Do You Have Good Business Etiquette?

16 Questions | Total Attempts: 1024

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Do You Have Good Business Etiquette?

The truth is that good business etiquette can make or break a business deal. It can also boost or derail your career. Like it or not, people are watching. Most breeches of etiquette are unintentional and can easily be avoided if you brush up on your etiquette skills.   Take this quiz to see if you need a refresher.


Questions and Answers
  • 1. 
    • A. 

      Slap her hand.

    • B. 

      Nothing—you don’t need that roll anyway.

    • C. 

      Make a joke of it and butter it for her.

    • D. 

      Eat the roll on the plate to your right.

  • 2. 
    You have invited a potential client to lunch. When the maitre d’ offers to escort you to a table, you should:
    • A. 

      Take the lead and follow the maitre d’.

    • B. 

      Ask the client if he would like to go first.

    • C. 

      Ask which table the maitre d’ has in mind and lead your client yourself.

    • D. 

      Let your client/guest follow directly behind the maitre d’ and before you.

  • 3. 
    You have invited a business colleague or client to lunch. Who pays?
    • A. 

      You made the invitation—you pay.

    • B. 

      You both pay half of the bill.

    • C. 

      You get out your calculator and divide the bill according to who ordered what.

    • D. 

      The colleague or client pays because he accepted the invitation.

  • 4. 
    If you must leave the restaurant table during a business meal, what should you do with your napkin?
    • A. 

      Fold it carefully and place it to the left of your plate.

    • B. 

      Take it along.

    • C. 

      Leave it on your chair.

    • D. 

      Loosely place it to the right of your plate.

  • 5. 
    If you’re meeting a client at a restaurant and you’re expecting an important phone call, you should:
    • A. 

      Warn your guest when you first arrive that you may have to take an important call.

    • B. 

      Quickly apologize and take the phone outside when the call arrives.

    • C. 

      Turn your cell phone off before entering the restaurant.

    • D. 

      Check your phone each time it rings to see if it’s the important call you’re expecting.

  • 6. 
    You work in a casual office, but plan to attend a Chamber of Commerce luncheon (or an interview for a project or a meeting with city officials). How should you dress?
    • A. 

      This is definitely a day for the suit.

    • B. 

      Dress up your usual look a bit, maybe with a jacket.

    • C. 

      Everyone is more casual these days; just dress as you usually do.

    • D. 

      Jeans or Bermuda shorts are fine—dress doesn’t matter as much as the contacts do.

  • 7. 
    Where is the best place to wear a name tag at a meeting?
    • A. 

      A. Right chest/shoulder area.

    • B. 

      B. Left chest/shoulder area.

    • C. 

      C. Around your neck.

    • D. 

      D. Forehead.

  • 8. 
    When speaking with someone, how close should you be to them?
    • A. 

      You should be close enough to see if they still have their wisdom teeth.

    • B. 

      About three or four feet away.

    • C. 

      Seven feet away.

    • D. 

      Ten feet away.

  • 9. 
    You know you should introduce someone, but you can’t remember his name. You should:
    • A. 

      Ask if the two people know each other.

    • B. 

      Smile and come clean and say something like, “It’s been a long day. Please tell me your name again.”

    • C. 

      Do nothing. You don’t want to embarrass yourself or anyone else.

    • D. 

      Wait a bit and hope they’ll introduce themselves.

  • 10. 
    In a business setting:
    • A. 

      Only men should stand for introductions.

    • B. 

      Only women should stand for introductions.

    • C. 

      Neither men nor women need to stand for introductions or to shake hands.

    • D. 

      Men and women should both stand for handshaking and introductions.

  • 11. 
    At a business function, the most effective way to network is:
    • A. 

      Just get in the food line and chat about the selections.

    • B. 

      Look confident and wait for someone to approach you.

    • C. 

      Have a few drinks before you go so you’ll feel comfortable introducing yourself to people.

    • D. 

      Introduce yourself to someone who is standing alone or to large groups.

  • 12. 
    How much should you eat and/or drink at a business reception with a buffet and open bar?
    • A. 

      It’s free and it’s there. Go wild.

    • B. 

      Moderately.

    • C. 

      Don’t eat or drink at all. You’re there to build relationships.

    • D. 

      Eat just as much as the person in front of you in line eats.

  • 13. 
    You enter a co-worker’s cubicle and see that she is on the phone. You should:
    • A. 

      Just stand there until she’s done with her phone call.

    • B. 

      Write a note saying you need to talk with her and will try to reach her later.

    • C. 

      Use sign language and charades to ask your question.

    • D. 

      Just start talking to her and ask if you can interrupt for just a minute because what you have to ask her is important.

  • 14. 
    When should you arrive for a scheduled meeting?
    • A. 

      A good half-hour before the meeting time so you can get comfortable with the space.

    • B. 

      Five minutes late when you’re sure everyone will be there and the meeting will be ready to start.

    • C. 

      No more than 5-10 minutes before the meeting time.

    • D. 

      At the exact meeting time—no sooner, no later.

  • 15. 
    It’s OK to have a drink at a business dinner only if:
    • A. 

      Your peers are all drinking.

    • B. 

      Never. It’s never OK to drink at business meetings.

    • C. 

      You’ve had a tough day and need to unwind.

    • D. 

      The host and senior guests are drinking.

  • 16. 
    What should you do when someone gives you their business card?
    • A. 

      Pull out your billfold and stick the card in it.

    • B. 

      Immediately offer one of yours.

    • C. 

      Take the time to look at it, thank the person, and then put it away.

    • D. 

      Compliment the design and put it away.