DSST Principles Of Supervision Practice Quiz
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If you have read the complete book of "The DSST Principles of Supervision" and want to review your knowledge of the same, here is a DSST practice quiz for you. Generally, the book is a business supervision course designed to prepare the students for the DSST exam. It tells them how to plan, organize, and manage an organization. This quiz is recommended if you want to appear for this exam and check your preparation level. Good luck!
- 1.Which of the following most accurately describe the primary role of a supervisor within an organization?
- A.
Facilitator
- B.
Collaborator
- C.
Advocate
- D.
Expert
- 2.The term supervisor is generally used to refer to individuals at which of the following levels of management?
- A.
Top
- B.
Middle
- C.
Executive
- D.
First
- 3.An individual with supervisory management responsibility would be most likely to oversee which of the following?
- A.
Technician
- B.
Division head
- C.
CEO
- D.
Branch manager
- 4.If a supervisor can perform certain job duties more efficiently than an employee, the supervisor should generally
- A.
Perform the employee's duties personally
- B.
Avoid stepping in, unless there is a personnel shortage
- C.
Transfer the employee to another department
- D.
Penalize the employee for lack of competence
- 5.First-level supervisory usually rely most heavily on which of the following types of skills?
- A.
Technical skills
- B.
Administrative skills
- C.
Human relations skills
- D.
Conceptual skills
- 6.Which of the following is an example of an administrative managerial skill?
- A.
Gathering data regarding department productivity
- B.
Troubleshooting an equipment malfunction
- C.
Giving employees a pep talk
- D.
Completing a weekly performance report
- 7.Which of the following supervisory roles involves routing reports and information to employees?
- A.
Disseminator
- B.
Resource allocator
- C.
Disturbance handler
- D.
Liaison
- 8.Which of the following is an example of a supervisor acting in the role of entrepreneur?
- A.
Greeting visitors to the group or unit
- B.
Providing employee performance feedback
- C.
Speaking out against negative changes
- D.
Encouraging innovation by employees
- 9.A supervisor who margins with other department is acting in which of the following supervisory roles?
- A.
Liaison
- B.
Figurehead
- C.
Negotiator
- D.
Resource allocator
- 10.Which of the following does NOT represent an advantage of group decision making?
- A.
Improves group morale
- B.
Saves time
- C.
Improves communication within the group
- D.
Increases employee commitment to the decision
- 11.Which of the following steps occurs first in the decision-making process?
- A.
Identifying available alternatives
- B.
Defining the idea or problem
- C.
Evaluation available alternatives
- D.
Choosing the preferred alternatives
- 12.Which of the following is an example of a programmed decision?
- A.
Responding to a lawsuit
- B.
Processing an insurance claim
- C.
Choosing who to promote to supervisor
- D.
Handling a fuel explosion
- 13.Ethical behavior generally requires consideration of all of the following EXCEPT:
- A.
Fairness
- B.
Legality
- C.
Expedience
- D.
Honesty
- 14.Which of the following is an example of ethical behavior?
- A.
Authorizing an example of violate company rules
- B.
Maintaining the confidentiality of classified information
- C.
Dating an employee who works under your direct supervision
- D.
Providing falsified data on productivity reports
- 15.A supervisor who continues to make decisions that have been delegated is violating which of the following principles?
- A.
Span of control
- B.
Chain of command
- C.
Unity of command
- D.
Management by exception
- 16.Which of the following CANNOT be delegated?
- A.
Tasks
- B.
Authority
- C.
Assignments
- D.
Accountability
- 17.Planning is generally concerned with which of the following?
- A.
Future decisions
- B.
Future impact of current decisions
- C.
Past decisions
- D.
Current impact of past decisions
- 18.Programs, projects, and schedules are examples of
- A.
Corporate plans
- B.
Single-use plans
- C.
Standing plans
- D.
Repeat-use plans
- 19.Supervisor generally give most of their attention to which of the following types of planning?
- A.
Strategic
- B.
Short-range
- C.
Long-range
- D.
Intermediate
- 20.Backup plans that specify alternative strategies to use in the event of an unforeseen outcome are known as
- A.
Standing plans
- B.
Developmental plans
- C.
Contingency plans
- D.
Intervening plans
- 21.Which of the following is focused on facilitating the achievement of long-term strategic plans?
- A.
Force planning
- B.
Operational planning
- C.
Mission-based planning
- D.
Objective planning
- 22.Which of the following does NOT represent an advantage of written objectives?
- A.
They receive more attention than unwritten objectives.
- B.
They are updated more frequently than unwritten objectives.
- C.
They provide a permanent record.
- D.
They are more challenging than unwritten objectives.
- 23.Each of the following is important to objective setting EXCEPT:
- A.
Prioritization
- B.
Idealism
- C.
Employee input
- D.
Follow up
- 24.A Gantt chart would be most appropriate for scheduling which of the following?
- A.
Completion of orders by a manufacturing facility
- B.
Construction of a skyscraper
- C.
Renovation of a subway system
- D.
Installation of a satellite in space
- 25.Which of the following terms is commonly used to refer to the set of activities that make up the longest route, in terms of time, required to complete a project?
- A.
Event timeframe
- B.
Critical path
- C.
Activity-event scheme
- D.
Activity network