Organizational Theory Chapter 1

21 Questions | Total Attempts: 2894

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Organizational Theory Chapter 1 - Quiz

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Questions and Answers
  • 1. 
     a closed systems management perspective that focuses on the total organization and grows from the insights of practitioners
    • A. 

      Ambidextrous Approach

    • B. 

      Adminstrative Principle

    • C. 

      Bureaucratic control

    • D. 

      Chaos Theory

  • 2. 
    A perspective that emphasizes management on an impersonal, rational basis through such elements as clearly defined authority and responsibility, formal recordkeeping, and uniform application of standard rules
    • A. 

      Balanced scorecard

    • B. 

      Business intelligence

    • C. 

      Bureaucratic organizations

    • D. 

      Bureaucratic control

  • 3. 
    A scientific theory that suggests that relationships in complex, adaptive systems are made up of numerous interconnections that create unintended effects and render the environment unpredictable
    • A. 

      Stakeholder approach

    • B. 

      Bounded rationality perspective

    • C. 

      Change process

    • D. 

      Chaos theory

  • 4. 
    A system that is autonomous, enclosed, and not dependent on its environment.
    • A. 

      Hawthorne Studies

    • B. 

      Closed system

    • C. 

      Coercive forces

    • D. 

      Stakeholder approach

  • 5. 
    Traits that characterize the whole organization, including its size, technology, environment, and goals.
    • A. 

      Contextual dimensions

    • B. 

      Subsystems

    • C. 

      Contingency decision-making framework

    • D. 

      Decision learning

  • 6. 
    A theory meaning one thing depends on other things; the organization's situation dictates the correct management approach.
    • A. 

      Decision premises

    • B. 

      Continuous process production

    • C. 

      Decision support system

    • D. 

      Contingency

  • 7. 
    The degree to which an organization achieves its goals.
    • A. 

      Effectiveness

    • B. 

      Structural dimensions

    • C. 

      Learning organization

    • D. 

      External adaptation

  • 8. 
    A series of experiments on worker productivity begun in 1924 at the ___________ plant of Western Electric Company in Illinois; attributed
    • A. 

      Meso theory

    • B. 

      Hawthorne Studies

    • C. 

      Mediating technology

    • D. 

      Multifocused grouping

  • 9. 
    An organization in which everyone is engaged in identifying and solving problems, enabling the organization to continuously experiment, improve, and increase its capability.
    • A. 

      Scientific management

    • B. 

      Life cycle

    • C. 

      Level of analysis

    • D. 

      Learning organization

  • 10. 
    An analysis in systems theory, the subsystem on which the primary focus is placed; four levels of analysis normally characterize organizations.
    • A. 

      Stakeholder approach

    • B. 

      Contingency

    • C. 

      Level of analysis

    • D. 

      Multifocused grouping

  • 11. 
    A new approach to organization studies that integrates both micro and macro levels of analysis
    • A. 

      Multidomestic strategy

    • B. 

      Multidomestic company

    • C. 

      Meso theory

    • D. 

      Legitimacy

  • 12. 
    A system that must interact with the environment to survive.
    • A. 

      Organizational ecosystem

    • B. 

      Normative forces

    • C. 

      Closed system

    • D. 

      Open system

  • 13. 
    A system formed by the interaction of a community of organizations and their environment, usually cutting across traditional industry lines.
    • A. 

      Organizational environment

    • B. 

      Organization theory

    • C. 

      Organized anarchy

    • D. 

      Organizational innovation

  • 14. 
    The adoption of an idea or behavior that is new to an organization's industry, market, or general environment
    • A. 

      Organizational behavior

    • B. 

      Organizational environment

    • C. 

      Nonroutine technology

    • D. 

      Official goals

  • 15. 
    A classical approach that claims decisions about organization and job design should be based on precise, scientific procedures.
    • A. 

      Rule of law

    • B. 

      Service technology role

    • C. 

      Strategy and structure changes

    • D. 

      Scientific management

  • 16. 
    Any group within or outside an organization that has a stake in the organization's performance.
    • A. 

      Stakeholder approach

    • B. 

      Sources of intergroup conflict

    • C. 

      Stakeholder

    • D. 

      Strategy

  • 17. 
    Also called the constituency approach, this perspective assesses the satisfaction of stakeholders as an indicator of the organization's performance.
    • A. 

      Sequential interdependence

    • B. 

      Stakeholder approach

    • C. 

      Sociotechnical systems approach

    • D. 

      Scientific management

  • 18. 
    Descriptions of the internal characteristics of an organization
    • A. 

      Struggle for existence

    • B. 

      Skunkworks

    • C. 

      Subcultures

    • D. 

      Structural dimensions

  • 19. 
    Divisions of an organization that perform specific functions for the organization's survival; organizational subsystems perform the essential functions of boundary spanning, production, maintenance, adaptation, and management.
    • A. 

      Switching structures

    • B. 

      Subcultures

    • C. 

      Subsystems

    • D. 

      Social audit

  • 20. 
    A set of interacting elements that acquires inputs from the environment, transforms them, and discharges outputs to the external environment.
    • A. 

      System

    • B. 

      Learning organization

    • C. 

      Subcultures

    • D. 

      Simple-complex dimension

  • 21. 
    A narrowly defined piece of work assigned to a person.
    • A. 

      Symptoms of structural deficiency

    • B. 

      Tacit knowledge

    • C. 

      Values-based leadership

    • D. 

      Task

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