1.
Human knowledge about products and services and the way they are made
and delivered.
2.
A new idea or technology that is proven to work in the laboratory
3.
An invention that can be replicated reliably on a meaningful scale
4.
An item such as the microprocessor, light bulb, fiber optics, or mapping
of the human genome, that impacts much more than one product category or
one industry
5.
Consist of stakeholders with whom organizations interact on a fairly regular basis
A. 
Indirect Competitors (Substitutes)
B. 
C. 
6.
A group of organizations who compete directly with each other to win
orders or sales in the marketplace
7.
Provide equipment, supplies, components, parts, and raw materials
8.
Clusters of similar competitors
9.
Constructed by plotting industry rivals based on two or more strategic dimensions important to strategy in the industry
10.
Organizations that provide goods or services that readily substitute those provided by competitors in a particular industry
A. 
B. 
Indirect Competitors (Substitutes)
C. 
Environmental Uncertainty
11.
Special interest groups, unions, communities, and government agencies
that can take action that can alter the task environment and cause
organizations to invest money, which can influence cost structures and profits
12.
The ability to influence government regulations and laws determining the rules by which firms operate and compete
13.
Reduces a firm’s ability to predict with confidence the future state of its environment, such as demand, competitor actions, new
regulations, the cost of supplies, or the availability of labor
A. 
B. 
C. 
Environmental Uncertainty
14.
The ability of to conduct business on a long-term and sustainable basis, founded on relationships that are mutually advantageous and capable of
enduring beyond a single transaction
A. 
B. 
Environmental Uncertainty
C. 
15.
Formal price-setting cooperation
16.
All organizational activities that have the creation of a friendlier
political climate for the organization as one of their objectives
17.
Divided into three types: existing competitors, potential competitors,
and indirect competitors.
18.
The forces that discourage new firms from entering the industry
19.
Sell products that can be substituted for products sold by existing competitors