1.
If you got the message NTLDR is missing what failed to load?
2.
When booting the Windows XP operating system which file will be read to find the path to the boot partition?
3.
What is the name of the hierarchical database containing all of the information needed by the windows operating system?
4.
What is the command to edit the registry?
5.
Which quick fix can the user implement to return to the previous working state?
A. 
B. 
Safe mode with internet access
C. 
Last known good configuration
6.
What is the root level of the windows partition called?
A. 
B. 
C. 
D. 
7.
Is the slash (\) permitted in the name of a file?
8.
What is the file extension used for an ASCII text only file?
9.
What occurs if an attempt is made to delete a system file?
A. 
Automatically sends to recycle bin
B. 
C. 
10.
What is a * called?
11.
What command is used to convert partitions from FAT32 to NTFS
12.
What navigation tool is text based?
13.
What menu has the following five tabs: Themes, Desktop, Screen Saver, Appearance and settings?
14.
What are the small programs in the control panel called?
15.
Where are the automatic updates found?
16.
If you use the following path what will you get to? Start>Control Panel>System>Hardware>Device Manager>View>Resources
17.
What allows you to monitor the performance of the CPU and virtual memory, view all processes that are currently running and view information about the network connections?
18.
Why does Microsoft recommend that users always use the add or remove programs utility when installing and removing programs?
A. 
To show you have a program is uninstalled
B. 
So the installation can be uninstalled completely
C. 
So they can track all of your programs
19.
What is the command to upgrade a computer from Windows 2000 to Windows XP? (D:\i386\
20.
What utility in Windows XP checks the integrity of files and folders and scans the hard drive for physical errors?
21.
What utility gathers the noncontinuous data into one place, making files run faster?
22.
What is the command to turn on automatic updates? Start>Control Panel>System>
23.
What are three situations when a technician should create a restore point?Before ___________ or replacing the operating system When an application is _____________When a _____________ is installed
24.
What creates an emergency repair disk in Windows XP?
25.
What is another name for a normal backup?