Shortcodes (Giffgaff) Technical Support

25 Questions | Total Attempts: 1917

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Technical Support Quizzes & Trivia

Before you start, please ensure that you've taken the Intro Quiz and Bronze quizzes. If you have not completed them then we won't be able to reward you for completing this one.   Anyway, relax and have fun; it'll only take about 10 minutes and if you don't succeed the first time, just give it another go. There is no limit to the number of times that you take this quiz, and as they say; practice makes perfect.   NOTE: Please ensure that you enter your details correctly. Your name will displayed on the certificate (as entered here) and your giffgaff member name will allow us to know who took the quiz. Good luck!


Questions and Answers
  • 1. 
    Carol turned her voicemail off, but now she wants to turn it back on. How does she do this?
    • A. 

      Dial 1626

    • B. 

      Dial 1626 and then press 1

    • C. 

      Dial 1616

    • D. 

      Regiggle the smurf array, perform a hard reset and add 2 kronks

  • 2. 
    What is the shortcode used to turn your voicemail off
  • 3. 
    Darol wants to know the IMEI of his phone. He has the phone in front of him. What's the quickest way for him to find out?
    • A. 

      Dial *#06#

    • B. 

      Ask an agent

    • C. 

      Go and dig out the old box for his phone

  • 4. 
    Darol wants to know what number he needs to dial to find out the IMEI of his phone. What is it?
  • 5. 
    You can find out the IMEI of your phone by dialing #06#
    • A. 

      True

    • B. 

      False

  • 6. 
    Warol has forgotten her giffgaff username, which of these options will help her find it out?
    • A. 

      Text "username" to 43430

    • B. 

      Go to giffgaff.com/support/lost-password

    • C. 

      Give up and create a new account

    • D. 

      Call O2's helpline

  • 7. 
    Recap question: Tarol is tethering. He's on a £10 goodybag. Is this kosher?
    • A. 

      Yep

    • B. 

      Nope

  • 8. 
    Recap question: It's ok to tether as long as a goodybag doesn't have _________ data. (9 letters)
  • 9. 
    What number do you have to dial to retrieve your voicemail?
  • 10. 
    You have to dial 433 to access your voicemail
    • A. 

      True

    • B. 

      False

  • 11. 
    Which number do you have to dial to get your voicemail?
    • A. 

      443

    • B. 

      433

    • C. 

      444

    • D. 

      4343

  • 12. 
    Yarol wants to have his phone ring for 25 seconds before it goes to voicemail. What should he dial to change it to this?
  • 13. 
    Yarol wants to change his voicemail ringer time to 5 seconds. What number does he dial to do this?
  • 14. 
    How do you change the number of seconds your phone rings before going to voicemail?
    • A. 

      You can't

    • B. 

      Dial **61*443 *10*amount of seconds# and ring it.

    • C. 

      Ask an agent

    • D. 

      Go to giff.ly/ringertime

  • 15. 
    Narol wants to change his SIM PIN1 code from 5555 to 9876. What does he need to dial to do it?
  • 16. 
    Narol wants to change his SIM PIN2 code from 4536 to 0102. What does he need to dial to do it?
  • 17. 
    What do you need to dial to change your SIM PIN1?
    • A. 

      **04*oldpin*newpin*newpin#

    • B. 

      **042*oldpin*newpin*newpin#

    • C. 

      **024*oldpin*newpin*newpin#

    • D. 

      **034*oldpin*newpin*newpin#

    • E. 

      **04*oldpin*oldpin*newpin#

  • 18. 
    Varol wants to set up a call divert so that calls are sent somewhere else if she doesn't answer the phone. How does she do this? She wants them diverted to 07777 999 999.
  • 19. 
    Recap question: Barol is popping over the pond to the USA for his holiday. How much will it cost him to make a call home per minute? Just put the number of pence as your answer. If it was £1.24 just put 124.
  • 20. 
    Recap question: Barol is thinking about heading to China on business, you know, as you do. How much will it cost him to call home per minute? Just put the number of pence as your answer. If it was £1.24 just put 124.
  • 21. 
    Recap question: Supreme Grand Chancellor of The Highest Order of Bequeathed Mugwumps, Marol the Fourth wants to ring his buddy in China. How much will it cost him per minute to call a landline? Just put the number of pence as your answer. If it was £1.24 just put 124.
  • 22. 
    Recap question: Deputy Supreme Grand Chancellor of The Highest Order of Bequeathed Mugwumps, Marol the Fifth needs to call Marol the Sixth, who is in Guinea-Bissau. How much will it cost him per minute to call a mobile? Just put the number of pence as your answer. If it was £1.24 just put 124.
  • 23. 
    Recap question: There has been a coup in the Grand Chancellery of The Highest Order of Bequeathed Mugwumps and Assistant Grand Supreme Beekeeper Marol the Twenty Ninth needs to urgently contact Acting High Apprentice Hedge Trimmer Marol the Forty Third. Marol the Forty Third is in Macedonia, how much will it cost to text him? Just put the number of pence as your answer. If it was £1.24 just put 124.
  • 24. 
    Recap question: Oarol is trying to send an MMS to her friend, but it's not working. Which of the following could be the reason why it's not sending? Tick all that apply.
    • A. 

      She doesn't have enough credit

    • B. 

      Her phone settings aren't correct

    • C. 

      There isn't enough reception near her

    • D. 

      Her goodybag has expired

    • E. 

      The dingy field is misaligned

  • 25. 
    Recap question: How much does it cost to send an MMS if you have just bought a goodybag with unlimited texts and data? Just put your answer as a number. If it's 79p just put 79.