911 Dispatcher Practice

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  • 1/99 Questions

    A high standard of ethical and moral conduct is an essential ingredient in the development of a professional public safety telecommunicator on or off duty.

    • True
    • False
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About This Quiz

What do you know about an emergency dispatcher? Can you pass this 911 dispatcher practice test free quiz we have designed below to check how knowledgeable you are? A 911 Dispatcher is a communication personnel whose responsibility includes transmitting (sending/receiving) pure and reliable information, tracking equipment and vehicles, connect people in need of emergencies, including police services, firefighting, and firefighting services. If you wish to work in this field and ask yourself, could I be a 911 dispatcher, this quiz is for you. Go for it, then, and all the best.

911 Dispatcher Practice - Quiz

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  • 2. 

    Public Safety Telecommunicators need to understand the difference between public information and confidential information.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Public Safety Telecommunicators need to understand the difference between public information and confidential information because they are responsible for handling emergency calls and dispatching appropriate assistance. They need to know what information can be shared with the public and what needs to be kept confidential to ensure the safety and privacy of individuals involved. This knowledge is crucial in maintaining effective communication and providing accurate and timely assistance in emergency situations.

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  • 3. 

    Utilizing basic questioning techniques will assist in properly classifying a call.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Utilizing basic questioning techniques helps in properly classifying a call because it allows the person handling the call to gather necessary information and identify the nature of the call. By asking relevant questions, the call handler can determine the appropriate category or department to transfer the call to, ensuring that the caller's needs are addressed efficiently. This helps in streamlining the call handling process and providing better customer service.

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  • 4. 

    HIPAA was designed to protect patients from disclosure of protected health information that is oral, written, or electronic.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    HIPAA, or the Health Insurance Portability and Accountability Act, was indeed designed to protect patients' privacy by preventing the disclosure of their protected health information. This information can be in various forms, including oral, written, or electronic. Therefore, it is true that HIPAA aims to safeguard patients' data and maintain confidentiality in healthcare settings.

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  • 5. 

    Stress is defined as physical, mental, or emotional factors that cause bodily or mental tension.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The explanation for the given correct answer is that stress is indeed defined as physical, mental, or emotional factors that cause bodily or mental tension. This means that stress can be caused by various factors, such as work pressure, personal problems, or even physical illness, and it can manifest in both physical and mental symptoms. Therefore, the statement "Stress is defined as physical, mental, or emotional factors that cause bodily or mental tension" is true.

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  • 6. 

    Critical Incident Stress Management (CISM) is a structured process for managing the stress involved in a critical incident.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Critical Incident Stress Management (CISM) is indeed a structured process designed to help individuals manage the stress and emotional impact associated with critical incidents. It provides support, counseling, and debriefing sessions to help individuals cope with the aftermath of traumatic events. Therefore, the statement "Critical Incident Stress Management (CISM) is a structured process for managing the stress involved in a critical incident" is true.

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  • 7. 

    Taking a deep breath or avoiding personalizing the situation is a way to manage stress during an "in progress" incident.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Taking a deep breath or avoiding personalizing the situation can help manage stress during an "in progress" incident. By taking a deep breath, individuals can activate their body's relaxation response, which can help reduce stress levels. Avoiding personalizing the situation means not taking the incident as a personal attack or blaming oneself, which can also help in managing stress. Therefore, the statement is true as these techniques can be effective in dealing with stress during an ongoing incident.

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  • 8. 

    The TDD receives calls and communicates with citizens who are hearing impaired and/or unable to communicate verbally.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement is true because the TDD (Telecommunications Device for the Deaf) is specifically designed to receive calls and facilitate communication with individuals who are hearing impaired or unable to communicate verbally. TDD allows for text-based communication, enabling those with hearing or speech disabilities to communicate effectively over the phone. Therefore, the statement accurately describes the purpose and function of TDD.

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  • 9. 

    The primary role and responsibilities of the TERT Team are to provide mission-critical assistance for call-taking and dispatcher functions during and after a disaster incident.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The TERT Team's main role and responsibilities are to offer crucial aid for call-taking and dispatcher functions in times of a disaster incident. This means that they are responsible for providing necessary support and assistance during and after such incidents, highlighting the importance of their role in emergency situations.

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  • 10. 

    CHEMTREC is a 24/7/365 emergency call center that provides immediate information and assistance to anyone involved in a chemical or hazardous material incident around the globe.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The given statement is true. CHEMTREC is indeed a 24/7/365 emergency call center that offers immediate information and aid to individuals involved in a chemical or hazardous material incident worldwide. This service is crucial in ensuring prompt response and assistance in such emergencies, helping to mitigate potential risks and ensure the safety of those affected.

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  • 11. 

    All students in the 911 Public Safety Telecommunicator Program are expected to attend and successfully complete a CPR certification class.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    In the 911 Public Safety Telecommunicator Program, it is expected that all students attend and successfully complete a CPR certification class. This implies that CPR certification is a requirement for the program and it is mandatory for students to participate in order to successfully complete the program. Therefore, the statement that all students in the program are expected to attend and complete a CPR certification class is true.

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  • 12. 

    The Florida Crime and Information Center (FCIC) and the National Crime Information Center (NCIC) collect, maintain, and provide criminal justice information to local, state, and federal agencies in a complete and accurate manner.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The FCIC and NCIC are responsible for collecting, maintaining, and providing criminal justice information to various agencies. This indicates that they strive to ensure that the information they provide is complete and accurate. Therefore, the statement is true.

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  • 13. 

    A deposition, also known as a depo, is the taking of testimony under oath.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    A deposition is a legal process where a witness is sworn in and provides testimony under oath. This testimony is typically recorded and can be used as evidence in a court case. Therefore, the statement that a deposition is the taking of testimony under oath is true.

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  • 14. 

    Ethics is defined as the principles of honor, morality, and accepted rules of conduct that govern an individual group.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Ethics refers to the principles that guide an individual or group's behavior, emphasizing honor, morality, and accepted rules of conduct. These principles serve as a moral compass, determining what is considered right or wrong in a given context. Therefore, the statement that ethics is defined as the principles of honor, morality, and accepted rules of conduct is accurate and true.

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  • 15. 

    Telematic Call Centers use two-way wireless communications between a vehicle and a processing center.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Telematic Call Centers utilize two-way wireless communications to establish a connection between a vehicle and a processing center. This allows for the exchange of information and data between the vehicle and the center, enabling services such as remote diagnostics, emergency assistance, and vehicle tracking. The use of wireless technology ensures a seamless and efficient communication process, enhancing the functionality and effectiveness of Telematic Call Centers.

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  • 16. 

    A Dirty Bomb is also known as a Radiological Dispersal Device (RDD).

    • True

    • False

    Correct Answer
    A. True
    Explanation
    A Dirty Bomb is indeed known as a Radiological Dispersal Device (RDD). This type of bomb combines conventional explosives, such as dynamite, with radioactive materials. When it explodes, it disperses the radioactive materials, causing contamination and potential harm to people and the environment. The purpose of a Dirty Bomb is not primarily to cause mass casualties through the explosion itself, but rather to create fear, panic, and disruption by spreading radiation. It is important to note that while a Dirty Bomb can cause significant psychological and economic damage, the immediate health risks are generally lower compared to a nuclear explosion.

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  • 17. 

    A telecommunicator can not be held criminally liable if they violate a law or statute.

    • True

    • False.They can be held liable.

    Correct Answer
    A. False.They can be held liable.
    Explanation
    The statement contradicts the correct answer. It states that a telecommunicator cannot be held criminally liable if they violate a law or statute, but the correct answer states that they can be held liable. This means that a telecommunicator can face criminal charges if they violate a law or statute.

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  • 18. 

    The Florida Interoperability Network, or FIN, is provided by the State of Florida for all public safety disciplines.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement is true because the Florida Interoperability Network (FIN) is indeed provided by the State of Florida for all public safety disciplines. This network allows different public safety agencies and departments to communicate and share information efficiently, ensuring effective coordination and response during emergencies or critical situations. By providing a common platform for communication, FIN enhances interoperability among various public safety disciplines, such as law enforcement, fire services, emergency medical services, and others.

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  • 19. 

    Multi-functional dexterity is:

    • Being able to sit at your desk for a long period of time without a break.

    • Being able to write, type, listen, and talk at the same time.

    • Being able to eat food and drink water at your CAD.

    • Being able to carry on a conversation with a co-worker while listening to a caller.

    Correct Answer
    A. Being able to write, type, listen, and talk at the same time.
    Explanation
    Multi-functional dexterity refers to the ability to perform multiple tasks simultaneously. This includes being able to write, type, listen, and talk at the same time. It requires coordination and concentration to effectively handle multiple activities at once. This skill is valuable in various work settings where multitasking is necessary, such as in office environments or customer service roles.

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  • 20. 

    Inference refers to the process of deriving a conclusion not only based on fact but also based on human perception and logic.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Inference is the process of drawing conclusions based on facts, observations, and logical reasoning. It involves using available evidence to make educated guesses or predictions. Inference goes beyond just facts and incorporates human perception and logic to arrive at a conclusion. Therefore, the given statement that inference refers to the process of deriving a conclusion not only based on fact but also based on human perception and logic is true.

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  • 21. 

    Florida's Silver Alert Plan was made effective by Executive Order signed by Charlie Crist on October 8, 2008.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The given statement is true. Florida's Silver Alert Plan was indeed made effective by an Executive Order signed by Charlie Crist on October 8, 2008. This plan is designed to aid in the recovery of missing elderly individuals and individuals with cognitive impairments. It allows law enforcement agencies to rapidly disseminate information to the public, including media outlets, in order to help locate missing persons and ensure their safety.

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  • 22. 

    The first test call was made using the 911 system in Haleyville, Alabama, on February 16, 1968.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement is true because the first test call using the 911 system did indeed take place in Haleyville, Alabama, on February 16, 1968. This call was made as a test to the newly established emergency telephone number system, which aimed to provide a standardized way for people to quickly reach emergency services. The successful test call in Haleyville marked the beginning of the 911 system's implementation and eventual widespread adoption across the United States.

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  • 23. 

    A mobile radio is more powerful than a base radio or a portable radio.

    • True

    • False.The base radio is more powerful.

    Correct Answer
    A. False.The base radio is more powerful.
    Explanation
    The given answer states that the base radio is more powerful than a mobile radio or a portable radio. This means that the statement in the question, which claims that a mobile radio is more powerful, is incorrect. Therefore, the correct answer is false.

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  • 24. 

    For an Amber Alert, the child must be under the age of 21 years of age.

    • True

    • False. Must be under 18 years of age.

    Correct Answer
    A. False. Must be under 18 years of age.
    Explanation
    The given statement is false. For an Amber Alert, the child must be under 18 years of age, not 21. Amber Alerts are emergency notifications issued in cases of child abductions, and they are designed to help locate and recover abducted children quickly. The age limit of 18 ensures that the alerts are focused on cases involving minors who are at higher risk and require immediate attention.

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  • 25. 

    It is ok to ask a suicidal caller if they are planning to hurt themselves or are suicidal.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    It is important to ask a suicidal caller if they are planning to hurt themselves or are suicidal. This allows the caller to openly express their feelings and provides an opportunity for immediate intervention or assistance. By directly addressing the issue, it shows concern and empathy, and can help the caller feel understood and supported. It also helps the person on the other end of the line to assess the level of risk and take appropriate actions to ensure the caller's safety.

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  • 26. 

    Public Safety Telecommunicators need to be able to discern the differences between criminal and civil law.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Public Safety Telecommunicators, also known as 911 dispatchers, play a crucial role in emergency situations. They need to have a good understanding of criminal and civil law to effectively handle calls and dispatch appropriate help. Criminal law deals with offenses against society, such as crimes, while civil law deals with disputes between individuals or organizations. By discerning the differences between these two types of law, telecommunicators can accurately assess the nature of the emergency and provide appropriate assistance. Therefore, it is important for Public Safety Telecommunicators to have knowledge of criminal and civil law, making the statement true.

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  • 27. 

    A secondary emergency response unit is the main unit assigned to a particular call.

    • True

    • False.It is the primary unit.

    Correct Answer
    A. False.It is the primary unit.
    Explanation
    The given statement is false. A secondary emergency response unit is not the main unit assigned to a particular call. Instead, it is an additional unit that provides support and assistance to the primary unit. The primary unit is the main unit that is initially dispatched to respond to an emergency call.

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  • 28. 

    The "Sunshine Law" passed in 1909 provides that any records made or received by any public agency in the course of its official business are available for inspection and copying by any person.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The "Sunshine Law" passed in 1909 ensures that records made or received by any public agency during its official business can be accessed and copied by anyone. This law promotes transparency and accountability in government operations by allowing the public to have access to these records. Therefore, the statement is true.

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  • 29. 

    Interpersonal skills encompass communication between two or more people and include only verbal communication.

    • True

    • False.It also includes non-verbal communication.

    Correct Answer
    A. False.It also includes non-verbal communication.
    Explanation
    The given statement is false. Interpersonal skills not only involve verbal communication but also include non-verbal communication. Non-verbal communication plays a crucial role in conveying messages, emotions, and intentions through body language, facial expressions, gestures, and tone of voice. These non-verbal cues can sometimes have a stronger impact than verbal communication alone. Therefore, interpersonal skills encompass both verbal and non-verbal communication.

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  • 30. 

    Law enforcement-only telecommunicators will not be required to take a CPR course.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Law enforcement-only telecommunicators will be required to take a CPR course.

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  • 31. 

    The Emergency Operations Center (EOP) is located at:

    • Near the largest county sheriff's office in the area

    • Inside a hospital

    • In a centralized location for representatives of all emergency support functions

    • In another county where the incident is occurring

    Correct Answer
    A. In a centralized location for representatives of all emergency support functions
    Explanation
    The correct answer is "In a centralized location for representatives of all emergency support functions." This is because the Emergency Operations Center (EOP) is typically established in a central location that allows representatives from various emergency support functions to coordinate and collaborate effectively during an emergency situation. By being centrally located, the EOP ensures that all relevant personnel can easily access and communicate with each other, facilitating efficient response and decision-making.

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  • 32. 

    The Florida Amber Alert was established in August 2000.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The given statement is true. The Florida Amber Alert was indeed established in August 2000. The Amber Alert system is a child abduction alert system that operates in the United States, and it was named after Amber Hagerman, a 9-year-old girl who was abducted and murdered in Texas in 1996. The purpose of the Florida Amber Alert is to quickly disseminate information about abducted children to the public in order to aid in their recovery.

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  • 33. 

    The number 911 is used as the emergency number only in the United States and Canada.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The explanation for the answer "True" is that the number 911 is indeed used as the emergency number only in the United States and Canada. In these countries, dialing 911 connects the caller directly to emergency services such as police, fire, or medical assistance. This standardized emergency number has been established to ensure quick and efficient response to emergencies in these regions.

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  • 34. 

    A multi-casualty incident is defined as an incident where the number and severity of casualties exceed the capability of the responders' initial resources.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    A multi-casualty incident refers to a situation where there are more casualties and their severity is beyond what the initial resources of the responders can handle. This means that the number of injured or affected individuals is too high or the injuries are too severe for the available resources to effectively manage. Therefore, the statement that a multi-casualty incident is defined as an incident where the number and severity of casualties exceed the capability of the responders' initial resources is true.

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  • 35. 

    The effect of long-term mental stress is known as:

    • Low morale

    • Lack of drive

    • Burnout

    • Negative attitude

    Correct Answer
    A. Burnout
    Explanation
    Burnout is the correct answer because it refers to the state of physical, emotional, and mental exhaustion caused by prolonged stress. It is characterized by feelings of detachment, cynicism, and a decrease in productivity and motivation. Burnout is often a result of chronic stress, especially in high-pressure work environments or situations where individuals feel overwhelmed and unable to cope with the demands placed upon them. It can have detrimental effects on both mental and physical health, leading to decreased job satisfaction, increased absenteeism, and a decline in overall well-being.

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  • 36. 

    Active listening skills include:

    • Interrupting when the caller is going on and on.

    • Become defensive if the caller becomes defensive.

    • Not passing judgments or jumping to conclusions.

    • Don't show empathy for the caller's situation, and it shows weakness in a call taker.

    Correct Answer
    A. Not passing judgments or jumping to conclusions.
    Explanation
    Active listening skills involve not passing judgments or jumping to conclusions. This means that the listener should avoid making assumptions or forming opinions about the caller's situation without having all the necessary information. By refraining from passing judgments or jumping to conclusions, the listener can maintain an open and unbiased mindset, allowing for better understanding and effective communication with the caller. This skill is important in building rapport, resolving conflicts, and providing appropriate support and assistance.

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  • 37. 

    Stressors that are unique to a telecommunicator include:

    • A death in the family, divorce, or familial issues.

    • Multi-tasking, life or death situations, urgency, or shift rotations.

    • Heavy traffic coming into work, long commutes, or traffic delays.

    • Problems with coworkers, supervisors, or managers.

    Correct Answer
    A. Multi-tasking, life or death situations, urgency, or shift rotations.
    Explanation
    Telecommunicators, as the name suggests, are responsible for handling emergency calls and dispatching appropriate help. This job requires them to multitask efficiently, as they must gather information, provide instructions, and coordinate emergency responses simultaneously. Additionally, they often face life or death situations where quick decision-making is crucial. The nature of their work also involves a sense of urgency, as they need to respond promptly to emergencies. Furthermore, telecommunicators may have to work in rotating shifts, which can be mentally and physically challenging. Therefore, the stressors unique to telecommunicators include multitasking, life or death situations, urgency, and shift rotations.

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  • 38. 

    Ethics can be defined as:

    • Principles of honor, morality, and accepted rules of conduct of an individual or group.

    • Behavior and attitude patterns exhibit standards and character marked in pride in oneself.

    • Respect for the people one serves.

    • Commitment is one's career.

    Correct Answer
    A. Principles of honor, morality, and accepted rules of conduct of an individual or group.
    Explanation
    Ethics can be defined as the principles of honor, morality, and accepted rules of conduct of an individual or group. This definition encompasses the idea that ethics involves the standards and character exhibited by an individual or group, as well as the respect they have for the people they serve and their commitment to their career. It highlights the importance of following moral principles and adhering to accepted codes of conduct in order to maintain integrity and ensure ethical behavior.

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  • 39. 

    The intentional release of toxic biological agents to harm and terrorize citizens in the name of a political or other cause is known as:

    • State terrorism

    • Bio-terrorism

    • Eco-terrorism

    • Nuclear terrorism

    Correct Answer
    A. Bio-terrorism
    Explanation
    Bio-terrorism refers to the intentional release of toxic biological agents with the purpose of causing harm and terrorizing citizens. This act is motivated by political or other causes. Unlike state terrorism, which involves the use of force by a government against its own citizens, bio-terrorism is carried out by non-state actors. It is distinct from eco-terrorism, which focuses on causing environmental damage, and nuclear terrorism, which involves the use of nuclear weapons for terrorist purposes.

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  • 40. 

    The Florida interoperability capabilities, including the Florida Interoperability Network (FIN), can only be used in case of emergencies.

    • True

    • False.It can be used for daily operations also.

    Correct Answer
    A. False.It can be used for daily operations also.
    Explanation
    The given answer states that the Florida interoperability capabilities, including the Florida Interoperability Network (FIN), can be used for daily operations as well, not just in case of emergencies. This suggests that the FIN is not limited to emergency situations and can be utilized for regular operations in Florida.

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  • 41. 

    EMTs provide advanced life support to victims.

    • True

    • False Basic life support

    Correct Answer
    A. False Basic life support
    Explanation
    EMTs do not provide advanced life support to victims. Instead, they provide basic life support. This may include performing CPR, controlling bleeding, and providing oxygen, among other basic medical interventions. Advanced life support, on the other hand, involves more advanced medical procedures such as administering medications, intubation, and cardiac monitoring. Therefore, the correct answer is false, as EMTs provide basic life support rather than advanced life support.

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  • 42. 

    An ________ incident is one that requires an immediate response due to persons in imminent danger of loss of life or limb or injuries beyond immediate first aid.

    • Emergency

    • Non-emergency

    • Routine

    • Urgent

    Correct Answer
    A. Emergency
    Explanation
    An emergency incident refers to a situation that demands an immediate response because individuals are at risk of losing their lives, limbs, or suffering injuries that cannot be addressed solely through first aid. This implies that the situation is critical and requires urgent attention and intervention to prevent further harm or casualties.

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  • 43. 

    Responding "Cold" to a call by Emergency Medical Services is:

    • Lights and sirens.

    • For life-threatening calls or emergencies

    • No lights or sirens.

    • For routine calls

    Correct Answer
    A. No lights or sirens.
    Explanation
    Responding "Cold" to a call by Emergency Medical Services without lights and sirens indicates that it is a routine call, not a life-threatening emergency. This means that the situation does not require immediate and urgent medical attention, and the EMS team can proceed to the location without using lights and sirens. This helps to minimize the disruption caused by emergency vehicles and ensures that the use of lights and sirens is reserved for situations where time is of the essence.

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  • 44. 

    SERT operates under the direction and control of the President of the United States.

    • True

    • False 

    Correct Answer
    A. False 
    Explanation
    The statement contradicts the given answer. According to the statement, SERT operates under the direction and control of the President of the United States, not the Governor. Therefore, the correct answer is False.

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  • 45. 

    The information needed for basic questioning for a Telecommunicator includes:

    • Getting the caller's first and last name, address, and date of birth

    • Where, what, when, weapons, who, and how

    • Finding out if the call just occurred or if it past occurred

    • Asking if the patient needs an ambulance

    Correct Answer
    A. Where, what, when, weapons, who, and how
    Explanation
    The correct answer is a list of key information that a Telecommunicator needs to gather during a basic questioning. This includes asking about the location (where), the nature of the incident (what), the time of the incident (when), if there are any weapons involved, identifying the individuals involved (who), and understanding how the incident occurred (how). This information is crucial for the Telecommunicator to assess the situation accurately and provide appropriate assistance or dispatch emergency services if needed.

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  • 46. 

    Eustress is defined as any stress reaction resulting from unpleasant or harmful events or consequences.

    • True

    • False Eustress is associated with pleasant experiences or positive emotions.

    Correct Answer
    A. False Eustress is associated with pleasant experiences or positive emotions.
    Explanation
    The given statement is false because eustress is actually associated with pleasant experiences or positive emotions. It refers to a positive form of stress that motivates and energizes individuals. It is often experienced during events such as weddings, promotions, or exciting challenges. Unlike distress, which is caused by negative events or harmful consequences, eustress helps individuals grow, achieve goals, and improve performance.

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  • 47. 

    The group whose mission is to support citizens and first responders to ensure that as a nation, we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from, and mitigate hazards is known as:

    • NIMS

    • NORAD

    • CEMP

    • FEMA

    Correct Answer
    A. FEMA
    Explanation
    FEMA stands for the Federal Emergency Management Agency. It is the group whose mission is to support citizens and first responders in order to build, sustain, and improve the nation's capability to prepare for, protect against, respond to, recover from, and mitigate hazards. FEMA plays a crucial role in coordinating and providing assistance during emergencies and disasters, working together with various government agencies, organizations, and communities to ensure effective response and recovery efforts.

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  • 48. 

    The five phases of the active shooter are the initial phase, negotiation phase, termination phase, observation phase, and containment phase.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The five phases of an active shooter incident, as commonly described, are:
    Preparation Phase: Pre-incident planning and preparation by responders.
    Initial Phase: The start of the incident with the active shooter.
    Resolution Phase: Includes negotiation (if applicable) and termination (stopping the shooter) phases.
    Post-Incident Phase: Activities after the incident, including debriefing and investigations.
    The terms "observation phase" and "containment phase" are not part of the standard phases of an active shooter incident.

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  • 49. 

    A past event is also known as a delayed call.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement "A past event is also known as a delayed call" is true. While the term "delayed call" may not be commonly used to describe past events, the explanation provided suggests that a past event, by definition, has already occurred at a previous time. Describing it as a "delayed call" implies that it was originally planned or scheduled to happen at a specific time but experienced a delay until a later time. Therefore, the statement is considered true in this context.

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  • Sep 04, 2024
    Quiz Edited by
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  • Aug 03, 2012
    Quiz Created by
    HKSCHICO

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