Dell Presentation Trivia Questions! Quiz

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  • 1/25 Questions

    Which differentiator below shows we listen to our customers?

    • Unique Customer Insight
    • Communicating with Managers
    • Creating Unique Ads
    • Commitment to Calling Customers
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About This Quiz


Thank you for your participation in this presentation. We hope the session has provided you with useful information to enable you to better represent Dell and provide the best solution for your customer. Please choose the best answer. Read each question carefully. You must receive a passing score of 90% to qualify See moreas a Dell Champion.

Dell Presentation Trivia Questions! Quiz - Quiz

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  • 2. 

    What is Dell Stage?

    • The user can create presentations for work and then be able to take the documents and wirelessly print them

    • It helps the computer start faster and also update changes faster

    • It is the new Dell operating system that helps make it easier to access files

    • It is an easy-to-use interface loaded on all new Dell systems that makes it even easier to access your favorite content, like music, photos, videos and more

    Correct Answer
    A. It is an easy-to-use interface loaded on all new Dell systems that makes it even easier to access your favorite content, like music, photos, videos and more
    Explanation
    Dell Stage is an easy-to-use interface that is pre-installed on all new Dell systems. It provides a convenient way to access and manage favorite content such as music, photos, videos, and more. This interface enhances the user experience by making it easier to navigate and enjoy multimedia files on Dell devices.

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  • 3. 

    When and where did Michael Dell found his computer company?

    • At the University of Texas, in his dorm room in 1984

    • In Austin, Texas in his house in 1986

    • In his parents garage in 1983 and he called it PC’s Limited

    • At school when he was trying to make some extra money in 1984

    Correct Answer
    A. At the University of Texas, in his dorm room in 1984
    Explanation
    Michael Dell founded his computer company at the University of Texas in his dorm room in 1984.

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  • 4. 

    A customer comes into buy a new Dell desktop with Intel.  It is just for himself.  He really wants to store a lot of pictures and has a very large movie collection.  He would like to see if he can have a way to make it work with his new wireless network.  He also wants to use it with his 5.1 surround sound home theater system.  He is on a budget.  Which is the best choice for him?

    • Inspiron 820

    • Inspiron 570

    • Inspiron 620

    • Alienware Aurora

    Correct Answer
    A. Inspiron 620
    Explanation
    The best choice for the customer would be the Inspiron 620. It is a Dell desktop with Intel, which meets the customer's requirement. The customer wants to store a lot of pictures and has a large movie collection, so the Inspiron 620's storage capacity would be suitable. The customer also wants to connect it to his wireless network, and the Inspiron 620 likely has wireless capabilities. Additionally, the customer wants to use it with his 5.1 surround sound home theater system, and the Inspiron 620 is likely compatible with such audio systems. Lastly, since the customer is on a budget, the Inspiron 620 would be a cost-effective option.

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  • 5. 

    A customer comes into the store to buy a laptop.  She is very style conscious and wants her computer to look cute and be fast.  She doesn’t need a laptop to do gaming or intense programs.  She is planning to take classes online and will need to do homework.  She likes value and performance.  Which laptop below would be a great choice?

    • XPS 15 because she may be a student and so she would like music

    • Inspiron 15 (M5040) because it comes in a nice black color

    • Alienware M14x because she can game and change the lighting zone colors

    • Inspiron 15R because she can switch lids to match her style and it is a value laptop with higher performance and performs well

    Correct Answer
    A. Inspiron 15R because she can switch lids to match her style and it is a value laptop with higher performance and performs well
  • 6. 

    An exciting feature about the XPS 14z is the fact that it has a 14” screen, but it actually is the same size of most 13” laptops.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The XPS 14z has a 14" screen, but it is the same size as most 13" laptops. This means that despite having a larger screen, the XPS 14z maintains a compact and portable size similar to smaller laptops.

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  • 7. 

    If a customer wants to upgrade the Inspiron 15 (N5040) to 8GB of memory, can they?

    • Yes

    • No

    Correct Answer
    A. No
    Explanation
    No, a customer cannot upgrade the Inspiron 15 (N5040) to 8GB of memory. This could be due to various reasons such as hardware limitations, compatibility issues, or the laptop's design not allowing for memory upgrades.

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  • 8. 

    Out of all the components below, which one can NOT be upgraded after the purchase?

    • Processor

    • Memory

    • Hard Drive

    Correct Answer
    A. Processor
    Explanation
    The processor is the component responsible for executing instructions and performing calculations in a computer. It is not easily replaceable or upgradable after the purchase because it is integrated into the motherboard. Upgrading the processor would require replacing the entire motherboard, which is a more complex and costly process compared to upgrading other components such as memory or hard drive.

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  • 9. 

    Intel’s Wireless Display (WiDi) allows you to share content on your laptop wirelessly to a TV, Monitor, or even a projector.  WiDi can stream Blu-ray content and 5.1 surround sound.  What are key requirements to be able to use this great technology?

    • An Intel Core i5 processor or above and a TV, Monitor, or Projector with a HDMI port

    • An adapter sold separately by companies like Belkin and Netgear

    • Both A and B

    • None of the above

    Correct Answer
    A. Both A and B
    Explanation
    To be able to use Intel's Wireless Display (WiDi) technology, the key requirements are an Intel Core i5 processor or above and a TV, Monitor, or Projector with an HDMI port. Additionally, an adapter sold separately by companies like Belkin and Netgear is also required. Therefore, the correct answer is both A and B.

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  • 10. 

    What are two major features of the XPS 15 laptop that make it such a great laptop for movie lovers and music fans?

    • Extra USB ports for speakers and the 14” HD widescreen display

    • JBL 2.1 audio with WavesMaxx Audio 3.0 sound technology and a Blu-ray player

    • A 15.6” HD widescreen display and 1TB hard drive

    • The stylish speaker grill and HDMI port

    Correct Answer
    A. JBL 2.1 audio with WavesMaxx Audio 3.0 sound technology and a Blu-ray player
    Explanation
    The JBL 2.1 audio with WavesMaxx Audio 3.0 sound technology and a Blu-ray player are two major features that make the XPS 15 laptop great for movie lovers and music fans. The JBL audio system provides high-quality sound, enhancing the movie-watching and music-listening experience. The WavesMaxx Audio 3.0 sound technology further enhances the audio output, ensuring clear and immersive sound. Additionally, the inclusion of a Blu-ray player allows users to watch movies in high-definition, further enhancing the overall entertainment experience.

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  • 11. 

    What is the main function of a computer’s Memory (RAM)?

    • It tells all the other components what to do

    • It helps stream the video images onto a display

    • It helps store files permanently

    • It helps multi-task many applications at one time

    Correct Answer
    A. It helps multi-task many applications at one time
    Explanation
    The main function of a computer's Memory (RAM) is to help multi-task many applications at one time. RAM is a type of volatile memory that allows the computer to quickly access and store data that is currently being used by various applications. It provides temporary storage for data and instructions that the CPU needs to process in real-time. By having sufficient RAM, the computer can efficiently handle multiple tasks simultaneously, improving overall performance and responsiveness.

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  • 12. 

    What are the two max levels of Memory (RAM) you can have in the Alienware Aurora?

    • Up to 8GB@2133MHz and 16GB@1600MHz speeds

    • Up to 8GB@2133MHz and 32GB@1600MHz speeds

    • Up to 16GB@2133MHz and 16GB@1600MHz speeds

    • Up to 4GB@2133MHz and 8GB@1600MHz speeds

    Correct Answer
    A. Up to 8GB@2133MHz and 16GB@1600MHz speeds
    Explanation
    The Alienware Aurora can have a maximum of 8GB of memory running at 2133MHz and a maximum of 16GB of memory running at 1600MHz speeds.

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  • 13. 

    One way that we receive “Unique Customer Insights” is through IdeaStorm.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    IdeaStorm is a platform where customers can share their ideas and suggestions with the company. By listening to these ideas, the company can gain unique customer insights and understand their needs and preferences better. Therefore, it is true that one way we receive "Unique Customer Insights" is through IdeaStorm.

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  • 14. 

    Dell does offer to recycle Dell computers and peripherals at any time for $10.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Dell does not offer to recycle Dell computers and peripherals at any time for $10.

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  • 15. 

    A customer comes into the store and after asking about their wants and needs you find out that they want a laptop to do basic things like email and online banking.  They are on a strict low budget.  They also said they only want an AMD processor.  What would be the best laptop for them below?

    • XPS 14z

    • Inspiron 15 (N5040)

    • Inspiron 15 (M5040)

    • Inspiron 17R

    Correct Answer
    A. Inspiron 15 (M5040)
    Explanation
    The best laptop for the customer would be the Inspiron 15 (M5040) because it meets their requirements of being able to perform basic tasks like email and online banking. Additionally, it is likely to be more affordable since the customer is on a strict low budget. The fact that they specifically mentioned wanting an AMD processor also aligns with this laptop, as it is likely to have an AMD processor.

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  • 16. 

    The XPS 14z would be a great laptop for what type of customer?

    • A customer that wants a laptop that is sleek and light but still has an optical drive, and is powerful enough to handle graphics and advanced accounting software

    • A customer who is on a budget and just wants to do basic things like using YouTube and balancing the family budget

    • A Dad buying his 8 year old son his first computer

    • A customer who wants a large screen to watch movies and also have a separate subwoofer built into the body of the laptop so that the movies sound great

    Correct Answer
    A. A customer that wants a laptop that is sleek and light but still has an optical drive, and is powerful enough to handle graphics and advanced accounting software
    Explanation
    The XPS 14z would be a great laptop for a customer who wants a sleek and light laptop with an optical drive. Additionally, it is powerful enough to handle graphics and advanced accounting software. This indicates that the laptop is suitable for professionals or individuals who require a portable device for both work and entertainment purposes.

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  • 17. 

    What is the name of the free internet radio that is one of the features inside the Music Stage tile?

    • Best Buy RadioNow

    • Radio Naptser

    • Flickr

    • RadioTime

    Correct Answer
    A. RadioTime
    Explanation
    RadioTime is the correct answer because it is a free internet radio service that is one of the features inside the Music Stage tile. It offers a wide variety of radio stations and allows users to listen to their favorite music and shows online.

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  • 18. 

    What are the three “dashboard buttons” that are found on the Inspiron R series laptops?

    • Quick Edit, Quick Shut Down, and Call Support

    • Display on/off toggle, Dell Support Center 3.0, and Windows Mobility Center

    • Touchpad Status Update, Windows Update Center, and Display Adjustment

    • Ink Management, Display on/off, and Dell Stage

    Correct Answer
    A. Display on/off toggle, Dell Support Center 3.0, and Windows Mobility Center
    Explanation
    The three "dashboard buttons" found on the Inspiron R series laptops are the Display on/off toggle, Dell Support Center 3.0, and Windows Mobility Center. These buttons provide convenient access to important features and settings such as controlling the display, accessing Dell's support center, and managing Windows mobility settings.

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  • 19. 

    All Inspiron, XPS, and Alienware laptops you sell this spring have VGA ports.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement is false because not all Inspiron, XPS, and Alienware laptops sold this spring have VGA ports.

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  • 20. 

    What is the name of the keyboard design on the Dell laptops you are selling this spring?

    • Spaced Keyboard

    • Comfort Keyboard

    • Chiclet Keyboard

    • Standard Keyboard

    Correct Answer
    A. Chiclet Keyboard
    Explanation
    The correct answer is Chiclet Keyboard. The Chiclet Keyboard is a type of keyboard design commonly found on Dell laptops. It is characterized by its flat and rectangular keys that are spaced out and have a slight curve at the bottom. This design provides a comfortable typing experience and is known for its responsiveness and durability.

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  • 21. 

    Do both the XPS 15 and the XPS14z come with backlit keyboards?

    • Yes

    • No

    Correct Answer
    A. Yes
    Explanation
    Both the XPS 15 and the XPS14z come with backlit keyboards.

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  • 22. 

    Do the Inspiron R series laptops with the “Switch” lids have the new USB 3.0 ports?

    • Yes

    • No

    Correct Answer
    A. Yes
    Explanation
    The Inspiron R series laptops with the "Switch" lids have the new USB 3.0 ports.

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  • 23. 

     How much memory and hard drive storage space can the XPS 8300 desktop hold?

    • Up to 24GB of Memory(RAM) and 1.5TB of Hard Drive storage

    • Up to 16GB of Memory(RAM) and 4TB of Hard Drive storage

    • Up to 16GB of Memory(RAM) and 1.5GB of Hard Drive storage

    • Up to 8GB of Memory(RAM) and 2TB of Hard Drive storage

    Correct Answer
    A. Up to 16GB of Memory(RAM) and 4TB of Hard Drive storage
    Explanation
    The XPS 8300 desktop can hold up to 16GB of Memory(RAM) and 4TB of Hard Drive storage. This means that the computer can support a maximum of 16GB of RAM for faster processing and multitasking capabilities. Additionally, it can accommodate up to 4TB of storage space on the hard drive, allowing users to store a large amount of data, files, and applications.

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  • 24. 

    The XPS 8300 is a powerful desktop with high level graphics and lots of space for upgrades down the road.  Which type of customer would be a good match for the XPS 8300 solution?

    • A customer that would like to play advanced games and use it to work on AutoCAD projects. They want to stay in a middle-range budget. They want to have an integrated wireless card too

    • A customer that only cares about playing games and nothing else. They will use it for the internet and general videos and music. However, the big thing for them is a fast processor and the fastest speed of Memory (RAM) available

    • A customer that wants to play Spider Solitaire and send pictures to their grandkids

    • A customer that wants a laptop that will be light and portable and be able to connect to their big screen. It must hold a lot of memory and be affordable

    Correct Answer
    A. A customer that would like to play advanced games and use it to work on AutoCAD projects. They want to stay in a middle-range budget. They want to have an integrated wireless card too
    Explanation
    The XPS 8300 is a powerful desktop with high level graphics, making it a good match for a customer who wants to play advanced games. Additionally, the customer's need to work on AutoCAD projects aligns with the desktop's capabilities. The mention of wanting to stay in a middle-range budget suggests that the XPS 8300 is reasonably priced for the customer's needs. The customer's desire for an integrated wireless card is also met by the XPS 8300.

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  • 25. 

    As you speak with a customer in your store and you find out the two biggest things that are important for the customer to be able to do are advanced gaming and gaming when they travel.  They also mentioned that they are not concerned with budget.  Which laptop below would you recommend?

    • Inspiron 17R

    • Inspiron M11R

    • XPS 15

    • Alienware M14x

    Correct Answer
    A. Alienware M14x
    Explanation
    Based on the customer's preferences for advanced gaming and gaming while traveling, the Alienware M14x would be the recommended laptop. Alienware laptops are specifically designed for gaming and offer high-performance graphics and processing capabilities. The M14x is a portable option that would meet the customer's needs for gaming on the go.

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Quiz Review Timeline (Updated): Mar 21, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Feb 28, 2012
    Quiz Created by
    CR_MCMULLEN

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