"It’ll be in the mail first thing tomorrow.”
"Do you have a fax machine?”
"Done! Check your email.”
"I need to find the document first. It’s probably in my filing cabinet.”
The height of a small child.
Taller than the building I work in.
The banker’s boxes are already stacked pretty high—please don’t ask me to reach anything.
A lot—the postal worker knows me by name.
Enough to fund its own courier service.
Almost nothing! Email travels faster.
I ask someone but still spend all morning browsing the shared drive. It’s good to know those company party photos from 1999 are still readily available!
I click through three different applications until I find what I’m looking for.
I perform an intelligent search in our database/folders and end up with four results. I rarely have to ask someone where something is.
Mail the contract and pray for a quick turnaround.
Email the contract and get a digital signature!
I know a lost cause when I see one. I turn my efforts to finding another contract.
Email the contract and have the recipient print, sign and mail it back.
In file cabinets
On a shared drive
On desks and in drawers
In a document management system
On my personal computer
On our desks
I don’t know
We fumble through our filing cabinets trying to find the information he needs.
It takes only a few hours to set aside the files he wants to see, because we track what we’ve been doing all this time.
I go on LinkedIn and update my profile. No way we’re going to get out of this one.