At some point nearly half of businesspeople have to inform others or sell an idea.
Good speakers are born, not made.
If you are like most people, you may be apprehensive about making informational or persuasive oral presentations.
Information and persuasion are seldom conveyed in person because e-mail, memos, and letters are more effective.
Speaking skills are useful only for individuals in upper-level positions.
Effective speaking skills and career success go hand in hand
For many positions only technical skills, not communication skills, are needed.
Oral presentations in the workplace are necessary only when you must motivate action.
Height and weight
Race, religion, and culture
Stereotypes, biases, and prejudices
Experience, attitude, and expectations
Face-to-face communication is less expressive and persuasive than written communication.
Face-to-face communication increases the likelihood of misunderstandings.
Face-to-face conversations reduce cooperation and limit problem solving during conflict.
Face-to-face interaction is the most effective of all communication channels.
Although recruiters are impressed with applicants who speak well, a candidate's technical expertise is all that matters.
Employers will often promote or advance individuals who display appropriate communication skills and professional polish.
Ofessionalism and soft skills are important only in service-oriented fields.
Team, communication, and people skills are low priorities for most hiring managers.
To persuade the management team to offer flexible work schedules to all executive-level employees.
To persuade my listeners in a brief, interesting, and effective speech.
This effective presentation will be both entertaining and informative for my audience about my chosen subject.
We made fiscal mistakes that we can't afford to repeat that caused the economic downturn and created widespread business closures and the collapse of the housing market in several major metropolitan areas.
Analyzing the audience.
Determining the purpose.
Creating a professional appearance.
A grasp of workplace etiquette
An eagerness to learn
The ability to work effectively as part of team
Proficiency in using a variety of computer software packages
Informed, uninformed, intelligent, and stupid
Hostile, friendly, neutral, and uninterested
Workplace, education or school-related, community, and political
Manuscript, extemporaneous, impromptu, and memorized
The No. 1 predictor of success and upward mobility is how much you enjoy public speaking and how effective you are at it.
Everyone fears public speaking, and overcoming that fear is impossible; instead you must learn to focus your fears.
Presentation skills measure the success and pay of middle and upper management but have little correlation to entry-level employment.
Job seekers who highlight public-speaking skills in their application materials are more than twice as likely to receive an interview.
Examining the room where the presentation will be made
Preparing your PowerPoint slides
Analyzing the audience
Professionalism refers to those behaviors exhibited only to customers.
Professionalism describes desirable workplace behavior.
Professionalism emphasizes hard skills or technical knowledge desired by employers.
Professionalism is important only in large companies.
The quality of your voice sends only verbal messages.
You can learn to change your voice to make it more powerful.
Listeners do not judge people's voices
Speakers should use a higher-pitched voice.
Put all focus on his job and avoid volunteering his services to a worthy community or charity group.
Turn in projects on time, even if he's not proud of the work he's done.
Show a willingness to share his expertise with others.
Richard should do all of these to come across as diligent and collegial.
Audience clothing, your clothing, seating arrangement or pattern, sight lines, and lighting.
Volume, pace, pitch, tone, and pattern
Adequate rest, driving time (or commuting time), parking arrangements, building identification, and name tags.
Preparation, organization, audience rapport, visual aids, and delivery.
Hire a professional speech coach.
Listen carefully to educated people.
Practice sounding enthusiastic when speaking.
Relax. Mispronouncing a few words is common and will not affect the opportunity for promotion.
Unprofessional behavior affects only the individual who displays it.
More organizations are establishing procedures or policies to encourage professionalism.
Employees need to exhibit professional behavior only when working at their desks. Employees need to exhibit professional behavior only when working at their desks.
You exhibit professional behavior only through nonverbal actions such as dressing appropriately or maintaining eye contact with others.
Many people feel a great deal of anxiety when getting ready for an oral presentation.
You can lay the foundation for a professional performance by focusing on preparation, organization, audience rapport, visual aids, and delivery.
The key element in successful preparation for an oral presentation is assessing your knowledge and related technical skills.
For many people fear of speaking before a group is even greater than fear of dying.
Select a presentation topic and a purpose best suited to your audience
Anticipate the audience's reactions and adjust to its needs, if necessary.
Determine your needs and develop your visual aids.
Begin information research and organization.
Warm, pleasant, and open; and you should use a lot of eye contact and smiles
Be calm and controlled, and you should speak evenly and slowly.
Controlled and do nothing showy; you should use confident, small gestures.
dynamic and entertaining; you should also use large gestures and move around.
Soft and hard skills.
Self-actualization and self-control.
Diligence and collegiality.
education and training.
Never apologize for errors or misunderstandings because doing so calls attention to them.
Show up a few minutes to late every so often to show that he isn't an overzealous employee.
Share confidential information with his closest coworkers.
Keep personal opinions of people private.