Quiz: Can You Answer These Business Etiquette Principles Questions?

30 Questions | Total Attempts: 547

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Business Etiquette Quizzes & Trivia

The goal is to improve the knowledge of principles and rules of business etiquette in preparation to enter the workplace.


Questions and Answers
  • 1. 
    In business, direct eye contact should be made:
    • A. 

      30-40 percent of the time

    • B. 

      50-60 percent of the time

    • C. 

      40-60 percent of the time

  • 2. 
    Emails and telephone calls should be responded to:
    • A. 

      The same day that they are received

    • B. 

      As soon as possible

    • C. 

      Within 24 hours

  • 3. 
    Taking a call on your cell phone during a business meeting is acceptable:
    • A. 

      All the time

    • B. 

      Only if you excuse yourself before answering the call

    • C. 

      Only if you advise members of the meeting before the meeting begins

  • 4. 
    Texting on your cell phone during a business meeting is acceptable:
    • A. 

      Only if you are discreet

    • B. 

      Only if you are waiting for an important text message

    • C. 

      Never

  • 5. 
    Good ethics is based on:
    • A. 

      A set of values

    • B. 

      Legal rules of ethics

    • C. 

      How you were raised

  • 6. 
    True ethics means:
    • A. 

      Holding yourself to a high standard of what is right

    • B. 

      Following the rules of ethics so you don't get into trouble

    • C. 

      Doing what your superiors feel is true ethics

  • 7. 
    If you are a salaried employee of your company, it is acceptable to com in a few minutes late or leave a few minutes early.
    • A. 

      True

    • B. 

      False

  • 8. 
    If your asks you to tell a client that they are not in when they really are it is acceptable to do so since they are your superior.
    • A. 

      True

    • B. 

      Falso

  • 9. 
    In business, the corporate culture is always hierarchical.
    • A. 

      True

    • B. 

      Falso

  • 10. 
    Within the same industry, rules vary slightly from office to office.
    • A. 

      True

    • B. 

      Falso

  • 11. 
    Jokes are always a good way to clear tension in the office.
    • A. 

      True

    • B. 

      False

  • 12. 
    It is a good idea to take responsibility for your mistakes at work only if you believe that someone will notice.
    • A. 

      True

    • B. 

      False

  • 13. 
    When initiating small talk, be attuned to the other person's:
  • 14. 
    When making small talk do not______________the conversation.
  • 15. 
    Using profanity at work is_____________________acceptable.
  • 16. 
    Your ability to get along with your co-workers indicates your ability to be:
  • 17. 
    When dealing with conflicts don't make it:
  • 18. 
    Giving your co-worker a compliment for a job well done raises their:
  • 19. 
    Determining which clothes are appropriate for your job means:
    • A. 

      Dressing to fit your company

    • B. 

      Dressing to meet the expectations of those you do business with

    • C. 

      Dressing so that you are in style with fashion trends

  • 20. 
    Avoid being dressed inappropriately by:
    • A. 

      Keeping a change of clothing in your office

    • B. 

      Dressing in a way that is appropriate in any situation

    • C. 

      Dressing in the same manner as your co-workers

  • 21. 
    Business professional dress for men includes:
    • A. 

      Suits (two or three piece)

    • B. 

      Oxford-style shirts with button-down collar

    • C. 

      Dress shirts or oxford button-down collar

  • 22. 
    Professional dress for ladies includes:
    • A. 

      Washable linen pants/twin sweater set

    • B. 

      Fur coats (depending on the location)

    • C. 

      Tights and/or stockings

  • 23. 
    In business dress for men/women, tattoos and piercings are acceptable as long as:
    • A. 

      They are modest in appearance

    • B. 

      They are in a place that is covered by clothing

    • C. 

      Your boss approves of it

  • 24. 
    A smart businessperson always carries the following items with them:
    • A. 

      Lint roller

    • B. 

      A hat

    • C. 

      Sunglasses

  • 25. 
    It is always against company policy to accept gifts from clients.
    • A. 

      True

    • B. 

      False