Quiz: Personal Business Letter And Memo Test
- 1.When punctuation marks are omitted in opening and closing lines of a letter, the punctuation STYLE is called:
- A.
Formal
- B.
Open
- C.
Mixed
- D.
Closed
- 2.What is a personal business letter?
- A.
A letter from an individual to a business dealing with business of a formal nature
- B.
A formal letter from a business to you that is typed on business letterhead
- C.
A letter written from you to a friend about a business deal that is written on lined paper
- D.
A letter to deal with business of a formal nature from you and written on lined paper
- 3.Which key should be used to align the entries that follow the memo heading?
- A.
Space bar
- B.
Tab
- C.
Cursor keys
- D.
Backspace
- 4.All parts of a memo should be aligned with the _________ margin.
- A.
Right
- B.
Left
- C.
Top
- D.
Bottom
- 5.Which punctuation mark follows the word in the memo heading?
- A.
Colon (:)
- B.
Semicolon (;)
- C.
Comma (,)
- D.
Hyphen (-)
- 6.How many spaces are used between letters in the typist initials?
- A.
None
- B.
One
- C.
Two
- 7.In a personal business letter, the letter address belongs to
- A.
None of the above
- B.
The person that typed the letter
- C.
The person who wrote the letter
- D.
The person receiving the letter
- 8.The proper order for the memo headings is
- A.
TO, FROM, DATE, SUBJECT
- B.
TO, FROM, SUBJECT, DATE
- C.
DATE, TO, FROM, SUBJECT
- D.
FROM, TO, DATE, SUBJECT
- 9.The paragraphs in a memo or letter are also known as the
- A.
Return address
- B.
Conclusion
- C.
Salutation
- D.
Body
- 10.An appropriate salutation for a personal business letter is
- A.
Respectfully Yours
- B.
Sincerely
- C.
Dear Ms. Jones
- D.
A and b
- 11.What type of notation should be used if a map were included in the envelope with the letter?
- A.
Copy
- B.
Enclosure
- C.
Typist Initials
- D.
Attachment
- 12.What type of correspondence would be BEST to complain about a restaurant?
- A.
Unbound report
- B.
Personal business letter
- C.
Memorandum
- D.
Table
- 13.What is the top margin of a memo?
- A.
1"
- B.
1.25"
- C.
1.5
- D.
2"
- 14.What are the side margins for a memo?
- A.
1" or default
- B.
1.35" or default
- C.
1.5" or default
- D.
2" or default
- 15.Which of the following is the correct format for reference initials?
- A.
I.L.C.
- B.
ILC
- C.
I.l.c.
- D.
Ilc
- 16.The ____________line is who the memo is addressed to.
- A.
TO:
- B.
FROM:
- C.
DATE:
- D.
SUBJECT:
- 17.If someone other than the orginator of the memo keys it, his/her initials are keyed in lowercase letters at the left margin. This is known as:
- A.
Who the memo is from
- B.
Reference initials
- C.
Memo body
- D.
Enclosure
- 18.True or False: A memo is the similar to an E-mail.
- A.
True
- B.
False
- 19.If a document accompanies the memo but is not attached to it, key the word ____________
- 20.When keying a personal business letter, how many times do you space after the date?
- A.
2 times
- B.
4 times
- C.
1 time
- D.
3 times
- 21.The enclosure notation represents
- A.
The writer would like closer to a situation.
- B.
That there is something else besides the letter included in the envelope.
- C.
The typist name.
- D.
A document physically attached to the letter.
- 22.What is the standard top margin for business letters and memos?
- A.
1 in.
- B.
1.5 in.
- C.
2 in.
- D.
2.5 in.
- 23.The _________________line may be written in all caps (uppercase letters) and is what the memo is about.
- A.
TO
- B.
FROM
- C.
SUBJECT
- D.
DATE
- 24.If a memo has both an attachment notation and reference initials, which should appear LAST on the document?
- A.
Reference initials
- B.
Enclosure notation
- C.
Attachment notation
- D.
Neither, they should be side by side
- 25.How many times should you enter between paragraphs?
- A.
4
- B.
1
- C.
2
- D.
3
Questions: 21 | Attempts: 7961 | Last updated: Mar 22, 2021
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