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| By Mikerockwood
M
Mikerockwood
Community Contributor
Quizzes Created: 3 | Total Attempts: 525
| Attempts: 212 | Questions: 5
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Question 1 / 5
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1. We encourage each other to announce errors broadly. If we hide them, we can't improve!

Explanation

The statement suggests that there is a culture of openness and transparency in the group, where individuals are encouraged to openly acknowledge and communicate any mistakes or errors they have made. This promotes a learning environment where everyone can collectively work towards improvement and growth.

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2. We investigate the causes of errors by which of the following?        

Explanation

The correct answer is 5 because it encompasses all the necessary steps to investigate the causes of errors. By identifying what went wrong, how it went wrong, and who needs to know about it, we can effectively analyze and address the root causes of errors. Blaming someone else alone does not contribute to a comprehensive investigation of errors.

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3. What causes rework which costs us more than having done it "right the first time"?

Explanation

Errors cause rework which costs more than having done it "right the first time" because when errors occur, additional time, effort, and resources are required to fix and correct them. This leads to delays in project completion, increased labor costs, and potential damage to the company's reputation. Rework also disrupts workflow and productivity, resulting in wasted time and reduced efficiency. Therefore, it is more cost-effective to invest in preventing errors and ensuring quality in the first place rather than dealing with the consequences and expenses of rework.

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4. Which of these are "Root Causes" of our errors?

Explanation

The correct answer is "All three of the other options." This means that all of the options mentioned in the question are considered "Root Causes" of errors. The faulty processes that almost "invite" errors, lack of training, and oversight by employees are all factors that contribute to the occurrence of errors.

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5. We take Corrective Action as follows:

Explanation

The correct answer states that the first two options are the correct approach to take when faced with an employee mistake. The third option, which suggests ignoring the mistake, is considered unreasonable.

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We encourage each other to announce errors broadly. If we hide them,...
We investigate the causes of errors by which of the...
What causes rework which costs us more than having done it "right...
Which of these are "Root Causes" of our errors?
We take Corrective Action as follows:
Alert!

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