.
Created by memorable, meaningful and likable advertising
A set of associations linked to a name
A reputation
A and B
A and C
B and C
A, B and C
In the early 1800s
In the late 1800s
In the early 1900s
In the 1950s
A lot weaker than
About the same as
A lot stronger than
Great tasting and convenient
Great tasting for the busy homemaker
Great tasting and it frees up time to do more important chores
Great tasting to the last drop
Identity, differentiation, emotional, service contract, convenience
Differentiation, emotional, identity, service contract, convenience
Emotional, differentiation, identity, convenience, service contract
Emotional, identity, differentiation, service contract, convenience
Emotional loyalty
Differentiation loyalty
Identity loyalty
Service contract loyalty
Your generation
Your parents’ generation
Your grandparents’ generation
Exposure to more advertising
Greater innocence
Much busier
Reduced product improvement
In big ticket items involving a lot of risk
To insecure teenagers
In developing economies
Opens the door and invites you in
Provides a foot in the door, that is all
Blows down the door and blows out the windows
The extension category is used in the same usage situation
The extension category is distributed through the same channels
The extension category is not dominated by existing, powerful brands
All of these options
None of the above
McLaren after-market high performance auto parts and accessories
McLaren high-performance driving courses
McLaren scenic tours of New Zealand
A super sports car
None of the above
Ceasing to provide customer support and education
Selling off all of its company owned stores
Stopped investing in developing and innovating high quality sewing machines
All of these options
None of the above
A very clever brand advertising campaign
Having the Chief Executive Officer appear in the brand advertising campaign
Having the company name as the brand name
All of the above
NoDoz
Handy Wipes
Slim Fast
Mop and Glow
Tide
The logo should stay the same for decades
The logo needs to be refreshed to create more interest and attention
The logo needs to be changed to create new brand associations
Identify a consumer need
Hire a designer
Learn about the market
Understanding customer product use and benefits sought
Design
Funding the project
Maximizing distribution reach
Minimizing opportunities for imitators
All of the above
Idea development, analysis and screening, concept development, prototype design, prototype manufacturing and testing
Analysis and screening, idea development, concept development, prototype design, prototype manufacturing and testing
Idea development, concept development, analysis and screening, prototype design, prototype manufacturing and testing
Idea development, concept development, prototype design, analysis and screening, prototype manufacturing and testing
12%, 20%
20%, 12%
41%, 61%
61%, 41%
Return on investment
Market share
% of sales coming from new products launched in the last 3-5 years
All of the above
Managers to think inside the box
Managers to think outside the box
Partnerships with companies in low cost markets
North America has a great future in developing new products
His company will do more product development in Germany
GE will move its break-through product development efforts to India and China
Best practice
A way of ensuring that 70% of your product development projects are successful
A way of ensuring that 50% of your product development projects are successful
Cumbersome and inappropriate
Design creativity
Leadership
Focus
Simplicity
All of the above
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