To ensure patients do not experience discrimination in billing and collections
To help patients feel more confident in the US healthcare system
To stress the importance of the relationship between patients and providers
To stress the role that patients have to take to get and stay healthy
The Patient Protection and Affordable Care Act
The Health Care and Education Reconciliation Act
The Health Insurance Portability and Accountability Act
The Hill-Burton Act
Agents or brokers
Certified application counselors
Mandatory and permissive
Mandatory and retroactive
Restrictive and permissive
Restrictive and retroactive
Health Care Extension Action Time
Health Care Executive Assistance Team
Health Care Fraud Elimination Team
Health Care Fraud Prevention and Enforcement Action Team
TJC will conduct an audit of the hospital every five years.
Accreditation by TJC is a requirement of participation in the Medicare program.
TJC can audit without advance notice.
TJC requires hospitals to have facility-wide disaster plans.
Free up staff time for training on new technology and regulations.
Place the focus on customer service so that the initial impression is a positive one.
Identify mechanisms to decrease wait times.
Make the process a positive and painless experience for the patient, guarantor, and/or family.
History of chief complaint
Therapeutic medical screening
Diagnostic medical screening