The iWireless January 2015 Retail Quiz assesses knowledge on international long distance offerings and comparisons with competitors. It highlights key differences in service charges and data management, essential for retail employees to enhance customer service and sales.
True
False
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True
False
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True
False
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True
False
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True
False
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True
False
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4G Capable
1.3 Megapixel Camera
Available in Pink and Purple
All of The Above
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INSTORE
DISCOUNT
TELEPROMO
PORTIN
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True
False
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With Sprint when you reach the data allotment the customer will be charged overage, with iWireless once the customer reaches the high speed allotment the speed will slow down to 2G speeds but never occurs overage.
Sprint charges a $36 activation/upgrade fee and iWireless doesn’t have an activation fee.
Sprint charges an ETF and requires the payoff of the device, where as iWireless only requires the customer to pay the remaining balance on the device.
All of the Above
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Serial
IMEI (Alternate Device ID)
Agreement Number
All of the Above
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True
False
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True
False
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True
False
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True
False
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3
15
30
60
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$45
$55
$60
$65
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$110
$160
$200
$240
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True
False
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3
5
7
9
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Https://portal.apple.com
Www.iwireless.com
Https://gsxapp.apple.com
Https://applecareconnect.apple.com
60
70
80
90
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$30
$36
$40
$46
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$120
$130
$140
$150
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$.01
$.10
$1.00
$10.00
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$200
$240
$360
$720
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True
False
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1
2
4
Unlimited as long as each claim is approved.
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$40
$50
$75
$100
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AppleCare+ hang tag
AppleCare+ website
Apple Sales Portal
It Is the IMEI number.
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Botswana, Nigeria and Somalia
Uganda, Ethiopia and Guyana
Botswana, Uganda and Ethiopia
All of the Above
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