Quiz: Personal Business Letter And Memo Test

25 Questions | By Dunbarhw | Updated: Mar 20, 2022 | Attempts: 291

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1.

When punctuation marks are omitted in opening and closing lines of a letter, the punctuation STYLE is called:
- A.
  
  Formal
- B.
  
  Open
- C.
  
  Mixed
- D.
  
  Closed
2.

What is a personal business letter?
- A.
  
  A letter from an individual to a business dealing with business of a formal nature
- B.
  
  A formal letter from a business to you that is typed on business letterhead
- C.
  
  A letter written from you to a friend about a business deal that is written on lined paper
- D.
  
  A letter to deal with business of a formal nature from you and written on lined paper
3.

Which key should be used to align the entries that follow the memo heading?
- A.
  
  Space bar
- B.
  
  Tab
- C.
  
  Cursor keys
- D.
  
  Backspace
4.

All parts of a memo should be aligned with the _________ margin.
- A.
  
  Right
- B.
  
  Left
- C.
  
  Top
- D.
  
  Bottom
5.

Which punctuation mark follows the word in the memo heading?
- A.
  
  Colon (:)
- B.
  
  Semicolon (;)
- C.
  
  Comma (,)
- D.
  
  Hyphen (-)
6.

How many spaces are used between letters in the typist initials?
- A.
  
  None
- B.
  
  One
- C.
  
  Two
7.

In a personal business letter, the letter address belongs to
- A.
  
  None of the above
- B.
  
  The person that typed the letter
- C.
  
  The person who wrote the letter
- D.
  
  The person receiving the letter
8.

The proper order for the memo headings is
- A.
  
  TO, FROM, DATE, SUBJECT
- B.
  
  TO, FROM, SUBJECT, DATE
- C.
  
  DATE, TO, FROM, SUBJECT
- D.
  
  FROM, TO, DATE, SUBJECT
9.

The paragraphs in a memo or letter are also known as the
- A.
  
  Return address
- B.
  
  Conclusion
- C.
  
  Salutation
- D.
  
  Body
10.

An appropriate salutation for a personal business letter is
- A.
  
  Respectfully Yours
- B.
  
  Sincerely
- C.
  
  Dear Ms. Jones
- D.
  
  A and b
11.

What type of notation should be used if a map were included in the envelope with the letter?
- A.
  
  Copy
- B.
  
  Enclosure
- C.
  
  Typist Initials
- D.
  
  Attachment
12.

What type of correspondence would be BEST to complain about a restaurant?
- A.
  
  Unbound report
- B.
  
  Personal business letter
- C.
  
  Memorandum
- D.
  
  Table
13.

What is the top margin of a memo?
- A.
  
  1"
- B.
  
  1.25"
- C.
  
  1.5
- D.
  
  2"
14.

What are the side margins for a memo?
- A.
  
  1" or default
- B.
  
  1.35" or default
- C.
  
  1.5" or default
- D.
  
  2" or default
15.

Which of the following is the correct format for reference initials?
- A.
  
  I.L.C.
- B.
  
  ILC
- C.
  
  I.l.c.
- D.
  
  Ilc
16.

The ____________line is who the memo is addressed to.
- A.
  
  TO:
- B.
  
  FROM:
- C.
  
  DATE:
- D.
  
  SUBJECT:
17.

If someone other than the orginator of the memo keys it, his/her initials are keyed in lowercase letters at the left margin. This is known as:
- A.
  
  Who the memo is from
- B.
  
  Reference initials
- C.
  
  Memo body
- D.
  
  Enclosure
18.

True or False: A memo is the similar to an E-mail.
- A.
  
  True
- B.
  
  False
19.

If a document accompanies the memo but is not attached to it, key the word ____________
20.

When keying a personal business letter, how many times do you space after the date?
- A.
  
  2 times
- B.
  
  4 times
- C.
  
  1 time
- D.
  
  3 times
21.

The enclosure notation represents
- A.
  
  The writer would like closer to a situation.
- B.
  
  That there is something else besides the letter included in the envelope.
- C.
  
  The typist name.
- D.
  
  A document physically attached to the letter.
22.

What is the standard top margin for business letters and memos?
- A.
  
  1 in.
- B.
  
  1.5 in.
- C.
  
  2 in.
- D.
  
  2.5 in.
23.

The _________________line may be written in all caps (uppercase letters) and is what the memo is about.
- A.
  
  TO
- B.
  
  FROM
- C.
  
  SUBJECT
- D.
  
  DATE
24.

If a memo has both an attachment notation and reference initials, which should appear LAST on the document?
- A.
  
  Reference initials
- B.
  
  Enclosure notation
- C.
  
  Attachment notation
- D.
  
  Neither, they should be side by side
25.

How many times should you enter between paragraphs?
- A.
  
  4
- B.
  
  1
- C.
  
  2
- D.
  
  3