Business Processes Knowledge Test

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| By Bkathman
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Quizzes Created: 2 | Total Attempts: 1,267
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Business Processes Knowledge Test - Quiz


Questions and Answers
  • 1. 

    A business process can be defined as a set of interrelated tasks linked to an activity that spans functional boundaries.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    A business process refers to a series of tasks or activities that are interconnected and cut across different functional areas within an organization. These tasks are often dependent on each other and contribute to achieving a specific goal or outcome. Therefore, it is accurate to say that a business process is a set of interrelated tasks linked to an activity that spans functional boundaries.

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  • 2. 

    Choose the definition that best describes "Milestone".

    • A.

      A problem in which the company has to overcome

    • B.

      A system of Business Management

    • C.

      The recognition of an important event during the project

    • D.

      A software program used to organize financial competencies in a company

    Correct Answer
    C. The recognition of an important event during the project
    Explanation
    A milestone is the recognition of an important event during a project. It signifies a significant achievement or a key point in the project timeline. It is a way to track progress and measure the success of the project.

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  • 3. 

    Choose the definition that best describes "Acceptance Planning".

    • A.

      Process of identifying or scheduling tests to measure completition of project deliverables

    • B.

      The "hand-off" of leadership positions at a midway point in the projects duration

    • C.

      A skill developed and implemented in a senior development team

    • D.

      Process of making decisions as a team to plan upcoming events for a company

    Correct Answer
    A. Process of identifying or scheduling tests to measure completition of project deliverables
    Explanation
    Acceptance Planning is the process of identifying or scheduling tests to measure the completion of project deliverables. This involves determining the criteria that must be met for the project to be considered successful and developing a plan for testing and evaluating those criteria. This helps ensure that the project meets the required standards and that the deliverables are acceptable to the stakeholders. It is an important part of project management as it helps in assessing the quality and readiness of the project for acceptance.

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  • 4. 

    What is the purpose of Quality Control?

    • A.

      To monitor the size of objects being delivered out of a company

    • B.

      To control all documents, and deliverables within the company using an approval process to send to outside companies or organizations

    • C.

      To prompt the Project Manager when a problem arises when goods are being produced

    • D.

      None of the above

    Correct Answer
    B. To control all documents, and deliverables within the company using an approval process to send to outside companies or organizations
    Explanation
    The purpose of Quality Control is to control all documents and deliverables within the company using an approval process to send to outside companies or organizations. This involves ensuring that all documents and deliverables meet the required quality standards before they are sent out. Quality Control helps to maintain consistency, accuracy, and reliability in the company's outputs, ensuring that they meet the expectations of external parties.

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  • 5. 

    A structured independent of the project to review overall performance of the project defines which term?

    • A.

      Quality Planning

    • B.

      Risk Mitigation

    • C.

      Scope

    • D.

      Quality Assurance

    Correct Answer
    D. Quality Assurance
    Explanation
    Quality Assurance is the correct answer because it involves a structured independent review of the overall performance of a project. This process ensures that the project is being executed according to the defined quality standards and processes. It focuses on identifying and addressing any deviations or issues that may impact the quality of the project deliverables. Quality Assurance helps to prevent defects, improve efficiency, and ensure that the project meets the required quality criteria.

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  • 6. 

    In all business you have data that is very important. And you need to have somewhere to save this data in case something happens to your company like a fire or tornado. Do you think it is smart to have your company's data saved on a offsite server?

    • A.

      Yes

    • B.

      No

    • C.

      Idk

    Correct Answer
    A. Yes
    Explanation
    Having a company's data saved on an offsite server is a smart decision because it provides protection against potential disasters such as fires or tornadoes. Storing data offsite ensures that even if the physical location of the company is compromised, the data remains safe and accessible. It also allows for easier data recovery and restoration in case of any unforeseen events.

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  • 7. 

    When your company losses all of its data, what is the correct term for trying to get that data back to your company in a timely manner.

    • A.

      Operation Death Star

    • B.

      Disaster Recovery Plan

    • C.

      Gnome 7

    • D.

      The help from the three little pigs

    Correct Answer
    B. Disaster Recovery Plan
    Explanation
    A disaster recovery plan refers to the process of restoring and recovering data and systems in the event of a catastrophic event or loss. It involves implementing strategies, procedures, and technologies to minimize downtime and ensure the timely recovery of critical data and operations. This plan is essential for businesses to resume normal operations and minimize the impact of data loss. "Operation Death Star," "Gnome 7," and "The help from the three little pigs" are unrelated and do not represent the correct term for this scenario.

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  • 8. 

    Should your company have a disaster recovery plan so you can have your company up and running in no time with little profit lose in cause of a disaster.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Having a disaster recovery plan is essential for any company as it ensures that the business can quickly recover and resume operations in the event of a disaster. This plan helps minimize downtime and financial losses by outlining the necessary steps and procedures to be followed during and after a disaster. By having a well-defined strategy in place, the company can mitigate the impact of a disaster, protect its assets, and ensure the continuity of its operations. Therefore, the statement "Should your company have a disaster recovery plan so you can have your company up and running in no time with little profit lose in cause of a disaster" is true.

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  • 9. 

    In the IT field there are always problems, is it a smart idea to have an onsite IT engineer for your company?

    • A.

      Just depends on how many computers you have

    • B.

      Yes

    • C.

      It's not important if you can't afford one

    Correct Answer
    B. Yes
    Explanation
    Having an onsite IT engineer for a company can be a smart idea regardless of the number of computers the company has. An onsite IT engineer can provide immediate assistance and support for any technical issues that may arise, ensuring minimal downtime and increased productivity. They can also proactively monitor and maintain the company's IT infrastructure, preventing potential problems before they occur. While affordability may be a factor, the importance of having an onsite IT engineer should not be undermined, as their expertise and availability can greatly benefit the company's IT operations.

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  • 10. 

    It is not important for a product in development to be tested and improved upon before released for sale?

    • A.

      Yes

    • B.

      No

    • C.

      It's not my problem

    • D.

      The consumer is an idiot for buying such a product

    Correct Answer(s)
    B. No
    C. It's not my problem
    D. The consumer is an idiot for buying such a product
    Explanation
    The given answer is incorrect. It states that it is not important for a product in development to be tested and improved upon before released for sale. This statement is incorrect because it is crucial for a product to undergo testing and improvements before it is released for sale. Testing helps identify any issues or flaws in the product, ensuring that it functions properly and meets the needs of the consumers. Releasing an untested or poorly developed product can lead to customer dissatisfaction and harm the reputation of the company. Therefore, it is important to test and improve a product before it is released for sale.

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  • 11. 

    Problem management is an area of IT Service Management aimed at resolving incidents and problems caused by end-user errors or IT infrastructure issues and preventing recurrence of such incidents.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Problem management is indeed an area of IT Service Management that focuses on resolving incidents and problems caused by end-user errors or IT infrastructure issues. Its main goal is to find the root cause of these incidents and problems and implement measures to prevent their recurrence in the future. Therefore, the statement "True" accurately reflects the nature and purpose of problem management.

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  • 12. 

    It is not important to identify required resources and budget.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The statement is false because it is indeed important to identify the required resources and budget for any project or task. Identifying the necessary resources helps in planning and allocating them effectively, ensuring that the project is completed successfully. Similarly, determining the budget allows for proper financial planning and resource allocation, preventing overspending or inadequate funding. Therefore, identifying required resources and budget is crucial for the success of any endeavor.

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  • 13. 

    Risk management is the identification, assessment, and prioritization of risks.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement is true because risk management involves the process of identifying potential risks, evaluating their likelihood and impact, and determining which risks should be addressed first based on their level of importance. This helps organizations prioritize their resources and efforts towards managing the most significant risks to their objectives.

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  • 14. 

    Total cost of ownership (TCO) is the total cost of everything.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The given statement is false. Total cost of ownership (TCO) does not refer to the total cost of everything. TCO is a financial estimate that includes not only the initial purchase cost of a product or service but also the costs associated with its use, maintenance, and disposal over its entire lifespan. It takes into account factors such as operation, maintenance, training, support, and potential downtime costs. Therefore, TCO is a more comprehensive measure of cost than simply considering the initial purchase price.

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  • 15. 

    If an employee shows up to work late everyday, do you:

    • A.

      Suspend them for 30 days

    • B.

      Fire them

    • C.

      Call on the flying monkeys to beat them up

    • D.

      Get Barney's gangsters to do a drive by shooting

    Correct Answer
    B. Fire them
    Explanation
    The correct answer is to fire the employee. Consistently showing up late to work is a violation of company policies and shows a lack of commitment and professionalism. Terminating their employment is a reasonable consequence for their repeated tardiness and sends a message to other employees about the importance of punctuality and accountability.

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  • 16. 

    It is important to ask users what needs to be included in the software.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Asking users what needs to be included in the software is important because it helps in understanding their requirements and expectations. By gathering user feedback and input, developers can ensure that the software meets the needs of its intended users. This process of user involvement increases the chances of creating a successful and user-friendly software product. Therefore, the statement "It is important to ask users what needs to be included in the software" is true.

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  • 17. 

    It is not important for employees to learn the software used in their company.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Employees need to learn the software used in their company because it is essential for them to perform their job duties efficiently and effectively. Learning the software allows employees to navigate through different tools and features, collaborate with colleagues, and complete tasks in a timely manner. It also helps employees stay updated with the latest technology and adapt to any changes or updates in the software. Therefore, it is important for employees to invest time and effort in learning the software used in their company.

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  • 18. 

    All technology in the business needs to be kept up to date

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    It is important to keep all technology in the business up to date because outdated technology can lead to inefficiencies, security vulnerabilities, and compatibility issues. Regularly updating technology ensures that the business remains competitive, improves productivity, and reduces the risk of cyber threats. Keeping technology up to date also allows businesses to take advantage of new features, functionalities, and advancements in the industry, ultimately leading to better business outcomes.

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  • 19. 

    When you have your own business, you need to have which of the following

    • A.

      Antivirus

    • B.

      Anti-spyware

    • C.

      Firewall

    • D.

      Cookies and milk

    • E.

      Pencils or pens

    • F.

      Tuba

    • G.

      Super bowl tickets

    • H.

      Expired cupons

    • I.

      Anti malware

    • J.

      Picture of you and your mom at prom

    • K.

      Pictures of pretty ladies

    Correct Answer(s)
    A. Antivirus
    B. Anti-spyware
    C. Firewall
    E. Pencils or pens
    I. Anti malware
    K. Pictures of pretty ladies
  • 20. 

    Software needs to be tested many times before being released.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Software needs to be tested multiple times before being released to ensure that it is functioning correctly and free of any bugs or errors. Testing helps identify any issues or flaws in the software, allowing developers to make necessary improvements and deliver a reliable product to the users. By conducting thorough testing, the chances of encountering problems after the release are minimized, leading to a better user experience and higher customer satisfaction.

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  • 21. 

    It is important to follow a business plan.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Following a business plan is important because it provides a roadmap for success. A well-developed plan outlines the goals, strategies, and tactics necessary to achieve desired outcomes. It helps in organizing and prioritizing tasks, allocating resources effectively, and making informed decisions. A business plan also allows for tracking progress, evaluating performance, and making necessary adjustments. By following a plan, businesses can increase their chances of achieving their objectives, staying focused, and adapting to changing market conditions.

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  • 22. 

    You should not plan for the future or have a plan incase something fails.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Having a plan for the future or having a backup plan in case something fails is important for preparedness and success. Planning allows individuals to set goals, anticipate challenges, and make informed decisions. It provides a sense of direction and helps in managing uncertainties. Without a plan or contingency plan, one may be unprepared for unexpected events and may struggle to achieve desired outcomes. Therefore, the statement "You should not plan for the future or have a plan in case something fails" is incorrect.

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  • 23. 

    Employees need to be

    • A.

      Bald

    • B.

      Short

    • C.

      Bad employees like chris sigmon

    • D.

      Well trained

    • E.

      Able to hold breath for 25mins with out dying

    • F.

      Be a level 30 mage in DnD

    • G.

      Able to kick a baby 35 yards

    Correct Answer
    D. Well trained
    Explanation
    The given answer "well trained" is the most appropriate choice because it aligns with the context of the question. The question seems to be referring to the qualities or characteristics that employees should possess. Out of all the options listed, being well trained is the most relevant and essential attribute for employees to have in order to perform their job effectively and efficiently.

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  • 24. 

    The steps to project planning in order are

    • A.

      Project goals, project deliverables, project schedule, supporting plans

    • B.

      Add milk, beat the eggs, combind, put in oven, and wait..............bake faster cookies

    • C.

      Project deliverables, project schedule, project goals, supporting plans

    Correct Answer
    A. Project goals, project deliverables, project schedule, supporting plans
    Explanation
    The correct answer is "Project goals, project deliverables, project schedule, supporting plans". This order makes logical sense in the context of project planning. First, project goals need to be established to provide a clear direction for the project. Then, project deliverables are identified, which are the specific outcomes or products that will be produced. Next, a project schedule is created to outline the timeline and sequence of activities. Finally, supporting plans are developed to address various aspects of the project such as communication, risk management, and resource allocation. This order ensures that the project is well-defined, organized, and supported throughout its execution.

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Quiz Review Timeline +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Sep 04, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Apr 29, 2011
    Quiz Created by
    Bkathman
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