Training: Trivia Questions Quiz On Pharmacist!
10 Questions
| Total Attempts: 118
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Below is the Trivia Questions Quiz on Pharmacist! Being a pharmacist is not about prescribing and giving the right medicine from a prescription, but there are a lot of traits that you need to do. How about you give the quiz below a try and get to see just how qualified you are at the profession. All the best!
Questions and Answers
- 1.What is the extension for the after-hours Pharmacist?
- A.
5270
- B.
1129
- C.
5101
- D.
5200
- 2.If you are unable to find the answer to your question within the information library. What should you do?
- A.
Email ALL-Member Services
- B.
Ask your neighbor
- C.
Spark for assistance
- D.
None of the Above
- 3.Which information should be included in the Subject Line, when you submit an ACS ticket? (Check all that apply)
- A.
Member ID
- B.
Member Phone#
- C.
Member Name
- D.
Carrier (Group)
- E.
Order#
- 4.Which way could possibly turn an unsatisfied caller into a satisfied caller?
- A.
Over talk the Member
- B.
Listen partially
- C.
Work hand in hand with the caller
- D.
None of the Above
- 5.According to the Log Notes training, you cannot add to Automatic Log Notes once they are systemically generated.
- A.
True
- B.
False
- 6.For every order in STECH, you should send an email to the Arbiter to cancel the order.
- A.
True
- B.
False
- 7.When a Member/Pharmacy/Doctors Office calls to check the status of a PA, you should immediately transfer the call to the PA department.
- A.
False
- B.
True
- 8.According to the Log Notes training, within MS Tool, which Subject is located within the Member Category?
- A.
Authorization Suspect
- B.
IR
- C.
Status
- D.
Misc
- 9.When checking the status of an Order, you should verify the shipping address from the Orders screen for accuracy.
- A.
True
- B.
False
- 10.According to the Log Notes training, within MS Tool, automatic Log Notes will systemically generate depending upon actions taken on the Member's account.
- A.
True
- B.
False
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