The 911 Dispatcher Exam Practice Test

100 Questions | Total Attempts: 13026

SettingsSettingsSettings
Please wait...
The 911 Dispatcher Exam Practice Test

A 911 Dispatcher is a communication personal who's responsibility includes transmitting (sending/receiving) transparent and reliable information, tracking equipment and vehicles, connect people in need of medical, police, and fire-fighting services. So, if you want to become a 911 Dispatcher, then you must go through the qualification process, which ultimately includes a written test. This practice test will give some insights into the same.


Questions and Answers
  • 1. 
    ________can be defined as behavior and attitude patterns exhibiting standards and character marked by pride in oneself and one's career, respect for the people served and commitment to the continued development of skills in the pursuit of excellence.
    • A. 

      Morality

    • B. 

      Ethics

    • C. 

      Professionalism

    • D. 

      Self-respect

  • 2. 
    What statute advises that no public safety telecommunicator or employee of a state agency or county, city or other political subdivision in the state shall have any interest financial or otherwise, direct or indirect, engages in any business transaction or professional activity; or incur any obligation of any nature, which is in substantial conflict with the proper discharge of his/her duties in the public interest.
    • A. 

      119

    • B. 

      114

    • C. 

      112

    • D. 

      136

  • 3. 
    A high standard of ethical and moral conduct is an essential ingredient in the development of a professional public safety telecommunicator on or off duty.
    • A. 

      True

    • B. 

      False

  • 4. 
    A _________ is anything of value intended to benefit the giver more than the receiver, given to a person because of position and authority rather than because of an individual or personal qualities.
    • A. 

      Gift

    • B. 

      Reward

    • C. 

      Gratuity

    • D. 

      Benefit

  • 5. 
    What state was the first to utilize 2 way radios in 1933?
    • A. 

      California

    • B. 

      New Jersey

    • C. 

      Illinois

    • D. 

      Florida

  • 6. 
    In what year was Senate Bill 800 declaring 911 as the National Communications number.
    • A. 

      2004

    • B. 

      1961

    • C. 

      1999

    • D. 

      2001

  • 7. 
    Civil Law deals with the body of statutes and other laws that define conduct which is prohibited by the government and that sets out government sanctions to be imposed on those that breach laws.
    • A. 

      True

    • B. 

      False Criminal Law does that

  • 8. 
    When a judge "sustains" an objection:
    • A. 

      The witness may answer

    • B. 

      The witness should ask his attorney

    • C. 

      The witness should not answer

    • D. 

      The wintess should ask a question

  • 9. 
    What statute governs the Florida "Sunshine Law?"
    • A. 

      114

    • B. 

      121

    • C. 

      119

    • D. 

      111

  • 10. 
    The _________ specifies a series of administrative, physical, and technical safeguards for covered entities to use to assure the confidentiality, integrity, and availability of electronically protected health information.
    • A. 

      The Sunshine Law

    • B. 

      The Security Rule

    • C. 

      Hippa Privacy Rule

    • D. 

      Public Records Law

  • 11. 
    What is a sign of phsical stress?
    • A. 

      Lack of work ethic

    • B. 

      Difficulty concentrating and remaining focused

    • C. 

      Low morale

    • D. 

      Insomnia

  • 12. 
    What phase of barricaded subjects is information about subject obtained?
    • A. 

      Containment phase

    • B. 

      Termination phase

    • C. 

      Observation phase

    • D. 

      Approach phase

  • 13. 
    What is the age for a missing person when Silver Alerts are activated?
    • A. 

      75

    • B. 

      60

    • C. 

      55

    • D. 

      65

  • 14. 
    Which information can not be garnered from FCIC?
    • A. 

      Stolen guns

    • B. 

      Gang files

    • C. 

      Criminal histories

    • D. 

      Stolen credit cards

  • 15. 
    Where is NCIC housed?
    • A. 

      Washington D.C.

    • B. 

      Richmond, Virginia

    • C. 

      Clarksburg, West Virginia

    • D. 

      Annapolis, Maryland

  • 16. 
    Over _________ Million transactions a month travel thru FCIC.
    • A. 

      93

    • B. 

      102

    • C. 

      61

    • D. 

      87

  • 17. 
    EMT's provide advanced life support to victims.
    • A. 

      True

    • B. 

      False Basic life support

  • 18. 
    For an Amber Alert, the child must be under the age of 21 years of age.
    • A. 

      True

    • B. 

      False Must be under 18 years of age

  • 19. 
    Amber, Silver and LEO alerts are displayed on lottery machines.
    • A. 

      True

    • B. 

      False

  • 20. 
    An inference refers to the process of deriving a conclusion not only based on fact but also based on human perception and logic.
    • A. 

      True

    • B. 

      False

  • 21. 
    All students in the 911 Public Safety Telecommunicator Program are expected to attend and successfully complete a CPR certification class
    • A. 

      True

    • B. 

      False

  • 22. 
    The term NORAD stands for:
    • A. 

      National Officers Retaining Area Defenses

    • B. 

      North American Aerospace Defense Command

    • C. 

      National Organization for response and Detaining

    • D. 

      North American Roadway Area Department

  • 23. 
    Biological, Nuclear/Radiological, Incendiary, Chemical and Explosive Agents is known in short as:
    • A. 

      BNRICEA

    • B. 

      FEMA

    • C. 

      BNICE

    • D. 

      BRICE

  • 24. 
    The group whose mission is to support citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate hazards is known as:
    • A. 

      NIMS

    • B. 

      NORAD

    • C. 

      CEMP

    • D. 

      FEMA

  • 25. 
    FEMA provides services for crisis counseling, unemployment, legal services and special tax considerations.
    • A. 

      True

    • B. 

      False