Apco Module 1 Chapter Questions

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    Summarize the attributes of a professional public safety telecommunicator.  (1.1)

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About This Quiz

APCO Module 1 Chapter Questions assess key competencies for public safety telecommunicators, covering professional attributes, duty to serve, confidentiality responsibilities, ethical standards, organizational structures, and basic telecommunications elements.


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  • 2. 

    Define Duty to Serve. (1.1)

  • 3. 

    Explain the telecommunicator's responsibilities regarding confidentiality.  (1.1)

  • 4. 

    Describe the relationship between a telecommunicator's code of ethics and that of the PSAP.  (1.2)

  • 5. 

    Explain the purpose of a formal organizational structure. (1.3)

  • 6. 

    List the common elements of basic telecommunications. (1.4)

  • 7. 

    Describe what fire service communications involves. (1.4)

  • 8. 

    Describe what law enforcement communications involves. (1.4)

  • 9. 

    Describe what emergency medical service communications involves.  (1.4)

  • 10. 

    List and describe the vital services provided by PSAPs. (1.5)

  • 11. 

    List and describe the informational resources available in a PSAP.  (1.6)

  • 12. 

    Explain the term "service area" in the context of law enforcement. (1.7)

  • 13. 

    Explain the term "service area" in the context of the fire service. (1.7)

  • 14. 

    Explain the term "service area" in the context of EMS. (1.7)

  • 15. 

    Explain the difference between a policy and a procedure. (1.8)

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  • Mar 20, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Aug 24, 2011
    Quiz Created by
    Crichardson
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