Questions to test IW order taking skills.
Get customers phone number
Check to see if customer has a profile
Nothing in particular, just get it done
Sales Maker will tell God when items are in stock
Customer will be notified if items are back ordered
An email will be sent to whoever created the order when back ordered items come in stock.
An email will be sent to whoever created the order when the customer receives the order
Packages will not have any Body Odor
Customer will not be charged on any shipping cost on any back ordered items
All back ordered items will be shipped free if under $99
All items will be held until back ordered items come in stock
Order will be held no matter what, until the Hold Order option is unselected
Order will be held until back ordered items come in stock
Order will be held until PayPal payments come through
Order will be not be held, its all a lie!!
True
False
When a customers billing information is in CA and is shipping outside CA
Every time
Any time a package is shipped within CA
Never, online ordering is awesome!
Never on any occasion, must be done online
Yes
Yes, however it really screws up the system, do so only if customer is fully incapable of placing it online
Nothing, order is blue and invoice is green
Order means product has been processed and Invoice means product is pending
Order means product is pending and can be changed and Invoice means product has been processed and was either picked up in retail or shipped.
Call UPS and ask
Hit ( ⌘ T)
Hit (⌘ R)
Ask Joe
Free shipping is only applicable to California orders
You did something wrong, it should be FREE
SalesMaker does what it wants, deal with it!!
There is an oversized/ship alone item on the order
You did something wrong, ask a manager
You forgot to enter the customers address
SM is dumb and you discounted product prior to selecting shipping
We can't ship to that address
All of the above
Both A and B
Both B and C
None are correct