DirecTV Sales Guide Quiz: Trivia!
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- 1.What does MDU stand for in our business?
- A.
Multiple Dynamic URLs
- B.
Multi-Dwelling Unit
- C.
Mobile Development Units
- D.
Main Display Unit
- 2.New DTH customers signing a 12-month agreement are eligible for the DIRECTV National offer.
- A.
True
- B.
False
- 3.The best way to start a sales call is to ask the customer which DIRECTV package they are interested in.
- A.
True
- B.
False
- 4.Which movie channel is FREE for 3 months with the CHOICE package?
- A.
HBO
- B.
Cinemax
- C.
Showtime
- D.
Starz
- 5.What is the fastest way for a new DTH customer to redeem their programming rebate?
- A.
Call DIRECTV immediately after hanging up with us
- B.
Call Multiband after their service is installed and we will process the rebate
- C.
Process the rebate online at DIRECTV.com after they are installed
- D.
Send in the buckslip that is sent with the customer's first statement
- 6.The HD Extra Pack is 6 additional HD channels that cannot be found in any DIRECTV package. How much does this package cost to add?
- A.
$4.99/mo
- B.
$5.99/mo
- C.
$6.00/mo
- D.
There is no cost, the customer simply has to request it
- 7.If HD locals are offered in the customer's city, they cost an additional $2.99/mo.
- A.
True
- B.
False
- 8.How many channels in the HBO package are in HD?
- A.
2
- B.
3
- C.
5
- D.
7
- 9.What is the cost of DIRECTV ON DEMAND service?
- A.
The service is free but some content may have a charge
- B.
$5.99
- C.
$9.99
- D.
$99.99 for a 12 month subscription
- 10.High-Speed Internet is required for DIRECTV ON DEMAND service.
- A.
True
- B.
False
- 11.DIRECTV offers multiple file-sharing services. One of them is called MEDIA SHARE.
- A.
MEDIA SHARE allows the customer to watch their DIRECTV recordings on their home computer
- B.
MEDIA SHARE allows the customer to listen to music from their computer on their television
- C.
MEDIA SHARE allows the customer to look at pictures from their computer on their television
- D.
MEDIASHARE is free
- 12.NFL Sunday Ticket is a DIRECTV exclusive. No other satellite or cable companies offer a service like it.
- A.
True
- B.
False
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