Business & Management Trivia Questions

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| By Umarsingh

Umarsingh

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Quizzes Created: 6 | Total Attempts: 14,943

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1/66 Questions

In order to conduct elicitation activities, what tasks, documents or knowledge will you need to move forward?
- Plan requirements management, plan requirements communication.
- Prepare for elicitation, execute requirements work plan.
- Plan requirements management, conduct stakeholder analysis.
- Confirm elicitation resources, build requirements work plan.

About This Quiz

Starting a business is not an easy task; it has to have the capability to withstand changes in the business environment. A business manager is tasked to help the employers firm to meet its objectives effectively. Test how capable you are to manage a business by taking the giving the quiz below a try.

Business & Management Trivia Questions - Quiz

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2.

What is a business policy?
- A non-actionable directive that supports a business goal.
- An actionable directive that supports a business goal.
- A passive directive that supports a business goal.
- A manual that has been created to show the roles and responsibilities of the team.
Correct Answer

A. A non-actionable directive that supports a business goal.

Explanation

A business policy is a non-actionable directive that supports a business goal. This means that it is a guiding principle or rule that outlines the desired outcome for the business, but it does not provide specific steps or actions to achieve that outcome. Instead, it sets the overall direction and framework for decision-making and strategy implementation.

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1
3.

Interface Analysis does NOT include:
- Data models.
- UIs (user interfaces).
- Interfaces to and from external applications.
- Interfaces to and from external hardware devices.
Correct Answer

A. Data models.

Explanation

Interface Analysis is a process that focuses on identifying and defining the interfaces between different components or systems. It involves analyzing and documenting the interactions, protocols, and data exchange between these interfaces. However, data models are not considered part of interface analysis. Data models are used to represent the structure, relationships, and constraints of data within a system, but they do not directly deal with the interfaces and their interactions. Therefore, data models are excluded from the scope of interface analysis.

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4.

You are running a requirements workshop. What task or activity are you performing?
- Documenting elicitation results.
- Elicitation planning
- Executing requirements work plan
- Conducting elicitation activities.
Correct Answer

A. Conducting elicitation activities.

Explanation

In a requirements workshop, the task or activity of conducting elicitation activities involves actively engaging with stakeholders to gather and collect requirements. This could include techniques such as interviews, brainstorming sessions, and group discussions to elicit information and gather insights. It is a crucial step in the requirements gathering process as it helps to identify and document the needs, expectations, and constraints of the stakeholders, which will ultimately contribute to the development of a comprehensive set of requirements.

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5.

What are the outputs of preparing for elicitation?
- Organizational assets, requirements work plan.
- Requirements work plan, stakeholder communication, risk analysis.
- Observation, prototype, assigned resources.
- Supporting materials, scheduled resources.
Correct Answer

A. Supporting materials, scheduled resources.

Explanation

The outputs of preparing for elicitation include supporting materials and scheduled resources. Supporting materials refer to any documents or resources that can aid in the elicitation process, such as templates, guidelines, or previous project documentation. Scheduled resources refer to the allocation of specific individuals or teams who will be involved in the elicitation activities. These outputs are essential for ensuring that the elicitation process is well-prepared and organized, allowing for effective and efficient gathering of requirements from stakeholders.

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6.

Which of the following best represent forms of documentation??
- Meeting minutes, whiteboards, town hall meeting.
- Audio recording, virtual whiteboard..
- Meeting minutes, videotaping, requirements workshop.
- Communication plan, project plan, requirements plan.
Correct Answer

A. Audio recording, virtual whiteboard..

Explanation

The forms of documentation mentioned in the answer, audio recording and virtual whiteboard, are commonly used methods to document information. Audio recording allows for the capturing of verbal discussions and meetings, while a virtual whiteboard provides a digital platform for visual documentation and collaboration. Both of these methods can be used to record and document important information, discussions, and ideas.

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7.

Which stakeholders participate in confirming elicitation results
- The project team
- The BA.
- Any stakeholder who has participated in elicitation tasks.
- Stakeholders with enough authority to approve requirements.
Correct Answer

A. Any stakeholder who has participated in elicitation tasks.

Explanation

Any stakeholder who has participated in elicitation tasks can participate in confirming elicitation results. This means that individuals who have been involved in the process of gathering requirements and conducting elicitation activities can provide their input and validate the results. This ensures that the requirements collected accurately reflect the needs and expectations of the stakeholders involved. The confirmation of elicitation results is crucial to ensure that the requirements are comprehensive and meet the necessary criteria for approval and implementation.

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8.

Two Requirements Elicitation techniques for effectively delivering requirements quickly are:
- Interviews and Reverse Engineering.
- Requirements workshop and prototyping
- Interface analysis and focus group.
- Interviews and prototyping.
Correct Answer

A. Requirements workshop and prototyping

Explanation

Requirements workshop and prototyping are effective techniques for quickly delivering requirements. A requirements workshop involves bringing together stakeholders and subject matter experts to discuss and define requirements collaboratively. This allows for a thorough understanding of the needs and expectations of all parties involved. Prototyping, on the other hand, involves creating a working model or prototype of the desired system or product. This allows stakeholders to visualize and provide feedback on the requirements, leading to faster iteration and refinement. By combining these two techniques, requirements can be elicited and delivered efficiently, ensuring a successful project outcome.

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9.

Which statement about how User Interfaces (UI) and prototypes help with requirements elicitation and documentation is LEAST true?
- They will uncover additional data attributes and relationships.
- They will help to refine processing requirements for navigation of interfaces.
- Use cases help provide the foundation for UIs, including how they should respond to actors.
- Documenting user interfaces is not a requirements activity, but should be left to interface designers.
Correct Answer

A. Documenting user interfaces is not a requirements activity, but should be left to interface designers.

Explanation

User Interfaces (UI) and prototypes play a crucial role in requirements elicitation and documentation. They not only uncover additional data attributes and relationships but also help refine processing requirements for interface navigation. Use cases are essential in providing a foundation for UIs and determining how they should respond to actors. However, documenting user interfaces is not solely the responsibility of requirements gathering, as it should be left to interface designers who possess the expertise and knowledge in creating effective and user-friendly interfaces.

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10.

You have had several interviews this week for your project. Several problems have come up. So many have come up that your project manager suggested that you track them. Why?
- Used for historical purposes and project planning by the project manager.
- To ensure that when elicitation produces issues they are tracked to resolution.
- Used to ensure the help desk and service management teams are kept in the loop when the resulting production issues come up due to the problems that have been raised.
- To ensure the results of your requirements workshops and interviews are documented.
Correct Answer

A. To ensure that when elicitation produces issues they are tracked to resolution.

Explanation

Tracking the problems that come up during interviews is important to ensure that they are properly addressed and resolved. By tracking these issues, the project manager can monitor their progress and take appropriate actions to resolve them. This helps in ensuring that the project stays on track and any potential roadblocks are identified and resolved in a timely manner. Additionally, tracking these issues also helps in documenting the lessons learned and improving future project planning and execution.

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11.

When selecting requirements elicitation stakeholders and activities, which is the correct relationship between the two?
- Select requirements activities based on the product being built and then identify stakeholders to provide you with their requirements.
- Identify stakeholders and then select requirements activities appropriate to them.
- Identify only stakeholders with the necessary time and knowledge and then select requirements activities appropriate to them.
- There is no typical relationship between stakeholders and selecting requirements activities.
Correct Answer

A. Identify stakeholders and then select requirements activities appropriate to them.

Explanation

The correct relationship between selecting requirements elicitation stakeholders and activities is to first identify stakeholders and then select requirements activities appropriate to them. This ensures that the requirements activities are tailored to the specific needs and perspectives of the stakeholders, leading to more effective elicitation of their requirements.

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12.

All of the following factors are considerations when selecting techniques for Requirements Elicitation EXCEPT:
- Availability and physical distance separating the stakeholders.
- Project budget and size, and the time allowed to gather requirements.
- Requirements documentation tools.
- Political issues and power among the stakeholders.
Correct Answer

A. Requirements documentation tools.

Explanation

The given question asks for the factor that is NOT considered when selecting techniques for Requirements Elicitation. The options provided include availability and physical distance of stakeholders, project budget and size, time allowed to gather requirements, and political issues and power among stakeholders. These factors are all relevant considerations when selecting techniques for Requirements Elicitation. However, requirements documentation tools do not directly impact the selection of techniques for eliciting requirements. Therefore, the correct answer is requirements documentation tools.

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13.

Which of the following statements about Prototyping is INCORRECT?
- The horizontal prototype models a shallow, and possibly wide view of the system's functionality.
- The throw-away prototype seeks to quickly uncover and clarify interface requirements using simple tools, sometimes just paper and pencil.
- The vertical prototype models deep, and usually narrow slice of the entire system's functionality.
- The evolutionary prototype is not as rigorous as the vertical model and is not intended to extend to a fully functional system.
Correct Answer

A. The evolutionary prototype is not as rigorous as the vertical model and is not intended to extend to a fully functional system.

Explanation

The evolutionary prototype is actually more rigorous than the vertical model and is intended to extend to a fully functional system.

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14.

Tasks for Requirements Elicitation apply the LEAST to which of these situations:
- A purchased software system.
- Developing a risk register
- An enhancement to an existing automation system.An enhancement to an existing automation system.
- An enhancement to a business system.
Correct Answer

A. Developing a risk register

Explanation

Tasks for requirements elicitation involve gathering and documenting the needs and expectations of stakeholders in order to define the requirements for a system. In the case of a purchased software system, requirements elicitation may still be necessary to ensure that the system meets the specific needs of the organization. Similarly, when enhancing an existing automation system or business system, requirements elicitation is important to understand the desired changes and ensure they align with the organization's goals. However, developing a risk register may not require extensive requirements elicitation as it primarily involves identifying and assessing potential risks, rather than defining specific system requirements.

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15.

Which tools provide a means of documenting requirements and are easy to share with stakeholders?
- Office productivity.
- Requirements management tools.
- Configuration management tools.
- Specialized application tools.
Correct Answer

A. Office productivity.

Explanation

Office productivity tools, such as word processors, spreadsheets, and presentation software, provide a means of documenting requirements and are easy to share with stakeholders. These tools allow users to create and format documents, tables, and charts to capture and organize requirements effectively. They also offer features like track changes, comments, and version control, which facilitate collaboration and feedback from stakeholders. Additionally, office productivity tools are widely used and familiar to most people, making it easier to share and distribute requirement documents with a broader audience.

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16.

Which of the following statements about use case associations is true:
- An 'extends' use case is functionally equivalent to an alternate flow of events
- An 'includes' use case must be complete if it is not directly triggered by an actor.
- UML standards mandate that an Activity Diagram must be developed to accompany a Use Case diagram.
- A 'depends' use case retains the flow of events where the alternate paths are not restricted.
Correct Answer

A. An 'extends' use case is functionally equivalent to an alternate flow of events
17.

The following can all be used to specify requirements EXCEPT:
- Identify improvement opportunities.
- Develop matrixes.
- Analyze current documentation and systems.
- Capture requirements attributes.
Correct Answer

A. Analyze current documentation and systems.

Explanation

This answer is correct because analyzing current documentation and systems is not a method used to specify requirements. The other options, such as identifying improvement opportunities, developing matrices, and capturing requirements attributes, are all valid ways to specify requirements. Analyzing current documentation and systems may be done as part of the overall requirements gathering process, but it is not specifically used to specify requirements.

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18.

Sara needs to determine if the organization is ready to adopt a specific solution. Which techniques would Sara be likely to draw from to help her conduct the assessment?
- Interviews and root cause analysis.
- Organization modeling and decision analysis.
- SWOT analysis and business rules analysis.
- Data flow diagrams and focus groups.
Correct Answer

A. Data flow diagrams and focus groups.

Explanation

Sara needs to determine if the organization is ready to adopt a specific solution. Data flow diagrams can help her understand the current flow of information within the organization and identify any potential gaps or bottlenecks that may affect the adoption of the solution. Focus groups can provide valuable insights from different stakeholders within the organization, allowing Sara to gather their opinions, concerns, and feedback regarding the proposed solution. By using data flow diagrams and conducting focus groups, Sara can assess the organization's readiness and make informed decisions about adopting the specific solution.

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19.

An example of a solution component is:
- Business analysis solution assessment plan.
- Interaction of the organization and its customers.
- Solution scope.
- Solution assessment recommendation.
Correct Answer

A. Interaction of the organization and its customers.

Explanation

The given answer, "Interaction of the organization and its customers," is an example of a solution component because it highlights the importance of the relationship between the organization and its customers. This component focuses on understanding and analyzing the interactions, needs, and expectations of the customers in order to develop a solution that meets their requirements. By considering the interaction between the organization and its customers, the solution can be tailored to address their specific needs, improve customer satisfaction, and ultimately drive business success.

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20.

Which of the following list of techniques or their elements are most applicable to preparing a business case?
- Cost-Benefit Analysis, Payback Period, and SWOT analysis.
- Document Analysis, Estimating techniques, and Net Present Value.
- Goal Baselining, Estimating techniques, and SWOT analysis.
- Competitive analysis and benchmark studies, Estimating techniques, and Reverse Engineering.
Correct Answer

A. Cost-Benefit Analysis, Payback Period, and SWOT analysis.

Explanation

The techniques or elements that are most applicable to preparing a business case are Cost-Benefit Analysis, Payback Period, and SWOT analysis. Cost-Benefit Analysis helps in evaluating the costs and benefits of a project or investment. Payback Period determines how long it takes for an investment to generate enough cash flows to recover the initial investment. SWOT analysis helps in identifying the strengths, weaknesses, opportunities, and threats associated with a business venture. These techniques are essential in assessing the financial viability, potential risks, and competitive position of a business case.

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21.

When or how would it be most appropriate to describe a non-functional requirement?
- As a supplement to technical design.
- To describe service level requirements.
- When a SME cannot decide the priority of a requirement.
- As a supplement to the testing process.
Correct Answer

A. To describe service level requirements.

Explanation

A non-functional requirement describes the characteristics and constraints of a system, such as performance, security, and reliability. Describing non-functional requirements would be most appropriate when defining service level requirements, as these requirements pertain to the performance, availability, and reliability of a service. By including non-functional requirements in the description of service level requirements, organizations can ensure that the service meets the desired quality standards and performance expectations.

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22.

Which stakeholders are involved in the document elicitation results activity?
- The business analyst.
- The project team.
- All stakeholders.
- The business analyst and the stakeholder(s) the requirements were elicited from.
Correct Answer

A. The business analyst.

Explanation

The correct answer is "The business analyst and the stakeholder(s) the requirements were elicited from." In the document elicitation results activity, the business analyst is involved as they are responsible for gathering and documenting the requirements. Additionally, the stakeholders from whom the requirements were elicited are also involved as they provide the necessary information and insights for the documentation process. The project team and all stakeholders may also be involved to some extent, but the key players in this activity are the business analyst and the stakeholders whose requirements were elicited.

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23.

Which is NOT an example of a solution component?
- Business processes.
- People who operate and maintain the solution.
- Requirements specification.
- Business rules.
Correct Answer

A. Requirements specification.

Explanation

The question asks for an example of a solution component, and the correct answer is "Requirements specification." Solution components refer to the various elements that make up a solution, such as business processes, people who operate and maintain the solution, and business rules. Requirements specification, on the other hand, is not a component itself but rather a document that outlines the necessary features and functionalities of the solution. It provides guidance for the development of the solution but is not considered a standalone component.

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24.

The technique of Interface Analysis is best suited for which of the following:
- Allowing an online focus group to include members located remotely while participating by a network connection.
- Reaching agreements with stakeholders on what interfaces are needed.
- Coordinating the activities used to elicit interface requirements.
- Capturing requirements attributes for interfaces.
Correct Answer

A. Reaching agreements with stakeholders on what interfaces are needed.

Explanation

Interface Analysis is a technique that helps in reaching agreements with stakeholders on what interfaces are needed. This technique involves analyzing and understanding the requirements and preferences of stakeholders in order to determine the interfaces that will best meet their needs. It helps in identifying the necessary interfaces and ensuring that all stakeholders are on the same page regarding their requirements. By using Interface Analysis, organizations can effectively communicate and collaborate with stakeholders to reach a consensus on the interfaces that will be implemented.

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25.

Clara is a new BA on a project. Tomas, the BA who defined the business need, was transferred to the company’s headquarters. The instructions he left Clara were to look at the existing capabilities related to the business need and figure out what was needed. Clara was unsure of what capabilities meant, thinking that they were system features. Tomas told her that capabilities could include:
- Products, services, processes, and solution scope.
- Products, services, events, and software features.
- Software features, tasks, events, and requirements.
- Products, services, goals, and assumptions.
Correct Answer

A. Products, services, events, and software features.

Explanation

The correct answer is "Products, services, events, and software features." This is because capabilities refer to the abilities or functionalities that a system or solution should have in order to meet the business need. In this context, products and services are the tangible offerings, events are specific occurrences or activities, and software features are the specific functionalities that the system should have. These are all relevant aspects to consider when determining what is needed to address the business need.

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26.

Susan thinks she is done with her requirements analysis on a project. Her project manager sent her a terse email telling her she is not done yet. He also sent her the business case for the project, and asked her to complete one more important task to ensure the requirements support the business case. What activity does Susan need to complete?
- Obtain approval of the requirements
- Identify any missing or incorrect requirements.
- Requirements verification.
- Requirements validation.
Correct Answer

A. Requirements validation.

Explanation

Susan needs to complete the activity of requirements validation. This involves ensuring that the requirements she has gathered and analyzed align with the business case for the project. It involves checking if the requirements are complete, accurate, and meet the intended objectives of the project. By validating the requirements, Susan can ensure that they are in line with the overall goals and objectives of the project, and make any necessary adjustments or corrections if needed.

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27.

Ajay is planning a short survey to elicit requirements for a project that will improve the paperless statement function of the financial institution he works for. He will survey approximately 8700 financial advisors at 130 branches spread across 5 countries. What are the primary advantages and disadvantages that Ajay might consider?
- Surveys are done when it is impractical to interview stakeholders.
- Surveys are not effective for collecting information about actual behaviors, but open-ended questions can yield insights
- Closed-ended questions are useful when the range of responses is well understood and they provide more detail than open-ended questions.
Correct Answer

A. Surveys are not effective for collecting information about actual behaviors, but open-ended questions can yield insights

Explanation

Surveys may not be effective for collecting information about actual behaviors because they rely on self-reporting, which may not always accurately reflect real behavior. However, open-ended questions can still provide valuable insights as they allow respondents to provide detailed and subjective information. Closed-ended questions, on the other hand, are more useful when the range of possible responses is well-defined and can provide more specific and detailed information compared to open-ended questions. Therefore, Ajay should consider the limitations of surveys in capturing actual behaviors but can still gather valuable insights through open-ended questions.

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28.

Kelly is working on a project to update her company's annual reporting for their compliance with the HIPPA government regulation. Her approach is highly plan-driven and use a waterfall method. She has completed a RACI matrix to help in her work. She is ready to begin planning the Business Analysis activities. Bob, a senior BA and Kelly's mentor, has advised her she missed one critical thing. What would Bob likely have advised Kelly to obtain before proceeding.
- Business Analysis performance metrics.
- Business Analysis process assets.
- Lessons learned from the past projects which updated the compliance reporting.
- The business need.
Correct Answer

A. Lessons learned from the past projects which updated the compliance reporting.

Explanation

Bob would likely have advised Kelly to obtain lessons learned from the past projects which updated the compliance reporting. This is important because it allows Kelly to understand what worked well and what didn't in previous projects, enabling her to make informed decisions and avoid repeating mistakes. By learning from past experiences, Kelly can improve the efficiency and effectiveness of her own project and ensure that the updated compliance reporting is successful.

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29.

Carla is excited to begin a new project on which she is the senior Business Analyst. Eager to show she can do a good job, she estimates the number of BA hours for the project using a variety of methods. The interfaces for this project will be tricky and hard to document requirements for. So, she estimates the interface portion of the work using an average number of hours per interface that she devised based on past projects. What type of technique did Carla use to estimate the interface requirements hours?
- Analogous estimation.
- Parametric estimation.
- Bottom-up estimation.
- Three-point estimation.
Correct Answer

A. Parametric estimation.

Explanation

Carla used parametric estimation to estimate the interface requirements hours for the project. Parametric estimation involves using historical data or statistical models to estimate the effort required for a task. In this case, Carla used an average number of hours per interface that she had devised based on past projects, which is a form of parametric estimation.

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30.

On a project a BA makes sure that requirement models have met the necessary standard of quality so that they can be used effectively to guide further work. What has the BA been doing?
- Validating the requirement.
- Verifying the requirement.
- Documenting a transition requirement.
- Specifying and modeling the requirement.
Correct Answer

A. Verifying the requirement.

Explanation

The BA has been verifying the requirement. Verification involves checking whether the requirement models meet the necessary standard of quality. This ensures that the models can be effectively used to guide further work on the project.

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31.

Jacob was conducting interviews with stakeholders to elicit requirements. The sessions were not going well and he asked you for your help. Stakeholders were confused on the size of the project and why the project was needed. Which of the following would you recommend?
- Advise Jacob to make sure the stakeholders are on the approved stakeholders lists and ignore the remaining stakeholders.
- Advise Jacob to bring the requirements traceability matrix and supporting materials.
- Advise Jacob to work more closely with the project manager and project sponsor to get the stakeholder in line with the project.
- Advise Jacob to review the business case / need and solution scope.
Correct Answer

A. Advise Jacob to review the business case / need and solution scope.

Explanation

The stakeholders' confusion regarding the size of the project and its necessity suggests that there might be a lack of clarity in the business case and solution scope. By reviewing these documents, Jacob can gain a better understanding of the project's purpose and scope, which will enable him to provide clear explanations to the stakeholders. This will help address their concerns and improve the interview sessions.

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32.

Sean, a BA, is working with a business owner to clarify the organization’s business objectives. The business owner keeps talking about the current situation and a new project to automate a cumbersome business process. Sean tries to bring her back to the business objectives. Finally the business owner says that she has three business objectives: increase employee satisfaction, improve revenues by increasing sales, and comply with new regulations. Sean is not comfortable with these business objectives because they:
- Do not state the business problem or opportunity.
- Are not measurable.
- Do not state the business benefits.
- Are not confirmed.
Correct Answer

A. Are not measurable.

Explanation

The given business objectives are not measurable because they do not provide any specific criteria or metrics to determine if they have been achieved. Without measurable objectives, it becomes difficult to track progress and evaluate the success of the initiatives.

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33.

A Solution Requirement can best be described as:
- Higher level statements of goals or objectives.
- Specific needs of a class, group or individual.
- They can contain both functional and non-functional aspects.
- Capabilities the solution has in the current state but no longer needed in the future state.
Correct Answer

A. They can contain both functional and non-functional aspects.

Explanation

A Solution Requirement can best be described as a statement that outlines the needs and expectations of a solution. It can include both functional aspects, which describe what the solution should do, as well as non-functional aspects, which describe how the solution should perform. This means that a solution requirement can encompass both the specific needs of a class, group, or individual, as well as higher-level goals or objectives. Additionally, a solution requirement may include capabilities that are currently present in the solution but will no longer be needed in the future state.

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34.

Keri is a BA working in a company that manufactures construction materials. She is working with a business owner on a new initiative to develop roofing material from recycled shingles. She has defined the business need and determined the capabilities needed for this “green” solution. In order to define the costs and benefits, she needs to know how big the solution is. She knows that included in this solution are:
- The capabilities supported by the solution components, including the business processes, new hardware, and software, as well as the scope of analysis.
- The capabilities supported by the solution components, including the business processes, new hardware, and software, as well as the scope of the solution approach
- The capabilities supported by the solution components, including the business processes, new hardware, and software only.
- The capabilities supported by the solution components, including the business processes, new hardware, and software, as well as the organizational units and the enabling capabilities that are required to allocate requirements for re-use
Correct Answer

A. The capabilities supported by the solution components, including the business processes, new hardware, and software, as well as the scope of analysis.

Explanation

Keri needs to determine the costs and benefits of the "green" roofing material solution. To do so, she must know the size or scope of the solution. This includes understanding the capabilities supported by the solution components, such as the business processes, new hardware, and software. Additionally, she needs to consider the scope of analysis, which indicates the extent of the solution's evaluation and assessment. By understanding these factors, Keri can accurately define the costs and benefits of the solution.

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35.

Joe is finishing up his planning of the business analysis activities on his project that will add some needed functionality to his company's web site. He has consulted with his project manager and with the web master for most of the planning. The project manager was surprised that Joe had not yet talked with a certain stakeholder type, and strongly urged him to get their input before finishing his planning, Who should Joe include in his BA planning efforts?
- Customer liaison for the web site to determine which end users and SMEs to include in the planning effort.
- Operational support for the web site.
- Regulator
- Business analysts working on the plans.
Correct Answer

A. Operational support for the web site.

Explanation

Joe should include operational support for the website in his business analysis planning efforts. This stakeholder group is responsible for the day-to-day operations and maintenance of the website, and their input is crucial for identifying any operational requirements or constraints that need to be considered in the planning process. By consulting with operational support, Joe can ensure that his project aligns with the technical capabilities and limitations of the website, leading to a more successful implementation.

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36.

Farouk is a business analyst working with a business owner to define the business need related to a new opportunity in his organization. He works in a company that produces bathroom fixtures. The company is known not only for high-end fixtures that are sold world-wide, but for its outstanding customer service. Farouk is investigating need. The factors he will consider include:
- The underlying source of the problem and the expected benefits.
- The expected benefits and their associated assumptions.
- Adverse impacts and the desired outcome.
- The underlying source of the opportunity and the associated costs.
Correct Answer

A. The underlying source of the problem and the expected benefits.

Explanation

Farouk is a business analyst who is working with a business owner to define the business need related to a new opportunity in his organization. In order to determine the need, Farouk will consider the underlying source of the problem and the expected benefits. This means that he will analyze what is causing the problem or opportunity and what benefits can be gained from addressing it. By understanding the root cause of the problem and the potential benefits, Farouk can effectively define the business need and develop a plan to address it.

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37.

In the course of eliciting the business process flow, the BA encounters internal and external policies which govern the use of business data across multiple processes. In this situation, the BA should do which of the following
- Defer the discussion to the Business Rule Management team as an external resource and outside the scope of the project team.
- Develop Business Rule statements that do not constrain how the business operates so as to avoid being prescriptive.
- Attempt to capture all relevant business rules as part of the user and functional requirements documentation.
- Document Business Rules in some form of Business Rules Catalog since a single rule may impact a number of processes.
Correct Answer

A. Document Business Rules in some form of Business Rules Catalog since a single rule may impact a number of processes.

Explanation

The correct answer is to document business rules in some form of business rules catalog since a single rule may impact a number of processes. This is because when the BA encounters internal and external policies governing the use of business data, it is important to capture and document these rules to ensure that they are followed consistently across multiple processes. By documenting them in a business rules catalog, the BA can easily reference and communicate these rules to the project team and stakeholders, ensuring that they are properly implemented.

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38.

Growit is a small successful seed company and is considering acquiring a larger grain company. Some of the executives are concerned about how to absorb the change. They hire Mercedes, a BA, to analyze the feasibility of this acquisition. Mercedes defines the business opportunity, looks at the business processes and systems relating to the acquisition, has considered several alternatives, defines the scope of the initiative, develops a vision statement, and puts together a business case. Which elements of the tasks she completed might she have considered?
- Business goals and objectives, current capability analysis, alternative generation, and results measurement.
- Business problem or opportunity, SWOT analysis, ranking and selection of approaches, solution scope definition, risk assessment.
- Business problem or opportunity, current capability analysis, feasibility analysis, decision analysis, solution scope definition, and benefits.
- Desired outcome, assessment of new capability requirements, ranking and selection of approaches, scope modeling, and costs.
Correct Answer

A. Business goals and objectives, current capability analysis, alternative generation, and results measurement.

Explanation

Mercedes, as a BA, would have considered the business goals and objectives of the acquisition to ensure alignment with Growit's overall strategy. She would have also conducted a current capability analysis to assess the company's existing resources and capabilities in relation to the acquisition. Additionally, Mercedes would have generated alternative approaches to the acquisition, considering different options and their potential outcomes. Finally, she would have considered how to measure the results of the acquisition to evaluate its success and make any necessary adjustments.

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39.

During the course of requirements elicitation, the BA collects terms from stakeholders concerning the data they use and how they use it. The best method for communicating information about confusing data terms to a non-technical audience would be:
- Entity Relationship Diagram.
- Data Flow Diagram.
- Glossary
- Data Dictionary.
Correct Answer

A. Data Dictionary.

Explanation

During requirements elicitation, the BA collects terms from stakeholders regarding the data they use and how they use it. To effectively communicate information about confusing data terms to a non-technical audience, a data dictionary is the best method. A data dictionary provides a comprehensive list of data elements, their definitions, and their relationships, making it easier for non-technical stakeholders to understand and interpret the data. It serves as a reference guide, ensuring clear communication and avoiding confusion or misunderstandings about data terms.

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40.

Ron is helping his stakeholders prioritize their requirements for a project with a change-driven approach. His main stakeholder is having difficulty prioritizing, so Ron suggests they use business value as the primary criterion for prioritizing the requirements. What will be the result if Ron's stakeholder agrees to this criterion for prioritizing?
- The requirements that present the highest risk of project failure will be targeted for development first.
- The most valuable requirements will be targeted for development first.
- The requirements that are likely to produce quick and relatively certain successes are targeted for development first.
- Requirements based on time sensitivity are developed first.
Correct Answer

A. The most valuable requirements will be targeted for development first.

Explanation

If Ron's stakeholder agrees to use business value as the primary criterion for prioritizing the requirements, the result will be that the most valuable requirements will be targeted for development first. This means that the requirements that are expected to bring the greatest value to the project and its stakeholders will be given the highest priority and will be developed first. This approach ensures that the project focuses on delivering the most important and impactful requirements early on, increasing the chances of project success and stakeholder satisfaction.

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41.

Connie has just received notice that her project has a new deadline, and that she needs to quickly elicit requirements for it. Which of the following techniques would Connie want to choose to help her elicit requirements for the project?
- Interviews, surveys, requirements workshops, and brainstorming.
- Focus Groups, observation, requirements workshops, and brainstorming.
- Prototypes, surveys, requirements workshops, and brainstorming.
- Prototypes, surveys, document analysis, and brainstorming.
Correct Answer

A. Prototypes, surveys, requirements workshops, and brainstorming.

Explanation

Connie needs to quickly elicit requirements for her project. Prototypes can be used to gather feedback and validate requirements. Surveys can help gather information from a large number of stakeholders. Requirements workshops allow for collaboration and discussion among stakeholders to gather requirements. Brainstorming can generate new ideas and requirements. Therefore, choosing prototypes, surveys, requirements workshops, and brainstorming as techniques would be beneficial for Connie to elicit requirements efficiently.

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42.

Colin's requirements review meeting started late so they quickly began the meeting with the review. Colin was 30 minutes through the walkthrough of his requirements when one of the attendees went on a tirade about an impacted system based on another project. Although important, that complaint did not impact this project. Colin was finding it difficult to gain control back of the meeting. Why?
- There is always one difficult stakeholder that you will not be able to handle.
- Colin did not state the reason for the review.
- Colin did not review the objectives for the meeting.
- Colin is not a good facilitator.
Correct Answer

A. Colin did not review the objectives for the meeting.

Explanation

The reason Colin was finding it difficult to gain control back of the meeting is because he did not review the objectives for the meeting. Without clearly defined objectives, it becomes challenging to steer the meeting in the right direction and refocus the discussion when it goes off track. In this case, the attendee's complaint about another project's impact was important but not relevant to the current project, and if Colin had reviewed the objectives beforehand, he could have redirected the conversation back to the review of requirements.

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43.

In a meeting with a business owner about a new initiative, Eva learned that although the business owner expected pushback from some stakeholders, the initiative was an important one for the survival of the company. Eva takes this information into account when she:
- Determines the solution approach.
- Defines the business case.
- Defines the solution scope.
- Defines the business need.
Correct Answer

A. Defines the business case.

Explanation

Eva takes the information into account when she defines the business case because understanding that the initiative is important for the survival of the company helps her make a compelling argument for why the initiative should be pursued. The business case outlines the benefits, costs, and risks associated with the initiative, and by incorporating the knowledge of potential pushback and the importance of the initiative, Eva can build a strong case that justifies the need for the initiative and convinces stakeholders to support it.

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44.

Your company has just purchased a COTS package. You were selected as the business analyst for the project because of your expertise in situations with reduced time or cost to implement required changes. This is an example of what?
- Business knowledge.
- Domain knowledge.
- Organization knowledge.
- Solution knowledge.
Correct Answer

A. Solution knowledge.

Explanation

The given scenario describes a situation where the business analyst is selected for their expertise in situations with reduced time or cost to implement required changes. This expertise is related to understanding and working with the solution, which is the COTS package that the company has purchased. Therefore, the correct answer is solution knowledge.

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45.

John is preparing his business case document before a management presentation. He has worked for several days on it, and wants to be sure he has included all essential elements. John brings the document to you and shows you the Table of Contents below and asks for your feedback. How would you respond? a. Overview and Business Need. b. Gap Analysis 1. Current Capability Analysis 2. Assessment of New Capability Requirements c. Solution Approach 1. Alternatives Considered 2. Alternative Rankings 3. Recommended Approach d. Solution Capabilities Included 1. Capability Definition 2. Implementation Approach 3. Dependencies e. Project Justification 1. Project cost 2. Risk Assessment 3. Results Measurement
- Great, it looks complete.
- It is missing a stakeholder analysis.
- It is missing a comparison of benefits to costs.
- It is missing the solution scope.
Correct Answer

A. It is missing a comparison of benefits to costs.

Explanation

The correct answer is that the document is missing a comparison of benefits to costs. This is because a comparison of benefits to costs is an essential element in a business case document. It helps to evaluate the potential return on investment and determine if the proposed solution is financially viable. Without this analysis, it would be difficult to assess the value and feasibility of the project.

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46.

Which of the following LEAST describes the use of an activity diagram?
- A model that illustrates complex use cases.
- Steps that can be superimposed onto horizontal swim lanes.
- Showing the human and nonhuman roles that interact with the system.
- Illustrates the flow of processes.
Correct Answer

A. Showing the human and nonhuman roles that interact with the system.

Explanation

An activity diagram is a model that illustrates the flow of processes in a system. It is used to depict the steps involved in a particular use case and can be superimposed onto horizontal swim lanes to represent different actors or roles. However, it does not specifically focus on showing the human and nonhuman roles that interact with the system.

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47.

As a BA who recently worked an effort to improve one of the sales processes in her organization, Christine received a number of inquiries from the call center about incorrect Daily Sales by Region reports. Although no new automation accompanied the change in process, the help desk reported that the complaints related to the automated system. Christine’s analysis showed that one of the sales assistants was inputting incorrect information into the system. What should Christine do next?
- Conduct a requirements workshop to analyze the sales process.
- Model the sales data to ensure that accurate data is being entered.
- Analyze the automated system to see if incorrect information could be edited out so it is not allowed to be entered into the system.
- Track the identified problem to be sure it is resolved.
Correct Answer

A. Track the identified problem to be sure it is resolved.

Explanation

Christine should track the identified problem to ensure that it is resolved. This is important because the incorrect information being entered into the system is causing complaints from the call center about incorrect Daily Sales by Region reports. By tracking the problem, Christine can ensure that the necessary actions are taken to address the issue and prevent it from happening again in the future.

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48.

Kathleen is a BA working on a government compliance project. She is anxious to get started with her elicitation, especially to interview a key stakeholder who will go on vacation in a week. Her BA mentor, Ellie, urges her to do some activities first. What does Ellie recommend that Kathleen do before she starts her elicitation?
- Schedule resources, notify parties, and clarify scope for the interviews.
- Decide on metrics for tracking the elicitation and notify parties.
- Schedule resources, select elicitation technique, notify parties.
- Select elicitation technique and prepare questions.
Correct Answer

A. Schedule resources, notify parties, and clarify scope for the interviews.

Explanation

Ellie recommends that Kathleen schedule resources, notify parties, and clarify the scope for the interviews before starting her elicitation. This is important because scheduling resources ensures that all necessary individuals are available for the interviews, notifying parties ensures that everyone involved is aware of the upcoming interviews, and clarifying the scope helps to define the objectives and boundaries of the elicitation process. These activities are crucial for a successful and efficient elicitation process.

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49.

Planning the business analysis approach includes determining how to:
- Prioritize requirements.
- Make best use of earned value for determining the health of the business analysis activities.
- Analyze risk probability and impact.
- Store and access project historical records.
Correct Answer

A. Prioritize requirements.

Explanation

Planning the business analysis approach involves determining how to prioritize requirements. This means deciding which requirements are most important and need to be addressed first. By prioritizing requirements, the business analyst can ensure that the most critical needs of the stakeholders are met and that the project is focused on delivering the highest value. This helps in efficient resource allocation and ensures that the project is aligned with the business goals and objectives.

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Quiz Review Timeline (Updated): Mar 22, 2023 +

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Current Version
Mar 22, 2023

Quiz Edited by
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Aug 21, 2011

Quiz Created by
Umarsingh

Business & Management Trivia Questions

In order to conduct elicitation activities, what tasks, documents or knowledge will you need to move forward?

Quiz Preview

What is a business policy?

Interface Analysis does NOT include:

You are running a requirements workshop. What task or activity are you performing?

What are the outputs of preparing for elicitation?

Which of the following best represent forms of documentation??

Which stakeholders participate in confirming elicitation results

Two Requirements Elicitation techniques for effectively delivering requirements quickly are:

Which statement about how User Interfaces (UI) and prototypes help with requirements elicitation and documentation is LEAST true?

You have had several interviews this week for your project. Several problems have come up. So many have come up that your project manager suggested that you track them. Why?

When selecting requirements elicitation stakeholders and activities, which is the correct relationship between the two?

All of the following factors are considerations when selecting techniques for Requirements Elicitation EXCEPT:

Which of the following statements about Prototyping is INCORRECT?

Tasks for Requirements Elicitation apply the LEAST to which of these situations:

Which tools provide a means of documenting requirements and are easy to share with stakeholders?

Which of the following statements about use case associations is true:

The following can all be used to specify requirements EXCEPT:

Sara needs to determine if the organization is ready to adopt a specific solution. Which techniques would Sara be likely to draw from to help her conduct the assessment?

An example of a solution component is:

Which of the following list of techniques or their elements are most applicable to preparing a business case?

When or how would it be most appropriate to describe a non-functional requirement?

Which stakeholders are involved in the document elicitation results activity?

Which is NOT an example of a solution component?

The technique of Interface Analysis is best suited for which of the following:

On a project a BA makes sure that requirement models have met the necessary standard of quality so that they can be used effectively to guide further work. What has the BA been doing?

Jacob was conducting interviews with stakeholders to elicit requirements. The sessions were not going well and he asked you for your help. Stakeholders were confused on the size of the project and why the project was needed. Which of the following would you recommend?

A Solution Requirement can best be described as:

In the course of eliciting the business process flow, the BA encounters internal and external policies which govern the use of business data across multiple processes. In this situation, the BA should do which of the following

During the course of requirements elicitation, the BA collects terms from stakeholders concerning the data they use and how they use it. The best method for communicating information about confusing data terms to a non-technical audience would be:

Connie has just received notice that her project has a new deadline, and that she needs to quickly elicit requirements for it. Which of the following techniques would Connie want to choose to help her elicit requirements for the project?

In a meeting with a business owner about a new initiative, Eva learned that although the business owner expected pushback from some stakeholders, the initiative was an important one for the survival of the company. Eva takes this information into account when she:

Your company has just purchased a COTS package. You were selected as the business analyst for the project because of your expertise in situations with reduced time or cost to implement required changes. This is an example of what?

Which of the following LEAST describes the use of an activity diagram?

Planning the business analysis approach includes determining how to: