Principles Of Marketing: Factors Influencing Consumer Behavior! Ouiz
.
Questions and Answers
- 1.
_______________ is the set of basic values, perceptions, wants, and behaviors learned by members of society from family and other important institutions.
- A.
Culture
- B.
Ethics
- C.
Consumer Behavior
- D.
Morals
Correct Answer
A. CultureExplanation
Culture refers to the set of basic values, perceptions, wants, and behaviors that are learned by members of society from family and other important institutions. It encompasses the beliefs, customs, traditions, and norms that shape the way individuals think, act, and interact within a particular society. Culture is a fundamental aspect of human society and influences various aspects of our lives, including our consumer behavior, ethical standards, and moral values.Rate this question:
-
- 2.
Which of the following characteristics is not a measure of social class?
- A.
Education
- B.
Income
- C.
Occupation
- D.
All are measures of social class.
Correct Answer
D. All are measures of social class.Explanation
All three characteristics mentioned in the options - education, income, and occupation - are commonly used as measures of social class. These factors are often used to determine an individual's social standing, level of privilege, and access to resources. They are indicators of socioeconomic status and can provide insights into an individual's social class. Therefore, it can be concluded that all three characteristics are measures of social class.Rate this question:
-
- 3.
A person within a reference group who, because of special skills, knowledge, personality, and other characteristics, exerts influence on others is called a(n)_________________.
- A.
Consumption Leader
- B.
Market Maven
- C.
Aspirational Role Model
- D.
Opinion Leader
Correct Answer
D. Opinion LeaderExplanation
An opinion leader is a person within a reference group who has special skills, knowledge, personality, and other characteristics that allow them to exert influence on others. They are seen as knowledgeable and trustworthy, and their opinions and recommendations are highly valued by others in the group. Opinion leaders play a crucial role in shaping the attitudes, behaviors, and purchasing decisions of others, making them an important target for marketers looking to influence consumer behavior.Rate this question:
-
- 4.
AIO dimensions of a person's lifestyle include _______________, ____________________, and __________________.
- A.
Age, Income, Occupation
- B.
Achievement, Involvement, Orientation
- C.
Activities, Interests, Opinions
- D.
Attitudes, Involvement, Opinions
Correct Answer
C. Activities, Interests, OpinionsExplanation
The AIO dimensions of a person's lifestyle include activities, interests, and opinions. These dimensions refer to the various activities that a person engages in, the things they are interested in, and their opinions or beliefs about certain topics. This information is important in understanding an individual's lifestyle and preferences, as it gives insights into how they spend their time, what they enjoy, and what they believe in.Rate this question:
-
- 5.
Which of the following is not one of the need levels in Maslow's Hierarchy of Needs?
- A.
Social
- B.
Esteem
- C.
Psychological
- D.
Physiological
Correct Answer
C. PsychologicalExplanation
The correct answer is "Psychological". Maslow's Hierarchy of Needs consists of five levels: physiological, safety, love/belonging, esteem, and self-actualization. "Psychological" is not one of the need levels in this hierarchy.Rate this question:
-
- 6.
The process of dividing a market into distinct groups with distinct needs, characteristics, or behavior, who might require separate marketing mixes is called ________________.
- A.
Market Segmentation
- B.
Market Research
- C.
Market Positioning
- D.
Target Marketing
Correct Answer
A. Market SegmentationExplanation
Market segmentation is the process of dividing a market into distinct groups with distinct needs, characteristics, or behavior, who might require separate marketing mixes. This allows businesses to better understand their target audience and create tailored marketing strategies to effectively reach and serve each segment. By identifying and targeting specific segments, companies can optimize their marketing efforts and increase their chances of success in the market.Rate this question:
-
- 7.
Which of the following is not a major segmentation variable for consumer markets?
- A.
Lifestyle
- B.
Demographic
- C.
Geographic
- D.
Psychographic
Correct Answer
A. LifestyleExplanation
Lifestyle is not a major segmentation variable for consumer markets because it is actually a subcategory of psychographic segmentation. Psychographic segmentation focuses on the attitudes, values, interests, and lifestyles of consumers, whereas demographic segmentation categorizes consumers based on factors such as age, gender, income, and education. Geographic segmentation divides consumers based on their location, and lifestyle is a factor that falls under psychographic segmentation. Therefore, lifestyle is not considered a major segmentation variable on its own.Rate this question:
-
- 8.
Lowe's Home Improvement stores is reaching out to women by making its stores more attractive and using a family-oriented advertising campaign. Lowe's is using _______ as a segmentation base.
- A.
Gender
- B.
Lifestyle
- C.
Benefits Sought
- D.
Family Life Cycle
Correct Answer
A. GenderExplanation
Lowe's Home Improvement stores is using gender as a segmentation base to reach out to women. By making its stores more attractive and using a family-oriented advertising campaign, Lowe's aims to specifically target and appeal to female customers. This strategy recognizes that women may have different preferences and needs when it comes to home improvement and aims to cater to those specific interests.Rate this question:
-
- 9.
Forming segments of consumers who have similar needs and buying behavior even though they are located in different countries is called ____________.
- A.
Intermarket Segmentation
- B.
International Segmentation
- C.
Cultural Segmentation
- D.
Global Targeting
Correct Answer
A. Intermarket SegmentationExplanation
Intermarket Segmentation refers to the process of dividing consumers into segments based on their similar needs and buying behavior, even if they are located in different countries. This approach recognizes that consumers across different markets may share common characteristics and preferences, allowing companies to tailor their marketing strategies to specific segments rather than treating all consumers in a particular country as one homogeneous group. By understanding and targeting these intermarket segments, companies can effectively reach and meet the needs of diverse consumer groups across different countries.Rate this question:
-
- 10.
Which of the following is not a term for individual marketing?
- A.
One-to-One Marketing
- B.
Customized Marketing
- C.
Market-of-One Marketing
- D.
All Are Terms For Individual Marketing
Correct Answer
D. All Are Terms For Individual Marketing -
- 11.
Which value proposition involves providing the most upscale product or service and charging a higher price to cover higher costs?
- A.
More for the Same
- B.
More for Less
- C.
Same for Less
- D.
More for More
Correct Answer
D. More for MoreExplanation
The value proposition "More for More" involves providing the most upscale product or service and charging a higher price to cover the higher costs. This proposition targets customers who are willing to pay a premium for superior quality, features, or benefits. By offering more value in terms of higher quality or additional features, businesses can justify charging a higher price and attract customers who prioritize luxury or exclusivity. This strategy is commonly used in luxury brands or high-end services where customers are willing to pay more for a premium experience.Rate this question:
-
- 12.
Which of the following is not one of the characteristics of useful market segments?
- A.
Desirable
- B.
Actionable
- C.
Accesible
- D.
Measurable
Correct Answer
A. DesirableExplanation
Desirable is not one of the characteristics of useful market segments because the characteristics of useful market segments are based on their practicality and effectiveness in targeting specific groups of consumers. Desirability is subjective and can vary among individuals, making it difficult to define and measure accurately. On the other hand, actionable, accessible, and measurable are all objective characteristics that can be clearly defined and evaluated to determine the usefulness of a market segment.Rate this question:
-
- 13.
An example of ____________ segmentation is the Prizm system, which classifies demographic information by zip code and neighborhood.
- A.
Zip Code
- B.
Demographic
- C.
Geodemographics
- D.
Neighborhood
Correct Answer
C. GeodemograpHicsExplanation
Geodemographics is the correct answer because it refers to the segmentation of demographic information based on zip code and neighborhood. The Prizm system mentioned in the question is an example of geodemographics as it classifies demographic data by analyzing the characteristics of specific areas, such as zip codes and neighborhoods. This type of segmentation allows for a more targeted and localized approach to understanding consumer behavior and preferences.Rate this question:
-
- 14.
Variables such as social class, lifestyle, and personality are components of the ____________ segmentation base.
- A.
Demographic
- B.
Geographic
- C.
Behavioral
- D.
Psychographic
Correct Answer
D. PsychograpHicExplanation
Psychographic segmentation is a marketing strategy that divides a market into different groups based on variables such as social class, lifestyle, and personality. This type of segmentation focuses on understanding the attitudes, interests, and opinions of consumers, allowing companies to tailor their marketing messages and products to specific target audiences. By considering psychographic variables, businesses can better understand their customers' motivations and preferences, leading to more effective marketing campaigns and higher customer satisfaction.Rate this question:
-
- 15.
_______________ is arranging for a product to occupy a clear, distinctive, and desirable place relative to competing products in the minds of target consumers.
- A.
Market Segmentation
- B.
Market Positioning
- C.
Target Marketing
- D.
Competitive Advantage
Correct Answer
B. Market PositioningExplanation
Market positioning refers to the process of arranging a product in a clear, distinctive, and desirable place in the minds of target consumers compared to competing products. It involves creating a unique and favorable perception of the product in the market, highlighting its unique features, benefits, and value proposition. This helps the product to stand out from the competition and attract the target consumers effectively. Market positioning plays a crucial role in shaping the brand image, differentiation, and overall success of a product in the market.Rate this question:
-
- 16.
A group of people with shared value systems base on common life experiences and situations is called a ____________.
- A.
Institution
- B.
Subculture
- C.
Reference Group
- D.
Consumer Market
Correct Answer
B. SubcultureExplanation
A subculture refers to a group of people who share similar values, beliefs, and behaviors within a larger society. They often have their own unique language, symbols, and rituals that differentiate them from the dominant culture. Subcultures can form based on common life experiences and situations, such as occupation, hobbies, or interests. These shared values and experiences create a sense of identity and belonging among subculture members. Therefore, a subculture is the most appropriate term to describe a group of people with shared value systems based on common life experiences and situations.Rate this question:
-
- 17.
Groups have a direct influence on a person's behavior and to which a person belongs are called?
- A.
Family Groups
- B.
Aspirational Groups
- C.
Membership Groups
- D.
Reference Groups
Correct Answer
C. Membership GroupsExplanation
Membership groups are the correct answer because they refer to the groups to which a person belongs and that have a direct influence on their behavior. These groups typically involve a sense of belonging and identification, such as a person's family, social clubs, or professional associations. The influence of membership groups can shape an individual's attitudes, values, and behaviors, as they are directly involved in these groups and interact with their members on a regular basis.Rate this question:
-
- 18.
Jack and Alyssa Noland are both professionals who possess neither family status nor unusual wealth. They believe strongly in education and are highly civic mined. They want the better things in life. What major American social class are Jack and Alyssa members of?
- A.
Middle Class
- B.
Upper Middle
- C.
Lower Upper
- D.
Upper Upper
Correct Answer
B. Upper MiddleExplanation
Based on the information provided, Jack and Alyssa Noland are professionals who value education and civic engagement, but they do not have any family status or significant wealth. This suggests that they belong to the Upper Middle social class. This class typically consists of well-educated professionals who have comfortable lifestyles and enjoy certain privileges but do not possess the extreme wealth of the Upper Upper class.Rate this question:
-
- 19.
Primary motivations used in the VALS typology include ideals, achievements, and _________________.
- A.
Self-Expression
- B.
Experiences
- C.
Interests
- D.
Activities
Correct Answer
A. Self-ExpressionExplanation
The primary motivations used in the VALS typology include ideals, achievements, and self-expression. Self-expression refers to the desire of individuals to express their unique identities, values, and beliefs. It encompasses the need for creative expression, personal freedom, and the ability to stand out from the crowd. In the context of the VALS typology, self-expression is an important factor in understanding consumer behavior and determining their preferences, choices, and attitudes towards products and services.Rate this question:
-
- 20.
Which of the following is not one of the stages in the buyer decision process?
- A.
Purchase Decision
- B.
Cognitive Dissonance
- C.
Information Search
- D.
Need Recognition
Correct Answer
B. Cognitive DissonanceExplanation
Cognitive dissonance is not one of the stages in the buyer decision process. The buyer decision process consists of five stages: need recognition, information search, evaluation of alternatives, purchase decision, and post-purchase behavior. Cognitive dissonance refers to the discomfort or tension that a buyer may experience after making a purchase, when they have conflicting thoughts or doubts about their decision. While cognitive dissonance is a psychological concept related to post-purchase behavior, it is not considered a separate stage in the buyer decision process.Rate this question:
-
Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
-
Current Version
-
Mar 21, 2023Quiz Edited by
ProProfs Editorial Team -
Apr 21, 2013Quiz Created by
Dmanashirova
- Accounting Quizzes
- Agriculture Quizzes
- Automotive Quizzes
- Brand Quizzes
- Business Accounting Quizzes
- Business Analyst Quizzes
- Business Development Quizzes
- Business Environment Quizzes
- Business Etiquette Quizzes
- Business Finance Quizzes
- Business Math Quizzes
- Business Organization Quizzes
- Business Plan Quizzes
- Business Process Quizzes
- Business Study Quizzes
- Business Technology Quizzes
- CEO Quizzes
- Collaboration Quizzes
- Company Quizzes
- Construction Quizzes
- Consumer Quizzes
- CSR Quizzes
- Customer Quizzes
- Development Quizzes
- Ecommerce Quizzes
- Employment Quizzes
- Entrepreneurship Quizzes
- Finance Quizzes
- Hospitality Quizzes
- Human Resources Quizzes
- Industry Quizzes
- International Business Quizzes
- Introduction To Business Quizzes
- Investment Quizzes
- Logistics Quizzes
- Management Quizzes
- Manufacturing Quizzes
- Material Quizzes
- Media Quizzes
- Office Quizzes
- Organization Quizzes
- Principles Of Business Quizzes
- Printing Quizzes
- Product Quizzes
- Publishing Quizzes
- Real Estate Quizzes
- Retail Quizzes
- Sales Quizzes
- SAP Business One Quizzes
- Small Business Quizzes
- Source Quizzes
- Supply Quizzes
- Survey Quizzes
- Telecommunication Quizzes
- Trade Quizzes
- Training Quizzes
- Transportation Quizzes
- Warehouse Quizzes
- Welding Quizzes
Back to top