Training: Trivia Questions Quiz On Pharmacist!

10 Questions | Total Attempts: 118

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Training: Trivia Questions Quiz On Pharmacist!

Below is the Trivia Questions Quiz on Pharmacist! Being a pharmacist is not about prescribing and giving the right medicine from a prescription, but there are a lot of traits that you need to do. How about you give the quiz below a try and get to see just how qualified you are at the profession. All the best!


Questions and Answers
  • 1. 
    What is the extension for the after-hours Pharmacist?
    • A. 

      5270

    • B. 

      1129

    • C. 

      5101

    • D. 

      5200

  • 2. 
    If you are unable to find the answer to your question within the information library. What should you do?
    • A. 

      Email ALL-Member Services

    • B. 

      Ask your neighbor

    • C. 

      Spark for assistance

    • D. 

      None of the Above

  • 3. 
    Which information should be included in the Subject Line, when you submit an ACS ticket? (Check all that apply)
    • A. 

      Member ID

    • B. 

      Member Phone#

    • C. 

      Member Name

    • D. 

      Carrier (Group)

    • E. 

      Order#

  • 4. 
    Which way could possibly turn an unsatisfied caller into a satisfied caller?
    • A. 

      Over talk the Member

    • B. 

      Listen partially

    • C. 

      Work hand in hand with the caller

    • D. 

      None of the Above

  • 5. 
    According to the Log Notes training, you cannot add to Automatic Log Notes once they are systemically generated.
    • A. 

      True

    • B. 

      False

  • 6. 
    For every order in STECH, you should send an email to the Arbiter to cancel the order.
    • A. 

      True

    • B. 

      False

  • 7. 
    When a Member/Pharmacy/Doctors Office calls to check the status of a PA, you should immediately transfer the call to the PA department.
    • A. 

      False

    • B. 

      True

  • 8. 
    According to the Log Notes training, within MS Tool, which Subject is located within the Member Category?
    • A. 

      Authorization Suspect

    • B. 

      IR

    • C. 

      Status

    • D. 

      Misc

  • 9. 
    When checking the status of an Order, you should verify the shipping address from the Orders screen for accuracy.
    • A. 

      True

    • B. 

      False

  • 10. 
    According to the Log Notes training, within MS Tool, automatic Log Notes will systemically generate depending upon actions taken on the Member's account.
    • A. 

      True

    • B. 

      False