A Business Letter Assessment 101 Quiz #2
This test is over memorandums and personal business letters.
Questions and Answers
- 1.
After keying the complimentary close in a letter, tap enter how many times before keying the writer's name?
- A.
Three or four times
- B.
Four times
- C.
Three times
- D.
Twice
Correct Answer
B. Four timesExplanation
After keying the complimentary close in a letter, tapping enter four times before keying the writer's name creates enough space for the writer to sign the letter. This ensures that the writer's name is not too close to the complimentary close and allows for a visually balanced and professional appearance.Rate this question:
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- 2.
In a letter, Sincerely is a:
- A.
Salutation
- B.
Enclosure notation
- C.
Copy notation
- D.
Complimentary close
Correct Answer
D. Complimentary closeExplanation
In a letter, "Sincerely" is a complimentary close. It is a polite way to end a letter and convey sincerity and respect towards the recipient. It is commonly used in formal and professional correspondence. Other examples of complimentary closes include "Best regards," "Yours faithfully," or "Warm regards."Rate this question:
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- 3.
If a memo or letter contains additional parts, which of the following is the correct order for the parts?
- A.
Reference initials, enclosure notation, copy notation
- B.
Reference initials, attachment notation, copy notation
- C.
Reference initials, copy notation, attachment notation
- D.
Complimentary close, copy notation, attachment notation
Correct Answer
A. Reference initials, enclosure notation, copy notationExplanation
The correct order for the parts in a memo or letter is reference initials, enclosure notation, copy notation. Reference initials are typically included at the bottom of the letter to indicate who typed the letter or who reviewed it. Enclosure notation is used to indicate that additional documents are included with the letter. Copy notation is used to indicate who else is receiving a copy of the letter.Rate this question:
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- 4.
After keying the date in a letter, tap enter how many times before keying the letter mailing address?
- A.
Four times
- B.
Twice
- C.
Three or four times
- D.
Once
Correct Answer
A. Four timesExplanation
After keying the date in a letter, tapping enter four times before keying the letter mailing address creates enough space between the date and the address. This ensures that the address is properly aligned and doesn't appear too close to the date.Rate this question:
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- 5.
Paragraphs in a memo or letter should be:
- A.
Double-spaced with two blank lines between the paragraphs
- B.
Single-spaced with a double space between paragraphs
- C.
Single-spaced with two blank lines between paragraphs
- D.
Double-spaced with one blank line between paragraphs
Correct Answer
B. Single-spaced with a double space between paragraphsExplanation
Paragraphs in a memo or letter should be single-spaced with a double space between paragraphs. This formatting style allows for clear separation between paragraphs, making it easier for the reader to distinguish between different ideas or sections. The double space between paragraphs also provides visual breathing room, preventing the text from appearing cluttered or overwhelming.Rate this question:
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- 6.
In a personal business letter, the letter address belongs to:
- A.
None of the above
- B.
The person that typed the letter
- C.
The person who wrote the letter
- D.
The person receiving the letter
Correct Answer
C. The person who wrote the letterExplanation
The letter address in a personal business letter belongs to the person who wrote the letter. This is because the letter address is the contact information of the sender, allowing the recipient to respond or contact the sender if needed. The person who typed the letter may have physically written it, but the letter address is associated with the person who composed the content of the letter.Rate this question:
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- 7.
The proper order for the memo headings is:
- A.
TO, FROM, DATE, SUBJECT
- B.
TO, FROM, SUBJECT, DATE
- C.
DATE, TO, FROM, SUBJECT
- D.
FROM, TO, DATE, SUBJECT
Correct Answer
A. TO, FROM, DATE, SUBJECTExplanation
The proper order for the memo headings is "TO, FROM, DATE, SUBJECT." In a memo, it is important to address the recipient first, followed by the sender. The date is then mentioned to provide a reference for the memo, and finally, the subject is stated to give a brief overview of the memo's content.Rate this question:
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- 8.
The paragraphs in a memo or letter are also known as the:
- A.
Return address
- B.
Conclusion
- C.
Salutation
- D.
Body
Correct Answer
D. BodyExplanation
The correct answer is "body" because in a memo or letter, the body refers to the main content or message of the document. It is where the writer provides the necessary information, details, or arguments. The body paragraphs are typically organized into different sections, each addressing a specific point or topic. The body is the most substantial part of the memo or letter, containing the bulk of the information being communicated.Rate this question:
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- 9.
An appropriate salutation for a personal business letter is:
- A.
Respectfully Yours
- B.
Sincerely
- C.
Dear Ms. Jones
- D.
A and b
Correct Answer
C. Dear Ms. JonesExplanation
The appropriate salutation for a personal business letter is "Dear Ms. Jones" because it shows professionalism and respect by addressing the recipient by their appropriate title and last name. "Respectfully Yours" and "Sincerely" are commonly used in formal business letters, but they may not be suitable for personal correspondence. Therefore, option "a and b" is incorrect as it includes both "Respectfully Yours" and "Sincerely" which are not appropriate for a personal business letter.Rate this question:
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- 10.
The standard top margin for a memo and a personal business letter is:
- A.
1.5 inches
- B.
2 inches
- C.
1 inch
- D.
0.5 inch
Correct Answer
B. 2 inchesExplanation
The standard top margin for a memo and a personal business letter is 2 inches. This is because a larger top margin allows for more space at the top of the page, which can be useful for including letterhead information or other important details. A larger margin also helps to create a more professional and visually appealing document.Rate this question:
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- 11.
Use a copy notation when you want the recipient to know that another person received a copy of the letter or memo.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The statement is true because using a copy notation in a letter or memo is a way to inform the recipient that another person has also received a copy of the same document. This is commonly done by including "cc" or "copy to" followed by the name or initials of the person who is receiving the copy. It helps ensure transparency and keeps all relevant parties informed about the communication.Rate this question:
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- 12.
A memo has a salutation and a complimentary close.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
A memo does not typically have a salutation and a complimentary close. Memos are usually written in a more formal and concise style, and they typically begin with a heading that includes the recipient's name, the sender's name, the date, and the subject. The body of the memo then follows without any salutation or complimentary close. Therefore, the given statement is false.Rate this question:
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- 13.
If a letter is written and typed by the same person, the typist's reference initials do not need to be typed on the letter.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
When a letter is both written and typed by the same person, there is no need to include the typist's reference initials on the letter. This is because the typist's reference initials are typically used to indicate who typed the letter, which is unnecessary in this case as the person who wrote the letter is also the one who typed it. Therefore, the statement is true.Rate this question:
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- 14.
A memo is generally used to communicate with someone within the same company or organization.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
A memo is a short written message used to communicate information within a company or organization. It is typically used to convey important announcements, updates, or requests to colleagues or employees. Memos are an efficient and formal way of sharing information internally, ensuring that everyone is informed and on the same page. Therefore, the statement that a memo is generally used to communicate within the same company or organization is true.Rate this question:
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- 15.
Paragraphs are not indented in a letter in block format.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Paragraphs are not indented in a letter in block format because the purpose of block format is to create a clean and organized appearance. In block format, the entire letter is aligned to the left margin, including paragraphs. This creates a consistent and professional look, making it easier for the reader to follow the content of the letter. Indenting paragraphs in block format would disrupt the alignment and make the letter appear less structured. Therefore, in block format, paragraphs are not indented.Rate this question:
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Current Version
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Mar 22, 2023Quiz Edited by
ProProfs Editorial Team -
Sep 29, 2009Quiz Created by
Mwomack
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