3
4
1
5
4
12
8
10
Sales success
Turnover rate
Standard of ethics
Retention rate
True
False
True
False
40-60
30-70
20-80
None of these
Ego
Drive
Ability
Healthy self-image
True
False
3
2
1
4
Never asks for the sale.
The client wasn't greeted promptly.
Fear of rejection.
The client had no intention of purchasing.
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