1.
What is the top margin for a memo?
Correct Answer
C. 2 inches
Explanation
The top margin for a memo is typically set at 2 inches. This allows for enough space at the top of the page to include the header information, such as the sender's name, date, and recipient's name. A 2-inch top margin also provides a balanced layout and ensures that the content of the memo is not too close to the edge of the page, making it easier to read and visually appealing.
2.
What is the correct order of the heading lines in a memo?
Correct Answer
A. To, from, date, subject
Explanation
The correct order of the heading lines in a memo is "to, from, date, subject." The "to" line specifies the recipient of the memo, the "from" line indicates the sender, the "date" line mentions the date when the memo was written, and the "subject" line provides a brief description of the memo's content. This order ensures clear and organized communication within the memo.
3.
How are the heading lines in a memo spaced?
Correct Answer
C. Double spaced
Explanation
The heading lines in a memo are double spaced. This means that there is a full blank line between each heading line. Double spacing allows for clear separation and organization of the different sections or topics in a memo, making it easier for the reader to navigate and understand the content.
4.
How are the body paragraphs spaced?
Correct Answer
D. Single spaced
Explanation
The body paragraphs are spaced with single spacing. This means that there is no extra space between the lines of text within each paragraph.
5.
What are the reference initials?
Correct Answer
C. Initials of the person who typed, but didn't write the memo.
Explanation
The reference initials refer to the initials of the person who typed the memo but did not write it. This means that the person responsible for typing the memo is identified by their initials as a reference for the document.
6.
What does it mean if there is an enclosure note at the end of a memo?
Correct Answer
A. Something else is attached to the memo.
Explanation
If there is an enclosure note at the end of a memo, it means that something else is attached to the memo. This note indicates that there are additional documents or materials included with the memo, which may be relevant to the subject matter or provide further information. The enclosure note serves as a way to inform the recipient that there are additional items to review or consider along with the memo.
7.
What does a copy notation at the end of the memo tell you?
Correct Answer
C. Someone else is getting a copy of the memo.
Explanation
The presence of a copy notation at the end of the memo indicates that someone else is receiving a copy of the memo. This suggests that the writer is distributing the memo to multiple recipients, ensuring that all relevant parties are informed and have access to the information contained in the memo.
8.
A memo is used to communicate with whom?
Correct Answer
A. People within an organization
Explanation
A memo is a formal written document that is typically used within an organization to communicate important information or instructions. It is not commonly used to communicate with people at other businesses, friends, or customers. Therefore, the correct answer is "People within an organization." Memos are often used to convey updates, announcements, policies, or requests to colleagues, supervisors, or subordinates within the same company or institution.
9.
A memo is similar to what other types of communication?
Correct Answer
C. E-mail
Explanation
A memo is similar to an e-mail because both are written forms of communication that are used within an organization or business setting. Both memos and e-mails are typically used to convey important information, instructions, or updates to a group of people. They are both written documents that can be saved and referred back to for future reference. Additionally, both memos and e-mails can be sent electronically, making them convenient and efficient forms of communication in today's digital age.
10.
What are the paragraphs of a memo called?
Correct Answer
D. Body
Explanation
The paragraphs of a memo are called the "body" because they contain the main content and information of the memo. The body of a memo typically includes the purpose of the memo, any necessary background information, and the specific details or instructions that need to be communicated. It is where the writer provides the main message and supports it with relevant information.
11.
The heading lines are typed in all capital letters.
Correct Answer
A. True
Explanation
The given answer is true because the heading lines are typed in all capital letters. This implies that the text is written in a format where all the letters are capitalized, indicating emphasis or importance.
12.
The subject line is NOT typed in all capital letters.
Correct Answer
B. False
Explanation
The subject line is not typed in all capital letters. This means that the subject line is not completely written in uppercase.
13.
The correct order for any notations after the body paragraphs would be
Correct Answer
C. Reference initials, enclosure note, copy notation
Explanation
The correct order for any notations after the body paragraphs would be reference initials, enclosure note, copy notation. This order is commonly used in business correspondence to indicate the presence of additional documents (enclosure note) and the distribution of copies (copy notation). The reference initials typically come first to indicate who typed the letter or who is responsible for its content.
14.
Where do you set a tab when formatting a memo?
Correct Answer
D. 1 inch from the left margin
Explanation
When formatting a memo, it is recommended to set a tab 1 inch from the left margin. This allows for consistent and organized alignment of text and helps create a professional and visually appealing document. Placing the tab at this specific location helps to ensure that the content is easily readable and structured in a clear manner.
15.
TO, FROM, DATE, and SUBJECT are called
Correct Answer
B. Heading Lines
Explanation
The terms TO, FROM, DATE, and SUBJECT are commonly referred to as "Heading Lines" in a memo or an email. These lines provide essential information about the message, such as the recipient, sender, date, and subject. They help to organize and structure the communication, making it easier for the reader to understand and respond to the message effectively.