DirecTV Sales Guide Quiz: Trivia!

The statement is explaining that NFL Sunday Ticket is only available on DIRECTV and not offered by any other satellite or cable companies. This means that the statement is true as it states that no other company provides a service like NFL Sunday Ticket.

The DIRECTV ON DEMAND service is free to use, meaning there is no upfront cost to access the service. However, it is important to note that certain content within the service may require a charge. This suggests that while the overall service is free, there may be specific movies, shows, or other content that users would need to pay for if they choose to access it.

The best way to start a sales call is not by asking the customer which DIRECTV package they are interested in. Instead, it is more effective to start the call by building rapport with the customer, asking open-ended questions to understand their needs and preferences, and then offering suitable options based on their responses. This approach allows the salesperson to gather important information and tailor their pitch to the customer's specific requirements, increasing the chances of a successful sale.

The fastest way for a new DTH customer to redeem their programming rebate is by processing the rebate online at DIRECTV.com after they are installed. This option allows the customer to conveniently submit their rebate request online without the need to make any additional phone calls or send in physical documents.

New DTH customers who sign a 12-month agreement are eligible for the DIRECTV National offer. This means that if a customer agrees to a 12-month contract with their DTH service provider, they will be able to avail the DIRECTV National offer.

The statement is true because DIRECTV ON DEMAND is an internet-based service that allows users to stream and download movies, shows, and other content directly to their devices. To access this service, a high-speed internet connection is necessary to ensure smooth and uninterrupted streaming. Without a high-speed internet connection, users may experience buffering issues and poor video quality. Therefore, it is correct to say that high-speed internet is required for DIRECTV ON DEMAND service.

The statement is false because it states that if HD locals are offered in the customer's city, they cost an additional $2.99/mo. This implies that there is an extra cost for HD locals, but the correct answer is false, indicating that there is no additional cost for HD locals in the customer's city.

MDU stands for Multi-Dwelling Unit in our business. This term refers to a building or complex that contains multiple separate housing units, such as apartments or condominiums, within a single structure.

The HD Extra Pack is an additional package that offers 6 HD channels not available in any DIRECTV package. To add this package, the customer is required to pay $4.99 per month.

Showtime is the movie channel that is offered for free for 3 months with the CHOICE package.

The HBO package includes 2 channels in HD.

MEDIA SHARE allows you to view media from your computer on your DIRECTV receiver. DIRECTV2PC allows you to watch your recorded content on your PC