A+ Essentials Chapter 15
Maintaining and Troubleshooting Windows
In this chapter, you will learn how to
• Maintain Windows 2000/XP
• Optimize Windows 2000/XP
• Troubleshoot Windows 2000/XP
- 1.
Your Windows XP Professional system fails to boot up. You suspect that theboot sector has become corrupted. You start the system using the set of bootdisks and then launch the Recovery Console. Which command should youuse to write a new boot sector into the system partition?
- A.
Chkdsk
- B.
Fdisk
- C.
Fixmbr
- D.
Fixboot
Correct Answer
D. FixbootExplanation
The Recovery Console command “fixboot” writes a new partition boot
sector to the system partition. The Recovery Console command “chkdsk”
runs the CheckDisk utility; “fixmbr” writes a new Master Boot Record for
the partition boot sector; “fdisk” is not a valid command for the Recovery
Console.Rate this question:
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- 2.
Which of the following commands would you use to install the RecoveryConsole?
- A.
Start | Run; then type d:\i386\winnt32 /cmdcons
- B.
Start | Run; then type d:\i386\winnt32 /rc
- C.
Start | Run; then type d:\i386\winnt32 /cmd:command_line
- D.
Start | Run; then type d:\i386\winnt32 /copydir:recovery_console
Correct Answer
A. Start | Run; then type d:\i386\winnt32 /cmdconsExplanation
Start | Run; then type d:\i386\winnt32 /cmdcons is the correct command
to install the Recovery Console.Rate this question:
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- 3.
Which tool in Windows XP Home would you use to back up your essentialsystem files?
- A.
System Restore
- B.
Backup and Recovery Wizard
- C.
Emergency Repair Disk
- D.
Recovery Console
Correct Answer
A. System RestoreExplanation
System Restore is the only tool in Windows XP Home for backing up
essential system files.Rate this question:
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- 4.
Phil tried to install a printer on his Windows XP Professional machine, butfound he didn’t have permission. What could be the problem? (Select all thatapply.)
- A.
Phil is logged on with a Limited account.
- B.
Phil is logged on as a Local User.
- C.
Phil is logged on as a Local Administrator.
- D.
Phil is logged on as Guest.
Correct Answer(s)
A. Phil is logged on with a Limited account.
D. Phil is logged on as Guest.Explanation
Phil needs to be logged on as an Administrator, not a Limited account
or Guest.Rate this question:
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- 5.
Mary wants to get a quick snapshot of her System Resources on a Windows XPHome machine. How does she get to the appropriate tool?
- A.
Start | Run | Perfmon.
- B.
Start | Control Panel | Administrative Tools | Performance.
- C.
Start | All Programs | Accessories | System Resources.
- D.
Press CTRL-ALT-DEL once and click the Performance tab.
Correct Answer
D. Press CTRL-ALT-DEL once and click the Performance tab.Explanation
Press CTRL-ALT-DEL once and click the Performance tabRate this question:
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- 6.
What tool should Bill use to track who logs on and off of the busy libraryterminal for which he is responsible?
- A.
Event Viewer
- B.
Performance console
- C.
System Resource Meter
- D.
Task Manager
Correct Answer
A. Event ViewerExplanation
Event Viewer is the tool he needs.Rate this question:
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- 7.
Sven loaded a new video card on his system, but now everything looks verybad. What should he do first?
- A.
Go to Event Viewer and check the log
- B.
Go to Device Manager
- C.
Go to the printed manual
- D.
Call tech support
Correct Answer
B. Go to Device ManagerExplanation
Always go to Device Manager first when hardware goes wrong.Rate this question:
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- 8.
Which of the following is a command-line utility?
- A.
Event Viewer
- B.
Microsoft Management Console
- C.
Task Manager
- D.
Recovery Console
Correct Answer
D. Recovery ConsoleExplanation
The Recovery Console is a command-line utility.Rate this question:
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- 9.
Which of the following passwords will probably be the most secure one?
- A.
MaryEllen
- B.
MEO2144
- C.
M-21e44M-21e44
- D.
MikeM
Correct Answer
C. M-21e44M-21e44Explanation
The combination of letters, numbers, and non-alphanumeric characters
makes M-21e44 the strongest password.Rate this question:
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- 10.
What’s another name for a Windows Stop error?
- A.
ASR
- B.
BSOD
- C.
ERD
- D.
Virus
Correct Answer
A. ASRExplanation
A Windows Stop error is better known as a Blue Screen of Death.Rate this question:
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Current Version
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Mar 20, 2023Quiz Edited by
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Oct 23, 2008Quiz Created by
Darren McMahon
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