Quiz On Management System

36 Questions | Total Attempts: 89

SettingsSettingsSettings
Please wait...
Quiz On Management System

When you are a manager you are in charge of controlling how things are done within an organization and how they should be done to meet the desired results. The quiz below is a quiz true and false one that tests your understanding on management systems. Give it a shot to understand it better.


Questions and Answers
  • 1. 
    Once you have a lot of compiled user generated information collected through the web, it is immediately available for use in a knowledge management system
    • A. 

      True

    • B. 

      False

  • 2. 
    There has not been widespread success in the deployment of knowledge management systems, with many failures reported. 
    • A. 

      True

    • B. 

      False

  • 3. 
    Tacit knowledge is described as formal, structured knowledge that is well documented. 
    • A. 

      True

    • B. 

      False

  • 4. 
     The key benefit of knowledge management systems is not having to reinvent the wheel for repetitive problems. 
    • A. 

      True

    • B. 

      False

  • 5. 
     The key to effective knowledge management is extracting and encoding expert knowledge that can be accessed and reused by others
    • A. 

      True

    • B. 

      False

  • 6. 
    An example of declarative knowledge is understanding why a medical therapy works. 
    • A. 

      True

    • B. 

      False

  • 7. 
     Tacit knowledge could be structured, just never codified or documented. 
    • A. 

      True

    • B. 

      False

  • 8. 
    Knowledge management systems are little help to companies when experts leave and take their knowledge with them
    • A. 

      True

    • B. 

      False

  • 9. 
     The process approach to knowledge management may limit innovation and force participants into fixed patterns of thinking. 
    • A. 

      True

    • B. 

      False

  • 10. 
     The practice approach to knowledge management focuses on formal controls, procedures, and standard operating procedures. 
    • A. 

      True

    • B. 

      False

  • 11. 
     Once knowledge is captured and entered into a knowledge repository, it must be reevaluated in the future. 
    • A. 

      True

    • B. 

      False

  • 12. 
     Hybrid knowledge management approaches that combine the process and practice approaches are unworkable for most organizations that must choose between one and the other. 
    • A. 

      True

    • B. 

      False

  • 13. 
    .  In the knowledge management system development process, storing the knowledge in the knowledge repository precedes refining the knowledge. 
    • A. 

      True

    • B. 

      False

  • 14. 
     In modern organizations, the information technology used to support knowledge management is less important than the application of a certain methodology to business practices
    • A. 

      True

    • B. 

      False

  • 15. 
     In group decision making, a virtual team is one that meets in one geographical location using information technology
    • A. 

      True

    • B. 

      False

  • 16. 
    Wikis allow user creation of shared web content in an organizational format and structure determined by the wiki owner. 
    • A. 

      True

    • B. 

      False

  • 17. 
    Internet- and intranet-based group decision support systems (GDSS) are less popular than special-purpose decision rooms. 
    • A. 

      True

    • B. 

      False

  • 18. 
      Knowledge can be best described as 
    • A. 

      facts, measurements, and statistics.

    • B. 

      facts, measurements, and statistics that are validated

    • C. 

      Rganized facts set in context and actionable.

    • D. 

      An organized collection or set of facts.

  • 19. 
    Which of the following is NOT an attribute of knowledge? 
    • A. 

      Knowledge fragments as it grows.

    • B. 

      The value of knowledge is easily quantified.

    • C. 

      Knowledge is not subject to diminishing returns

    • D. 

      There is a need to refresh knowledge periodically for competitive advantage.

  • 20. 
    Which is an example of conditional knowledge? 
    • A. 

      )what new part is appropriate to fix a faulty car

    • B. 

      When to install a new part in a faulty car

    • C. 

      Why a new part fixes a faulty car

    • D. 

      how to install a new part in a faulty car

  • 21. 
    .  Which is an example of declarative knowledge? 
    • A. 

      what new part is appropriate to fix a faulty car

    • B. 

      when to install a new part in a faulty car

    • C. 

      how to install a new part in a faulty car

    • D. 

      why a new part fixes a faulty car

  • 22. 
     The term "leaky knowledge" MOST accurately refers to  
    • A. 

      tacit knowledge.

    • B. 

      individual knowledge

    • C. 

      Explicit knowledge

    • D. 

      Social knowledge.

  • 23. 
    Which approach to knowledge management capitalizes on tacit knowledge and requires heavy IT investment? 
    • A. 

      the practice approach

    • B. 

      the IT approach

    • C. 

      the process approach

    • D. 

      the systems approach

  • 24. 
      During which stage of the KMS cycle are human insights captured together with explicit facts? 
    • A. 

      the storing knowledge stage

    • B. 

      the refining knowledge stage

    • C. 

      the disseminating knowledge stage

    • D. 

      the managing knowledge stage

  • 25. 
     During which stage of the KMS cycle is knowledge made available to intended users? 
    • A. 

      the managing knowledge stage

    • B. 

      the disseminating knowledge stage

    • C. 

      the storing knowledge stage

    • D. 

      the refining knowledge stage

  • 26. 
      Which technology element of knowledge management systems enables document sharing among decision makers? 
    • A. 

      communication

    • B. 

      collaboration

    • C. 

      storage

    • D. 

      retrieval

  • 27. 
    Which set of technologies that support knowledge management is characterized by mashups, blogs, social networks, and wikis? 
    • A. 

      Web 2.0

    • B. 

      artificial intelligence

    • C. 

      )XML

    • D. 

      ERP

  • 28. 
     Distractions, groupthink, and digressions that occur in groupwork are known as 
    • A. 

      Group failure.

    • B. 

      process losses.

    • C. 

      malfunctions.

    • D. 

      misunderstandings

  • 29. 
     All the following are negative aspects of working in groups EXCEPT 
    • A. 

      participants may be afraid to contribute.

    • B. 

      it is time-consuming.

    • C. 

      It is more difficult to catch errors.

    • D. 

      there can be a lack of coordination.

  • 30. 
    Videoconferencing is an example of what kind of groupware
    • A. 

      different time, same place

    • B. 

      different time, different place

    • C. 

      same time, different place

    • D. 

      same time, same place

  • 31. 
      Which of the following is the best example of asynchronous communication
    • A. 

      Multimedia presentation system

    • B. 

      e-mail

    • C. 

      Videoconference

    • D. 

      Teleconference

  • 32. 
      Which groupware tools are associated with synchronous use? 
    • A. 

      VoIP and instant messaging

    • B. 

      e-mail and web conferencing

    • C. 

      VoIP and wikilogs

    • D. 

      Web conference and online workspaces

  • 33. 
     All of the following statements about wikis are true EXCEPT 
    • A. 

      the majority of Wiki content is user-created.

    • B. 

      Wiki pages are usually highly interconnected though links.

    • C. 

      Wikis run on a server.

    • D. 

      the wiki owner is responsible for the wiki organization.

  • 34. 
      What is the major difference between group support systems (GSS) and group decision support systems (GDSS)? 
    • A. 

      GSS use modern technology; GDSS do not.

    • B. 

      GDSS do not support virtual teams, but GSS do.

    • C. 

      GSS use Web based technologies; GDSS do not.

    • D. 

      GDSS have a narrower focus than GSS.

  • 35. 
     What software or facility is best for a small firm spread out across the Northeast U.S. looking to inexpensively conduct regular videoconferencing
    • A. 

      WebEx

    • B. 

      SharePoint

    • C. 

      Excel

    • D. 

      Decision rooms

  • 36. 
    In the digital forensics case study, what was the main obstacle to knowledge sharing? 
    • A. 

      Many departments and agencies were effectively functional silos.

    • B. 

      There was a need to keep each case experience "clean" and untainted by others.

    • C. 

      Laws existed to prevent agencies sharing techniques and experience.

    • D. 

      There was an extreme lack of Internet security.