Arrival Or Departure Transfer Speeches
Would the following information be included in Arrival or Departure transfer Speeches or both?
- 1.24-hour survival information, including sun cream, tap water and local shops
- A.
Arrival Transfer
- B.
Departure Transfer
- C.
Both
- 2.Promote the Welcome Meeting
- A.
Arrival Transfer
- B.
Departure Transfer
- C.
Both
- 3.Information on the reps service in the Hotel
- A.
Arrival Transfer
- B.
Departure Transfer
- C.
Both
- 4.Details on the location and information on the reps information board
- A.
Arrival Transfer
- B.
Departure Transfer
- C.
Both
- 5.Trip information
- A.
Arrival Transfer
- B.
Departure Transfer
- C.
Both
- 6.Information on the procedure for checking in to a hotel
- A.
Arrival Transfer
- B.
Departure Transfer
- C.
Both
- 7.Introduce yourself and welcome aboard the coach
- A.
Arrival Transfer
- B.
Departure Transfer
- C.
Both
- 8.Check that all customers have checked out of the hotel and emptied their safes and returned the key
- A.
Arrival Transfer
- B.
Departure Transfer
- C.
Both
- 9.Welcome to the Country / resort
- A.
Arrival Transfer
- B.
Departure Transfer
- C.
Both
- 10.Reminder to collect all belongings when customers got off of the coach
- A.
Arrival Transfer
- B.
Departure Transfer
- C.
Both
- 11.Information on the Flight and check in at the airport details
- A.
Arrival Transfer
- B.
Departure Transfer
- C.
Both
- 12.Promote and encourage all customers to complete a customer service questionnaire (CSQ)
- A.
Arrival Transfer
- B.
Departure Transfer
- C.
Both
- 13.Promote future holidays
- A.
Arrival Transfer
- B.
Departure Transfer
- C.
Both
- 14.Information on procedure to check in at the airport
- A.
Arrival Transfer
- B.
Departure Transfer
- C.
Both
- 15.Airport procedure and what happens at security and Passport control
- A.
Arrival Transfer
- B.
Departure Transfer
- C.
Both
- 16.Information on Airport facilities and reminders of duty free allowances
- A.
Arrival Transfer
- B.
Departure Transfer
- C.
Both
- 17.Ask Customers to Wait on board the coach while you go in in to the airport terminal to find out the details and location of the check in desks
- A.
Arrival Transfer
- B.
Departure Transfer
- C.
Both
- 18.Wish people a good onward journey home
- A.
Arrival Transfer
- B.
Departure Transfer
- C.
Both
- 19.Wish People a good Holiday
- A.
Arrival Transfer
- B.
Departure transfer
- C.
Both
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