1.
The study of body movements as a means of communication is known as:
Correct Answer
C. Kinesics
Explanation
Kinesics is the study of body movements as a means of communication. It involves analyzing gestures, facial expressions, and body language to understand the messages being conveyed. This field of study focuses on how nonverbal cues can communicate emotions, attitudes, and intentions. Linguicism refers to discrimination based on language, multilingualism refers to the ability to speak multiple languages, and ethnography is the study of cultures and societies. Therefore, kinesics is the correct answer as it specifically relates to the study of body movements in communication.
2.
_______________ is the process in which messages created in one culture must be processed and interpreted in another culture.
Correct Answer
C. Intercultural communication
Explanation
Intercultural communication refers to the process of exchanging messages between individuals or groups from different cultures. It involves not only the linguistic aspect of communication, but also the understanding and interpretation of cultural differences, norms, values, and behaviors. In intercultural communication, individuals must navigate through cultural barriers and adapt their communication styles to ensure effective understanding and interaction. This process is essential for promoting mutual understanding, respect, and cooperation among people from diverse cultural backgrounds.
3.
In many East Asian cultures, people may answer "yes" to a question even though they mean "no" in order to:
Correct Answer
D. All of the above
Explanation
In many East Asian cultures, people may answer "yes" to a question even though they mean "no" in order to save face, avoid embarrassing someone, and show respect. This cultural practice is rooted in the desire to maintain harmony and avoid conflict or discomfort in social interactions. By answering "yes" instead of "no," individuals can avoid causing any offense or discomfort to others, thus preserving their own reputation and the relationship dynamics within the group. Therefore, all of the given options, "save face," "avoid embarrassing someone," and "show respect," accurately describe the reasons for this behavior.
4.
Certain terms such as "retard", "redneck" and "colored" trigger negative reactions from people who view them as insulting and derogatory. Consequently, these terms are referred to as:
Correct Answer
B. Hot buttons
Explanation
Certain terms such as "retard", "redneck" and "colored" trigger negative reactions from people who view them as insulting and derogatory. These terms are commonly referred to as "hot buttons" because they elicit strong emotional responses and can easily provoke anger or offense in individuals.
5.
According to the text, which of the following can be a barrier to effective, cross-cultural communication?
Correct Answer
D. All of the above
Explanation
All of the options mentioned - ethnocentrism, language differences, and inactive listening - can be barriers to effective, cross-cultural communication. Ethnocentrism refers to the belief in the superiority of one's own culture, which can lead to a lack of understanding and empathy towards other cultures. Language differences can create difficulties in understanding and conveying messages accurately. Inactive listening, where individuals do not actively engage in listening and understanding, can hinder effective communication across cultures. Therefore, all of these factors can impede effective, cross-cultural communication.
6.
According to the text, the status and power of the speaker and the receiver influence the communication that takes place between them. This statement relates most closely to which of the following areas?
Correct Answer
D. Gauging the level of the playing field
Explanation
This statement relates most closely to "gauging the level of the playing field" because the status and power of the speaker and receiver can affect the balance of power and influence in communication. It suggests that understanding the status and power dynamics between the speaker and receiver is important in order to effectively communicate and ensure a level playing field.
7.
"To improve our communication skills, we need to be open to feedback. Otherwise, we will not know when we are relating well and when we are not." This statement relates most closely to which of the following areas?
Correct Answer
C. Checking up on ourselves
Explanation
This statement relates most closely to the area of "checking up on ourselves". The statement emphasizes the importance of being open to feedback in order to improve our communication skills. By checking up on ourselves and being receptive to feedback, we can assess how well we are relating to others and identify areas for improvement.
8.
Which of the following is one of the "ground rules for difficult dialogues?"
Correct Answer
D. Realize that we are all teachers and learners
Explanation
The ground rule for difficult dialogues is to realize that we are all teachers and learners. This means that in challenging conversations, everyone involved should approach the discussion with the understanding that they have knowledge to share and also have the opportunity to learn from others. It promotes a sense of mutual respect and openness to different perspectives, creating a more productive and inclusive dialogue.