This quiz assesses knowledge in lodging management, focusing on the use of Property Management Systems (PMS). It covers government lodging rates, nonavailability certificates, and system features for managing reservations and room statuses. Essential for professionals in hospitality management.
20
15
10
5
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Size
Demand
Popularity
Cash value
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Special rates
Discounted meals
Government meals
The government rates
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Room number
Availability of government meals
Place for commercial lodging (CL)
Local cancellation or no show policy
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Front desk staff
Security Forces
General manager
Resource Manager
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Temporary duty (TDY) is less than 24 hours
Government-controlled lodging is occupied
Temporary lodging facilites are occupied
Business suites are occupied
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60
45
30
15
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Price fixing
Price gouging
Fair market pricing
Alternative pricing
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Front desk staff
General manager
Resource management flight chief
Force Support Squadron commander
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15
20
25
30
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2
3
4
5
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Providing quality customer service
Availability of lodging staff
Layout of buildings
Inventory selection
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Guest Information Worksheet
Blocking Worksheet
Flash Status
History
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Guest Account Balance
Space Availability
Blocked Rooms
Night Audit
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Nonappropriated fund accounting office (NAF AO)
Resource management flight chief (RMFC)
Air Force Personnel Center (AFPC)
Force support squadron commander
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Wing Saftey
Anti-terriorism
Command Post
Security Forces
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The flight line
Security Forces
The dining facility
The command post
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Arrivals
Departure
Vacant rooms
Space availability
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Flash Status
Stay Wizard
History Module
Blocking Worksheet
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E-mail confirmation
Receiving report
Vendor invoice
Contract
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E-mail address of traveler
Temporary duty orders
Credit card information
Home address
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Registration form
Nonavailability letter
Commercial lodging letter
Personal property envelope
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Commissary
Local grocery store
Other lodging operations
Army and Air Force Exchange Service (AAFES)
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Housekeeping supervisor
Guest service manager
General manager
Flight Chief
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Annually
Semi-annually
Quarterly
Monthly
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1
2
3
4
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Installation commander (CC)
Force Support Squadron commander (FSS CC)
Air Force Services Activity/Lodging Branch (AFSVA/SVOL)
Air Force Services Activity/Nonappropriated Funds Division (AFSVA/FMNF)
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100
75
50
25
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Monthly
Weekly
Daily
Hourly
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4 hours
2 hours
Hour
Half hour
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Housekeeping supervisor
Guest services manager
Lodging manager
Flight chief
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Nonappropriated fund accounting office (NAF AO)
Resource manager (RM)
General manager
Finance office
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Balance sheet
Supporting schedules
Statement of cash flow
Income and expense statement
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Controller
Resource manager (RM)
Force support squadron commander
Nonappropriated fund accounting office (NAF AO)
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Lodging manager
Unit commander
Site commander
First Sergeant
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Permanent Change of Station (PCS) families
Long-term TDY personnel
Distinguished visitors
Contractors
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Year
2 years
3 years
4 years
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2
3
4
5
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75 percent
80 percent
85 percent
90 percent
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5
10
15
20
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Front desk staff
Housekeeping staff
Housekeeping manager
Lodging general manager
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Safety
Contracting
Public Health
Furnishings Management
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Force support squadron commander
Civil engineer commander
Site commander
First sergeant
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Weekly
Monthly
Quarterly
Annually
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Housekeeping supervisor
General manager
Unit commander
Flight chief
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Actual nonappropriated fund (NAF) income and expenses (I&E)
Budgeted NAF I&E for the next two years
Nonappropriated fund (NAF) cash flow budget
Two-year NAF capital requirements budget
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Budget analyst
Lodging managers
Resource advisor (RA)
Resource manager (RM)
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Air Force Services Activity (AFSVA)
Air Forces Services Activity/Lodging Branch (AFSVA/SVOL)
Deputy Assistant Secretary of the Air Force for Cost and Economics (SAF/FMC)
United States Air Force/Directorate of Services Requirements Division (USAF/A1SR)
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