Global Customer care Q2 Update

Holiday Inn is proud to be an Official London 2012 Olympic and Paralympic Games partner. This partnership will include hosting the world’s athletes in the Athletes’ Village, and also welcoming athletes into our family – we’ll be providing flexible employment so they can continue to earn while they train.

Holiday Inn Express properties offer the company's signature "Express Start" breakfast bar. The buffet generally consists of common breakfast offerings, including cereal, a hot meat product, a hot egg product, biscuits and gravy, bagels and muffins, and the brand's exclusive cinnamon roll.

‘The Place to Meet’ campaign

This flagship Orlando resort property, located right next to Walt Disney World, spans 1,400 acres and features multiple villages, as well as a wide variety of resort services, amenities and activities to please every member of your family.

To help guests enjoy authentic experiences, our hotels offer ‘Insider Experiences’ – packages reflecting the essence of our destinations. These range from a personal surfing lesson on Sydney’s Bondi Beach to learning how to make dim sum with an award-winning chef in Hong Kong. Insider Experiences enable guests to take advantage of InterContinental’s local knowledge to enjoy something unique and different but, above all, truly authentic.

InterContinental Hotels & Resorts has been working with National Geographic, widely acknowledged as leaders on geotourism, to develop a corporate responsibility (CR) strategy with the aim of educating guests on responsible tourism and sharing learning with them on activities undertaken to support the Five Principles of Geotourism, which are based on the code of good practice devised by the National Geographic Center for Sustainable Destinations. They are Integrity of Place, Destination Appeal, Community Appeal, Sharing our Stories and Minimizing Impact.

Crowne Plaza Changi Airport is ranked by Forbes Traveler as among the world's Best Airport Hotels and ranked by Conde Nast Traveller as one of the hot list hotels in 2009.

Staybridge Suites was ranked highest in guest satisfaction among extended stay hotel chains, according to the J.D. Power and Associates 2009 North America Hotel Guest Satisfaction Index Study.

Shanghai's grand waterfront provides the picturesque setting for Hotel Indigo Shanghai on The Bund.

Holiday Inn Club members are automatically enrolled at the Gold Level of IHG’s Priority Club Rewards program and can redeem points for a range of vacation experiences, car rentals, airline tickets, branded merchandise and more depending on the programs offered.

The first Staybridge Suites opened in Alpharetta, Georgia, U.S. in 1998. In 2004, Staybridge Suites reached 75 hotels with addition of Eatontown, New Jersey.

The first Candlewood Suites in New York City is conveniently located within walking distance to the Jacob Javitz Convention Center, Ernst & Young and Merrill Lynch. On average, 26 million people a year visit New York's Times Square, and the Candlewood Suites is surrounded by the city's biggest tourist attractions including Broadway, Rockefeller Center and the Empire State Building. The hotel is located at 339 West 39th Street between 8th and 9th Avenues in midtown Manhattan, with LaGuardia (LGA) and JFK International (JFK) both less than 30 minutes away.

Set to open by 2013, the Holiday Inn Express Singapore Orchard Road will be the first for the country, located in the best known retail, entertainment and residential district.

First Hotel Indigo opens in Atlanta, Georgia, US with prototypical design elements.

The first Candlewood Suites was built on North Webb Road in Wichita, Kansas.

The first Holiday Inn Crowne Plaza is opened in Rockville, Maryland, U.S.

With more than 3,300 existing Holiday Inn and Holiday Inn Express hotels worldwide, the Holiday Inn relaunch is the biggest relaunch in hospitality history.

The correct answer is "Over 120 million." This suggests that the number of people staying at Holiday Inn hotels worldwide is more than 120 million annually.

Starting 2009, Holiday Inn Express name was used globally.

The six unique Holiday Inn Club Vacations resorts located in wonderful destinations all feature suites and villas, and a range of amenities that allow families to create vacation memories of a lifetime. These six resorts are – Orange Lake Resort, Orlando FL; Ascutney Mountain Resort, Brownsville, VT; Lake Geneva Resort, Lake Geneva, WI; Bay Point Resort, Panama City, FL; South Beach Resort, Myrtle Beach, SC; and Smoky Mountain Resort, Gatlinburg, TN.

We have 170 InterContinental Hotels and Resorts worldwide. In the past two years, InterContinental Hotels & Resorts’ portfolio has grown by 50% in prime locations in the world’s most exciting city and resort destinations. It is also the fastest-growing luxury brand in China.

The 10 completed homes are located across the globe in Detroit, Michigan; Dallas and Houston, Texas; Atlanta, Georgia; Alocqauca, Mexico; and Karjat, India.

Staybridge Suites team members and guests have raised funds to go towards completion of 4 villas at Give Kids The World Village in Orlando, Florida. In 2011, our Candlewood Suites brand will join forces with Staybridge Suites in supporting the on-going partnership.

We have 38 Hotel Indigo worldwide. In October 2010, we celebrated our sixth birthday. This isn’t typically a major milestone, but our newest brand has grown at lightning pace since the first Hotel Indigo in Atlanta opened six years ago.