Business & Management Trivia Questions

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1. When or how would it be most appropriate to describe a non-functional requirement?

Explanation

A non-functional requirement describes the characteristics and constraints of a system, such as performance, security, and reliability. Describing non-functional requirements would be most appropriate when defining service level requirements, as these requirements pertain to the performance, availability, and reliability of a service. By including non-functional requirements in the description of service level requirements, organizations can ensure that the service meets the desired quality standards and performance expectations.

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Business & Management Trivia Questions - Quiz

Starting a business is not an easy task; it has to have the capability to withstand changes in the business environment. A business manager is tasked to help the employers firm to meet its objectives effectively. Test how capable you are to manage a business by taking the giving the... see morequiz below a try. see less

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2. Sean, a BA, is working with a business owner to clarify the organization's business objectives. The business owner keeps talking about the current situation and a new project to automate a cumbersome business process. Sean tries to bring her back to the business objectives. Finally the business owner says that she has three business objectives: increase employee satisfaction, improve revenues by increasing sales, and comply with new regulations. Sean is not comfortable with these business objectives because they:

Explanation

The given business objectives are not measurable because they do not provide any specific criteria or metrics to determine if they have been achieved. Without measurable objectives, it becomes difficult to track progress and evaluate the success of the initiatives.

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3. Ron is helping his stakeholders prioritize their requirements for a project with a change-driven approach. His main stakeholder is having difficulty prioritizing, so Ron suggests they use business value as the primary criterion for prioritizing the requirements. What will be the result if Ron's stakeholder agrees to this criterion for prioritizing?

Explanation

If Ron's stakeholder agrees to use business value as the primary criterion for prioritizing the requirements, the result will be that the most valuable requirements will be targeted for development first. This means that the requirements that are expected to bring the greatest value to the project and its stakeholders will be given the highest priority and will be developed first. This approach ensures that the project focuses on delivering the most important and impactful requirements early on, increasing the chances of project success and stakeholder satisfaction.

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4. Carla is excited to begin a new project on which she is the senior Business Analyst. Eager to show she can do a good job, she estimates the number of BA hours for the project using a variety of methods. The interfaces for this project will be tricky and hard to document requirements for. So, she estimates the interface portion of the work using an average number of hours per interface that she devised based on past projects. What type of technique did Carla use to estimate the interface requirements hours?

Explanation

Carla used parametric estimation to estimate the interface requirements hours for the project. Parametric estimation involves using historical data or statistical models to estimate the effort required for a task. In this case, Carla used an average number of hours per interface that she had devised based on past projects, which is a form of parametric estimation.

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5. John is preparing his business case document before a management presentation. He has worked for several days on it, and wants to be sure he has included all essential elements. John brings the document to you and shows you the Table of Contents below and asks for your feedback. How would you respond? a. Overview and Business Need. b. Gap Analysis 1. Current Capability Analysis 2. Assessment of New Capability Requirements c. Solution Approach 1. Alternatives Considered 2. Alternative Rankings 3. Recommended Approach d. Solution Capabilities Included 1. Capability Definition 2. Implementation Approach 3. Dependencies e. Project Justification 1. Project cost 2. Risk Assessment 3. Results Measurement

Explanation

The correct answer is that the document is missing a comparison of benefits to costs. This is because a comparison of benefits to costs is an essential element in a business case document. It helps to evaluate the potential return on investment and determine if the proposed solution is financially viable. Without this analysis, it would be difficult to assess the value and feasibility of the project.

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6. You are running a requirements workshop. What task or activity are you performing?

Explanation

In a requirements workshop, the task or activity of conducting elicitation activities involves actively engaging with stakeholders to gather and collect requirements. This could include techniques such as interviews, brainstorming sessions, and group discussions to elicit information and gather insights. It is a crucial step in the requirements gathering process as it helps to identify and document the needs, expectations, and constraints of the stakeholders, which will ultimately contribute to the development of a comprehensive set of requirements.

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7. Jacob was conducting interviews with stakeholders to elicit requirements. The sessions were not going well and he asked you for your help. Stakeholders were confused on the size of the project and why the project was needed. Which of the following would you recommend?

Explanation

The stakeholders' confusion regarding the size of the project and its necessity suggests that there might be a lack of clarity in the business case and solution scope. By reviewing these documents, Jacob can gain a better understanding of the project's purpose and scope, which will enable him to provide clear explanations to the stakeholders. This will help address their concerns and improve the interview sessions.

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8. Two Requirements Elicitation techniques for effectively delivering requirements quickly are:

Explanation

Requirements workshop and prototyping are effective techniques for quickly delivering requirements. A requirements workshop involves bringing together stakeholders and subject matter experts to discuss and define requirements collaboratively. This allows for a thorough understanding of the needs and expectations of all parties involved. Prototyping, on the other hand, involves creating a working model or prototype of the desired system or product. This allows stakeholders to visualize and provide feedback on the requirements, leading to faster iteration and refinement. By combining these two techniques, requirements can be elicited and delivered efficiently, ensuring a successful project outcome.

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9. On a project a BA makes sure that requirement models have met the necessary standard of quality so that they can be used effectively to guide further work. What has the BA been doing?

Explanation

The BA has been verifying the requirement. Verification involves checking whether the requirement models meet the necessary standard of quality. This ensures that the models can be effectively used to guide further work on the project.

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10. An example of a solution component is:

Explanation

The given answer, "Interaction of the organization and its customers," is an example of a solution component because it highlights the importance of the relationship between the organization and its customers. This component focuses on understanding and analyzing the interactions, needs, and expectations of the customers in order to develop a solution that meets their requirements. By considering the interaction between the organization and its customers, the solution can be tailored to address their specific needs, improve customer satisfaction, and ultimately drive business success.

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11. Keri is a BA working in a company that manufactures construction materials. She is working with a business owner on a new initiative to develop roofing material from recycled shingles. She has defined the business need and determined the capabilities needed for this "green" solution. In order to define the costs and benefits, she needs to know how big the solution is. She knows that included in this solution are:

Explanation

Keri needs to determine the costs and benefits of the "green" roofing material solution. To do so, she must know the size or scope of the solution. This includes understanding the capabilities supported by the solution components, such as the business processes, new hardware, and software. Additionally, she needs to consider the scope of analysis, which indicates the extent of the solution's evaluation and assessment. By understanding these factors, Keri can accurately define the costs and benefits of the solution.

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12. Colin's requirements review meeting started late so they quickly began the meeting with the review. Colin was 30 minutes through the walkthrough of his requirements when one of the attendees went on a tirade about an impacted system based on another project. Although important, that complaint did not impact this project. Colin was finding it difficult to gain control back of the meeting. Why?

Explanation

The reason Colin was finding it difficult to gain control back of the meeting is because he did not review the objectives for the meeting. Without clearly defined objectives, it becomes challenging to steer the meeting in the right direction and refocus the discussion when it goes off track. In this case, the attendee's complaint about another project's impact was important but not relevant to the current project, and if Colin had reviewed the objectives beforehand, he could have redirected the conversation back to the review of requirements.

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13. One of Jeremiah's coworkers stops by his desk and asks him what he is doing. Jeremiah says that he is performing document analysis by reviewing the procedure manual that was given to him by his stakeholder. Jeremiah's coworker states that he is not performing document analysis unless he also reviews the statement of work, a manual created by another stakeholder, and the customer suggestion log. Who is right, Jeremiah or his coworker - which of the following best describes the situation?

Explanation

Jeremiah's coworker is incorrect in stating that Jeremiah is not performing document analysis. The coworker suggests that document analysis also involves reviewing the statement of work, a manual created by another stakeholder, and the customer suggestion log. However, Jeremiah's explanation clearly states that he is reviewing the procedure manual given to him by his stakeholder. Therefore, Jeremiah is correct in stating that he is performing document analysis by reviewing the procedure manual.

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14. Veronica recently put into her status report that all requirements have been communicated and signed off on. She has held several workshops and walkthroughs of her requirements but she still has the claims department asking questions and wanting to change requirements even though they had previously been signed off on. What seems to be the issue here?

Explanation

Veronica's issue seems to be that the requirements have not been communicated appropriately. Despite holding workshops and walkthroughs, the claims department is still asking questions and wanting to change requirements that were previously signed off on. This suggests that there may have been a breakdown in the communication process, leading to misunderstandings or gaps in the requirements being conveyed to the stakeholders.

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15. Which statement about how User Interfaces (UI) and prototypes help with requirements elicitation and documentation is LEAST true?

Explanation

User Interfaces (UI) and prototypes play a crucial role in requirements elicitation and documentation. They not only uncover additional data attributes and relationships but also help refine processing requirements for interface navigation. Use cases are essential in providing a foundation for UIs and determining how they should respond to actors. However, documenting user interfaces is not solely the responsibility of requirements gathering, as it should be left to interface designers who possess the expertise and knowledge in creating effective and user-friendly interfaces.

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16. Which of the following statements about Prototyping is INCORRECT?

Explanation

The evolutionary prototype is actually more rigorous than the vertical model and is intended to extend to a fully functional system.

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17. Farouk is a business analyst working with a business owner to define the business need related to a new opportunity in his organization. He works in a company that produces bathroom fixtures. The company is known not only for high-end fixtures that are sold world-wide, but for its outstanding customer service. Farouk is investigating need. The factors he will consider include:

Explanation

Farouk is a business analyst who is working with a business owner to define the business need related to a new opportunity in his organization. In order to determine the need, Farouk will consider the underlying source of the problem and the expected benefits. This means that he will analyze what is causing the problem or opportunity and what benefits can be gained from addressing it. By understanding the root cause of the problem and the potential benefits, Farouk can effectively define the business need and develop a plan to address it.

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18. Jake is a BA working to help a business owner clarify the business need. The business owner wants to undertake an initiative to eliminate waste throughout her division. She says that such an initiative, which will be comprised of multiple projects, will have the benefits of improved safety, reduced time to deliver the organization's product, and increased customer satisfaction. The business owner is referring to:

Explanation

The business owner is referring to the desired outcome. She wants to eliminate waste throughout her division, which will be achieved through multiple projects. The desired outcome of these projects is improved safety, reduced time to deliver the organization's product, and increased customer satisfaction. This aligns with the definition of desired outcome, which refers to the specific results or goals that an organization wants to achieve.

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19. Interface Analysis does NOT include:

Explanation

Interface Analysis is a process that focuses on identifying and defining the interfaces between different components or systems. It involves analyzing and documenting the interactions, protocols, and data exchange between these interfaces. However, data models are not considered part of interface analysis. Data models are used to represent the structure, relationships, and constraints of data within a system, but they do not directly deal with the interfaces and their interactions. Therefore, data models are excluded from the scope of interface analysis.

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20. A Solution Requirement can best be described as:

Explanation

A Solution Requirement can best be described as a statement that outlines the needs and expectations of a solution. It can include both functional aspects, which describe what the solution should do, as well as non-functional aspects, which describe how the solution should perform. This means that a solution requirement can encompass both the specific needs of a class, group, or individual, as well as higher-level goals or objectives. Additionally, a solution requirement may include capabilities that are currently present in the solution but will no longer be needed in the future state.

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21. Joe is finishing up his planning of the business analysis activities on his project that will add some needed functionality to his company's web site. He has consulted with his project manager and with the web master for most of the planning. The project manager was surprised that Joe had not yet talked with a certain stakeholder type, and strongly urged him to get their input before finishing his planning, Who should Joe include in his BA planning efforts?

Explanation

Joe should include operational support for the website in his business analysis planning efforts. This stakeholder group is responsible for the day-to-day operations and maintenance of the website, and their input is crucial for identifying any operational requirements or constraints that need to be considered in the planning process. By consulting with operational support, Joe can ensure that his project aligns with the technical capabilities and limitations of the website, leading to a more successful implementation.

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22. Steven is preparing for a requirements review of several use cases with a large group of stakeholders who are not familiar with the technique. How should he best familiarize the stakeholders with use cases?

Explanation

To best familiarize the stakeholders with use cases, Steven should prepare a training session with exercises and materials. This approach allows for hands-on learning and engagement, enabling the stakeholders to actively participate and understand the technique better. By providing exercises and materials, Steven can provide practical examples and resources that will help the stakeholders grasp the concept of use cases more effectively. This method ensures a comprehensive understanding of use cases and promotes active learning among the stakeholders.

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23. You have worked on a project to implement a new system. When it was first deployed, it seemed to be performing well. However, as transactions increased over a six-month period, the application slowed to a level deemed unacceptable by the end-users. You have been asked to evaluate this performance. In order to do this, you need to have:

Explanation

To evaluate the performance of the system, having performance metrics of the solution is essential. These metrics provide quantitative data that can be used to measure and analyze the system's performance. By comparing the metrics before and after the increase in transactions, it will be possible to identify any performance degradation and pinpoint the areas that need improvement. Without performance metrics, it would be difficult to assess the system's performance objectively and make informed decisions on repairing defects and preventing future issues.

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24. You have just performed a survey and were asked by your management if the survey was successful. You were unsure after looking at the data you received back. Why would you be unsure?

Explanation

The reason why you would be unsure about the success of the survey is that you did not project the desired level of response. This means that you did not anticipate or estimate the number of responses you expected to receive. Without having a projected level of response, it becomes difficult to determine whether the survey was successful or not.

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25. David has been working through a very long and complicated requirements signoff process for his company, a producer of class rings and school pictures. In particular, he has toiled over making the requirements in the appropriate format for the wide variety of stakeholders on his project. His months and months of effort were just about to be rewarded when he got an email lambasting him for not including the customer compliance team who refuse to let the project move forward. What could be the reason for this omission?

Explanation

David's business analysis communication plan was incomplete. This is the most likely reason for the omission because the question states that David has been working on making the requirements in the appropriate format for the wide variety of stakeholders. However, he received an email criticizing him for not including the customer compliance team, indicating that he failed to communicate with all the necessary stakeholders.

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26. You have had several interviews this week for your project. Several problems have come up. So many have come up that your project manager suggested that you track them. Why?

Explanation

Tracking the problems that come up during interviews is important to ensure that they are properly addressed and resolved. By tracking these issues, the project manager can monitor their progress and take appropriate actions to resolve them. This helps in ensuring that the project stays on track and any potential roadblocks are identified and resolved in a timely manner. Additionally, tracking these issues also helps in documenting the lessons learned and improving future project planning and execution.

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27. When selecting requirements elicitation stakeholders and activities, which is the correct relationship between the two?

Explanation

The correct relationship between selecting requirements elicitation stakeholders and activities is to first identify stakeholders and then select requirements activities appropriate to them. This ensures that the requirements activities are tailored to the specific needs and perspectives of the stakeholders, leading to more effective elicitation of their requirements.

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28. Growit is a small successful seed company and is considering acquiring a larger grain company. Some of the executives are concerned about how to absorb the change. They hire Mercedes, a BA, to analyze the feasibility of this acquisition. Mercedes defines the business opportunity, looks at the business processes and systems relating to the acquisition, has considered several alternatives, defines the scope of the initiative, develops a vision statement, and puts together a business case. Which elements of the tasks she completed might she have considered?

Explanation

Mercedes, as a BA, would have considered the business goals and objectives of the acquisition to ensure alignment with Growit's overall strategy. She would have also conducted a current capability analysis to assess the company's existing resources and capabilities in relation to the acquisition. Additionally, Mercedes would have generated alternative approaches to the acquisition, considering different options and their potential outcomes. Finally, she would have considered how to measure the results of the acquisition to evaluate its success and make any necessary adjustments.

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29. As a BA who recently worked an effort to improve one of the sales processes in her organization, Christine received a number of inquiries from the call center about incorrect Daily Sales by Region reports. Although no new automation accompanied the change in process, the help desk reported that the complaints related to the automated system. Christine's analysis showed that one of the sales assistants was inputting incorrect information into the system. What should Christine do next?

Explanation

Christine should track the identified problem to ensure that it is resolved. This is important because the incorrect information being entered into the system is causing complaints from the call center about incorrect Daily Sales by Region reports. By tracking the problem, Christine can ensure that the necessary actions are taken to address the issue and prevent it from happening again in the future.

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30. The following can all be used to specify requirements EXCEPT:

Explanation

This answer is correct because analyzing current documentation and systems is not a method used to specify requirements. The other options, such as identifying improvement opportunities, developing matrices, and capturing requirements attributes, are all valid ways to specify requirements. Analyzing current documentation and systems may be done as part of the overall requirements gathering process, but it is not specifically used to specify requirements.

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31. Christina is working with a business owner who wants to take the organization in a new direction. He tells her that his instincts have been right in the past, and he is certain that this new initiative is the right thing for the company. Christina recommends that she perform a feasibility study. He reluctantly agrees. Christina proceeds. What technique does she use and which task is it associated with?

Explanation

The correct answer is Feasibility analysis (technique) and determine solution approach (task). In this scenario, Christina recommends performing a feasibility study to assess the viability and practicality of the new initiative proposed by the business owner. This involves analyzing various factors such as market conditions, resources, risks, and potential outcomes. By conducting a feasibility analysis, Christina can determine if the new direction is feasible and identify the best approach or solution for implementing it.

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32. Which tools provide a means of documenting requirements and are easy to share with stakeholders?

Explanation

Office productivity tools, such as word processors, spreadsheets, and presentation software, provide a means of documenting requirements and are easy to share with stakeholders. These tools allow users to create and format documents, tables, and charts to capture and organize requirements effectively. They also offer features like track changes, comments, and version control, which facilitate collaboration and feedback from stakeholders. Additionally, office productivity tools are widely used and familiar to most people, making it easier to share and distribute requirement documents with a broader audience.

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33. Which of the following statements about use case associations is true:

Explanation

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34. Which stakeholders are involved in the document elicitation results activity?

Explanation

The correct answer is "The business analyst and the stakeholder(s) the requirements were elicited from." In the document elicitation results activity, the business analyst is involved as they are responsible for gathering and documenting the requirements. Additionally, the stakeholders from whom the requirements were elicited are also involved as they provide the necessary information and insights for the documentation process. The project team and all stakeholders may also be involved to some extent, but the key players in this activity are the business analyst and the stakeholders whose requirements were elicited.

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35. Clara is a new BA on a project. Tomas, the BA who defined the business need, was transferred to the company's headquarters. The instructions he left Clara were to look at the existing capabilities related to the business need and figure out what was needed. Clara was unsure of what capabilities meant, thinking that they were system features. Tomas told her that capabilities could include:

Explanation

The correct answer is "Products, services, events, and software features." This is because capabilities refer to the abilities or functionalities that a system or solution should have in order to meet the business need. In this context, products and services are the tangible offerings, events are specific occurrences or activities, and software features are the specific functionalities that the system should have. These are all relevant aspects to consider when determining what is needed to address the business need.

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36. In a meeting with a business owner about a new initiative, Eva learned that although the business owner expected pushback from some stakeholders, the initiative was an important one for the survival of the company. Eva takes this information into account when she:

Explanation

Eva takes the information into account when she defines the business case because understanding that the initiative is important for the survival of the company helps her make a compelling argument for why the initiative should be pursued. The business case outlines the benefits, costs, and risks associated with the initiative, and by incorporating the knowledge of potential pushback and the importance of the initiative, Eva can build a strong case that justifies the need for the initiative and convinces stakeholders to support it.

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37. What are the outputs of preparing for elicitation?

Explanation

The outputs of preparing for elicitation include supporting materials and scheduled resources. Supporting materials refer to any documents or resources that can aid in the elicitation process, such as templates, guidelines, or previous project documentation. Scheduled resources refer to the allocation of specific individuals or teams who will be involved in the elicitation activities. These outputs are essential for ensuring that the elicitation process is well-prepared and organized, allowing for effective and efficient gathering of requirements from stakeholders.

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38. Which stakeholders participate in confirming elicitation results

Explanation

Any stakeholder who has participated in elicitation tasks can participate in confirming elicitation results. This means that individuals who have been involved in the process of gathering requirements and conducting elicitation activities can provide their input and validate the results. This ensures that the requirements collected accurately reflect the needs and expectations of the stakeholders involved. The confirmation of elicitation results is crucial to ensure that the requirements are comprehensive and meet the necessary criteria for approval and implementation.

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39. Tasks for Requirements Elicitation apply the LEAST to which of these situations:

Explanation

Tasks for requirements elicitation involve gathering and documenting the needs and expectations of stakeholders in order to define the requirements for a system. In the case of a purchased software system, requirements elicitation may still be necessary to ensure that the system meets the specific needs of the organization. Similarly, when enhancing an existing automation system or business system, requirements elicitation is important to understand the desired changes and ensure they align with the organization's goals. However, developing a risk register may not require extensive requirements elicitation as it primarily involves identifying and assessing potential risks, rather than defining specific system requirements.

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40. Which of the following list of techniques or their elements are most applicable to preparing a business case?

Explanation

The techniques or elements that are most applicable to preparing a business case are Cost-Benefit Analysis, Payback Period, and SWOT analysis. Cost-Benefit Analysis helps in evaluating the costs and benefits of a project or investment. Payback Period determines how long it takes for an investment to generate enough cash flows to recover the initial investment. SWOT analysis helps in identifying the strengths, weaknesses, opportunities, and threats associated with a business venture. These techniques are essential in assessing the financial viability, potential risks, and competitive position of a business case.

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41. Which of the following best represent forms of documentation??

Explanation

The forms of documentation mentioned in the answer, audio recording and virtual whiteboard, are commonly used methods to document information. Audio recording allows for the capturing of verbal discussions and meetings, while a virtual whiteboard provides a digital platform for visual documentation and collaboration. Both of these methods can be used to record and document important information, discussions, and ideas.

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42. Planning the business analysis approach includes determining how to:

Explanation

Planning the business analysis approach involves determining how to prioritize requirements. This means deciding which requirements are most important and need to be addressed first. By prioritizing requirements, the business analyst can ensure that the most critical needs of the stakeholders are met and that the project is focused on delivering the highest value. This helps in efficient resource allocation and ensures that the project is aligned with the business goals and objectives.

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43. The technique of Interface Analysis is best suited for which of the following:

Explanation

Interface Analysis is a technique that helps in reaching agreements with stakeholders on what interfaces are needed. This technique involves analyzing and understanding the requirements and preferences of stakeholders in order to determine the interfaces that will best meet their needs. It helps in identifying the necessary interfaces and ensuring that all stakeholders are on the same page regarding their requirements. By using Interface Analysis, organizations can effectively communicate and collaborate with stakeholders to reach a consensus on the interfaces that will be implemented.

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44. In the course of eliciting the business process flow, the BA encounters internal and external policies which govern the use of business data across multiple processes. In this situation, the BA should do which of the following

Explanation

The correct answer is to document business rules in some form of business rules catalog since a single rule may impact a number of processes. This is because when the BA encounters internal and external policies governing the use of business data, it is important to capture and document these rules to ensure that they are followed consistently across multiple processes. By documenting them in a business rules catalog, the BA can easily reference and communicate these rules to the project team and stakeholders, ensuring that they are properly implemented.

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45. Your company has just purchased a COTS package. You were selected as the business analyst for the project because of your expertise in situations with reduced time or cost to implement required changes. This is an example of what?

Explanation

The given scenario describes a situation where the business analyst is selected for their expertise in situations with reduced time or cost to implement required changes. This expertise is related to understanding and working with the solution, which is the COTS package that the company has purchased. Therefore, the correct answer is solution knowledge.

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46. What is a business policy?

Explanation

A business policy is a non-actionable directive that supports a business goal. This means that it is a guiding principle or rule that outlines the desired outcome for the business, but it does not provide specific steps or actions to achieve that outcome. Instead, it sets the overall direction and framework for decision-making and strategy implementation.

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47. Susan thinks she is done with her requirements analysis on a project. Her project manager sent her a terse email telling her she is not done yet. He also sent her the business case for the project, and asked her to complete one more important task to ensure the requirements support the business case. What activity does Susan need to complete?

Explanation

Susan needs to complete the activity of requirements validation. This involves ensuring that the requirements she has gathered and analyzed align with the business case for the project. It involves checking if the requirements are complete, accurate, and meet the intended objectives of the project. By validating the requirements, Susan can ensure that they are in line with the overall goals and objectives of the project, and make any necessary adjustments or corrections if needed.

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48. Ajay is planning a short survey to elicit requirements for a project that will improve the paperless statement function of the financial institution he works for. He will survey approximately 8700 financial advisors at 130 branches spread across 5 countries. What are the primary advantages and disadvantages that Ajay might consider?

Explanation

Surveys may not be effective for collecting information about actual behaviors because they rely on self-reporting, which may not always accurately reflect real behavior. However, open-ended questions can still provide valuable insights as they allow respondents to provide detailed and subjective information. Closed-ended questions, on the other hand, are more useful when the range of possible responses is well-defined and can provide more specific and detailed information compared to open-ended questions. Therefore, Ajay should consider the limitations of surveys in capturing actual behaviors but can still gather valuable insights through open-ended questions.

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49. In order to conduct elicitation activities, what tasks, documents or knowledge will you need to move forward?

Explanation

To conduct elicitation activities, it is important to have a plan for requirements management, which includes organizing and controlling the requirements throughout the project. Additionally, conducting stakeholder analysis is necessary to identify and understand the needs, interests, and expectations of the stakeholders. By analyzing the stakeholders, the requirements can be effectively elicited and managed to ensure successful project outcomes.

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50. Which is NOT an example of a solution component?

Explanation

The question asks for an example of a solution component, and the correct answer is "Requirements specification." Solution components refer to the various elements that make up a solution, such as business processes, people who operate and maintain the solution, and business rules. Requirements specification, on the other hand, is not a component itself but rather a document that outlines the necessary features and functionalities of the solution. It provides guidance for the development of the solution but is not considered a standalone component.

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51. Solution assessment and validation assesses and validates all but the following:

Explanation

Solution assessment and validation is a process that evaluates and verifies various aspects of a solution. It assesses and validates requirements, business processes, and organizational structures to ensure that they align with the desired solution. However, it does not assess and validate outsourcing agreements. This means that while the requirements, business processes, and organizational structures are checked for their effectiveness and suitability, the outsourcing agreements are not included in this assessment and validation process.

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52. Which of the following group of models is used to analyze business processes:

Explanation

Activity Diagrams, Flowcharts, and Workflow Models are all used to analyze business processes. Activity Diagrams are graphical representations that show the flow of activities and actions within a system. Flowcharts are diagrams that illustrate the sequence of steps and decisions in a process. Workflow Models depict the flow of tasks, documents, or information between people or systems in a business process. These models help in understanding and improving the efficiency of business processes by identifying bottlenecks, redundancies, and areas for improvement.

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53. Myra is a BA who works for a large consulting firm that is thinking about starting a small division to specialize in matching athletes to sports agents based on personality, values, and so forth. Myra convinces the business owner in charge of this initiative that before starting the project, the business need would have to be defined. Myra knows that a great deal of work is dependent on having a well-defined business need. Which tasks use the business need as input?

Explanation

The tasks that use the business need as input are Plan business analysis approach, conduct elicitation activity, verify requirements, determine solution approach, and the Requirements Analysis knowledge area. These tasks require a clear understanding of the business need in order to effectively plan the analysis approach, gather requirements through elicitation, ensure the requirements are accurate through verification, and determine the best solution approach based on the identified business need. The Requirements Analysis knowledge area focuses on analyzing and documenting the requirements, which is directly influenced by the defined business need.

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54. Marcos is working on a team to incrementally build and release new software features for a government web site. The government assembly has passed legislation dictating the availability of certain features by a series of dates in the near future. Marcos is working with the design team to help decide which features will be included in each iteration. What activity is Marcos doing?

Explanation

Marcos is involved in release planning. This activity involves working with the design team to determine which features will be included in each iteration of the software release. Since the government has passed legislation dictating the availability of certain features by specific dates, Marcos's role is to ensure that the team plans and schedules the release of these features accordingly.

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55. A business analyst is working on a new international power station project and is reviewing the capabilities of the enterprise and identifying the obstacles that prevent it from achieving desired outcomes for the project. What task is the business analyst performing?

Explanation

The business analyst is reviewing the capabilities of the enterprise and identifying the obstacles that prevent it from achieving desired outcomes for the project. This task involves assessing the current capabilities of the enterprise and identifying any gaps or deficiencies that may hinder the success of the project. By identifying these capability gaps, the business analyst can then work on developing strategies and solutions to address them and ensure the project's desired outcomes are achieved.

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56. All of the following factors are considerations when selecting techniques for Requirements Elicitation EXCEPT:

Explanation

The given question asks for the factor that is NOT considered when selecting techniques for Requirements Elicitation. The options provided include availability and physical distance of stakeholders, project budget and size, time allowed to gather requirements, and political issues and power among stakeholders. These factors are all relevant considerations when selecting techniques for Requirements Elicitation. However, requirements documentation tools do not directly impact the selection of techniques for eliciting requirements. Therefore, the correct answer is requirements documentation tools.

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57. During the course of requirements elicitation, the BA collects terms from stakeholders concerning the data they use and how they use it. The best method for communicating information about confusing data terms to a non-technical audience would be:

Explanation

During requirements elicitation, the BA collects terms from stakeholders regarding the data they use and how they use it. To effectively communicate information about confusing data terms to a non-technical audience, a data dictionary is the best method. A data dictionary provides a comprehensive list of data elements, their definitions, and their relationships, making it easier for non-technical stakeholders to understand and interpret the data. It serves as a reference guide, ensuring clear communication and avoiding confusion or misunderstandings about data terms.

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58. Kathleen is a BA working on a government compliance project. She is anxious to get started with her elicitation, especially to interview a key stakeholder who will go on vacation in a week. Her BA mentor, Ellie, urges her to do some activities first. What does Ellie recommend that Kathleen do before she starts her elicitation?

Explanation

Ellie recommends that Kathleen schedule resources, notify parties, and clarify the scope for the interviews before starting her elicitation. This is important because scheduling resources ensures that all necessary individuals are available for the interviews, notifying parties ensures that everyone involved is aware of the upcoming interviews, and clarifying the scope helps to define the objectives and boundaries of the elicitation process. These activities are crucial for a successful and efficient elicitation process.

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59. Sean is relieved to be nearing the end of his project. It was a tumultuous effort to get stakeholders to agree on a standard business process before finalizing the requirements and getting them approved. Now that construction has begun, Sean can relax a bit. But, before he moves on to other things he realizes he forgot to allocate a key set of requirements to the current release. What should Sean do with the requirements at this point in the project?

Explanation

Sean should allocate the requirements to a component at this point in the project. Since construction has already begun, it would be more efficient to allocate the requirements to a specific component rather than going through the change control process or holding them until the next release. By allocating the requirements, Sean can ensure that they are properly integrated into the current project and avoid any delays or complications.

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60. What is a critical element of root cause analysis?

Explanation

A critical element of root cause analysis is to ensure that current business thinking and business processes are challenged. This means that it is important to question and evaluate the existing practices and assumptions within an organization in order to identify the underlying causes of a problem. By challenging the status quo, organizations can uncover hidden issues and implement more effective solutions. This approach helps to prevent the recurrence of problems and promotes continuous improvement within the business.

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61. Which of the following LEAST describes the use of an activity diagram?

Explanation

An activity diagram is a model that illustrates the flow of processes in a system. It is used to depict the steps involved in a particular use case and can be superimposed onto horizontal swim lanes to represent different actors or roles. However, it does not specifically focus on showing the human and nonhuman roles that interact with the system.

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62. Which output(s) is/are produced from conducting feasibility studies?

Explanation

Feasibility studies are conducted to determine the practicality and viability of a proposed solution or project. The solution approach is one of the outputs of conducting feasibility studies. It involves analyzing and evaluating different options and strategies to address the problem or opportunity at hand. The solution approach provides a clear direction and plan of action for implementing the recommended solution. Other outputs mentioned, such as market surveys, analytic hierarchy process, and benchmarking results, may be used as inputs or tools in the feasibility study process, but they are not the direct outputs of conducting feasibility studies.

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63. Sara needs to determine if the organization is ready to adopt a specific solution. Which techniques would Sara be likely to draw from to help her conduct the assessment?

Explanation

Sara needs to determine if the organization is ready to adopt a specific solution. Data flow diagrams can help her understand the current flow of information within the organization and identify any potential gaps or bottlenecks that may affect the adoption of the solution. Focus groups can provide valuable insights from different stakeholders within the organization, allowing Sara to gather their opinions, concerns, and feedback regarding the proposed solution. By using data flow diagrams and conducting focus groups, Sara can assess the organization's readiness and make informed decisions about adopting the specific solution.

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64. Kelly is working on a project to update her company's annual reporting for their compliance with the HIPPA government regulation. Her approach is highly plan-driven and use a waterfall method. She has completed a RACI matrix to help in her work. She is ready to begin planning the Business Analysis activities. Bob, a senior BA and Kelly's mentor, has advised her she missed one critical thing. What would Bob likely have advised Kelly to obtain before proceeding.

Explanation

Bob would likely have advised Kelly to obtain lessons learned from the past projects which updated the compliance reporting. This is important because it allows Kelly to understand what worked well and what didn't in previous projects, enabling her to make informed decisions and avoid repeating mistakes. By learning from past experiences, Kelly can improve the efficiency and effectiveness of her own project and ensure that the updated compliance reporting is successful.

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65. Connie has just received notice that her project has a new deadline, and that she needs to quickly elicit requirements for it. Which of the following techniques would Connie want to choose to help her elicit requirements for the project?

Explanation

Connie needs to quickly elicit requirements for her project. Prototypes can be used to gather feedback and validate requirements. Surveys can help gather information from a large number of stakeholders. Requirements workshops allow for collaboration and discussion among stakeholders to gather requirements. Brainstorming can generate new ideas and requirements. Therefore, choosing prototypes, surveys, requirements workshops, and brainstorming as techniques would be beneficial for Connie to elicit requirements efficiently.

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66. Rahul is a BA working in a financial institution. A new regulation will force some changes in one of the software applications he works with as well as the associated business process. He wants to spend time understanding the limitations of the current system and business process. He is told by the business owner that since this the change is regulatory, there is no need for this analysis or for a new project. Rahul responds that understanding the current situations will:

Explanation

Understanding the limitations of the current system and business process will help Rahul in understanding the business need. This understanding is crucial in order to explore appropriate alternative solutions, consult affected stakeholders, and evaluate solution approaches. By analyzing the current situation, Rahul can ensure that the changes in the regulation are accommodated in both the software application and the business process. This analysis will also help in identifying any gaps in the data and business process, which can then be addressed to ensure compliance with the new regulation.

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