Verbal And Non Verbal Communication In Groups: Trivia Quiz!

36 Questions | Total Attempts: 539

SettingsSettingsSettings
Please wait...
Verbal And Non Verbal Communication In Groups: Trivia Quiz!

There are different ways in which people choose to communicate, and they can either be verbal or non-verbal. There are different types of non-verbal cues that you can pick up from someone and decipher the message being passed. How good do you think you are when it comes to these two types of communication? Take up this quiz and get to find out!


Questions and Answers
  • 1. 
    Which of the following terms is used to describe personal feelings and emotions connected to the meaning of a word?
    • A. 

      Bypassing

    • B. 

      Denotation

    • C. 

      Connotation

    • D. 

      Abstract

    • E. 

      Concrete

  • 2. 
    Defining a computer as "a programmable electronic device that stores retrieve, and processes data" represents what type of meaning?
    • A. 

      Bypassing

    • B. 

      Denotation

    • C. 

      Connotation

    • D. 

      Abstract

    • E. 

      Jargon

  • 3. 
    If reading or hearing the word "computer" evokes a negative image of an increasingly complex software nightmare that frustrates and infuriates you, what type of meaning is influencing your response to the word?  
    • A. 

      Bypassing

    • B. 

      Denotation

    • C. 

      Connotation

    • D. 

      Concrete

    • E. 

      Jargon

  • 4. 
    Which of the following is an example of an abstract word?
    • A. 

      Meeting

    • B. 

      Table

    • C. 

      Computer

    • D. 

      Dictionary

    • E. 

      Fairness

  • 5. 
    Which of the following words would be considered the most concrete description of a member's behavior?
    • A. 

      Disrupts

    • B. 

      Rude

    • C. 

      Insensitive

    • D. 

      Burps

    • E. 

      Offends

  • 6. 
    _______________ is the means we use to achieve group goals, the stimulus we use to build relationships, and the evidence we use to assess group work.
    • A. 

      Connotation

    • B. 

      Bypassing

    • C. 

      Climate

    • D. 

      Team talk

    • E. 

      Provisionalism

  • 7. 
    Which of the following statements illustrates the Social Equality Dimension of team talk?
    • A. 

      "I don't think we should quit until we're finished. "

    • B. 

      "Hey guys, let's find out where Lee stands on this before we do anything this far out."

    • C. 

      "What do you need to know from us to do this?"

    • D. 

      "How many of you think that Lee is right?"

    • E. 

       "We've always done it this way."

  • 8. 
    . Which of the following statements illustrates the Conflict Management Dimension of team talk?
    • A. 

      "We've finished this in record time. "

    • B. 

      "Hey guys, let's find out where Lee stands on this before we do anything this far out."

    • C. 

      "Could we back up and look at this from a different angle?"

    • D. 

       "How many of you think that Lee is right?"

    • E. 

       "Does this meet our standard for good work?"

  • 9. 
    . All of the following communication strategies can help improve a group's team talk EXCEPT
    • A. 

       Express your individual needs.

    • B. 

      Use the pronouns "we," "us," and "our."

    • C. 

      Listen to dissenters.

    • D. 

      Speak in a specific and active voice.

    • E. 

      Ask more "what if" questions.

  • 10. 
    . How should you use team talk to produce a stronger, more cooperative group?
    • A. 

      Encourage group members to express disagreements and listen patiently to dissenters.

    • B. 

       Ask more "what if" questions and make fewer "we can't do it" statements.

    • C. 

      Ask group members to address you by your first name or nickname.

    • D. 

      Speak in a specific and active voice rather than an abstract and passive voice.

    • E. 

      All of the above

  • 11. 
    . The statement "Let's keep working on this report until we're ready for a dinner break. That way we may not have to meet tomorrow" is an indicator of which team talk dimension?
    • A. 

      E. negotiation process

    • B. 

      D. social distance

    • C. 

      C. power differentiation

    • D. 

      B. interdependence

    • E. 

      A. identification

  • 12. 
    . The specialized or technical language of a profession is referred to as
    • A. 

      D. abstract.

    • B. 

      E. jargon.

    • C. 

      C. concrete.

    • D. 

      B. dialects.

    • E. 

      A. denotative.

  • 13. 
    . At a regular study group meeting, one member asks that everyone be able to "summarize the most important information in each chapter." At the next meeting, a group member distributes an outline of the textbook's important concepts but wonders why no one else in the group has made the same effort. This misunderstanding is an example of
    • A. 

      E. concrete words.

    • B. 

      D. bypassing.

    • C. 

      C. failure to interpret nonverbal behavior.

    • D. 

      A. failure to follow the rules of language.

    • E. 

      B. denotation.

  • 14. 
    . In a section on avoiding abusive language, your textbook suggests that if you take action against others, make sure you avoid all forms of verbal abuse EXCEPT
    • A. 

      D. using sarcasm to wound others.

    • B. 

      E. expressing your personal objections.

    • C. 

      C. calling members insulting names.

    • D. 

      B. swearing.

    • E. 

      A. raising your voice.

  • 15. 
    . Researchers such as Deborah Tannen claim that men and women use language differently. Men, she maintains, are more likely to
    • A. 

      B. assert their ideas and verbally compete with others.

    • B. 

      A. use communication to maintain relationships and cooperate with others.

    • C. 

      C. include qualifiers and tag questions in their sentences.

    • D. 

      D. provide more supporting or explanatory details before getting to the point.

    • E. 

      E. speak tentatively.

  • 16. 
    . Which of the following answers represents an accent rather than a dialect?
    • A. 

      A. Someone from Boston says "cah" rather than car.

    • B. 

      B. Someone from Alabama says "Ah nevah go theyuh."

    • C. 

      C. Someone from Asia says "lice" instead of rice.

    • D. 

      D. People from different states call a carbonated beverage a soda, pop, tonic, or soda pop.

    • E. 

      E. All of the above are accents.

  • 17. 
    . In reviewing the research on dialects, Carley Dodd has drawn several conclusions. Which statement is NOT one of Dodd's conclusions?
    • A. 

      A. People judge others by their speech.

    • B. 

      B. Upward mobility and social aspirations influence whether people change their speech to the accepted norms.

    • C. 

      C. It would be unethical to speak differently at home than you would speak at work.

    • D. 

      D. General American Speech is most accepted by the majority of the American culture.

    • E. 

      E. People should be aware of dialect prejudices and attempt to look beyond the surface.

  • 18. 
    . The variations in vocabulary, pronunciation, syntax, and style that distinguish speakers from different ethnic groups and geographic areas are referred to as
    • A. 

      A. denotative differences.

    • B. 

      B. dialects.

    • C. 

      C. codeswitching.

    • D. 

      D. abstract meaning.

    • E. 

      E. jargon.

  • 19. 
    . When African Americans speak one way among white people or in business settings and quite differently at home, they are
    • A. 

      A. using jargon.

    • B. 

      B. bypassing.

    • C. 

      C. codeswitching.

    • D. 

      D. accenting.

    • E. 

      E. culture-jumping.

  • 20. 
    . Research suggests that nonverbal communication accounts for between _________% of the meaning we communicate to others.
    • A. 

      A. 20–30

    • B. 

      B. 30–40

    • C. 

      C. 40–50

    • D. 

      D. 50–60

    • E. 

      E. 60–70

  • 21. 
    . Researchers maintain that good-looking people _______________ than less attractive people.
    • A. 

      A. are seen as friendlier

    • B. 

      B. are seen as more credible

    • C. 

      C. make more money

    • D. 

      D. get promoted more often

    • E. 

      E. all of the above

  • 22. 
    . The study of body movement and physical expression is referred to as
    • A. 

      A. kinesics.

    • B. 

      B. word stress.

    • C. 

      C. proxemics.

    • D. 

      D. territoriality.

    • E. 

      E. polychronic.

  • 23. 
    . Posture, touch, and gestures are examples of
    • A. 

      A. territoriality.

    • B. 

      B. intimate distance.

    • C. 

      C. denotation.

    • D. 

      D. polychronics.

    • E. 

      E. kinesics.

  • 24. 
    . While preparing for a corporate job interview, Richard pays careful attention to selecting appropriate clothing (including the long-sleeved shirt to hide his tattoo), reminding himself to smile and establish eye contact with the person who will be interviewing him, and answering possible questions in a strong, confident voice. What aspect of nonverbal communication has Richard failed to consider?
    • A. 

      A. appearance

    • B. 

      B. vocal quality

    • C. 

      C. facial expression

    • D. 

      d. body movement

    • E. 

      E. all of the above

  • 25. 
    . According to your textbook, task-oriented leaders are attracted to the head of a table, while more socially oriented leaders are likely to sit
    • A. 

      A. in the middle position at the side of a table.

    • B. 

      B. at the corner of a table in order to avoid sitting at the head of the table.

    • C. 

      C. at various places around the table in order to sit side-by-side with every member.

    • D. 

      D. at the head of the table, just like task-oriented leaders.

    • E. 

      E. next to a task-oriented member who can keep the leader on track.

Back to Top Back to top