TRX Alliance Exam: Trivia Questions Quiz!

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TRX Alliance Exam: Trivia Questions Quiz! - Quiz


TRX alliance exam: trivia questions quiz! There are different companies that people get their tax alliance programs but TRX stands out. If you are looking to be a part of their staff, you need to prove that you know the basics about the company and what it offers. This quiz will give you an idea of how well you know it, do give it a try and see how well you do!


Questions and Answers
  • 1. 

    When someone uses the term E-File, they are talking about what?

    • A.

      Electronic file

    • B.

      Earned file

    • C.

      Economic file

    • D.

      Ease of Filing

    Correct Answer
    A. Electronic file
    Explanation
    The term E-File refers to an electronic file. This means that instead of using traditional paper documents, information is stored and transmitted digitally. E-Filing is commonly used in various contexts, such as tax returns or legal documents, where individuals or organizations submit their information electronically rather than through physical paperwork. This method offers convenience, efficiency, and reduces the need for physical storage.

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  • 2. 

    Our phone number to reach us is 866-TAX-PROS.

    • A.

      TRUE

    • B.

      FALSE

    Correct Answer
    B. FALSE
    Explanation
    The given statement is FALSE. The phone number provided is not a valid phone number format as it includes a mix of letters and numbers. A valid phone number should only contain numerical digits.

    Rate this question:

  • 3. 

    How long ago did TRX start?

    • A.

      6 years

    • B.

      24 years

    • C.

      30 years

    • D.

      24 years

    Correct Answer
    D. 24 years
    Explanation
    TRX started 24 years ago.

    Rate this question:

  • 4. 

    As a keyboard shortcut, what is CTRL+X used to do?

    • A.

      Paste

    • B.

      Copy

    • C.

      Cut

    • D.

      Undo

    Correct Answer
    C. Cut
    Explanation
    CTRL+X is used to cut selected text or files. Cutting removes the selected item from its original location and stores it in the clipboard. The cut item can then be pasted elsewhere using the CTRL+V shortcut. This keyboard shortcut is commonly used to move or transfer data within a document or between different applications.

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  • 5. 

    CTRL+C is the shortcut to do what?

    • A.

      Undo

    • B.

      Copy

    • C.

      Paste

    • D.

      Cut

    Correct Answer
    B. Copy
    Explanation
    CTRL+C is the shortcut to copy. When you select a text or file and press CTRL+C, it creates a duplicate of the selected item and stores it in the clipboard. This allows you to paste the copied item in another location or document using the CTRL+V shortcut. Copying is useful when you want to duplicate information without removing it from its original source.

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  • 6. 

    The website our members need to go to for information is www.trxalliance.com.

    • A.

      TRUE

    • B.

      FALSE

    Correct Answer
    B. FALSE
    Explanation
    The correct answer is FALSE. This means that the website www.trxalliance.com is not the one where members should go for information. They need to find another website or source for the information they are looking for.

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  • 7. 

    What is the website that people looking into TRX go to for information?

    • A.

      Www.trxalliance.com

    • B.

      Www.trxpro.com

    • C.

      Www.trxtax.com

    • D.

      Www.trxtaxpro.com

    Correct Answer
    A. Www.trxalliance.com
    Explanation
    The correct answer is www.trxalliance.com because it is the only website listed that specifically mentions TRX in its domain name. The other websites may contain information related to taxes or professionals, but they do not indicate a direct connection to TRX. Therefore, www.trxalliance.com is the most likely website that people looking into TRX would go to for information.

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  • 8. 

    What do we offer that can change a customer's prior year clients from one software to ours?

    • A.

      Hard Drive Swaps

    • B.

      File Renames

    • C.

      Diversions

    • D.

      Conversions

    Correct Answer
    D. Conversions
    Explanation
    The correct answer is "Conversions". Conversions refer to the process of transferring data from one software system to another. In this context, offering conversions means that we have the capability to migrate a customer's prior year clients from their current software to ours. This service is valuable as it allows customers to seamlessly transition to our software without losing any important data or having to manually re-enter information.

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  • 9. 

    When a company buys software and changes the name of it to their company's name, it then becomes a rebrand.

    • A.

      TRUE

    • B.

      FALSE

    Correct Answer
    A. TRUE
    Explanation
    When a company purchases software and rebrands it by changing the name to their own company's name, it is considered a rebranding. This means that the company is essentially giving the software a new identity that aligns with their own brand. By doing so, they can make the software more recognizable and establish a stronger connection between their company and the product. Therefore, the statement "When a company buys software and changes the name of it to their company's name, it then becomes a rebrand" is true.

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  • 10. 

    CTRL+V is an action used to do what?

    • A.

      Cut

    • B.

      Paste

    • C.

      Copy

    • D.

      Undo

    Correct Answer
    B. Paste
    Explanation
    CTRL+V is an action used to paste content that has been previously copied or cut. It allows the user to place the copied or cut content into a different location or document.

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  • 11. 

    The Alliance is a group of taxpayers joined to save building costs during the tax season. 

    • A.

      TRUE

    • B.

      FALSE

    Correct Answer
    B. FALSE
    Explanation
    The statement is false because the Alliance is not a group of taxpayers joined to save building costs during the tax season. The statement does not provide any information about the purpose or nature of the Alliance, so it cannot be determined whether the statement is true or false.

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  • 12. 

    What is it called when a tax preparer sends a return to a filing center and not directly to the IRS?

    • A.

      Direct transmission

    • B.

      Indirect transmission

    • C.

      Electronic Sent Files

    • D.

      Acceptance of Filing

    Correct Answer
    B. Indirect transmission
    Explanation
    Indirect transmission is the correct answer because it refers to the process of a tax preparer sending a return to a filing center instead of directly to the IRS. This means that the return is first sent to an intermediary, the filing center, which then forwards it to the IRS. This method allows for additional review and processing before the return reaches the IRS.

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  • 13. 

    Our customers are generally tax preparers who are tired of paying too much for tax software every year.

    • A.

      TRUE

    • B.

      FALSE

    Correct Answer
    A. TRUE
    Explanation
    The given statement suggests that the customers being referred to are tax preparers who are tired of paying high prices for tax software annually. This implies that the statement is true, as it confirms the target audience for the tax software company is indeed tax preparers who are seeking affordable options.

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  • 14. 

    A reseller is a company who buys software from one company in bulk, and then resells it at a more affordable cost.

    • A.

      TRUE

    • B.

      FALSE

    Correct Answer
    A. TRUE
    Explanation
    The statement accurately defines a reseller as a company that purchases software in large quantities from a manufacturer and then sells it at a lower price. This practice allows the reseller to offer the software at a more affordable cost to customers. Therefore, the statement is true.

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  • 15. 

    The F2 button can do what task?

    • A.

      Minimize a window

    • B.

      Rename a selected file

    • C.

      Change windows

    • D.

      Close an active window.

    Correct Answer
    B. Rename a selected file
    Explanation
    The F2 button can be used to rename a selected file. This function is commonly used in file management systems to quickly change the name of a file without having to go through additional steps. By selecting a file and pressing F2, users can easily edit the name of the file and make any necessary modifications.

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  • 16. 

    When a return is sent directly to the IRS, it is called what?

    • A.

      Acceptance of Filing

    • B.

      Electronic Sent Document

    • C.

      Direct transmission

    • D.

      Indirect transmission

    Correct Answer
    C. Direct transmission
    Explanation
    Direct transmission refers to the process of sending a return directly to the IRS without any intermediaries. This means that the taxpayer submits their tax return directly to the IRS, either through mail or electronically, without involving any third-party services or software. This method ensures that the return reaches the IRS directly and allows for faster processing and acknowledgement of the filing.

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  • 17. 

    Where are the Taxwise files stored on the computer in a typical stand alone install?

    • A.

      TWReturns08 folder

    • B.

      Taxwise08 folder

    • C.

      CCH08 folder

    • D.

      UTS08 folder

    Correct Answer
    D. UTS08 folder
    Explanation
    The Taxwise files are stored in the UTS08 folder on the computer in a typical stand alone install.

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  • 18. 

    When running a cpnversion to Taxwise for the 2009 tax season, you must run the conversion from _________to___________.

    • A.

      Prior software 08, Taxwise 09

    • B.

      Prior software 08, Taxwise 08

    • C.

      Taxwise 08, Taxwise 09

    • D.

      Prior software, Taxwise 09

    Correct Answer
    B. Prior software 08, Taxwise 08
    Explanation
    The correct answer is "prior software 08, Taxwise 08". When running a conversion to Taxwise for the 2009 tax season, you need to run the conversion from the previous software version (08) to the Taxwise version for that year (also 08). This ensures that all the necessary data and information from the previous software is accurately transferred and compatible with the Taxwise software for the 2009 tax season.

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  • 19. 

    The Individual conversion from our support website will also convert Business returns, in some softwares.

    • A.

      TRUE

    • B.

      FALSE

    Correct Answer
    B. FALSE
    Explanation
    The statement suggests that individual conversion from the support website can also convert business returns in some software. However, the correct answer is FALSE. This means that the individual conversion from the support website cannot convert business returns in any software.

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  • 20. 

    If a form in the forms tree has a red exclamation point beside it, what does that mean?

    • A.

      The due date for filing the form has passed.

    • B.

      At least one required field is empty.

    • C.

      It is ready to be sent immediately.

    • D.

      The calculations are set up and correct.

    Correct Answer
    B. At least one required field is empty.
    Explanation
    If a form in the forms tree has a red exclamation point beside it, it means that at least one required field is empty. This indicates that there is missing information or data that needs to be filled in before the form can be submitted or processed correctly. The red exclamation point serves as a visual indicator to draw attention to the incomplete fields and prompt the user to complete them.

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  • 21. 

    What menu would you find the option of Search/Query for Taxpayer?

    • A.

      Communications

    • B.

      Reports

    • C.

      File

    • D.

      Help

    Correct Answer
    C. File
    Explanation
    The option of Search/Query for Taxpayer can be found in the File menu. This menu typically contains various options related to managing files, including searching and querying specific information. Therefore, it is logical to assume that the option for searching or querying taxpayers would be located in the File menu.

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  • 22. 

    What utility is used to move, copy, and rename returns?

    • A.

      Client Profile

    • B.

      Taxwise Explorer

    • C.

      Client Organizer

    • D.

      Communications

    Correct Answer
    B. Taxwise Explorer
    Explanation
    Taxwise Explorer is the utility used to move, copy, and rename returns. It is a feature within Taxwise software that allows users to easily manage and organize their clients' tax returns. With Taxwise Explorer, users can efficiently handle tasks such as moving returns to different folders, creating copies of returns for backup purposes, and renaming returns to better organize their files. This utility streamlines the process of managing returns, making it easier for tax professionals to access and work with their clients' tax information.

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  • 23. 

    What are the main reasons to run Diagnostics?

    • A.

      Run Reports and Print Labels

    • B.

      Correct errors and create an E-File

    • C.

      Detect Modem and Set up Printers

    • D.

      System Snapshot and Test Connections

    Correct Answer
    B. Correct errors and create an E-File
    Explanation
    The main reasons to run diagnostics are to correct errors and create an E-File. Running diagnostics helps identify and fix any errors or issues within a system. It also allows for the creation of an E-File, which is an electronic version of important documents or records. By running diagnostics, errors can be addressed and fixed, ensuring the smooth functioning of the system, while also creating an E-File for easy access and storage of important information.

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  • 24. 

    Where can you find the option to View/Edit Print Packets?

    • A.

      Taxwise Utility

    • B.

      File > Print

    • C.

      Reports

    • D.

      Communications

    Correct Answer
    A. Taxwise Utility
    Explanation
    In Taxwise Utility, you can find the option to View/Edit Print Packets.

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  • 25. 

    Under what menu will you find the Acknowledgements?

    • A.

      View

    • B.

      Bank

    • C.

      Tools

    • D.

      Reports

    Correct Answer
    D. Reports
    Explanation
    The Acknowledgements can be found under the Reports menu.

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  • 26. 

    The Client Profile will list clients after they are deleted.

    • A.

      TRUE

    • B.

      FALSE

    Correct Answer
    B. FALSE
    Explanation
    The statement is false because once clients are deleted, they are typically removed from the client profile. Therefore, the client profile will not list clients after they are deleted.

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  • 27. 

    After finishing a return and creating the E-File, what menu will you go to in order to send the return to the E-File center?

    • A.

      Communications

    • B.

      Tools

    • C.

      Bank

    • D.

      Reports

    Correct Answer
    A. Communications
    Explanation
    After finishing a return and creating the E-File, you would go to the "Communications" menu in order to send the return to the E-File center. This menu likely contains options and tools related to communication and transmission of files, including the ability to send the E-File to the designated center for processing.

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  • 28. 

    If a client does not receive an acknowledgement from one of their returns, we can check the Return Status at www.taxwise.com

    • A.

      TRUE

    • B.

      FALSE

    Correct Answer
    B. FALSE
    Explanation
    The statement is false because the correct website to check the Return Status is not www.taxwise.com.

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  • 29. 

    What is the shortcut for overriding an entry?

    • A.

      CTRL+F8

    • B.

      F8

    • C.

      F9

    • D.

      ALT+F4

    Correct Answer
    B. F8
    Explanation
    The shortcut for overriding an entry is F8.

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  • 30. 

    You can search for a taxpayer with all of the following information except what?

    • A.

      Taxpayer SSN

    • B.

      Taxpayer Last Name

    • C.

      Taxpayer Street Address

    • D.

      Taxpayer Daytime Telephone

    Correct Answer
    C. Taxpayer Street Address
    Explanation
    The taxpayer's street address is not needed to search for a taxpayer. The other information provided, such as the taxpayer's SSN, last name, and daytime telephone, can be used to search and identify the taxpayer. The street address may be useful for other purposes, such as mailing correspondence, but it is not necessary for the search process.

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  • 31. 

    What is the shortcut for linking a form?

    • A.

      CTRL+F5

    • B.

      F5

    • C.

      F8

    • D.

      F9

    Correct Answer
    D. F9
    Explanation
    The shortcut for linking a form is F9.

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  • 32. 

    You can ONLY print with the Print button at the top of the screen.

    • A.

      TRUE

    • B.

      FALSE

    Correct Answer
    B. FALSE
    Explanation
    The statement implies that the only way to print is by using the Print button at the top of the screen. This statement is false because there are usually multiple ways to print, such as using keyboard shortcuts, right-clicking and selecting the print option, or accessing the print function from the file menu.

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  • 33. 

    If a client downloads a state, but it will not work with their program, what is the first thing you should check?

    • A.

      Make sure the program is updated to the most recent version.

    • B.

      Ask the customer what time zone the state they downloaded is in.

    • C.

      Make sure they are on a wireless connection.

    • D.

      Make sure they've filed returns for that state in the past.

    Correct Answer
    A. Make sure the program is updated to the most recent version.
    Explanation
    To ensure that the downloaded state works with the client's program, the first thing to check is if the program is updated to the most recent version. This is because outdated versions may lack compatibility with the state, resulting in compatibility issues. By ensuring that the program is up to date, any potential bugs or compatibility problems can be addressed and resolved, allowing the state to work properly with the client's program.

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  • 34. 

    If a client is in the program and cannot open returns, what is the FIRST thing you should do?

    • A.

      Edit Tax Form Defaults

    • B.

      Make sure they are not logged in as ADMIN

    • C.

      Run dbrepair

    • D.

      Close the program and restart

    Correct Answer
    B. Make sure they are not logged in as ADMIN
    Explanation
    The first thing to do when a client is unable to open returns is to check if they are logged in as ADMIN. This is because being logged in as ADMIN can restrict certain actions and access within the program. By ensuring that they are not logged in as ADMIN, any potential restrictions can be ruled out as the cause of the issue, allowing for further troubleshooting if necessary.

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  • 35. 

    One reason an Acknowledgement may not be going through is that the program may not be up-to-date.

    • A.

      TRUE

    • B.

      FALSE

    Correct Answer
    A. TRUE
    Explanation
    An acknowledgement is a response or confirmation sent by a recipient to indicate that a message or request has been received. If the program is not up-to-date, it may not have the necessary protocols or functionalities to process and send acknowledgements. This could result in acknowledgements not going through. Therefore, the statement that an acknowledgement may not be going through if the program is not up-to-date is true.

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  • 36. 

    If a client calls in because information is not carrying correctly from one form to another, what is the first thing to check?

    • A.

      Make sure they have run dbrepair

    • B.

      Make sure all computers have restarted

    • C.

      Make sure all the forms are linked correctly

    • D.

      Make sure they have an internet connection

    Correct Answer
    C. Make sure all the forms are linked correctly
    Explanation
    The first thing to check when a client calls in because information is not carrying correctly from one form to another is to make sure all the forms are linked correctly. This means verifying that the necessary connections and relationships between the forms are properly established to ensure the smooth flow of data. By checking the form links, any potential issues or gaps in the data transfer process can be identified and resolved, improving the accuracy and reliability of the information exchange.

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  • 37. 

    If a customer calls in to change his/her EFIN, what tab will you change the information in?

    • A.

      Main Info

    • B.

      Members

    • C.

      Notes

    • D.

      Address

    Correct Answer
    A. Main Info
    Explanation
    To change a customer's EFIN (Electronic Filing Identification Number), you would need to go to the "Main Info" tab. This tab likely contains all the essential information about the customer, including their contact details, identification numbers, and any other relevant information. By accessing the "Main Info" tab, you can update the customer's EFIN and ensure that their records are accurately maintained.

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  • 38. 

    Our recommendation is that a Backup be stored on an external drive.

    • A.

      TRUE

    • B.

      FALSE

    Correct Answer
    A. TRUE
    Explanation
    Storing a backup on an external drive is generally recommended because it provides an additional layer of protection in case the original device fails or gets damaged. External drives are separate from the main device, reducing the risk of data loss due to hardware failures or accidents. Additionally, external drives can be easily disconnected and stored in a different location, offering protection against theft or natural disasters. Therefore, it is advisable to store backups on an external drive to ensure data safety and accessibility.

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  • 39. 

    If a customer calls in to switch from Taxwise to ATX, where would you go in Commit to document this change?

    • A.

      Notes

    • B.

      They cannot switch to ATX.

    • C.

      Main info

    • D.

      Members

    Correct Answer
    B. They cannot switch to ATX.
  • 40. 

    Where can you go to check the version of Taxwise to make sure it is the current version?

    • A.

      File > Change User

    • B.

      Edit > Find

    • C.

      Help > About Taxwise

    • D.

      Taxwise Explorer

    Correct Answer
    C. Help > About Taxwise
    Explanation
    To check the version of Taxwise and ensure it is the current version, you can go to "Help > About Taxwise". This option typically provides information about the software version, including any updates or patches that have been installed. By selecting this option, users can easily verify if they are using the latest version of Taxwise.

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  • 41. 

    Dbrepair can always be found in the TWTech folder.

    • A.

      TRUE

    • B.

      FALSE

    Correct Answer
    A. TRUE
    Explanation
    The statement suggests that the "dbrepair" can always be found in the TWTech folder. Therefore, the correct answer is "TRUE" indicating that the statement is accurate and "dbrepair" can indeed be found in the TWTech folder.

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  • 42. 

    The four pieces of information needed to activate the TRX Pro 1040 software are the Account Number, Serial Number, Charge Number, and the Company Name.

    • A.

      TRUE

    • B.

      FALSE

    Correct Answer
    B. FALSE
    Explanation
    The statement is false because the TRX Pro 1040 software does not require the four pieces of information mentioned (Account Number, Serial Number, Charge Number, and Company Name) to be activated.

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  • 43. 

    The TRX Pro 1040 program will update, even when the computer is turned off.

    • A.

      TRUE

    • B.

      FALSE

    Correct Answer
    B. FALSE
    Explanation
    The statement is false because the TRX Pro 1040 program cannot update when the computer is turned off. Updates generally require an active internet connection and the computer to be powered on in order to download and install the necessary updates. Therefore, if the computer is turned off, the program cannot update.

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  • 44. 

    When installing the Pro 1040 program from the CD, which option should you choose?

    • A.

      Cancel

    • B.

      Run

    • C.

      Save

    • D.

      The selections are not applicable

    Correct Answer
    B. Run
    Explanation
    When installing the Pro 1040 program from the CD, the option to choose is "Run". This means that you want to immediately execute the program installation process. Choosing "Cancel" would abort the installation, "Save" would save the program file to your computer without installing it, and "The selections are not applicable" implies that none of the given options are suitable, which is incorrect in this case.

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  • 45. 

    When running the Pro 1040 installation, if it is a network install on the Host computer, we ALWAYS choose the Server install.

    • A.

      TRUE

    • B.

      FALSE

    Correct Answer
    B. FALSE
    Explanation
    When running the Pro 1040 installation, if it is a network install on the Host computer, we do not always choose the Server install. The correct answer is FALSE because in some cases, the network installation may require a Client install instead of a Server install on the Host computer.

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  • 46. 

    Customers can set up the bank they are using in Pro 1040 with Initial Configuration.

    • A.

      TRUE

    • B.

      FALSE

    Correct Answer
    A. TRUE
    Explanation
    The statement is true because Pro 1040 allows customers to set up the bank they are using through the Initial Configuration feature. This feature enables customers to input their bank information and connect it to the Pro 1040 software, allowing for seamless integration and efficient banking processes.

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  • 47. 

    The Convert Clients utility in Pro 1040 is under what selection?

    • A.

      Utilities

    • B.

      File

    • C.

      Workbench

    • D.

      Settings

    Correct Answer
    B. File
    Explanation
    The Convert Clients utility in Pro 1040 is located under the "File" selection. This suggests that the utility can be accessed by navigating to the "File" menu in Pro 1040.

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  • 48. 

    If a client needs to add more states after the Initial Configuration, where are the states available for download?

    • A.

      Control Data

    • B.

      Installations > Install Systems

    • C.

      Www.trxpro.com

    • D.

      Workbench > Support Tool

    Correct Answer
    B. Installations > Install Systems
    Explanation
    After the Initial Configuration, if a client needs to add more states, they can download them from the "Installations > Install Systems" section.

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  • 49. 

    TRX Pro 1040 can convert both Individual and Business returns all at the same time.

    • A.

      TRUE

    • B.

      FALSE

    Correct Answer
    B. FALSE
    Explanation
    The statement is false because the TRX Pro 1040 cannot convert both Individual and Business returns simultaneously.

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  • 50. 

    What package of returns can we not convert from?

    • A.

      1068

    • B.

      1041

    • C.

      1065

    • D.

      1120

    Correct Answer
    A. 1068
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