Arrival Or Departure Transfer Speeches

19 Questions | Total Attempts: 215

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Arrival Or Departure Transfer Speeches

Would the following information be included in Arrival or Departure transfer Speeches or both?


Questions and Answers
  • 1. 
    24-hour survival information, including sun cream, tap water and local shops
    • A. 

      Arrival Transfer

    • B. 

      Departure Transfer

    • C. 

      Both

  • 2. 
    Promote the Welcome Meeting 
    • A. 

      Arrival Transfer

    • B. 

      Departure Transfer

    • C. 

      Both

  • 3. 
    Information on the reps service in the Hotel 
    • A. 

      Arrival Transfer

    • B. 

      Departure Transfer

    • C. 

      Both

  • 4. 
    Details on the location and information on the reps information board 
    • A. 

      Arrival Transfer

    • B. 

      Departure Transfer

    • C. 

      Both

  • 5. 
    Trip information 
    • A. 

      Arrival Transfer

    • B. 

      Departure Transfer

    • C. 

      Both

  • 6. 
    Information on the procedure for checking in to a hotel
    • A. 

      Arrival Transfer

    • B. 

      Departure Transfer

    • C. 

      Both

  • 7. 
    Introduce yourself and welcome aboard the coach 
    • A. 

      Arrival Transfer

    • B. 

      Departure Transfer

    • C. 

      Both

  • 8. 
    Check that all customers have checked out of the hotel and emptied their safes and returned the key
    • A. 

      Arrival Transfer

    • B. 

      Departure Transfer

    • C. 

      Both

  • 9. 
    Welcome to the Country / resort
    • A. 

      Arrival Transfer

    • B. 

      Departure Transfer

    • C. 

      Both

  • 10. 
    Reminder to collect all belongings when customers got off of the coach
    • A. 

      Arrival Transfer

    • B. 

      Departure Transfer

    • C. 

      Both

  • 11. 
    Information on the Flight and check in at the airport details 
    • A. 

      Arrival Transfer

    • B. 

      Departure Transfer

    • C. 

      Both

  • 12. 
    Promote and encourage all customers to complete a customer service questionnaire (CSQ)
    • A. 

      Arrival Transfer

    • B. 

      Departure Transfer

    • C. 

      Both

  • 13. 
    Promote future holidays 
    • A. 

      Arrival Transfer

    • B. 

      Departure Transfer

    • C. 

      Both

  • 14. 
    Information on procedure to check in at the airport
    • A. 

      Arrival Transfer

    • B. 

      Departure Transfer

    • C. 

      Both

  • 15. 
    Airport procedure and what happens at security and Passport control 
    • A. 

      Arrival Transfer

    • B. 

      Departure Transfer

    • C. 

      Both

  • 16. 
    Information on Airport facilities and reminders of duty free allowances
    • A. 

      Arrival Transfer

    • B. 

      Departure Transfer

    • C. 

      Both

  • 17. 
    Ask Customers to Wait on board the coach while you go in in to the airport terminal to find out the details and location of the check in desks
    • A. 

      Arrival Transfer

    • B. 

      Departure Transfer

    • C. 

      Both

  • 18. 
    Wish people a good onward journey home 
    • A. 

      Arrival Transfer

    • B. 

      Departure Transfer

    • C. 

      Both

  • 19. 
    Wish People a good Holiday 
    • A. 

      Arrival Transfer

    • B. 

      Departure transfer

    • C. 

      Both

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