Global Customer care Q2 Update

24 Questions | Total Attempts: 160

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Global Customer care Q2 Update - Quiz

To become one of the world's great hotel companies creating Great hotels Guests Love, we need to feel proud and committed to our brands. We call this being Brandhearted. Great brands deliver consistently time and time again, so we need to make sure that we think, feel and talk about brands in the same way, one joined up approach across our managed and franchised hotels.


Questions and Answers
  • 1. 
    The first Candlewood Suites property opened where in 1996?
    • A. 

      Atlanta, Georgia

    • B. 

      Los Angeles, California

    • C. 

      Memphis, Tennessee

    • D. 

      Wichita, Kansas

  • 2. 
    Candlewood Suites now has how many Candlewood Suites-sponsored Habitat for Humanity Homes, creating home ownership opportunities for low-income families?
    • A. 

      10

    • B. 

      15

    • C. 

      8

    • D. 

      20

  • 3. 
    In 2009 Candlewood Suites opened the first mid priced extended stay hotel in which KeyCity?
    • A. 

      Houston, Texas

    • B. 

      Washington D.C.

    • C. 

      Chicago, Illinois

    • D. 

      New York City, NY

  • 4. 
    The relaunch of Holiday Inn is substantially complete. To date, more than how many Holiday Inn and Holiday Inn Express  hotels are now operating under the new standards?
    • A. 

      3,300 hotels

    • B. 

      2,800 hotels

    • C. 

      2,100 hotels

    • D. 

      2,300 hotels

  • 5. 
    Every year, how many people stay at Holiday Inn hotels around the world?
    • A. 

      Less than 100million

    • B. 

      Over 200 million

    • C. 

      Over 120 million

    • D. 

      Over 175 million

  • 6. 
    It’s more than just a Holiday Inn sponsorship, our team will be playing a crucial role as we apply our hospitality expertise at all stages of which prestigious sporting event in 2012?
    • A. 

      FIFA World Cup

    • B. 

      NFL Superbowl

    • C. 

      Formula 1 Race

    • D. 

      London 2012 Olympic and Paralympic Games

  • 7. 
    Holiday Inn Express is best known for what brand amenity?
    • A. 

      Free High Speed Internet Access

    • B. 

      Express Start Breakfast

    • C. 

      Indoor Pool

    • D. 

      Club Lounge

  • 8. 
    Singapore’s first Holiday Inn Express is set to open on what year?
    • A. 

      2015

    • B. 

      2012

    • C. 

      2014

    • D. 

      2013

  • 9. 
    Holiday Inn Express is known as Express by Holiday Inn outside of North America. In what year did the Holiday Inn Express name began to be used globally.
    • A. 

      2008

    • B. 

      2007

    • C. 

      2010

    • D. 

      2009

  • 10. 
    InterContinental Hotels around the world regularly take part in activities to sustain and enhance their local destination. On 21 September 2010, InterContinental Hotels celebrated ‘Responsible Business Day’ in partnership with which leading educational magazine.
    • A. 

      BBC Knowledge Magazine

    • B. 

      Time Magazine

    • C. 

      National Geographic

    • D. 

      People Magazine

  • 11. 
    InterContinental Hotels worldwide offer a collection of concierge inspired packages to our guests that let them discover a destination’s secrets.  What do you call these ‘packages’?
    • A. 

      Insider Experiences

    • B. 

      Local Tour Promo

    • C. 

      Awe Inspiring Package

    • D. 

      Amazing Tours

  • 12. 
    Globally, how many InterContinental Hotels and Resorts do we have?
    • A. 

      150

    • B. 

      170

    • C. 

      180

    • D. 

      120

  • 13. 
    This campaign was launched in 2002, establishing the brand as the ideal hotel choice for small to mid-sized business meetings.
    • A. 

      Sleep Advantage

    • B. 

      Crowne Plaza’s ‘The Place To Meet’

    • C. 

      Meet and Eat

    • D. 

      Body and Soul Health-Focused Campaign

  • 14. 
    Which Crowne Plaza in Asia is ranked by Forbes Traveler as among the world's Best Airport Hotels and ranked by Conde Nast Traveller as one of the hot list hotels in 2009?
    • A. 

      Crowne Plaza ANA Narita

    • B. 

      Crowne Plaza Hong Kong Causeway Bay

    • C. 

      Crowne Plaza Kuala Lumpur

    • D. 

      Crowne Plaza Changi Airport

  • 15. 
    Originally branded as "Holiday Inn Crowne Plaza", the first United States Holiday Inn Crowne Plaza Hotel was opened in what location in 1983?
    • A. 

      Little Rock, Arkansas

    • B. 

      Springfield, Illinois

    • C. 

      Denver, Colorado

    • D. 

      Rockville, Maryland

  • 16. 
    Staybridge Suites team members and guests have raised funds to go towards a completion of how many villas at Give Kids The World Village in Orlando, Florida?
    • A. 

      7

    • B. 

      12

    • C. 

      4

    • D. 

      6

  • 17. 
    The first Staybridge Suites property opened where in 1998?
    • A. 

      Marietta, GA

    • B. 

      Alpharetta, GA

    • C. 

      Chicago, Illinois

    • D. 

      Atlanta, GA

  • 18. 
    What is Staybridge Suites’ ranking in guest satisfaction among extended stay hotel chains according to the J.D. Power Associates 2009 North America Hotel Guest Satisfaction Index Study?
    • A. 

      Third

    • B. 

      Second

    • C. 

      Highest

    • D. 

      Fifth

  • 19. 
    The first Hotel Indigo opened in which city in 2004?
    • A. 

      Los Angeles, CA

    • B. 

      Atlanta, GA

    • C. 

      Salt Lake City, UT

    • D. 

      Scottsdale, AZ

  • 20. 
    The only Hotel Indigo in Asia is located in what country?
    • A. 

      Japan

    • B. 

      Singapore

    • C. 

      China

    • D. 

      Indonesia

  • 21. 
    Globally, how many Hote lndigo do we have?
    • A. 

      35

    • B. 

      40

    • C. 

      37

    • D. 

      38

  • 22. 
    How many Holiday Inn Club Vacation Resorts are there?
    • A. 

      7

    • B. 

      5

    • C. 

      6

    • D. 

      8

  • 23. 
    With points based membership, Holiday Inn Club members are automatically enrolled at what level of InterContinental Hotels Group Priority Club Rewards program?
    • A. 

      Gold

    • B. 

      Club

    • C. 

      Platinum

    • D. 

      Ambassador

  • 24. 
    Which is the flagship property of the Holiday Inn Club Vacation Resorts?
    • A. 

      South Beach Resort, Myrtle Beach

    • B. 

      Orange Lake, Orlando

    • C. 

      Lake Geneva Resort, Lake Geneva

    • D. 

      Bay Point Resort, Panama City

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