Apco Quiz Review

Explanation
PSAP stands for Public Safety Answering Point. This is the correct answer because a Public Safety Answering Point is a call center that handles emergency calls and dispatches the appropriate emergency services, such as police, fire, or medical personnel. PSAPs are responsible for quickly and efficiently responding to emergency situations and ensuring the safety of the public.

Explanation
This statement is true because the correct order of communication is as follows: the sender initiates the communication by sending a message, which is then received by the receiver. The message is transmitted through a medium, such as face-to-face conversation, phone call, or email. Finally, feedback is provided by the receiver to the sender, completing the communication process.

Explanation
The given statement is true because hearing is indeed the process of perceiving sound. It involves the reception of sound waves by the ear, which are then converted into electrical signals that are sent to the brain for interpretation. Through this process, individuals are able to detect and understand various sounds in their environment.

Explanation
An observation is not like an assumption. An observation is a factual statement based on evidence or personal experience, while an assumption is a belief or guess made without evidence. Observations are objective and can be verified, whereas assumptions are subjective and can be influenced by personal biases or opinions. Therefore, the statement "An observation is like an assumption" is false.

Explanation
The statement correctly explains that an inference is drawn from our observations and is similar to an assumption. Inferences are conclusions or interpretations that are made based on evidence or observations. They involve making educated guesses or predictions based on the information available. Therefore, the statement is true.

Explanation
FCC stands for Federal Communications Commission. The Federal Communications Commission is an independent agency of the United States government that regulates interstate communications by radio, television, wire, satellite, and cable. It is responsible for ensuring that the communication networks are efficient, reliable, and accessible to all Americans.

Explanation
The given statement is true. NIMS stands for National Incident Management System, which is a comprehensive framework designed to coordinate and manage emergency response activities in the United States. It provides a standardized approach for federal, state, local, and tribal governments, as well as private sector organizations, to work together during incidents and emergencies. NIMS helps ensure effective communication, coordination, and collaboration among all parties involved in emergency management.

Explanation
The most important "W" in this context is "Where". It is crucial to know the location or place in order to understand and provide accurate information. Knowing where something is happening helps to establish context, make informed decisions, and effectively communicate with others. Without knowing the "where," the other questions like "What" and "When" may not have much significance or relevance.

Explanation
The C in CYMBALS stands for "Color." In this context, CYMBALS is likely an acronym or mnemonic device used to remember the different aspects or elements of something. The fact that the answer is "Color" suggests that each letter in CYMBALS represents a different color.

Explanation
Basic 9-1-1 refers to the traditional emergency telephone number system that is used to connect callers to the appropriate Public Safety Answering Point (PSAP). When a caller dials 9-1-1, the system automatically routes the call to the correct PSAP based on the location of the caller. Therefore, the correct answer states that Basic 9-1-1 sends the caller to the right PSAP.

Explanation
Enhanced 9-1-1 is a system that provides the Public Safety Answering Point (PSAP) with Automatic Number Identification (ANI) and Automatic Location Identification (ALI) information. This allows emergency operators to quickly identify the caller's phone number and location, enabling a faster response to the emergency.

Explanation
SOP stands for Standard Operating Procedures. This term is commonly used in various industries to refer to a set of step-by-step instructions or guidelines that employees should follow to ensure consistency, efficiency, and safety in their work processes. These procedures are designed to standardize operations and minimize errors or deviations from established protocols. By following SOPs, organizations can maintain quality control, improve productivity, and enhance overall performance.

Explanation
The statement is incorrect. There are actually four types of call routing: Fixed Call Routing, Dynamic Call Routing, Least Cost Routing, and Intelligent Call Routing. Therefore, the correct answer is False.

Explanation
The statement is true because the four types of call routing mentioned - Direct Dispatch, Call Relay, Call Referral, and Call Transfer - are indeed different methods used to route incoming calls. These methods determine how calls are handled and forwarded within a telephone system or call center.

Explanation
The given statement is true. The four vital services mentioned are essential for effective communication in various contexts. Communications with the public are crucial for transmitting important information and ensuring public safety. Communications within the same agency are necessary for coordination and collaboration among team members. Communications between public safety agencies are vital for sharing information and resources during emergencies. Lastly, communications between public safety agencies and support services are important for obtaining additional assistance and resources when needed.

Explanation
The given statement "Network based is - GPS" is false. This suggests that the network-based location service is not GPS. Network-based location services use information from cellular towers, Wi-Fi networks, and IP addresses to determine the location of a device. GPS, on the other hand, relies on signals from satellites to provide accurate location information. Therefore, the correct answer is false as the network-based location service is not GPS.

Explanation
The statement "Handset based is GPS" implies that the GPS system is based on the handset. In other words, the GPS functionality is built into the handset, allowing it to determine its location using satellite signals. Therefore, the correct answer is true.

Explanation
ASL stands for American Sign Language, which is a visual language used by deaf and hard-of-hearing individuals in the United States and some parts of Canada. It is a complete and complex language that incorporates hand shapes, facial expressions, and body movements to convey meaning. ASL is not a universal language and differs from spoken languages, making it unique to the deaf community. It is used as a primary means of communication for many deaf individuals and is recognized as an official language in the United States.

Explanation
VoIP stands for Voice over Internet Protocol, which refers to the technology that allows for making phone calls over the internet. It enables users to make voice calls using an internet connection rather than traditional landline phone systems. Therefore, the correct answers are "Calling over the internet" and "Voice over Internet Protocol."