Training: Trivia Questions Quiz On Pharmacist!

10 Questions | By Mgayton | Last updated: Mar 19, 2022 | Total Attempts: 197

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Training: Trivia Questions Quiz On Pharmacist! - Quiz

Below is the Trivia Questions Quiz on Pharmacist! Being a pharmacist is not about prescribing and giving the right medicine from a prescription, but there are a lot of traits that you need to do. How about you give the quiz below a try and get to see just how qualified you are at the profession. All the best!

Questions and Answers

1.

What is the extension for the after-hours Pharmacist?
- A.
  
  5270
- B.
  
  1129
- C.
  
  5101
- D.
  
  5200
2.

If you are unable to find the answer to your question within the information library. What should you do?
- A.
  
  Email ALL-Member Services
- B.
  
  Ask your neighbor
- C.
  
  Spark for assistance
- D.
  
  None of the Above
3.

Which information should be included in the Subject Line, when you submit an ACS ticket? (Check all that apply)
- A.
  
  Member ID
- B.
  
  Member Phone#
- C.
  
  Member Name
- D.
  
  Carrier (Group)
- E.
  
  Order#
4.

Which way could possibly turn an unsatisfied caller into a satisfied caller?
- A.
  
  Over talk the Member
- B.
  
  Listen partially
- C.
  
  Work hand in hand with the caller
- D.
  
  None of the Above
5.

According to the Log Notes training, you cannot add to Automatic Log Notes once they are systemically generated.
- A.
  
  True
- B.
  
  False
6.

For every order in STECH, you should send an email to the Arbiter to cancel the order.
- A.
  
  True
- B.
  
  False
7.

When a Member/Pharmacy/Doctors Office calls to check the status of a PA, you should immediately transfer the call to the PA department.
- A.
  
  False
- B.
  
  True
8.

According to the Log Notes training, within MS Tool, which Subject is located within the Member Category?
- A.
  
  Authorization Suspect
- B.
  
  IR
- C.
  
  Status
- D.
  
  Misc
9.

When checking the status of an Order, you should verify the shipping address from the Orders screen for accuracy.
- A.
  
  True
- B.
  
  False
10.

According to the Log Notes training, within MS Tool, automatic Log Notes will systemically generate depending upon actions taken on the Member's account.
- A.
  
  True
- B.
  
  False