Quiz On Management System
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When you are a manager you are in charge of controlling how things are done within an organization and how they should be done to meet the desired results. The quiz below is a quiz true and false one that tests your understanding on management systems. Give it a shot to understand it better.
- 1.Once you have a lot of compiled user generated information collected through the web, it is immediately available for use in a knowledge management system
- A.
True
- B.
False
- 2.There has not been widespread success in the deployment of knowledge management systems, with many failures reported.
- A.
True
- B.
False
- 3.Tacit knowledge is described as formal, structured knowledge that is well documented.
- A.
True
- B.
False
- 4.The key benefit of knowledge management systems is not having to reinvent the wheel for repetitive problems.
- A.
True
- B.
False
- 5.The key to effective knowledge management is extracting and encoding expert knowledge that can be accessed and reused by others
- A.
True
- B.
False
- 6.An example of declarative knowledge is understanding why a medical therapy works.
- A.
True
- B.
False
- 7.Tacit knowledge could be structured, just never codified or documented.
- A.
True
- B.
False
- 8.Knowledge management systems are little help to companies when experts leave and take their knowledge with them
- A.
True
- B.
False
- 9.The process approach to knowledge management may limit innovation and force participants into fixed patterns of thinking.
- A.
True
- B.
False
- 10.The practice approach to knowledge management focuses on formal controls, procedures, and standard operating procedures.
- A.
True
- B.
False
- 11.Once knowledge is captured and entered into a knowledge repository, it must be reevaluated in the future.
- A.
True
- B.
False
- 12.Hybrid knowledge management approaches that combine the process and practice approaches are unworkable for most organizations that must choose between one and the other.
- A.
True
- B.
False
- 13.. In the knowledge management system development process, storing the knowledge in the knowledge repository precedes refining the knowledge.
- A.
True
- B.
False
- 14.In modern organizations, the information technology used to support knowledge management is less important than the application of a certain methodology to business practices
- A.
True
- B.
False
- 15.In group decision making, a virtual team is one that meets in one geographical location using information technology
- A.
True
- B.
False
- 16.Wikis allow user creation of shared web content in an organizational format and structure determined by the wiki owner.
- A.
True
- B.
False
- 17.Internet- and intranet-based group decision support systems (GDSS) are less popular than special-purpose decision rooms.
- A.
True
- B.
False
- 18.Knowledge can be best described as
- A.
facts, measurements, and statistics.
- B.
facts, measurements, and statistics that are validated
- C.
Rganized facts set in context and actionable.
- D.
An organized collection or set of facts.
- 19.Which of the following is NOT an attribute of knowledge?
- A.
Knowledge fragments as it grows.
- B.
The value of knowledge is easily quantified.
- C.
Knowledge is not subject to diminishing returns
- D.
There is a need to refresh knowledge periodically for competitive advantage.
- 20.Which is an example of conditional knowledge?
- A.
)what new part is appropriate to fix a faulty car
- B.
When to install a new part in a faulty car
- C.
Why a new part fixes a faulty car
- D.
how to install a new part in a faulty car
- 21.. Which is an example of declarative knowledge?
- A.
what new part is appropriate to fix a faulty car
- B.
when to install a new part in a faulty car
- C.
how to install a new part in a faulty car
- D.
why a new part fixes a faulty car
- 22.The term "leaky knowledge" MOST accurately refers to
- A.
tacit knowledge.
- B.
individual knowledge
- C.
Explicit knowledge
- D.
Social knowledge.
- 23.Which approach to knowledge management capitalizes on tacit knowledge and requires heavy IT investment?
- A.
the practice approach
- B.
the IT approach
- C.
the process approach
- D.
the systems approach
- 24.During which stage of the KMS cycle are human insights captured together with explicit facts?
- A.
the storing knowledge stage
- B.
the refining knowledge stage
- C.
the disseminating knowledge stage
- D.
the managing knowledge stage
- 25.During which stage of the KMS cycle is knowledge made available to intended users?
- A.
the managing knowledge stage
- B.
the disseminating knowledge stage
- C.
the storing knowledge stage
- D.
the refining knowledge stage
- 26.Which technology element of knowledge management systems enables document sharing among decision makers?
- A.
communication
- B.
collaboration
- C.
storage
- D.
retrieval
- 27.Which set of technologies that support knowledge management is characterized by mashups, blogs, social networks, and wikis?
- A.
Web 2.0
- B.
artificial intelligence
- C.
)XML
- D.
ERP
- 28.Distractions, groupthink, and digressions that occur in groupwork are known as
- A.
Group failure.
- B.
process losses.
- C.
malfunctions.
- D.
misunderstandings
- 29.All the following are negative aspects of working in groups EXCEPT
- A.
participants may be afraid to contribute.
- B.
it is time-consuming.
- C.
It is more difficult to catch errors.
- D.
there can be a lack of coordination.
- 30.Videoconferencing is an example of what kind of groupware
- A.
different time, same place
- B.
different time, different place
- C.
same time, different place
- D.
same time, same place
- 31.Which of the following is the best example of asynchronous communication
- A.
Multimedia presentation system
- B.
e-mail
- C.
Videoconference
- D.
Teleconference
- 32.Which groupware tools are associated with synchronous use?
- A.
VoIP and instant messaging
- B.
e-mail and web conferencing
- C.
VoIP and wikilogs
- D.
Web conference and online workspaces
- 33.All of the following statements about wikis are true EXCEPT
- A.
the majority of Wiki content is user-created.
- B.
Wiki pages are usually highly interconnected though links.
- C.
Wikis run on a server.
- D.
the wiki owner is responsible for the wiki organization.
- 34.What is the major difference between group support systems (GSS) and group decision support systems (GDSS)?
- A.
GSS use modern technology; GDSS do not.
- B.
GDSS do not support virtual teams, but GSS do.
- C.
GSS use Web based technologies; GDSS do not.
- D.
GDSS have a narrower focus than GSS.
- 35.What software or facility is best for a small firm spread out across the Northeast U.S. looking to inexpensively conduct regular videoconferencing
- A.
WebEx
- B.
SharePoint
- C.
Excel
- D.
Decision rooms
- 36.In the digital forensics case study, what was the main obstacle to knowledge sharing?
- A.
Many departments and agencies were effectively functional silos.
- B.
There was a need to keep each case experience "clean" and untainted by others.
- C.
Laws existed to prevent agencies sharing techniques and experience.
- D.
There was an extreme lack of Internet security.
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