Take The HR Module Test Practice Quiz!

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Take The HR Module Test Practice Quiz! - Quiz

Are you covering your HR module and have been having a hard time when it comes to your revision? If so, what you might needs is a good study and revision session. The quiz below is exactly what you need to get the high score you desire. Why don’t you give it a shot and see how much you recall?


Questions and Answers
  • 1. 

    I-9 Forms kept in employees file folders.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The statement suggests that I-9 forms are kept in employees' file folders, but the correct answer is false. I-9 forms are not typically kept in employees' file folders. Instead, they are kept separately in a dedicated I-9 file or system, as required by the U.S. Citizenship and Immigration Services (USCIS) regulations. This separation ensures that the forms are easily accessible for inspection by authorized government officials and helps maintain the privacy and security of the employees' personal information.

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  • 2. 

    All managers participate in performing reviews.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement suggests that all managers are involved in conducting reviews. This implies that every manager, regardless of their level or department, has a role in the review process. Therefore, the correct answer is True.

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  • 3. 

    What Paperwork is completed at Orientation?

    • A.

      W4

    • B.

      Support Manual Receipt

    • C.

      I-9

    • D.

      New Hire Form

    • E.

      Benefits Introduction Letter

    • F.

      Harassment Sign-offs

    • G.

      Confidentiality Agreement

    Correct Answer(s)
    A. W4
    B. Support Manual Receipt
    C. I-9
    D. New Hire Form
    E. Benefits Introduction Letter
    F. Harassment Sign-offs
    G. Confidentiality Agreement
    Explanation
    During orientation, various paperwork is completed to ensure that new hires are properly onboarded. This includes filling out the W4 form, which determines the amount of taxes to be withheld from an employee's paycheck. The Support Manual Receipt acknowledges that the new hire has received and reviewed the company's support manual. The I-9 form verifies the employee's eligibility to work in the United States. The New Hire Form collects essential information about the employee, such as contact details and emergency contacts. The Benefits Introduction Letter provides an overview of the company's benefits package. Harassment Sign-offs confirm that the new hire has received training on the company's harassment policy. Lastly, the Confidentiality Agreement ensures that the new hire understands and agrees to keep sensitive company information confidential.

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  • 4. 

    A 2 Minute Drill can be positive or negative?

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    A 2 Minute Drill can be positive or negative because it refers to a high-pressure situation in sports, typically football, where the team has to quickly execute plays within a limited time frame. The outcome can be positive if the team successfully scores or gains an advantage, or negative if they fail to do so. It ultimately depends on the team's performance and execution during the drill.

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  • 5. 

    What disciplinary actions do you need a witness for?

    • A.

      Two minute drill

    • B.

      Verbal Warning

    • C.

      Written warning

    • D.

      Termination

    • E.

      Both Written and Verbal

    Correct Answer
    E. Both Written and Verbal
    Explanation
    When it comes to disciplinary actions, having a witness is important for both written and verbal warnings. This is because having a witness present ensures that there is a third party who can verify the accuracy and fairness of the disciplinary action. A witness can provide an unbiased account of the incident and can support the employer's decision if any disputes arise. Having a witness also helps to protect both the employer and the employee involved in the disciplinary process, as it adds an extra layer of transparency and accountability.

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  • 6. 

    Who needs to sign a verbal warning?

    • A.

      Employee

    • B.

      Manager and Witness

    • C.

      Witness

    • D.

      None

    Correct Answer
    B. Manager and Witness
    Explanation
    A verbal warning is a formal disciplinary action taken by a manager to address an employee's misconduct or poor performance. In order to ensure fairness and accountability, it is important for a manager to have a witness present during the verbal warning. The witness acts as a neutral party who can corroborate the details of the warning and prevent any potential disputes or misunderstandings. Therefore, both the manager and the witness need to sign the verbal warning to acknowledge that the conversation took place and to document the employee's misconduct or performance issues.

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  • 7. 

    Who needs to sign all new hire, pay increase, and termination forms?

    • A.

      Assistant FOH Manager

    • B.

      Managing Partner

    • C.

      Assistant BOH Partner

    • D.

      Culinary Partner

    Correct Answer
    B. Managing Partner
    Explanation
    The managing partner needs to sign all new hire, pay increase, and termination forms. This is because the managing partner is responsible for overseeing the overall operations and management of the business, including personnel matters. They have the authority to approve and authorize these important documents related to hiring, salary changes, and employee terminations. The managing partner's signature ensures that these actions are properly documented and authorized by the appropriate authority within the organization.

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  • 8. 

    Who is authorized to perform terminations?

    • A.

      Assistant FOH Manager

    • B.

      Managing Partner

    • C.

      Culinary Partner

    • D.

      Assistant BOH Manager

    Correct Answer
    B. Managing Partner
    Explanation
    The managing partner is authorized to perform terminations. As the highest-ranking individual in the organization, they have the authority to make decisions regarding employee terminations. They have the power to hire and fire employees, including terminating their employment contracts. This responsibility is usually given to the managing partner as they hold the overall responsibility for the success and operations of the business.

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  • 9. 

    How often do we have Q&C's?

    • A.

      Once a period

    • B.

      Once a quarter

    • C.

      Once a year

    • D.

      Bi-annually

    Correct Answer
    B. Once a quarter
    Explanation
    The correct answer is "Once a quarter." This means that Q&Cs (Quality and Control) occur every three months. It is a regular occurrence that helps ensure the quality and control of a process or product. By conducting Q&Cs once a quarter, it allows for regular monitoring and assessment of performance, identifying any issues or areas for improvement, and implementing necessary adjustments. This frequency ensures that the process or product remains on track and meets the required standards consistently throughout the year.

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  • 10. 

    Who performs the Q&C?

    • A.

      Host/bus Island

    • B.

      Director of Operations

    • C.

      Managing Partner

    Correct Answer
    B. Director of Operations
    Explanation
    The Director of Operations is responsible for performing the Quality Control (Q&C) tasks. This role ensures that all operations within the organization are meeting the required standards and quality expectations. They oversee the implementation of quality control procedures, monitor performance, and make necessary improvements to ensure efficiency and effectiveness. The Director of Operations plays a critical role in maintaining and enhancing the overall quality of the organization's processes and outputs.

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  • 11. 

    What is the expectation of the length of pre-shift?

    • A.

      5 minutes

    • B.

      10 minutes

    • C.

      15 minutes

    • D.

      20 minutes

    Correct Answer
    C. 15 minutes
    Explanation
    The expectation of the length of pre-shift can be calculated by taking the average of all possible lengths. In this case, the possible lengths are 5 minutes, 10 minutes, 15 minutes, and 20 minutes. By summing these lengths and dividing by the total number of options (4), we get an average of 15 minutes.

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  • 12. 

    Who is authorized to hire employees?

    • A.

      Managing Partner

    • B.

      Culinary Partner

    • C.

      FOH Service Island Manager

    • D.

      A & B

    Correct Answer
    D. A & B
    Explanation
    The correct answer is A & B. Both the Managing Partner and Culinary Partner are authorized to hire employees. This means that both partners have the authority and responsibility to select and bring in new employees to the organization. The FOH Service Island Manager, on the other hand, is not mentioned as having the authority to hire employees in the given options.

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  • 13. 

    You can staple interview sheets to the application?

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    It is not advisable to staple interview sheets to the application because it can make it difficult for the interviewer to review the application and the attached documents. Stapling may also damage the application or the sheets. It is better to use paper clips or folders to keep the documents organized and easily accessible.

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  • 14. 

    Which interviews can be done without a candidate completing all necessary documents on People Answeres?

    • A.

      1st interview

    • B.

      None

    • C.

      2nd interview

    Correct Answer
    B. None
    Explanation
    The correct answer is "None" because it is stated that interviews cannot be conducted without a candidate completing all necessary documents on People Answers. Therefore, both the 1st and 2nd interviews require the candidate to have completed all necessary documents.

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  • 15. 

    How often do we have an Ecosure visit?

    • A.

      Bimonthly

    • B.

      Once a quarter

    • C.

      Once a year

    • D.

      Bi-annually

    Correct Answer
    A. Bimonthly
    Explanation
    An Ecosure visit occurs bimonthly, meaning it happens every two months. This suggests that the visit takes place six times a year.

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  • 16. 

    We utilize an average shift number of ----?----- for all FOH staff members for proper manpower planning?

    • A.

      3.0

    • B.

      3.5

    • C.

      4.0

    Correct Answer
    B. 3.5
    Explanation
    To ensure proper manpower planning, it is important to calculate the average shift number for all FOH staff members. This average shift number helps determine the number of staff members needed for each shift, taking into account factors such as workload, customer demand, and employee availability. A shift number of 3.5 is likely chosen as it represents a balanced average that allows for adequate coverage without overstaffing or understaffing.

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  • 17. 

    All stores should have a training class once a month for all FOH employees.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Having a training class once a month for all front-of-house (FOH) employees in all stores is a good practice. This ensures that all employees are consistently updated on any changes in policies, procedures, or new skills required for their roles. Regular training helps to improve customer service, maintain quality standards, and enhance employee knowledge and performance. It also provides an opportunity for employees to ask questions, share experiences, and learn from each other. Overall, conducting monthly training classes for FOH employees in all stores helps to promote a well-trained and knowledgeable workforce.

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  • 18. 

    To train one employee, the cost is approximetely how much?

    • A.

      $300

    • B.

      $278

    • C.

      $550

    Correct Answer
    B. $278
    Explanation
    The cost to train one employee is approximately $278.

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  • 19. 

    Medical records can be kept in employees personal file?

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Medical records should not be kept in employees' personal files. It is important to maintain confidentiality and privacy of medical information. Medical records should be kept separate from other employee records and should only be accessible to authorized personnel such as healthcare providers or HR professionals who need the information for specific purposes such as accommodation requests or insurance claims. Keeping medical records in personal files can lead to breaches of privacy and potential legal consequences.

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  • 20. 

    The recordkeeping requirements for employment applications is?

    • A.

      1 year

    • B.

      2 years

    • C.

      3 years

    Correct Answer
    C. 3 years
    Explanation
    The correct answer is 3 years. This means that employers are required to keep employment applications on file for a period of three years. This is important for various reasons such as ensuring compliance with employment laws, facilitating background checks, and addressing any potential legal disputes that may arise. By keeping these records for three years, employers can maintain a comprehensive record of their hiring processes and demonstrate their adherence to legal requirements.

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  • 21. 

    Personal files must be kept:

    • A.

      5 years after termination

    • B.

      7 years after termination

    • C.

      10 years after termination

    Correct Answer
    B. 7 years after termination
    Explanation
    Personal files must be kept for 7 years after termination. This is likely because there may be legal or regulatory requirements for retaining these files for a certain period of time. Keeping personal files for 7 years after termination allows organizations to comply with any legal obligations and also provides a reasonable timeframe for any potential future reference or investigation needs.

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  • 22. 

    If there is an accident, a First Report of Injury must be completed by when?

    • A.

      Within 24 hours on the incident

    • B.

      One Week

    • C.

      The next day

    Correct Answer
    A. Within 24 hours on the incident
    Explanation
    A First Report of Injury must be completed within 24 hours of the incident because it is crucial to gather all the necessary information about the accident as soon as possible. This report helps in documenting the details of the injury, including the cause, severity, and any immediate medical treatment provided. It is important for the injured person to report the incident promptly to ensure that appropriate actions can be taken, such as providing medical aid, initiating insurance claims, and conducting investigations if necessary.

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  • 23. 

    A request for FMLA can be approved by whom?

    • A.

      Managing Partner

    • B.

      District Operator

    • C.

      Human Resources Department

    Correct Answer
    C. Human Resources Department
    Explanation
    The Human Resources Department is responsible for managing employee benefits and leave policies, including the Family and Medical Leave Act (FMLA). They have the authority to review and approve or deny requests for FMLA leave based on the eligibility and documentation provided by the employee. The Managing Partner and District Operator may have authority over other aspects of the organization but typically do not have the jurisdiction to approve FMLA requests.

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  • 24. 

    If an internal investigation is conducted for misconduct, it is important to involve the HR Department?

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Involving the HR department in an internal investigation for misconduct is important because they are responsible for managing employee relations and ensuring compliance with company policies. HR professionals have the expertise to handle sensitive and confidential matters, conduct interviews, gather evidence, and provide guidance on disciplinary actions. They can also ensure that the investigation is conducted fairly and in accordance with legal requirements. By involving HR, the organization can maintain transparency, protect the rights of all parties involved, and mitigate potential legal risks.

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  • 25. 

    Terminating an employee who is out on workers compensation is a bad idea.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Terminating an employee who is out on workers compensation is a bad idea because it can be seen as retaliation or discrimination, which is illegal. Workers compensation is a form of insurance that provides medical benefits and wage replacement to employees who are injured or become ill due to work-related reasons. Terminating an employee while they are on workers compensation can create legal issues for the employer and may result in a lawsuit. It is generally considered more appropriate to support and accommodate injured employees during their recovery process.

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  • 26. 

    An employee falls down in the dining room but is not injured and does not want medical attention. We should still report the injury to worker's comp.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Even though the employee is not injured and does not desire medical attention, it is still necessary to report the incident to worker's compensation. This is because worker's compensation covers not only actual injuries but also potential injuries or incidents that may lead to future complications. By reporting the incident, the employer ensures that the employee is protected and any necessary medical attention or compensation can be provided if complications arise later on.

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  • 27. 

    How often are staff reviews done?

    • A.

      30 days, 6 months, 1 yr, and every 6 months after that

    • B.

      90 days, 6 months, every 1 year after that

    • C.

      30 days, and 1 year

    Correct Answer
    A. 30 days, 6 months, 1 yr, and every 6 months after that
    Explanation
    Staff reviews are done every 30 days, 6 months, 1 year, and every 6 months after that. This suggests that the organization values regular and frequent feedback and assessment of its staff members' performance. Conducting reviews at shorter intervals, such as every 30 days, allows for timely recognition of achievements and identification of areas for improvement. The subsequent 6-month and annual reviews ensure that progress is consistently monitored and opportunities for growth are provided. The additional mention of "every 6 months after that" indicates that the review process is ongoing and continuous.

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  • 28. 

    Under the Family Medical Leave Act, an employee can take 12 weeks of unpaid leave for what reasons?

    • A.

      Their own serious illness

    • B.

      The birth of a child

    • C.

      Child placement in connection with adoption

    • D.

      Their child or spouse as a serious illness

    • E.

      Their parent has a serious illness

    • F.

      All of the above

    Correct Answer
    F. All of the above
    Explanation
    Under the Family Medical Leave Act, an employee is eligible to take 12 weeks of unpaid leave for various reasons. These reasons include their own serious illness, the birth of a child, child placement in connection with adoption, their child or spouse having a serious illness, and their parent having a serious illness. Therefore, the correct answer is "All of the above."

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Quiz Review Timeline +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 22, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Dec 09, 2010
    Quiz Created by
    Granite City
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