Trivia Questions On Housekeeping Essential Skills! Quiz

44 Questions | Total Attempts: 234

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Trivia Questions On Housekeeping Essential Skills! Quiz

This quiz has some trivia questions on Housekeeping Essential Skills! A housekeeper is charged with ensuring that they rooms they are charged with are clean for the guest at all times and this is made possible by following some procedures. How about you take this exciting quiz and see if you know enough for a person in your line of work!


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Questions and Answers
  • 1. 
    Why do we generally avoid using a broom to sweep the house?
    • A. 

      the broom pushes the dirt and debris into hard to see places and they remain and collect there

    • B. 

      The broom sometimes is harder to manuever over the floor

    • C. 

      The broom is not a tool that we normally carry

  • 2. 
    What tool do we use to remove dust and hair from over the floors prior to mopping?
    • A. 

      Broom

    • B. 

      Vacuum

    • C. 

      Swifter

  • 3. 
    What happens if too much water saturates hardwood and laminate floors?
    • A. 

      Takes longer to dry

    • B. 

      Floors become slippery

    • C. 

      Can cause possible damage to the floors

  • 4. 
    Which of the following is a mop that we do not use
    • A. 

      Sponge Mop

    • B. 

      String Mop

    • C. 

      Microfiber Mope

  • 5. 
    Mopheads should be washed once per week with
    • A. 

      Bleach and detergent

    • B. 

      Soap and water

    • C. 

      Detergent and fabric softener

  • 6. 
    Which is the best rag to use for dusting?
    • A. 

      Terry cloths

    • B. 

      Cotton cloths

    • C. 

      Microfiber

  • 7. 
    Who is responsible for supplying the agent with cleaning supplies for each assignment?
    • A. 

      The Company

    • B. 

      Client

    • C. 

      Your Supervisor

  • 8. 
    What process should be used to clean vacuums?
    • A. 

      Dusted and washed

    • B. 

      Shaked and dusted

    • C. 

      Change the bag

  • 9. 
    You should spray glass cleaner and/or furniture polish on a microfiber cloth to flat surface televisions.
    • A. 

      True

    • B. 

      False

  • 10. 
    The following items are mandatory and must be worn during each assignment.
    • A. 

      Gloves

    • B. 

      Goggles

    • C. 

      Uniforms

    • D. 

      Hats

    • E. 

      Facial Masks

  • 11. 
    Dark-colored sponges should be used in the bathrooms.
    • A. 

      True

    • B. 

      False

  • 12. 
    Agents are required to carry toliet brushes with them to each assignment.
    • A. 

      True

    • B. 

      False

  • 13. 
    Directional Cleaning is the term used to describe the cleaning process we use to perform each cleaning.
    • A. 

      True

    • B. 

      False

  • 14. 
    Commercial cleaning tasks include:
    • A. 

      Floors

    • B. 

      Empty Trash

    • C. 

      Showers/ tubs

    • D. 

      Dusting

    • E. 

      Restrooms

    • F. 

      Porch

    • G. 

      Interior Oven

    • H. 

      Kitchen/Breakroom

  • 15. 
    It is ok to duplicate a clients key whether commercial or residential.
    • A. 

      True

    • B. 

      False

  • 16. 
    It is ok for an agent to use the companys telephone for personal use.
    • A. 

      True

    • B. 

      False

  • 17. 
    Agents must keep walk ways free and clear at all times when cleaning a home or office.
    • A. 

      True

    • B. 

      False

  • 18. 
    Cleaning cloths should be turned into the office how often for laundering?
    • A. 

      At least once per week

    • B. 

      Once per month

    • C. 

      Never

  • 19. 
    When should an agent clock in and out?
    • A. 

      At the start and end of each assignment

    • B. 

      At the start and end of each day

    • C. 

      At the start and end of each pay week

  • 20. 
    Agents are allowed to use IPODS and other radio or electronics while on assignment.
    • A. 

      True

    • B. 

      False

  • 21. 
    Which example illustrates proper chain of command?
    • A. 

      Agent, Zone Supervisor, Head Zone Supervisor, Manager

    • B. 

      Manager, Zone Supervisor, Head Zone Supervisor, Agent

    • C. 

      Agent, Head Zone Supervisor, Zone Supervisor, Manager

  • 22. 
    Which of the following are true when cleaning bodily fluids?
    • A. 

      Restrict the area

    • B. 

      Wear gloves

    • C. 

      Leave it there. We do not clean bodily fluids

    • D. 

      Waer additional protection such as eye goggles

    • E. 

      Use disposable cloths or towels

  • 23. 
    Ten parts water to 1 part bleach will kill the HIV and Hepititus B virus.
    • A. 

      True

    • B. 

      False

  • 24. 
    Bodily fluids include human blood, semen, vaginal secretions, cerebrospinal fluid, pleural fluid, pericardial fluid, peritoneal fluid, amniotic fluid, saliva in dental procedures, tissue, and organs. It also includes any other human body fluid (urine, feces, nasal secretions, vomitus, etc.) that is visibly contaminated with blood.
    • A. 

      True

    • B. 

      False

  • 25. 
    Level 3 Housekeeping is the highest level cleaning and requires maximum cleaning effort.
    • A. 

      True

    • B. 

      False