Quiz: Can You Answer These Business Etiquette Principles Questions?

30 Questions | By Ljwilll | Updated: Apr 18, 2022 | Attempts: 927

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Quiz: Can You Answer These Business Etiquette Principles Questions? - Quiz

The goal is to improve the knowledge of principles and rules of business etiquette in preparation to enter the workplace.

Questions and Answers

1.

In business, direct eye contact should be made:
- A.
  
  30-40 percent of the time
- B.
  
  50-60 percent of the time
- C.
  
  40-60 percent of the time
2.

Emails and telephone calls should be responded to:
- A.
  
  The same day that they are received
- B.
  
  As soon as possible
- C.
  
  Within 24 hours
3.

Taking a call on your cell phone during a business meeting is acceptable:
- A.
  
  All the time
- B.
  
  Only if you excuse yourself before answering the call
- C.
  
  Only if you advise members of the meeting before the meeting begins
4.

Texting on your cell phone during a business meeting is acceptable:
- A.
  
  Only if you are discreet
- B.
  
  Only if you are waiting for an important text message
- C.
  
  Never
5.

Good ethics is based on:
- A.
  
  A set of values
- B.
  
  Legal rules of ethics
- C.
  
  How you were raised
6.

True ethics means:
- A.
  
  Holding yourself to a high standard of what is right
- B.
  
  Following the rules of ethics so you don't get into trouble
- C.
  
  Doing what your superiors feel is true ethics
7.

If you are a salaried employee of your company, it is acceptable to com in a few minutes late or leave a few minutes early.
- A.
  
  True
- B.
  
  False
8.

If your asks you to tell a client that they are not in when they really are it is acceptable to do so since they are your superior.
- A.
  
  True
- B.
  
  Falso
9.

In business, the corporate culture is always hierarchical.
- A.
  
  True
- B.
  
  Falso
10.

Within the same industry, rules vary slightly from office to office.
- A.
  
  True
- B.
  
  Falso
11.

Jokes are always a good way to clear tension in the office.
- A.
  
  True
- B.
  
  False
12.

It is a good idea to take responsibility for your mistakes at work only if you believe that someone will notice.
- A.
  
  True
- B.
  
  False
13.

When initiating small talk, be attuned to the other person's:
14.

When making small talk do not______________the conversation.
15.

Using profanity at work is_____________________acceptable.
16.

Your ability to get along with your co-workers indicates your ability to be:
17.

When dealing with conflicts don't make it:
18.

Giving your co-worker a compliment for a job well done raises their:
19.

Determining which clothes are appropriate for your job means:
- A.
  
  Dressing to fit your company
- B.
  
  Dressing to meet the expectations of those you do business with
- C.
  
  Dressing so that you are in style with fashion trends
20.

Avoid being dressed inappropriately by:
- A.
  
  Keeping a change of clothing in your office
- B.
  
  Dressing in a way that is appropriate in any situation
- C.
  
  Dressing in the same manner as your co-workers
21.

Business professional dress for men includes:
- A.
  
  Suits (two or three piece)
- B.
  
  Oxford-style shirts with button-down collar
- C.
  
  Dress shirts or oxford button-down collar
22.

Professional dress for ladies includes:
- A.
  
  Washable linen pants/twin sweater set
- B.
  
  Fur coats (depending on the location)
- C.
  
  Tights and/or stockings
23.

In business dress for men/women, tattoos and piercings are acceptable as long as:
- A.
  
  They are modest in appearance
- B.
  
  They are in a place that is covered by clothing
- C.
  
  Your boss approves of it
24.

A smart businessperson always carries the following items with them:
- A.
  
  Lint roller
- B.
  
  A hat
- C.
  
  Sunglasses
25.

It is always against company policy to accept gifts from clients.
- A.
  
  True
- B.
  
  False