Freight Brokerage: Logistics Quiz!

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Freight Brokerage: Logistics Quiz! - Quiz


Questions and Answers
  • 1. 

    Can a shipper carry luggage in the vehicle while the carrier transports the vehicle? 

    • A.

      No 

    • B.

      Yes 

    • C.

      Yes, but it cannot be over 100 pounds .

    • D.

      Yes but it has to be over a 100 pounds.

    Correct Answer
    A. No 
    Explanation
    We are not freight forwarders, we are freight brokers. So they're for we cannot transport any luggage in the vehicles. Some companies offer luggage shipping along with the vehicle but we don't. 

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  • 2. 

    Is [a freight broker the same as an auto broker] true or false?

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Yes indeed they're the same. In order to be an auto broker, you must become a freight broker. Once you become a freight broker you can ship anything you see fit besides house hold goods. Only a freight-forwarder can do that.

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  • 3. 

    Who is the consignor ?

    • A.

      The person who signs the bill of lading

    • B.

      The person who creates the bill of lading

    • C.

      The person who carriers the bill of lading too the consignor 

    • D.

      All above 

    Correct Answer
    B. The person who creates the bill of lading
    Explanation
    This is the person who consigns the freight to the motor carrier, he could be the shipper, but may not be. He sets the terms for payment of the motor carrier such as “Section 7”. Motor carriers and consignors may create binding Bill of Lading.

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  • 4. 

    What is CO-LOADING ?

    • A.

      CO-LOADING is when you have 1 or more carriers shipping vehicles

    • B.

      CO-LOADING is when you have two individuals shipping vehicles.

    • C.

      CO-LOADING is when you have 1 person shipping multiple vehicles 

    • D.

      CO-LOADING is when you have 3 individuals shipping vehicles 

    Correct Answer
    C. CO-LOADING is when you have 1 person shipping multiple vehicles 
    Explanation
    CO-LOADING refers to the practice of shipping multiple vehicles by a single person. This means that one individual is responsible for shipping multiple vehicles at the same time.

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  • 5. 

    What does "Cut Off Time" mean ?

    • A.

      It means that a vehicle can be pick up no later than the cut off time.

    • B.

      It means that you can pick the vehicle up at any time.

    • C.

      It means the vehicle cannot be delivered no later than the cut off time. 

    • D.

      All above 

    Correct Answer
    C. It means the vehicle cannot be delivered no later than the cut off time. 
    Explanation
    The term used in the car shipment process that defines the latest time for a vehicle to be delivered to its destination.

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  • 6. 

    What does "DIVERSION" mean ?

    • A.

      It means that two vehicles have collided 

    • B.

      It means that the route has changed

    • C.

      It means the car cannot be delivered today and the carrier must cancel

    • D.

      It means all roads have shut down.

    Correct Answer
    B. It means that the route has changed
    Explanation
    This is when the route for a shipment changes during the shipment due to unforeseen circumstances such as inclement weather or traffic situations.

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  • 7. 

    What does "Exception" mean ?

    • A.

      The process in which the vehicles has to be washed 

    • B.

      The process in which the vehicle has to be examined by the carrier at the terminal 

    • C.

      The process in which the vehicle has to be fixed 

    • D.

      All above

    Correct Answer
    B. The process in which the vehicle has to be examined by the carrier at the terminal 
    Explanation
    The term "Exception" refers to the process in which the vehicle has to be examined by the carrier at the terminal. This suggests that there is a specific procedure or protocol in place for checking the vehicle's condition or verifying its compliance with certain standards before it can proceed further. This process is likely to involve an inspection or assessment by the carrier to ensure that the vehicle meets the necessary requirements.

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  • 8. 

    What details does the customer need to receive a quote 

    • A.

      The make and model of the vehicle 

    • B.

      The make, model and year of the vehicle and the origin and destination locations

    • C.

      The model and year along with the origin and destination location 

    • D.

      Type, Make and Model of Vehicle Origin State and Zip Code Destination State and Zip Code  

    Correct Answer
    D. Type, Make and Model of Vehicle Origin State and Zip Code Destination State and Zip Code  
    Explanation
    The customer needs to provide the type, make, and model of the vehicle, as well as the origin state and zip code, and the destination state and zip code in order to receive a quote.

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  • 9. 

    If a vehicle was going 300 miles, how many days would it take to transport the vehicle. 

    • A.

      1 Day

    • B.

      1-2 Days

    • C.

      3 Days 

    • D.

      3-4 Days 

    Correct Answer
    B. 1-2 Days
    Explanation
    The correct answer is 1-2 Days because it is not specified how the vehicle is being transported. If the vehicle is being transported by a fast means such as an airplane or a high-speed train, it could potentially be transported within a day. However, if the vehicle is being transported by a slower means such as a truck or a ship, it may take closer to two days to cover the 300-mile distance.

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  • 10. 

    The Shipper has paid the company $575 to transport their vehicle. We are paying the carrier $400 dollars to transport the vehicle. The total mileage for this transport is 665 miles. What is the carrier receiving per mile ?

    • A.

      0.70 cent per mile

    • B.

      0.60 cent per mile

    • C.

      0.62 cent per mile

    • D.

      0.69 cent per mile

    Correct Answer
    B. 0.60 cent per mile
    Explanation
    The carrier is receiving $400 to transport the vehicle for a total mileage of 665 miles. To calculate the carrier's rate per mile, we divide the total payment by the total mileage: $400 / 665 miles = $0.60 per mile.

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  • 11. 

    What does ETA mean ?

    • A.

      The time the vehicle has been picked up. 

    • B.

      The time the vehicle has been delivered.

    • C.

      The time the vehicle will be picked up.

    • D.

      The estimated time that the vehicle will arrive 

    Correct Answer
    D. The estimated time that the vehicle will arrive 
    Explanation
    The correct answer is "The estimated time that the vehicle will arrive." ETA stands for Estimated Time of Arrival, which refers to the approximate time when a vehicle is expected to reach its destination. It is commonly used in transportation and logistics to provide an estimated arrival time to customers or recipients.

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  • 12. 

    Does the customer need a license plate to ship their vehicle ? 

    • A.

      No

    • B.

      Yes 

    Correct Answer
    A. No
    Explanation
    All we will need is the vehicle and the keys

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  • 13. 

    What does it mean when a customer wants expedited transport ?

    • A.

      They are looking for their vehicle to be transported in 1-2 days 

    • B.

      They are looking to transport their vehicle as soon as possible 

    • C.

      They are looking for the best company to transport their vehicle now

    • D.

      They are looking for same day transport

    Correct Answer
    B. They are looking to transport their vehicle as soon as possible 
    Explanation
    If a customer is looking to transport their vehicle quickly we can definitely do it. But the amount of days it will be based off the distance that the vehicle will be going.

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  • 14. 

    Is [a gate pass necessary ] true or false?

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Gate Passes are the ticket to a carrier getting the vehicle. They are given by auctions.

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  • 15. 

    What is "double-booking" ?

    • A.

      Double booking is when we have more than one vehicle to transport.

    • B.

      Double booking is when we have 2 cars to transport from 1 shipper.

    • C.

      Double booking is when a customer has booked a vehicle to be transported with more than one company.

    • D.

      All above 

    Correct Answer
    C. Double booking is when a customer has booked a vehicle to be transported with more than one company.
    Explanation
    Customers may book their vehicle with more than one auto transportation company to ensure their vehicle gets transported. Always ensure that this never happens on there end. To prevent problems on our end.

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  • 16. 

    Can we ship cars that are inoperable ? If so what type of tool will the driver need to do it ?

    • A.

      Yes but the driver will need a screw driver 

    • B.

      Yes but the driver will need a winch 

    • C.

      Yes but the driver will need a hammer 

    • D.

      Yes but the driver will need a jack 

    Correct Answer
    B. Yes but the driver will need a winch 
    Explanation
    Yes, we can ship vehicles that are in non-running/inoperable condition. When inoperable cars are shipped, a special auto carrier is required that makes use of a winch which is connected to your car and slowly and safely pulls your vehicle onto the carrier. There is an additional fee for inoperable vehicles because of the special equipment and extra work involved with securing the vehicle onto the transporter. You can choose the inoperable option when booking form or inform your shipping agent if you make your reservation by phone so that the proper arrangements can be made to accomodate a non-running vehicle.

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  • 17. 

    Can [you find customers on Social Media Platforms] true or false?

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Yes, there are tons of customers who need cars shipped along with dealers and wholesalers that need cars to be transported as well. Social Media is a great tool, to generate leads

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  • 18. 

    A customer wants the Top ________ Service.

    Correct Answer
    Top Load Service
    Explanation
    Top Load Service : Top load service is when your car is placed on the higher deck or level of an open auto transport trailer. This is considered to be preferable to the bottom load because the cars on the lower deck are at risk of possibly having fluid, and liquids from the cars above leak on them.

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  • 19. 

    When a customer has asked, "when will my vehicle be delivered" ? What do you say ?

    • A.

      The transit time for your shipment is based mostly on the mileage between the pickup and delivery location. Generally, every five hundred miles will add one day to the transit time - so for a 1,000 mile transport, the transit time would be 2-3 days. 

    • B.

      We can have your vehicle delivered in 1-2 days. 

    • C.

      Your vehicle will be picked up when ever you are scheduled for pick up. Or in other words, when a carrier informs us how soon he or she will be picking up. 

    • D.

      The vehicle will be picked up in due time. We don't want to promise anything because plans change. We will do our best to pick up your vehicle as soon as possible. 

    Correct Answer
    A. The transit time for your shipment is based mostly on the mileage between the pickup and delivery location. Generally, every five hundred miles will add one day to the transit time - so for a 1,000 mile transport, the transit time would be 2-3 days. 
    Explanation
    The correct answer explains that the transit time for the shipment is mostly determined by the distance between the pickup and delivery locations. It states that every five hundred miles will add one day to the transit time. Therefore, for a 1,000 mile transport, the estimated transit time would be 2-3 days. This answer provides a clear and logical explanation of how the delivery time is calculated based on the mileage.

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  • 20. 

    [Do we transport for every one] true or false?

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Yes anyone can ship a car. No matter where your car is coming from, where it is headed or its condition, OJ LOGISTICS is here to help. Call our experts at (877) 991-8184 to get your free, no-obligation quote today or fill out our online quote request.

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  • 21. 

    When do we dispatch vehicles to the carrier.

    • A.

      When the customer ask for quotes 

    • B.

      When the customer has agreed to allow the company to transport

    • C.

      When the customer gives you the make and model 

    • D.

      None 

    Correct Answer
    B. When the customer has agreed to allow the company to transport
    Explanation
    The correct answer is "When the customer has agreed to allow the company to transport." This is because dispatching vehicles to the carrier can only be done when the customer has given their consent for the company to transport their goods. Without the customer's agreement, the company cannot proceed with dispatching vehicles.

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  • 22. 

    What is COD ?

    • A.

      Can I Deliver 

    • B.

      Can I Deduct 

    • C.

      Cash on Delivery 

    • D.

      Cash on Down

    Correct Answer
    C. Cash on Delivery 
    Explanation
    COD stands for Cash on Delivery. It is a payment method where the customer pays for a product or service at the time of delivery, rather than in advance. This allows customers to inspect the item before making the payment, ensuring satisfaction and reducing the risk of fraud. COD is commonly used in e-commerce and is popular among customers who prefer not to make online payments or do not have access to online payment methods.

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  • 23. 

    What is a dispatcher in the trucking industry ?

    • A.

      None

    • B.

      A dispatcher is a person who operates the  telephone, radio or computer operator that connects people in need with fire, police and medical emergency services. They receive a variety of reports, ranging from car accidents to criminal acts in progress and coordinate the dispatch of the appropriate emergency responders.

    • C.

      A dispatcher is a person receiving emergency and non-emergency calls and record significant information. Addressing problems and requests by transmitting information or providing solutions. Receiving and dispatching orders for products or deliveries.

    • D.

      A dispatcher is the primary role of truck dispatcher is to schedule drivers to make deliveries and pick up packages or shipments from customers. ... In addition, truck dispatcher review drivers' logs and maintain various records, such as those pertaining to dispatched calls, vehicle repair, freight bills, and arrival times.

    Correct Answer
    D. A dispatcher is the primary role of truck dispatcher is to schedule drivers to make deliveries and pick up packages or shipments from customers. ... In addition, truck dispatcher review drivers' logs and maintain various records, such as those pertaining to dispatched calls, vehicle repair, freight bills, and arrival times.
    Explanation
    A dispatcher in the trucking industry is responsible for scheduling drivers to make deliveries and pick up packages or shipments from customers. They also review drivers' logs and maintain various records, such as dispatched calls, vehicle repair, freight bills, and arrival times.

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  • 24. 

    Does someone have to be present for pick up and delivery?

    • A.

      Yes, just a kid or a family member 

    • B.

      No just leave the keys outside

    • C.

      Yes, there must be someone present to release and accept the vehicle, provide keys to the driver, and sign the initial and final inspection reports. This person can be anyone over the age of 18 that you trust with releasing or accepting your vehicle.

    • D.

      Yes, there must be someone present to release and accept the vehicle, provide keys to the driver, and sign the initial and final inspection reports. This person can be anyone under the age of  16 that you trust with releasing or accepting your vehicle.

    Correct Answer
    C. Yes, there must be someone present to release and accept the vehicle, provide keys to the driver, and sign the initial and final inspection reports. This person can be anyone over the age of 18 that you trust with releasing or accepting your vehicle.
  • 25. 

    Is [it true that we should make promises to our customers] true or false?

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    We never promise anything to anyone shipping a car. We inform anyone that is shipping a vehicle that we are going to do our best to get the job done.

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  • 26. 

    What is the most important thing to ask the customer?

    • A.

      They're Name ?

    • B.

      Their contact information 

    • C.

      If we can ship cars for their dealership ?

    • D.

      Do they buy cars often ?

    • E.

      Can we give you a quote ?

    • F.

      All above 

    Correct Answer
    F. All above 
    Explanation
    Yes, all are correct. In order for you to succeed, you will need to know everything and get as much information as possible. Leave nothing left out.

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  • 27. 

    When should you as the freight agent mention payment?

    • A.

      The beginning of the process

    • B.

      The end of the process 

    • C.

      The middle of the process

    • D.

      None 

    Correct Answer
    A. The beginning of the process
    Explanation
    As the freight agent, it is important to mention payment at the beginning of the process to ensure transparency and avoid any misunderstandings or disputes later on. By discussing payment upfront, both parties can agree on the terms and conditions, including the payment method, amount, and any additional fees or charges. This helps establish a clear understanding between the freight agent and the customer, promoting a smooth and efficient process.

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  • 28. 

    The customer is asking for a quote from Los Angles, CA to New York, NY and the vehicle is a 2020 Honda Accord. We decide to charge the customer .69 Cents per mile. What is the rate we charged?

    • A.

      2,000

    • B.

      1,850

    • C.

      1924

    • D.

      1760

    Correct Answer
    C. 1924
    Explanation
    The rate charged to the customer is 1924. This can be calculated by multiplying the distance from Los Angeles, CA to New York, NY by the rate per mile. Since the question does not provide the exact distance, we cannot determine the rate accurately.

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  • 29. 

    If a customer asks you for the pick time want would you say?

    • A.

      The pick up times are based off what you choose. We have two options, Flexible and Urgent

    • B.

      The pick up times are decided by you. When would you like to pick up?

    • C.

      We pick the car up as soon as possible.

    • D.

      We schedule the pick for the nearest carrier to pick it up. So I don't have a time

    Correct Answer
    A. The pick up times are based off what you choose. We have two options, Flexible and Urgent
    Explanation
    The correct answer explains that the pick-up times are determined by the customer's choice between two options: Flexible and Urgent. This means that the customer has the flexibility to decide when they want the pick-up to occur based on their own preferences and needs.

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  • 30. 

    You have a customer that has a load going 1200 miles and it's a Honda Civic. You have charged the customer $1,060 Dollars total. What is cent per mile?

    • A.

      .81

    • B.

      .82

    • C.

      .89

    • D.

      .88

    Correct Answer
    D. .88
    Explanation
    The cent per mile can be calculated by dividing the total charge of $1,060 by the distance of 1200 miles. This gives us a result of $0.88 per mile.

    Rate this question:

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