This CompTIA A+ 220-701 Essentials Practice Test (Part 3) assesses key IT skills, focusing on system troubleshooting, RAID configurations, and Windows operating systems. It prepares learners for essential IT support tasks and certification.
Windows XP Media Center Edition
Windows XP Home
Windows Vista Ultimate
Windows 2000 Professional
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Document the system findings, actions, and outcomes.
Verify full system functionality and implement preventative measures.
Inform the user every step that was performed throughout the entire troubleshooting process.
Inform the user that the computer may not function as it did before the problem occurred.
Change the users permissions so that they cannot create any potential problems in the future.
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RAID 0
RAID 1
RAID 5
RAID 10
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RAID 0
RAID 1
RAID 5
RAID 10
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RS-232
USB 1.1
SCSI
Bluetooth
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IEEE 1394
PS/2
Parallel
NIC
Modem
Serial
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802.11n
MAC filtering
Channel 11
SSID
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NAT
WEP
SSID
MAC
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WPA key
SSID
MAC filtering
WEP key
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System
User Accounts
Administrative Tools
Security Center
Accessibility Options
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Use appropriate function toggle key to switch display mode
Press F1 to shift display to the projector
Reboot the computer, the system will auto-select the projector on restart.
Go into Device Manager and enable the projector
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Resolves queries for resolution of host names to IP addresses.
Secures network Internet traffic through shared key encryption.
Provides security for a network through the use of ACLs.
Dynamically assigns IP addresses for easy client configuration.
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Return the system to the user.
Recreate the problem and reapply the solution to ensure it worked properly
Verify that all other parts of the system are working properly
Inform the user of every step that was taken so the user can self-repair if the problem occurs again.
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Digital Video Disc
Backup Tape
Compact Disc
IDE Hard Drive
Solid State Drive
1.44MB Floppy Disk
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Right click on My Computer, select Properties, select the Hardware tab, and then click on Device Manager.
Open a command window and run net /? from the command line.
Run the System Configuration Utility from the run line and click on the Services tab.
Open Network Connections from the control panel, right click the Local Area Connection, select Status, and then select the Support tab.
Open a command window and run ipconfig from the command line.
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Factory recovery partition
XCOPY all files from another computer
Installation from Microsoft.com
Windows CD installation
Network installation
Purchase a fully configured hard drive
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The local user profile is corrupt.
The user saved the files to a different location.
The user selected an alternate hardware profile.
The user accidentally deleted the files.
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Users coworker to confirm what the user said and verify there is a problem.
User to move so the technician can check the computer for problems.
User to state the issue and stop the user when the technician has an idea of how to fix the problem.
User to explain the problem and listen without interrupting the user.
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100 feet (30 meters)
328 feet (100 meters)
492 feet (150 meters)
1076 feet (328 meters)
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UTP
ThinNet
Fiber
Coaxial
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Increased RFI
Decreased ESD
Decreased EMI
Increased transfer rate
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MSCONFIG
ASR
Task Manager
Computer Management
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SCSI
Serial
IDE
Parallel
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Net use \\ComputerName\ShareName /persistent:NO :F
Net use F: \\ComputerName\ShareName /persistent:NO
Net use \\ComputerName\ShareName /persistent:YES :F
Net use F: \\ComputerName\ShareName /persistent:YES
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Ntbtlog.txt
Sysprep.inf
Bootsect.dos
Boot.ini
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System Properties>Advanced>Performance Settings>Advanced
System Properties>General
System Properties>Advanced>Environment Variables
System Properties>Advanced>Startup and Recovery Settings
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ISA
PCIe
PCMCIA
AGP
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A new security update is available for download.
The default printer is out of paper or offline.
The speaker wires were disconnected while cleaning.
The UPS is disconnected from the wall.
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Storing passwords
Blocking harmful network traffic
Securing wireless access points
Encrypting hard drives
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Right-click My Computer > Help and Support
Start > Help and Support
Start > Programs > Accessories > System Tools > Help and Support
Right-click Taskbar > Help and Support
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The paper jam was caused by moisture in the paper tray.
The process of removal is so complex that only those certified for repair should attempt to resolve.
The situation was caused by irresponsible users that spilled coffee in the bottom tray.
Due to condensation within the lower tray assembly, the functionality of the rollers was impaired and therefore ceased to transfer properly.
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CAT6
CAT6
RG-58ThinNet
RG-8ThickNet
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Cryptographic mechanism that identifies the sender as well as the message integrity
Email applicationadD.in which adds the signature block to all email messages
An infallible method which binds a signature to a message
An infallible method which binds a signature to a message
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Generators create new passwords every time a user signs in to prevent social engineering.
Generators eliminate the requirement to establish log-in attempt limitations.
Generators extend the requirement to periodically change passwords.
Generators eliminate a users tendency to create passwords that can be a security liability.
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2GB
4GB
8GB
128GB
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Allows a LCD projectors output to display on a laptops screen
Allows analog video output to a variety of devices
Allows digital video to a variety of devices
Allows digital video and audio to a variety of devices
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Motherboard
Fan
Heatsink
CPU
Capacitors
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Riser cards
Standoffs
Screws
Daughterboard
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Dial-up
Cable
DSL
Satellite
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Temporary Internet Files
Browser Plug-Ins
Downloaded Program Files
Windows Temporary Files
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169.254.0.15
10.0.0.25
172.16.1.15
192.168.0.15
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Malicious software that monitors Internet surfing habits
Malicious software that is self-replicating and self-propagating
Malicious software attached to another piece of software
Malicious software attached to an incoming email
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Malicious software that is self-replicating and self-propagating
Malicious software that changes the users home page
Malicious software attached to another piece of software
Malicious software that monitors Internet surfing habits
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Ability to bypass the IRQ channels to work directly with the CPU
Ability to detect hardware incompatibilities and resolve them
Ability to detect and correct single bit errors in memory
Ability to use varying levels of voltage for power saving
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KVM
USB hub
Graphics adaptor
Capture card
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Debugging Mode
Safe Mode with Command Prompt
Last Known Good Configuration
Active Directory Restore Mode
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802.11g wireless card
802.11n wireless card
802.11a wireless card
802.11b wireless card
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Run a power supply test.
Run a backup routine.
Apply the latest service pack.
Boot into Safe Mode.
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