Quiz: Personal Business Letter And Memo Test

25 Questions | Total Attempts: 226

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Business Letter Quizzes & Trivia

Questions and Answers
  • 1. 
    When punctuation marks are omitted in opening and closing lines of a letter, the punctuation STYLE is called:
    • A. 

      Formal

    • B. 

      Open

    • C. 

      Mixed

    • D. 

      Closed

  • 2. 
    What is a personal business letter?
    • A. 

      A letter from an individual to a business dealing with business of a formal nature

    • B. 

      A formal letter from a business to you that is typed on business letterhead

    • C. 

      A letter written from you to a friend about a business deal that is written on lined paper

    • D. 

      A letter to deal with business of a formal nature from you and written on lined paper

  • 3. 
    Which key should be used to align the entries that follow the memo heading? 
    • A. 

      Space bar

    • B. 

      Tab

    • C. 

      Cursor keys

    • D. 

      Backspace

  • 4. 
    All parts of a memo should be aligned with the _________ margin.
    • A. 

      Right

    • B. 

      Left

    • C. 

      Top

    • D. 

      Bottom

  • 5. 
    Which punctuation mark follows the word in the memo heading? 
    • A. 

      Colon (:)

    • B. 

      Semicolon (;)

    • C. 

      Comma (,)

    • D. 

      Hyphen (-)

  • 6. 
    How many spaces are used between letters in the typist initials? 
    • A. 

      None

    • B. 

      One

    • C. 

      Two

  • 7. 
    In a personal business letter, the letter address belongs to
    • A. 

      None of the above

    • B. 

      The person that typed the letter

    • C. 

      The person who wrote the letter

    • D. 

      The person receiving the letter

  • 8. 
    The proper order for the memo headings is
    • A. 

      TO, FROM, DATE, SUBJECT

    • B. 

      TO, FROM, SUBJECT, DATE

    • C. 

      DATE, TO, FROM, SUBJECT

    • D. 

      FROM, TO, DATE, SUBJECT

  • 9. 
    The paragraphs in a memo or letter are also known as the
    • A. 

      Return address

    • B. 

      Conclusion

    • C. 

      Salutation

    • D. 

      Body

  • 10. 
    An appropriate salutation for a personal business letter is
    • A. 

      Respectfully Yours

    • B. 

      Sincerely

    • C. 

      Dear Ms. Jones

    • D. 

      A and b

  • 11. 
    What type of notation should be used if a map were included in the envelope with the letter?
    • A. 

      Copy

    • B. 

      Enclosure

    • C. 

      Typist Initials

    • D. 

      Attachment

  • 12. 
    What type of correspondence would be BEST to complain about a restaurant?
    • A. 

      Unbound report

    • B. 

      Personal business letter

    • C. 

      Memorandum

    • D. 

      Table

  • 13. 
    What is the top margin of a memo?
    • A. 

      1"

    • B. 

      1.25"

    • C. 

      1.5

    • D. 

      2"

  • 14. 
    What are the side margins for a memo?
    • A. 

      1" or default

    • B. 

      1.35" or default

    • C. 

      1.5" or default

    • D. 

      2" or default

  • 15. 
    Which of the following is the correct format for reference initials?
    • A. 

      I.L.C.

    • B. 

      ILC

    • C. 

      I.l.c.

    • D. 

      Ilc

  • 16. 
    The ____________line is who the memo is addressed to.
    • A. 

      TO:

    • B. 

      FROM:

    • C. 

      DATE:

    • D. 

      SUBJECT:

  • 17. 
    If someone other than the orginator of the memo keys it, his/her initials are keyed in lowercase letters at the left margin. This is known as:
    • A. 

      Who the memo is from

    • B. 

      Reference initials

    • C. 

      Memo body

    • D. 

      Enclosure

  • 18. 
    True or False: A memo is the similar to an E-mail.
    • A. 

      True

    • B. 

      False

  • 19. 
    If a document accompanies the memo but is not attached to it, key the word ____________
  • 20. 
    When keying a personal business letter, how many times do you space after the date?
    • A. 

      2 times

    • B. 

      4 times

    • C. 

      1 time

    • D. 

      3 times

  • 21. 
    The enclosure notation represents
    • A. 

      The writer would like closer to a situation.

    • B. 

      That there is something else besides the letter included in the envelope.

    • C. 

      The typist name.

    • D. 

      A document physically attached to the letter.

  • 22. 
    What is the standard top margin for business letters and memos? 
    • A. 

      1 in.

    • B. 

      1.5 in.

    • C. 

      2 in.

    • D. 

      2.5 in.

  • 23. 
    The _________________line may be written in all caps (uppercase letters) and is what the memo is about.
    • A. 

      TO

    • B. 

      FROM

    • C. 

      SUBJECT

    • D. 

      DATE

  • 24. 
    If a memo has both an attachment notation and reference initials, which should appear LAST on the document?
    • A. 

      Reference initials

    • B. 

      Enclosure notation

    • C. 

      Attachment notation

    • D. 

      Neither, they should be side by side

  • 25. 
    How many times should you enter between paragraphs?
    • A. 

      4

    • B. 

      1

    • C. 

      2

    • D. 

      3

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