Windows will not save any file changes while is Safe Mode.
Windows prevents successful boot and logon from updating Last Known Good Configuration.
Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot.
Windows XP starts basic networking to allow for updating of drivers from the Internet.
Windows XP uses the minimum set of drivers and services to start the GUI.
Windows XP Media Center Edition
Windows XP Home
Windows Vista Ultimate
Windows 2000 Professional
Document the system findings, actions, and outcomes.
Verify full system functionality and implement preventative measures.
Inform the user every step that was performed throughout the entire troubleshooting process.
Inform the user that the computer may not function as it did before the problem occurred.
Change the users permissions so that they cannot create any potential problems in the future.
Use appropriate function toggle key to switch display mode
Press F1 to shift display to the projector
Reboot the computer, the system will auto-select the projector on restart.
Go into Device Manager and enable the projector
Resolves queries for resolution of host names to IP addresses.
Secures network Internet traffic through shared key encryption.
Provides security for a network through the use of ACLs.
Dynamically assigns IP addresses for easy client configuration.
Return the system to the user.
Recreate the problem and reapply the solution to ensure it worked properly
Verify that all other parts of the system are working properly
Inform the user of every step that was taken so the user can self-repair if the problem occurs again.
Digital Video Disc
IDE Hard Drive
Solid State Drive
1.44MB Floppy Disk
Right click on My Computer, select Properties, select the Hardware tab, and then click on Device Manager.
Open a command window and run net /? from the command line.
Run the System Configuration Utility from the run line and click on the Services tab.
Open Network Connections from the control panel, right click the Local Area Connection, select Status, and then select the Support tab.
Open a command window and run ipconfig from the command line.
Factory recovery partition
XCOPY all files from another computer
Installation from Microsoft.com
Windows CD installation
Purchase a fully configured hard drive
The local user profile is corrupt.
The user saved the files to a different location.
The user selected an alternate hardware profile.
The user accidentally deleted the files.
Users coworker to confirm what the user said and verify there is a problem.
User to move so the technician can check the computer for problems.
User to state the issue and stop the user when the technician has an idea of how to fix the problem.
User to explain the problem and listen without interrupting the user.
100 feet (30 meters)
328 feet (100 meters)
492 feet (150 meters)
1076 feet (328 meters)
Increased transfer rate
Net use \\ComputerName\ShareName /persistent:NO :F
Net use F: \\ComputerName\ShareName /persistent:NO
Net use \\ComputerName\ShareName /persistent:YES :F
Net use F: \\ComputerName\ShareName /persistent:YES