CLEP - Principles Of Management

100 Questions | Total Attempts: 208

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Principles Of Management Quizzes & Trivia

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Questions and Answers
  • 1. 
    Which managerial function is characterized by a manger assigning employees tasks and granting them the authority to complete them?
    • A. 

      Leading

    • B. 

      Controlling

    • C. 

      Staffing

    • D. 

      Planning

    • E. 

      Organizing

  • 2. 
    A collective bargaining agreement functions as which of the following?
    • A. 

      Arbitration proxy

    • B. 

      Right-to-work guarantee

    • C. 

      Grievance procedure

    • D. 

      Labor contract

    • E. 

      Labor contract

  • 3. 
    The consistent line of relationship from the top to the bottom of an organization is called the
    • A. 

      Division of labor

    • B. 

      Chain of command

    • C. 

      Mission statement

    • D. 

      Span of control

    • E. 

      Means-end chain

  • 4. 
    If a retail sales manger instructs each salesperson to sell at least 12 cell phone plans each day, this would be an example of what kind of goal?
    • A. 

      Tactical

    • B. 

      Strategic

    • C. 

      Operational

    • D. 

      Long-term goal

    • E. 

      Open-ended goal

  • 5. 
    According to the system management theory, which of the following would NOT be considered to be an input?
    • A. 

      Capital

    • B. 

      Products

    • C. 

      Raw materials

    • D. 

      Employees

    • E. 

      Machinery

  • 6. 
    Answering for one's own actions and accepting responsibility for them is known as
    • A. 

      Power

    • B. 

      Authority

    • C. 

      Leadership

    • D. 

      Accountability

    • E. 

      Mangement

  • 7. 
    Which of the following relationship were the Hawthrone experiments originally designed to study
    • A. 

      The impact of illumination on factory worker output

    • B. 

      The impact of body mechanics on factory worker output

    • C. 

      The impact of factory worker output on business profitability

    • D. 

      The impact of workforce diversity on business profitability

    • E. 

      The impact of business profitability on social responibility

  • 8. 
    Which of the following would be an example of a change in a restaurant manager's internal environment?
    • A. 

      A change in the health code

    • B. 

      Revision made in waitstaff procedures

    • C. 

      A meat supplier raising its prices

    • D. 

      The development of a refrigerator that indicates when food has spoiled

    • E. 

      A similar restaurant opening in town

  • 9. 
    Joseph Juran believed that most quality problems are the fault of 
    • A. 

      Managers

    • B. 

      Machinery

    • C. 

      Suppliers

    • D. 

      Workers

    • E. 

      Competitiors

  • 10. 
    A system's tendency to go toward inefficiency if left to its own devices is known as
    • A. 

      An open system

    • B. 

      A closed system

    • C. 

      Synergy

    • D. 

      Entropy

    • E. 

      A subsystem

  • 11. 
    Which of the following statements about communication in the workplace in valid?
    • A. 

      Communication only flows upwards

    • B. 

      Communication only flows downwards

    • C. 

      Communication only flows horizontally

    • D. 

      Communication only flows upwards and downwards

    • E. 

      Communications flow upwards, downwards, and horizontally

  • 12. 
    An organization leader responsible for securing the financial resources to carry out an innovative projects is known as which of the following?
    • A. 

      Creative backer

    • B. 

      Product champion

    • C. 

      Technical innovator

    • D. 

      Executive champion

    • E. 

      Concept architect

  • 13. 
    Which of following is an example of how a manger can employ boundary spanning?
    • A. 

      Attend industry-related conferences

    • B. 

      Promote from within

    • C. 

      Raise sales quotas

    • D. 

      Eliminate overtime

    • E. 

      Revise company procedures

  • 14. 
    All managers can be considered to be what type of managers?
    • A. 

      Marketing

    • B. 

      Sales

    • C. 

      Customer service

    • D. 

      Human resource

    • E. 

      Production

  • 15. 
    Which of the following components of an e-business is included under the term e-commerce?
    • A. 

      Facility design

    • B. 

      Sales

    • C. 

      Human resources

    • D. 

      Strategic planning

    • E. 

      Succession planning

  • 16. 
    A tax that is placed on a country's or region's imports and/or exports as a result of a political event is known as a(n)
    • A. 

      Tariff

    • B. 

      Quota

    • C. 

      Exchange rate

    • D. 

      Infrastructure

    • E. 

      Embargo

  • 17. 
    Which school of management focus on the human-based elements of work?
    • A. 

      Classical

    • B. 

      Quantitative

    • C. 

      Behavioral

    • D. 

      Contingency

    • E. 

      Quality

  • 18. 
    A decision-making technique that shows a complete picture of several alternative decision paths is called a(n)
    • A. 

      Simulation

    • B. 

      Payback analysis

    • C. 

      Decision tree

    • D. 

      Brainstorming

    • E. 

      Organizational chart

  • 19. 
    According to Henry Mintzberg, which of the following is NOT a decisional managerial role?
    • A. 

      Monitor

    • B. 

      Disturbance handler

    • C. 

      Entrepreneur

    • D. 

      Negotiator

    • E. 

      Resource allocator

  • 20. 
    A top-level manager would most likely be involved in devising which of the following goal types?
    • A. 

      Strategic

    • B. 

      Short-term

    • C. 

      Tactical

    • D. 

      Operational

    • E. 

      Open-ended

  • 21. 
    Which of the following helps to reduce customer waiting time and costs by properly allocating workstations and human resources?
    • A. 

      Quotas

    • B. 

      MBTI

    • C. 

      Queuing theory

    • D. 

      MIS

    • E. 

      Payback analysis

  • 22. 
    Laura and Sal are both customer service representatives. Laura works from 8 am to 3 pm daily, and Sal works from 10 am to 5 pm daily. This situation is an example of
    • A. 

      Twinning

    • B. 

      Flextime

    • C. 

      Job enrichment

    • D. 

      Telecommuting

    • E. 

      Job enlargement

  • 23. 
    An employee can refer to a work schedule to find out all of the following EXCEPT
    • A. 

      Which projects are currently underway

    • B. 

      Funds that have been allocated to a project

    • C. 

      Assignments for work teams

    • D. 

      Assignments for individual employees

    • E. 

      Deadlines

  • 24. 
    The European Union was established by which of the following?
    • A. 

      Plaza Accord

    • B. 

      Maastricht Treaty

    • C. 

      Treaty of Versailles

    • D. 

      Treaty of Paris

    • E. 

      Marshall Plan

  • 25. 
    An employee’s benefits package may includeI. salaryII. vacation timeIII. a bonus 
    • A. 

      I only

    • B. 

      II only

    • C. 

      III only

    • D. 

      II and III only

    • E. 

      I, II, and III