1.
Maria has been working permanently for the past 12 years and her boss has decided to make her job redundant. If Maria receives a weekly salary of $20,000, how much redundancy pay is she supposed to receive?
A. 
B. 
C. 
D. 
2.
Karen’s boss sadly informs her that her job will become redundant within the next six weeks, therefore she is to do the best that she can over the next six weeks so that she can get a good recommendation for her next job. Karen has been employed for the past eight years, earning a weekly salary of $20,000. How much notice pay should Karen receive?
A. 
B. 
C. 
D. 
3.
Jim’s job as a customer service rep, which he performs excellently, is being made redundant and his boss is offering him another job as a clerical worker with similar benefits; Jim is not interested. What are his options?
A. 
Take the alternate clerical job
B. 
Refuse the clerical job and leave without any redundancy payment
C. 
Resign and seek another job
D. 
4.
An individual who has been employed for 22 years, and whose job is being made redundant, should receive at least ______ weeks’ notice.
A. 
B. 
C. 
D. 
5.
A person who lives in Venezuela would not be able to legally work in Jamaica without a work permit; this is addressed in which of the following labour laws?
A. 
Foreign Nationals and Commonwealth Citizens Act
B. 
Labour Relations and Industrial Disputes Act
C. 
D. 
Workman’s Compensation Act
6.
The stipulation that workers and management should work together in harmony is covered under which of the following labor laws?
A. 
Labour Relations and Industrial Disputes Act
B. 
C. 
Workman’s Compensation Act
D. 
Occupiers Liability Act
7.
The __________________makes provisions for workers to receive representational rights from a union representative of their choice:
A. 
Labour Relations and Industrial Disputes Act
B. 
C. 
Workman’s Compensation Act
D. 
8.
In a general election, which of the following provisions is correct?
A. 
All workers are allowed three hours off to vote
B. 
If your work shift begins after 10am on election day, you are not entitled to time off to vote
C. 
If your work shift ends by 2pm on election day you are not entitled to time off to vote
D. 
9.
Which of the following statement is NOT TRUE about the National Insurance Act?
A. 
If you are a NIS contributor, you may receive an invalidity grant if you are unable to work for a while due to illness or injury.
B. 
Workers injured on the job are reimbursed their full salary by the NIS while they recuperate
C. 
Domestic helpers are entitled to NIS benefits
D. 
The NIS provides an “orphan grant” to orphans under 18 years old
10.
The National Insurance Act operates all of the following programmes, except:
A. 
B. 
C. 
D. 
Domestic Workers Health Insurance
11.
According to the Holidays With Pay Act, a worker is entitled to _____ days’ vacation leave per year after 25 years of employment.
A. 
B. 
C. 
D. 
12.
According to the Holidays With Pay Act, a worker is entitled to _____ days sick leave per year after 15 years of employment.
A. 
B. 
C. 
D. 
13.
According to the Holidays With Pay Act, a worker is entitled to _____ days departmental leave per year after 11 years of employment.
A. 
B. 
C. 
D. 
14.
Which of the following statements about the Holidays With Pay Act is accurate?
A. 
Vacation leave may be accumulated over a 5-year period
B. 
Sick leave may be accumulated over a two-year period
C. 
You receive triple-time rate for working on a public holiday
D. 
A worker becomes entitled to sick leave after working for six months
15.
Ernie and his boss do not always get along. Over the past 12 months, his boss has constantly been belittling him and alleging, publicly, how Ernie is no good and cannot manage the job. Out of frustration, Ernie resigned; this is a case of ________dismissal.
A. 
B. 
C. 
D. 
16.
Martin was caught by a security guard leaving the premises with a company laptop. He was held and taken to the General Manager who fired him on the spot. This would qualify as a case of ___________ dismissal.
A. 
B. 
C. 
D. 
17.
The Maternity Leave Act allows a woman to get a maximum of _______ weeks maternity leave. (paid and unpaid combined)
A. 
B. 
C. 
D. 
18.
According to the Maternity Leave Act, a woman may qualify for maternity leave once she is at least ________years old.
A. 
B. 
C. 
D. 
19.
According to the Maternity Leave Act, a woman may qualify for maternity leave once she is at least ________weeks pregnant.
A. 
B. 
C. 
D. 
20.
Which of the following statements about Maternity Leave is NOT CORRECT?
A. 
A woman is entitled to minimum eight weeks paid maternity leave
B. 
A woman is entitled to up to three sets of maternity leave at any one employment
C. 
A woman is entitled to a total of 18 weeks’ unpaid maternity leave
D. 
A woman who loses her child shall receive a maximum of eight weeks’ maternity leave
21.
Which of the following statements is LEAST accurate?
A. 
A proprietor who displays a sign saying “Wet Floor” will not be found liable by a court if a customer slips and is injured on the wet floor
B. 
The law will expect a proprietor to exercise extra duty of care when there are minors using his business place
C. 
A worker who is injured on the job may make a claim for unemployment under the NIS scheme
D. 
A worker who gets injured on the job may claim compensation under the Occupiers Liability Act
22.
Which of the following statements about organizational communication is LEAST accurate?
A. 
The “Grapevine” can be a useful method of organisational communication
B. 
Communication has not taken place if there is no feedback
C. 
A manager/supervisor spends the majority of his day on some form of communication activity
D. 
Horizontal communication largely means relating to our peers
23.
In designing a communication message, the most important consideration is:
A. 
B. 
C. 
D. 
24.
In the communication process, all of the following are ways of encoding a message, EXCEPT:
A. 
B. 
C. 
D. 
25.
Which of the following mediums of communication provides the highest channel richness?
A. 
B. 
C. 
D.