Hotel Management - Qp10
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Accommodation is taken to be the provision of shelter, that is, four walls and a roof.
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True
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False
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This quiz, titled 'Hotel Management - QP10,' assesses knowledge on various aspects of hotel management including accommodation, responsibilities of an accommodation manager, hotel categorization, maintenance engineering, and front office operations. It is designed for learners in hospitality management, enhancing their understanding of operational standards and management roles.
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- 2.
The responsibilities of the accommodation manager will include some of the following: (Select six)
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Induction and training of manpower.
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Deployment and scheduling of manpower.
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Inspection of premises.
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Welfare of personnel.
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Linen control and laundering.
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Setting budgets
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Waste disposal.
Correct Answer(s)
A. Induction and training of manpower.
A. Deployment and scheduling of manpower.
A. Inspection of premises.
A. Welfare of personnel.
A. Linen control and laundering.
A. Waste disposal.Explanation
The responsibilities of the accommodation manager include the induction and training of manpower, deployment and scheduling of manpower, inspection of premises, welfare of personnel, linen control and laundering, and waste disposal. These tasks are essential for managing the accommodation facility efficiently. The manager needs to ensure that the staff is properly trained and deployed, the premises are regularly inspected and maintained, the welfare of personnel is taken care of, linen is properly managed and laundered, and waste disposal is handled effectively. These responsibilities contribute to the smooth functioning and upkeep of the accommodation facility.Rate this question:
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- 3.
A hotel will not fit into more than one category.
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True
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False
Correct Answer
A. FalseExplanation
This statement is false because a hotel can fit into multiple categories. Hotels can be classified based on various factors such as their star rating, location, amenities, target audience, and more. For example, a hotel can be categorized as a luxury hotel and also as a beachfront hotel simultaneously. Therefore, a hotel can fit into more than one category.Rate this question:
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- 4.
Larger hotels may employ a Maintenance Engineer who is responsible for all maintenance, waste disposal, safety, and upgrading.
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True
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False
Correct Answer
A. TrueExplanation
Larger hotels often have a Maintenance Engineer who oversees various aspects of maintenance, waste disposal, safety, and upgrading within the establishment. This individual is responsible for ensuring that the hotel's facilities are well-maintained, waste is properly disposed of, safety protocols are followed, and upgrades are implemented when necessary. Therefore, the statement is true.Rate this question:
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- 5.
The size and scope of the operation will also influence the hours during which the ______ Office is manned.
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Security
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Maintenance
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Billing
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Front
Correct Answer
A. FrontExplanation
The size and scope of the operation will also influence the hours during which the front office is manned. This means that depending on the size and complexity of the operation, the front office may need to be staffed for longer hours to ensure that all necessary tasks and responsibilities are fulfilled. The front office is typically responsible for handling customer inquiries, managing appointments, and providing general assistance, so it is important for it to be adequately staffed based on the needs of the organization.Rate this question:
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- 6.
When new buildings are being planned, or old ones are being renovated, consideration must be given to: (Select five)
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The main activities and needs of the staff.
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The use density, that is, the number likely to be in any particular area at any one time.
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The main traffic lanes in the building and the amount of circulation area which is required in order to give easy access to all rooms.
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The space requirements within each room to allow for easy and comfortable use of the furniture and equipment.
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The standard of accommodation and service which is offered and, in the case of a hotel, the category of customer which it wishes to attract.
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The space which is needed to service and maintain the building.
Correct Answer(s)
A. The use density, that is, the number likely to be in any particular area at any one time.
A. The main traffic lanes in the building and the amount of circulation area which is required in order to give easy access to all rooms.
A. The space requirements within each room to allow for easy and comfortable use of the furniture and equipment.
A. The standard of accommodation and service which is offered and, in the case of a hotel, the category of customer which it wishes to attract.
A. The space which is needed to service and maintain the building.Explanation
When planning new buildings or renovating old ones, several factors need to be considered. These include the use density, which refers to the number of people likely to be in a specific area at any given time. This helps determine the appropriate size and layout of different areas in the building. The main traffic lanes and circulation area are also important considerations, as they ensure easy access to all rooms. Additionally, the space requirements within each room must be taken into account to allow for comfortable use of furniture and equipment. The standard of accommodation and service offered, as well as the target customer category, are important for hotels. Finally, the space needed to service and maintain the building is also a crucial factor to consider.Rate this question:
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- 7.
The dimensions of a building grow ultimately from the dimensions of the space available.
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True
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False
Correct Answer
A. FalseExplanation
The statement suggests that the dimensions of a building are solely determined by the dimensions of the available space. However, this is not necessarily true. While the available space may influence the dimensions of a building, other factors such as architectural design, functional requirements, and building regulations also play a significant role in determining the dimensions of a building. Therefore, the statement is false.Rate this question:
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- 8.
The eye is attracted to any source of light and to strong contrasts. It should be remembered that: (Select two)
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The eye is most comfortable in uneven lighting.
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The eye works at its best when the work is more brightly lit than the surrounding area.
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The eye is stimulated by contrasts of tone and sparkle.
Correct Answer(s)
A. The eye works at its best when the work is more brightly lit than the surrounding area.
A. The eye is stimulated by contrasts of tone and sparkle.Explanation
The eye works at its best when the work is more brightly lit than the surrounding area because the eye is naturally drawn to bright sources of light. This allows for better visibility and clarity of the work being observed. Additionally, the eye is stimulated by contrasts of tone and sparkle, which means that it is attracted to variations in brightness and texture. This helps to capture the attention of the viewer and enhances the visual experience.Rate this question:
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- 9.
Prolonged exposure to noise levels excessive to the environment creates: (Select three)
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A degree of mental fatigue.
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An effect on the quality and tempo of work.
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Loss of worktime through sickness, for example, headaches.
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Temporary loss of hearing
Correct Answer(s)
A. A degree of mental fatigue.
A. An effect on the quality and tempo of work.
A. Loss of worktime through sickness, for example, headaches.Explanation
Prolonged exposure to excessive noise levels in the environment can lead to several negative effects. Firstly, it can cause a degree of mental fatigue, as the constant noise can be mentally draining and make it difficult to concentrate and focus. Secondly, it can have an effect on the quality and tempo of work, as the noise can be distracting and disrupt productivity. Lastly, it can result in loss of worktime through sickness, such as headaches, as the noise can cause stress and physical discomfort. Temporary loss of hearing is not mentioned in the explanation.Rate this question:
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- 10.
The primary colours are red, blue and yellow. The secondary colours are green, orange and violet. The tertiary colours are a mixture of primary and secondary colours, for example, RV—red violet.
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True
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False
Correct Answer
A. TrueExplanation
The explanation for the given correct answer is that the primary colors are indeed red, blue, and yellow. These colors cannot be created by mixing other colors together. On the other hand, the secondary colors, green, orange, and violet, are created by mixing two primary colors together. Lastly, tertiary colors are a combination of primary and secondary colors, such as red-violet. Therefore, the statement that the primary colors are red, blue, and yellow, and the secondary and tertiary colors are a mixture of these, is true.Rate this question:
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- 11.
Artificial light contains blue, and it is the criterion by which people judge colour.
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True
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False
Correct Answer
A. FalseExplanation
Artificial light does not contain blue as a criterion for judging color. The statement is incorrect because the criterion for judging color is not solely based on the presence of blue light in artificial light. Color perception is a complex process that involves the interaction of different wavelengths of light and the response of our eyes and brain. While blue light can affect color perception, it is not the only factor that determines how we perceive colors.Rate this question:
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- 12.
Furnishings are a vital part of the interior of the building and cannot be considered in isolation.
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True
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False
Correct Answer
A. TrueExplanation
Furnishings, such as furniture, curtains, and decorations, play an important role in enhancing the aesthetics and functionality of the interior of a building. They are not meant to be considered separately from the overall design and layout of the space. Instead, furnishings should be carefully chosen and integrated into the overall interior design to create a cohesive and harmonious environment. Therefore, it is true that furnishings cannot be considered in isolation and should be seen as an integral part of the building's interior.Rate this question:
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- 13.
A room is well ______ when the air in it is fresh and pure and it is sufficiently warm and dry to enable the occupants of the room to be comfortable.
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Heated
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Ventilated
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Conditioned
Correct Answer
A. VentilatedExplanation
A room is well ventilated when the air in it is fresh and pure, allowing for proper circulation and exchange of air. This helps to remove any odors, pollutants, or stale air, creating a more comfortable and healthy environment for the occupants. Ventilation also helps to regulate the temperature and humidity levels in the room, ensuring that it is sufficiently warm and dry for the occupants to feel comfortable.Rate this question:
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- 14.
Advantages of built in and fitted furniture includes: (Select three)
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Most effective utilisation of space; can be fitted into awkward areas.
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Can help noise insulation when placed along partition walls.
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It is difficult to repair on site and it is expensive to replace.
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It is relatively stable, and should not tip if correctly fitted.
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In many cases, there is limited choice.
Correct Answer(s)
A. Most effective utilisation of space; can be fitted into awkward areas.
A. Can help noise insulation when placed along partition walls.
A. It is relatively stable, and should not tip if correctly fitted.Explanation
Built-in and fitted furniture have several advantages. Firstly, they allow for the most effective utilization of space as they can be custom-made to fit into awkward areas and utilize every inch of available space. Secondly, when placed along partition walls, they can help with noise insulation, creating a quieter and more peaceful environment. Lastly, if correctly fitted, built-in and fitted furniture is relatively stable and should not tip over, providing a safe and secure option.Rate this question:
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- 15.
When planning sanitary areas, there are various pieces of legislation which relate to this task.
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True
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False
Correct Answer
A. TrueExplanation
The given statement is true. When planning sanitary areas, there are indeed various pieces of legislation that relate to this task. These legislations are put in place to ensure that sanitary areas meet certain standards and regulations in terms of hygiene, safety, accessibility, and functionality. Compliance with these legislations is crucial to ensure that sanitary areas are designed and built in a way that promotes the well-being and comfort of users while also maintaining public health and safety.Rate this question:
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Current Version
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Mar 20, 2023Quiz Edited by
ProProfs Editorial Team -
Feb 19, 2014Quiz Created by
Jackson Matthews
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