Cc_directv - Rio Resend All Authorizations

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Cnxn_train

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Quizzes Created: 9 | Total Attempts: 1,100

Questions: 10 | Attempts: 160 | Updated: Mar 19, 2023

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Cc_directv - Rio Resend All Authorizations - Quiz

This is an assessment to ensure comprehension and understanding of the "DirecTV - RIO Resend All Authorizations" Course.

Questions and Answers

1.

"Resend All Authorizations" is also referred to informally as "Sending a Hit" to a STB.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
"Resend All Authorizations" is informally referred to as "Sending a Hit" to a STB. This means that when this command is executed, it sends a signal or instruction to the STB (Set-Top Box) to resend all authorizations. This can be done to ensure that all necessary authorizations or permissions are properly received and applied by the STB. Therefore, the statement is true.

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2.

You can only send a "Hit" to a STB via RIO.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
The statement is false because you can send a "Hit" to a STB via RIO as well as other methods such as infrared or RF signals.

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3.

Complete the following script to read to customers prior to sending a "Hit" to a STB: I’m going to resend the programming information to your receiver. Hold on just a moment. To make sure the command goes through, ________ touch your remote or TV until I finish.
- A.
  
  Please
- B.
  
  You can
- C.
  
  Do not
Correct Answer
C. Do not

Explanation
The correct answer is "do not". In this context, the script is instructing customers not to touch their remote or TV until the command is finished being sent. This is to ensure that the command goes through successfully without any interruptions.

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4.

A Showroom or Comp(Complimentary) account always needs to have a "Hit" sent via the DirecTV DWS using the correct Properties PID number.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
A Showroom or Comp account is a type of account that is used to display DirecTV programming in a public setting, such as a showroom or hotel lobby. To ensure that the programming is authorized and properly tracked, a "Hit" needs to be sent via the DirecTV DWS (Digital Workflow System) using the correct Properties PID number. This allows DirecTV to monitor and control the distribution of their programming to these public locations. Therefore, the statement that a Showroom or Comp account always needs to have a "Hit" sent via the DirecTV DWS using the correct Properties PID number is true.

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5.

Customer accounts are to always have "Hits" sent using:
- A.
  
  DTV DWS
- B.
  
  Enlighten
- C.
  
  RIO
Correct Answer
C. RIO

Explanation
The correct answer is RIO. This suggests that customer accounts should always have "Hits" sent using the RIO system.

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6.

Always be sure to highlight the correct receiver in Yellow before sending a "Hit" to a STB.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The correct answer is true because highlighting the correct receiver in yellow before sending a "Hit" to a STB ensures that the message is sent to the intended recipient. This helps to avoid any confusion or mistakes in sending the message to the wrong receiver.

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7.

The Receiver Access Card must be in an ACTV (Active) status to complete the "Hit" action.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The explanation for the given correct answer is that in order to complete the "Hit" action, the Receiver Access Card must be in an ACTV (Active) status. This means that the card needs to be active and functioning properly in order for the "Hit" action to be successful.

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8.

RIO only allows one "Resend" action every ____ minutes.
- A.
  
  2
- B.
  
  3
- C.
  
  4
- D.
  
  5
Correct Answer
B. 3

Explanation
RIO only allows one "Resend" action every 3 minutes. This means that if a user wants to resend a message, they can only do so once every 3 minutes. This feature is likely in place to prevent spamming or excessive resending of messages, ensuring that the system is not overloaded with unnecessary actions.

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9.

The "Primary" STB mirrors programming and services to all Secondary STBs.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The statement suggests that the "Primary" Set-Top Box (STB) is responsible for duplicating or mirroring the programming and services to all the Secondary STBs. This means that whatever content or services are being accessed on the Primary STB will be replicated on all the Secondary STBs connected to it. Therefore, the correct answer is True.

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10.

What Access Card on what Receiver are we sending a "Hit" to below?
- A.
  
  002213985308 - R16
- B.
  
  002083176913 - HR24
- C.
  
  002083176871 - HR24
Correct Answer
C. 002083176871 - HR24

Cc_directv - Rio Resend All Authorizations

"Resend All Authorizations" is also referred to informally as "Sending a Hit" to a STB.

You can only send a "Hit" to a STB via RIO.

Complete the following script to read to customers prior to sending a "Hit" to a STB: I’m going to resend the programming information to your receiver. Hold on just a moment. To make sure the command goes through, ________ touch your remote or TV until I finish.

A Showroom or Comp(Complimentary) account always needs to have a "Hit" sent via the DirecTV DWS using the correct Properties PID number.

Customer accounts are to always have "Hits" sent using:

Always be sure to highlight the correct receiver in Yellow before sending a "Hit" to a STB.

The Receiver Access Card must be in an ACTV (Active) status to complete the "Hit" action.

RIO only allows one "Resend" action every ____ minutes.

The "Primary" STB mirrors programming and services to all Secondary STBs.

What Access Card on what Receiver are we sending a "Hit" to below?