Week 2 : Phint Centurylink Pre-quiz

The contract options for standalone internet include a month-to-month option, where the customer can renew or cancel the contract on a monthly basis, and a 1-year contract option, which requires the customer to commit to a one-year term. These options provide flexibility for customers who may have different needs or preferences in terms of contract duration.

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The installation date is selected after the order is prepared. This implies that the order needs to be finalized and all necessary preparations must be made before scheduling the installation date. By selecting the installation date after preparing the order, it ensures that all required items and arrangements are in place for a smooth installation process.

When setting up an order in exceptions, you will need to obtain the billing phone number, CTL account number, and CTL order ID from TPI and enter them in Andana. These pieces of information are necessary for accurately processing the order and ensuring proper billing and tracking of the order.

The given statement is "TPI's Phone number is on the Andana screen." The answer "True" indicates that the statement is correct. This means that TPI's phone number can be found on the Andana screen.

CenturyLink offers a 30 day satisfaction guarantee, meaning that if customers are not satisfied with their service within the first 30 days, they can request a refund or cancel their service without any penalty. This guarantee reflects CenturyLink's commitment to providing a high level of customer satisfaction and ensuring that customers have a positive experience with their services.

The statement does not provide any information about customers receiving a gift card when setting up a double play with Centurylink. Therefore, the correct answer is false.

The statement is false because when setting up Prism, the customer does not get the first 5 Set Top Boxes for free.

The website that can be visited to look up Prism Channel Lineups is Seeprismtv.com. This includes all variations of the website address, including www.seeprismtv.com, www.Seeprismtv.com, and WWW.SEEPRISMTV.COM.

In Andana, if TPI completes an order for you, you would submit the information in the Exceptions Screen. This screen is specifically designed to handle any exceptions or issues that may arise during the order processing. It allows you to input and manage any necessary information related to the order, ensuring that all relevant details are properly documented and addressed.

The correct answer is $8.99. This is the cost to lease the modem/router.

The @Ease Standard is discounted to $4.99 for the first 2 months.