Explore the nuances of building brand equity through effective advertising strategies. This quiz delves into the historical context of branding, the impact of advertising on brand equity, and real-world applications like Nescafe's repositioning. Ideal for learners aiming to enhance their understanding of brand loyalty and management.
In the early 1800s
In the late 1800s
In the early 1900s
In the 1950s
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A lot weaker than
About the same as
A lot stronger than
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Great tasting and convenient
Great tasting for the busy homemaker
Great tasting and it frees up time to do more important chores
Great tasting to the last drop
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Identity, differentiation, emotional, service contract, convenience
Differentiation, emotional, identity, service contract, convenience
Emotional, differentiation, identity, convenience, service contract
Emotional, identity, differentiation, service contract, convenience
Emotional loyalty
Differentiation loyalty
Identity loyalty
Service contract loyalty
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Your generation
Your parents’ generation
Your grandparents’ generation
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Exposure to more advertising
Greater innocence
Much busier
Reduced product improvement
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In big ticket items involving a lot of risk
To insecure teenagers
In developing economies
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Opens the door and invites you in
Provides a foot in the door, that is all
Blows down the door and blows out the windows
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The extension category is used in the same usage situation
The extension category is distributed through the same channels
The extension category is not dominated by existing, powerful brands
All of these options
None of the above
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McLaren after-market high performance auto parts and accessories
McLaren high-performance driving courses
McLaren scenic tours of New Zealand
A super sports car
None of the above
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Ceasing to provide customer support and education
Selling off all of its company owned stores
Stopped investing in developing and innovating high quality sewing machines
All of these options
None of the above
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A very clever brand advertising campaign
Having the Chief Executive Officer appear in the brand advertising campaign
Having the company name as the brand name
All of the above
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NoDoz
Handy Wipes
Slim Fast
Mop and Glow
Tide
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The logo should stay the same for decades
The logo needs to be refreshed to create more interest and attention
The logo needs to be changed to create new brand associations
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Identify a consumer need
Hire a designer
Learn about the market
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Understanding customer product use and benefits sought
Design
Funding the project
Maximizing distribution reach
Minimizing opportunities for imitators
All of the above
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Idea development, analysis and screening, concept development, prototype design, prototype manufacturing and testing
Analysis and screening, idea development, concept development, prototype design, prototype manufacturing and testing
Idea development, concept development, analysis and screening, prototype design, prototype manufacturing and testing
Idea development, concept development, prototype design, analysis and screening, prototype manufacturing and testing
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12%, 20%
20%, 12%
41%, 61%
61%, 41%
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Return on investment
Market share
% of sales coming from new products launched in the last 3-5 years
All of the above
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Managers to think inside the box
Managers to think outside the box
Partnerships with companies in low cost markets
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North America has a great future in developing new products
His company will do more product development in Germany
GE will move its break-through product development efforts to India and China
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Best practice
A way of ensuring that 70% of your product development projects are successful
A way of ensuring that 50% of your product development projects are successful
Cumbersome and inappropriate
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Design creativity
Leadership
Focus
Simplicity
All of the above
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The development of the production process and marketing plan after the development of the product
The development of the production process and marketing plan before the development of the product
When several product development teams work in parallel rather than in sequence
When several product development teams work in sequence rather than in parallel
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Reduces time to market by 50-80 percent
Development time is 20-50 percent less
Dollar sales are 60-90 percent higher
Overall quality is 200-600 percent higher
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Are positively related to firm growth and profitability
Moderate the effect of investment in design on performance
Both A and B
None of the above
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One third of the CEO’s of very successful high-growth, high-profit companies manage the task of designing low cost into their products well
It has been proven that concurrent engineering is very effective
It is easy to implement concurrent engineering
Many admit they are doing a good job of early testing of product design for manufacturability, of estimating costs, and of involving customers and suppliers during the design process
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Iterating or cycling from design improvement and improved prototype to customer testing and consultation
Spending a lot of time in designing the first prototype
Hiring professionals to design the product
Allocating big budget for product design
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You develop the clay model and then use it as input into computer-aided design
Quality prototyping is about getting the prototype right the first time
The working model that the organization has figured out how to manufacture is called the prototype
Organizations don’t spend enough time in developing detailed specifications of the first prototype
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Set up a Simplicity Advisory Board of company outsiders to evaluate products and report to the CEO
This principle applies to all good design: Simplify!
Everything should be made as simple as possible, and then simpler
It is an extension of the Chinese principle of feng shui: buildings and interiors with no clutter and complexity are healthy
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Improving the process
Getting rid of the “not invented here” business mentality
Changing the “corporate lawyers are king” business culture
All of the above
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When the consumer confronts the product on the store shelf
When the consumer talks to other consumers
When the consumer uses the product at home
All of the above
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30 percent
40 percent
50 percent
80 percent
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New ideas from employees
Copying innovations in foreign markets
New ideas from consumers
Existing specialized industrial product
None of the above
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He felt that such simplification enables everybody to understand what the goal is and how to get there
His plan is simple: focus on the billion-dollar brands
He wanted to try to grow new brands rather than sell more Tide
Both A and B
A, B, and C
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To protect the seller
To bolster the promise of customer satisfaction
Both A and B
We don’t have to have warranties for every product
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Raise quality expectations
Raise employee efforts and morale
Act as a quality control process
Be a competitive differentiation feature
All of the above
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When a customer complains, it will always lead to negative word-of-mouth
If a complaint is handled promptly and graciously it can create a more loyal customer
It is essential to process a warranty claim quickly and efficiently
Both B and C
A, B, and C
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All products have an implied warranty
A defensive warranty acts as a spur to improve product quality and design
An outstanding warranty has an impact on consumer perceptions of quality, particularly for an established brand
A good customer service manager points out when customers have obviously not read product instructions
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An existing brand
A new brand
A brand extension
Both existing and new brands
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Advertising
Packaging
Distribut ion channel promotions
Similar budget are allocated to all of the above
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Is its dressing
Is often its most distinctive marketing effort
Is a critical selling tool
May have to be designed to fit unique display locations
All of the above
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A one-page guide to product use is a sure sign of poor marketing
The consumer cannot benefit from clever packaging designed for the usage situation
Innovative packages can add real convenience to product use
Recyclable packages will appeal to environmentally concerned market segments
Both C and D
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A good product label will be easy to remove
A good product label will have an 800 number
A good product label will signal quality
A good product label is designed to be read by the target segment
None of the above
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Cans
Plastic
A glass bottle
Cardboard
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