Supervisory Management - Qp4

8 Questions

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Supervisory Management Quizzes & Trivia

Questions and Answers
  • 1. 
    Good communication is the lifeblood of any organisation. It is the thread that ties all the management functions together.
    • A. 

      True

    • B. 

      False

  • 2. 
    Research tells us that supervisors and managers spend some        of their waking hours communicating in one of its various forms: reading, writing, speaking and listening. 
    • A. 

      60%

    • B. 

      70%

    • C. 

      80%

    • D. 

      90%

  • 3. 
    Communication between and among people can often be 100% perfect.
    • A. 

      True

    • B. 

      False

  • 4. 
    What can we do to lessen the problems we encounter when communicating with words/language? (Select Two)
    • A. 

      Use simple and clear language

    • B. 

      Learn different languages to understand people from different countries and societies.

    • C. 

      Request feedback to clarify and confirm the receiver's understanding for both verbal and written communications.

  • 5. 
    This is another major barrier to effective communications. However, if used well, this barrier can be turned into the key to clear communications?
    • A. 

      Feedback

    • B. 

      Perception

  • 6. 
    The best way of obtaining feedback is to ask open ended questions instead of closed ended questions.
    • A. 

      True

    • B. 

      False

  • 7. 
    Select which questions are open ended.
    • A. 

      Do you understand?

    • B. 

      Explain to me in detail about anything that you are not yet sure of.

    • C. 

      Exactly why do you want to work with George?

    • D. 

      Have you thought about why you want to work with George?

  • 8. 
    When a supervisor gives instructions or information, he must not be sensitive or receptive to any form of feedback from the receiver.
    • A. 

      True

    • B. 

      False