Community Rebuilders Settling Landlord Tenant Disputes

8 Questions

Settings
Please wait...
Community Quizzes & Trivia

This is your description.


Questions and Answers
  • 1. 
    How many steps must be followed when settling Community Rebuilders Landlord/Tenant disputes?
    • A. 

      Four

    • B. 

      Five

    • C. 

      Six

    • D. 

      Seven

  • 2. 
    A follow up phone call is an optional step since sometimes both parties do not need to know all of the information involved.
    • A. 

      True

    • B. 

      False

  • 3. 
    Follow up thank you notes should be written to both the landlord and the tenant.
    • A. 

      True

    • B. 

      False

  • 4. 
    When an HRS receives a phone call about a landlord/tenant concern, they should always remain impartial and honor _________________.
  • 5. 
    A successful resolution means that all parties are_____________with the outcome.
  • 6. 
    A Housing Resource Specialist should mediate in all landlord/tenant disputes.
    • A. 

      True

    • B. 

      False

  • 7. 
    There are 4 documents from the case file that should be reviewed with participants during the face to face meeting. They are:
    • A. 

      Lease, Keys to Being a Quality Tenant, ROI, Program Agreement

    • B. 

      Keys to Being a Quality Tenant, Program Agreement, Lease, Permanent Housing Plan

    • C. 

      Lease, Permanent Housing Plan, Check Request, ROI

    • D. 

      Program Agreement, Homeward Bound, ROI, Keys to Being A Quality Tenant

  • 8. 
    A face to face meeting is beneficial because it provides a more "rich" medium of communication.
    • A. 

      True

    • B. 

      False