A Business Letter Assessment 101 Quiz #2

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| By Mwomack
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Mwomack
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Quizzes Created: 2 | Total Attempts: 1,332
Questions: 15 | Attempts: 289

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Business Letter Quizzes & Trivia

This test is over memorandums and personal business letters.


Questions and Answers
  • 1. 

    After keying the complimentary close in a letter, tap enter how many times before keying the writer's name?

    • A.

      Three or four times

    • B.

      Four times

    • C.

      Three times

    • D.

      Twice

    Correct Answer
    B. Four times
    Explanation
    After keying the complimentary close in a letter, tapping enter four times before keying the writer's name creates enough space for the writer to sign the letter. This ensures that the writer's name is not too close to the complimentary close and allows for a visually balanced and professional appearance.

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  • 2. 

    In a letter, Sincerely is a:

    • A.

      Salutation

    • B.

      Enclosure notation

    • C.

      Copy notation

    • D.

      Complimentary close

    Correct Answer
    D. Complimentary close
    Explanation
    In a letter, "Sincerely" is a complimentary close. It is a polite way to end a letter and convey sincerity and respect towards the recipient. It is commonly used in formal and professional correspondence. Other examples of complimentary closes include "Best regards," "Yours faithfully," or "Warm regards."

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  • 3. 

    If a memo or letter contains additional parts, which of the following is the correct order for the parts?

    • A.

      Reference initials, enclosure notation, copy notation

    • B.

      Reference initials, attachment notation, copy notation

    • C.

      Reference initials, copy notation, attachment notation

    • D.

      Complimentary close, copy notation, attachment notation

    Correct Answer
    A. Reference initials, enclosure notation, copy notation
    Explanation
    The correct order for the parts in a memo or letter is reference initials, enclosure notation, copy notation. Reference initials are typically included at the bottom of the letter to indicate who typed the letter or who reviewed it. Enclosure notation is used to indicate that additional documents are included with the letter. Copy notation is used to indicate who else is receiving a copy of the letter.

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  • 4. 

    After keying the date in a letter, tap enter how many times before keying the letter mailing address?

    • A.

      Four times

    • B.

      Twice

    • C.

      Three or four times

    • D.

      Once

    Correct Answer
    A. Four times
    Explanation
    After keying the date in a letter, tapping enter four times before keying the letter mailing address creates enough space between the date and the address. This ensures that the address is properly aligned and doesn't appear too close to the date.

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  • 5. 

    Paragraphs in a memo or letter should be:

    • A.

      Double-spaced with two blank lines between the paragraphs

    • B.

      Single-spaced with a double space between paragraphs

    • C.

      Single-spaced with two blank lines between paragraphs

    • D.

      Double-spaced with one blank line between paragraphs

    Correct Answer
    B. Single-spaced with a double space between paragraphs
    Explanation
    Paragraphs in a memo or letter should be single-spaced with a double space between paragraphs. This formatting style allows for clear separation between paragraphs, making it easier for the reader to distinguish between different ideas or sections. The double space between paragraphs also provides visual breathing room, preventing the text from appearing cluttered or overwhelming.

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  • 6. 

    In a personal business letter, the letter address belongs to:

    • A.

      None of the above

    • B.

      The person that typed the letter

    • C.

      The person who wrote the letter

    • D.

      The person receiving the letter

    Correct Answer
    C. The person who wrote the letter
    Explanation
    The letter address in a personal business letter belongs to the person who wrote the letter. This is because the letter address is the contact information of the sender, allowing the recipient to respond or contact the sender if needed. The person who typed the letter may have physically written it, but the letter address is associated with the person who composed the content of the letter.

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  • 7. 

    The proper order for the memo headings is:

    • A.

      TO, FROM, DATE, SUBJECT

    • B.

      TO, FROM, SUBJECT, DATE

    • C.

      DATE, TO, FROM, SUBJECT

    • D.

      FROM, TO, DATE, SUBJECT

    Correct Answer
    A. TO, FROM, DATE, SUBJECT
    Explanation
    The proper order for the memo headings is "TO, FROM, DATE, SUBJECT." In a memo, it is important to address the recipient first, followed by the sender. The date is then mentioned to provide a reference for the memo, and finally, the subject is stated to give a brief overview of the memo's content.

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  • 8. 

    The paragraphs in a memo or letter are also known as the:

    • A.

      Return address

    • B.

      Conclusion

    • C.

      Salutation

    • D.

      Body

    Correct Answer
    D. Body
    Explanation
    The correct answer is "body" because in a memo or letter, the body refers to the main content or message of the document. It is where the writer provides the necessary information, details, or arguments. The body paragraphs are typically organized into different sections, each addressing a specific point or topic. The body is the most substantial part of the memo or letter, containing the bulk of the information being communicated.

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  • 9. 

    An appropriate salutation for a personal business letter is:

    • A.

      Respectfully Yours

    • B.

      Sincerely

    • C.

      Dear Ms. Jones

    • D.

      A and b

    Correct Answer
    C. Dear Ms. Jones
    Explanation
    The appropriate salutation for a personal business letter is "Dear Ms. Jones" because it shows professionalism and respect by addressing the recipient by their appropriate title and last name. "Respectfully Yours" and "Sincerely" are commonly used in formal business letters, but they may not be suitable for personal correspondence. Therefore, option "a and b" is incorrect as it includes both "Respectfully Yours" and "Sincerely" which are not appropriate for a personal business letter.

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  • 10. 

    The standard top margin for a memo and a personal business letter is:

    • A.

      1.5 inches

    • B.

      2 inches

    • C.

      1 inch

    • D.

      0.5 inch

    Correct Answer
    B. 2 inches
    Explanation
    The standard top margin for a memo and a personal business letter is 2 inches. This is because a larger top margin allows for more space at the top of the page, which can be useful for including letterhead information or other important details. A larger margin also helps to create a more professional and visually appealing document.

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  • 11. 

    Use a copy notation when you want the recipient to know that another person received a copy of the letter or memo.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement is true because using a copy notation in a letter or memo is a way to inform the recipient that another person has also received a copy of the same document. This is commonly done by including "cc" or "copy to" followed by the name or initials of the person who is receiving the copy. It helps ensure transparency and keeps all relevant parties informed about the communication.

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  • 12. 

    A memo has a salutation and a complimentary close.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    A memo does not typically have a salutation and a complimentary close. Memos are usually written in a more formal and concise style, and they typically begin with a heading that includes the recipient's name, the sender's name, the date, and the subject. The body of the memo then follows without any salutation or complimentary close. Therefore, the given statement is false.

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  • 13. 

    If a letter is written and typed by the same person, the typist's reference initials do not need to be typed on the letter.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    When a letter is both written and typed by the same person, there is no need to include the typist's reference initials on the letter. This is because the typist's reference initials are typically used to indicate who typed the letter, which is unnecessary in this case as the person who wrote the letter is also the one who typed it. Therefore, the statement is true.

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  • 14. 

    A memo is generally used to communicate with someone within the same company or organization.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    A memo is a short written message used to communicate information within a company or organization. It is typically used to convey important announcements, updates, or requests to colleagues or employees. Memos are an efficient and formal way of sharing information internally, ensuring that everyone is informed and on the same page. Therefore, the statement that a memo is generally used to communicate within the same company or organization is true.

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  • 15. 

    Paragraphs are not indented in a letter in block format.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Paragraphs are not indented in a letter in block format because the purpose of block format is to create a clean and organized appearance. In block format, the entire letter is aligned to the left margin, including paragraphs. This creates a consistent and professional look, making it easier for the reader to follow the content of the letter. Indenting paragraphs in block format would disrupt the alignment and make the letter appear less structured. Therefore, in block format, paragraphs are not indented.

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  • Current Version
  • Mar 22, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Sep 29, 2009
    Quiz Created by
    Mwomack
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