Leadership Development Training Assessment
After viewing the power point during the leadership training, test your knowledge on the content presented during the power point presentation.
- 1.The leadership development program is devised to stimulate individuals who are interested in what role?
- A.
A leadership role within their organization
- B.
An employee role within their organization
- C.
A training role within their organization
- 2.Which of these is not an objective of the Leadership development training?
- A.
Understanding leadership behaviors and functions
- B.
Identifying weaknesses and strengths
- C.
Learning about employee dress code
- 3.Communication involves a sender transmitting an idea, information and what else to a reciever?
- A.
Complaints
- B.
Feeling
- C.
Opinion
- 4.What elements of the organization are required for effective communication?
- A.
Employees, managers, and customers
- B.
Employees and customers only
- C.
Managers and personnel only
- 5.Physical communication barriers include which of the following?
- A.
Ethnic, religious, and social differences
- B.
Personal feelings at the moment
- C.
Time, environment, comfort, needs, physical medium
- 6.People pay more attention to which form of communication?
- A.
Verbal communication
- B.
Non-verbal communication
- C.
Silence
- 7.Active listeners do all but which of the following?
- A.
Reflect or paraphrase back to verify understanding
- B.
Talk while another person is speaking
- C.
Nod or smile while another person is speaking
- 8.In order to listen you must do which of the following?
- A.
Only hear another speaker but not listen
- B.
Interrupt another speaker
- C.
Have the ability to overcome communication barriers
- 9.When your employees work comfortably and cooperatively together what occurs?
- A.
Productivity decreases and retention improves
- B.
Productivity increases and retention improves
- C.
Productivity increases and retention decreases
- 10.Effective communication creates what type of workplace?
- A.
A productive, hostile, and respectful workplace
- B.
A stressful, safe, and respectful workplace
- C.
A productive, safe, and respectful workplace
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