Human Resources Management And Supervision Ch1# & 2#
To prepare for the final test.
- 1.Job description specify_____?
- A.
How long job should take
- B.
What the manager can ask of an employee
- C.
Knowledge, qualifications, and skills necessary for the job
- 2.Stereotypes can produce_____, which is a genral attitude towards a person or group based on judgment unrelated to abilities.
- A.
Diversity
- B.
Cultural tendencies
- C.
Prejudice
- 3.Information about tasks in a position is located in a ______.
- A.
Your resume
- B.
Job description
- C.
Job specifications
- 4.Personal characteristics that are addressed in equal opporunity employment laws are referred to as federally protected ____.
- A.
Policies
- B.
Acts
- C.
Categories
- 5.before a job description is developed, a _____ must be developed.
- A.
Job analysis
- B.
Resume
- C.
A position
- 6.the role of a H R representative is to?
- A.
Keep the employee records
- B.
Advocate for all employees
- C.
Keep owners interest first
- 7.It is important to periodically review job descriptions because the ________.
- A.
Responsibilities and other information can change
- B.
Person doing the job or supervisor can change
- C.
Position's salary and benefits can change
- 8.Which statement best describes an exempt postion?
- A.
Houry position requiring specialized skills
- B.
A position that is eligible for over time pay
- C.
Salaried position with the authority to discipline, evaluate, and terminte others
- 9.which of these laws prohibits discrimination against five of the federally protected categories?
- A.
Equal pay act
- B.
Rehabilitation act
- C.
Title VII of the civil rights act
- 10.which of these statements best describes how diversity relates to foodservice?
- A.
Diversity mens recognizing and respecting the difference among people and being responsibal for safe environment and other illegal behavior.
- B.
Diversity mens recognizing and respecting the differences among people and treating employees, vendors, and guests in a nondiscriminatory way
- C.
Diversity means asking employees to ignore their own and their coworkers culturl custom at work to ensure that everyone acts as part of a team.
- 11.A change in a job that enables a person with a disability to perform the job is called a _______.
- A.
Equal employment opportunity
- B.
Reasonable accommodation
- C.
Undue hardship
- 12.Executive orders (EOs) are ______.
- A.
Proclamations issued by the president of the united states
- B.
Proclamations issued by the House of the united states goverment
- C.
Offical documents issued by local and state goverments
- 13.The equal pay act of 1963_____.
- A.
Pays different wages to men and women on the basis of gender, if they are doing the same job in the same m anner.
- B.
Pays the same wage to men and women on the basis of gender, if they are doing the same job in thew same establishment.
- C.
Prohibits paying different wages to men and women on the basis of gender, if they are doing the same jobs in the same establishment.
- 14.What is the best way to avoid using discriminatory language in a job description?
- A.
Write in clear and neutral way and focus on the essential and bona fide occupational qualifications.
- B.
Include a disclaimer on the job description in a clear and neutral way.
- C.
Write a clear and neutral way and focus on identifying how well the duties should be performed.
- 15.Which of these practices are critical for promoting diversity in the work place?
- A.
Increasing cross-cultural interaction and keeping records of this interaction
- B.
Addressing diversity issues and holding people accountable
- C.
Increasing diversity issues and holing minorities accountable
- 16.A non-exempt job is eligble for over time pay.
- A.
True
- B.
False
- 17.Holding people accountable for discriminatory behavior in the workplace will create a hostile work environment.
- A.
True
- B.
False
- 18.the employer does need to accommodate an employee if doing so would cuse and undue hardship.
- A.
True
- B.
False
- 19.Bias means the same as prejudice.
- A.
True
- B.
False
- 20.Classes are categories of jobs that fit into a defined salsry range.
- A.
True
- B.
False
- 21.Job description do evolve over time
- A.
True
- B.
False
- 22.recruiting a diverse staff is not necessary to foster positive cross-cultural interaction.
- A.
True
- B.
False
- 23.the age discrimination act of 1967 applies only to employees, not job applicants
- A.
True
- B.
False
- 24.job descriptions and job specifications are the same thing.
- A.
True
- B.
False
- 25.Bona fide occupational qualifications are the realistic range of skills or credentials needed to preform the essential functions of the job.
- A.
True
- B.
False
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