DirecTV Sales Guide Quiz: Trivia!

12 Questions | Total Attempts: 226

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Company Quizzes & Trivia

Questions and Answers
  • 1. 
    What does MDU stand for in our business?
    • A. 

      Multiple Dynamic URLs

    • B. 

      Multi-Dwelling Unit

    • C. 

      Mobile Development Units

    • D. 

      Main Display Unit

  • 2. 
    New DTH customers signing a 12-month agreement are eligible for the DIRECTV National offer.
    • A. 

      True

    • B. 

      False

  • 3. 
    The best way to start a sales call is to ask the customer which DIRECTV package they are interested in.
    • A. 

      True

    • B. 

      False

  • 4. 
    Which movie channel is FREE for 3 months with the CHOICE package?
    • A. 

      HBO

    • B. 

      Cinemax

    • C. 

      Showtime

    • D. 

      Starz

  • 5. 
    What is the fastest way for a new DTH customer to redeem their programming rebate?
    • A. 

      Call DIRECTV immediately after hanging up with us

    • B. 

      Call Multiband after their service is installed and we will process the rebate

    • C. 

      Process the rebate online at DIRECTV.com after they are installed

    • D. 

      Send in the buckslip that is sent with the customer's first statement

  • 6. 
    The HD Extra Pack is 6 additional HD channels that cannot be found in any DIRECTV package. How much does this package cost to add?
    • A. 

      $4.99/mo

    • B. 

      $5.99/mo

    • C. 

      $6.00/mo

    • D. 

      There is no cost, the customer simply has to request it

  • 7. 
    If HD locals are offered in the customer's city, they cost an additional $2.99/mo.
    • A. 

      True

    • B. 

      False

  • 8. 
    How many channels in the HBO package are in HD?
    • A. 

      2

    • B. 

      3

    • C. 

      5

    • D. 

      7

  • 9. 
    What is the cost of DIRECTV ON DEMAND service?
    • A. 

      The service is free but some content may have a charge

    • B. 

      $5.99

    • C. 

      $9.99

    • D. 

      $99.99 for a 12 month subscription

  • 10. 
    High-Speed Internet is required for DIRECTV ON DEMAND service.
    • A. 

      True

    • B. 

      False

  • 11. 
    DIRECTV offers multiple file-sharing services. One of them is called MEDIA SHARE.
    • A. 

      MEDIA SHARE allows the customer to watch their DIRECTV recordings on their home computer

    • B. 

      MEDIA SHARE allows the customer to listen to music from their computer on their television

    • C. 

      MEDIA SHARE allows the customer to look at pictures from their computer on their television

    • D. 

      MEDIASHARE is free

  • 12. 
    NFL Sunday Ticket is a DIRECTV exclusive. No other satellite or cable companies offer a service like it.
    • A. 

      True

    • B. 

      False