ISO Standards Quiz: Trivia Questions!

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  • 1/30 Questions

    What is the full form of QMS?

    • Quality management system
    • Quality maintain system
    • Quality memorable system  
    • Quantity management system
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About This Quiz

This ISO Standards Quiz assesses knowledge on the International Organization for Standardization, including its systems, the Quality Management System (QMS), and its principles. It targets enhancing customer satisfaction and achieving sustained business success.

ISO Standards Quiz: Trivia Questions! - Quiz

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  • 2. 

    The main objective of QMS is to enhance customer satisfaction and achieve sustainability in business.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The main objective of a Quality Management System (QMS) is to enhance customer satisfaction and achieve sustainability in business. A QMS helps organizations establish and maintain processes that consistently deliver products or services that meet customer requirements. By focusing on customer satisfaction, a QMS ensures that the organization understands and meets customer needs, leading to increased customer loyalty and repeat business. Additionally, by achieving sustainability in business, a QMS helps organizations operate efficiently, reduce waste, and minimize negative impacts on the environment, contributing to long-term success and profitability. Therefore, the statement is true.

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  • 3. 

    We should share our computer password with others.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Sharing our computer password with others is generally not recommended for security reasons. Passwords are meant to be personal and confidential, and sharing them increases the risk of unauthorized access to our accounts and sensitive information. It is important to keep our passwords private and not disclose them to anyone, unless it is absolutely necessary and with trusted individuals or services.

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  • 4. 

    Does email come under forms of Information?

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Email does come under forms of information. Email is a digital communication method that allows the exchange of messages, files, and other forms of data between individuals or organizations. It is a widely used form of communication and plays a significant role in transmitting information. Therefore, it can be considered as one of the forms of information.

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  • 5. 

    What is the benefit of Information security?

    • Protects the information from a wide range of threats

    • Destroy the information from a wide range of threats

    • Hackers can access the information to create the threat

    • Will help to do computer assisted fraud

    Correct Answer
    A. Protects the information from a wide range of threats
    Explanation
    Information security is beneficial because it safeguards information from various threats. This includes protecting it from unauthorized access, data breaches, cyberattacks, and other potential risks. By implementing security measures, organizations can ensure the confidentiality, integrity, and availability of their information, preventing potential damage, loss, or misuse.

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  • 6. 

    What is the external benefit of ISO?

    • Organizations are able to obtain higher ratings with their customers

    • Lower perceived product quality

    • Minor marketing sales  

    • Worsen profitability  

    Correct Answer
    A. Organizations are able to obtain higher ratings with their customers
    Explanation
    The external benefit of ISO is that organizations are able to obtain higher ratings with their customers. This means that implementing ISO standards can improve the perception of the organization's products or services in the eyes of customers, leading to increased trust and satisfaction. This can ultimately result in higher customer loyalty, repeat business, and positive word-of-mouth recommendations, which can be beneficial for the organization's reputation and long-term success.

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  • 7. 

    All the health plans need to abide by the HIPAA rules.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The Health Insurance Portability and Accountability Act (HIPAA) is a federal law that sets standards for protecting sensitive patient health information. It applies to all health plans, including employer-sponsored plans, individual plans, and government programs. Therefore, all health plans are required to abide by the HIPAA rules to ensure the privacy and security of patient information.

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  • 8. 

    Unauthorized access to pHI is a violation of HIPAA.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Unauthorized access to PHI (Protected Health Information) refers to any access or disclosure of patient information without proper authorization. This includes accessing or sharing medical records, personal health information, or any other sensitive details without the patient's consent or a legitimate reason. HIPAA (Health Insurance Portability and Accountability Act) is a federal law in the United States that protects the privacy and security of patients' health information. Violating HIPAA regulations by accessing PHI without authorization is a serious offense and can result in legal consequences. Therefore, the given statement is true.

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  • 9. 

    Change your password every 30-45 days.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Changing your password every 30-45 days is a recommended security practice. By regularly changing your password, you reduce the risk of someone gaining unauthorized access to your accounts. It helps to prevent potential security breaches and protects your personal information. Regular password changes also ensure that if your password is compromised, it becomes outdated and less useful to attackers. Therefore, it is important to adhere to this practice to maintain the security of your accounts and data.

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  • 10. 

    The willful destruction of information is a security threat.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The willful destruction of information is considered a security threat because it can lead to the loss of valuable data, compromise confidentiality, and hinder the ability to investigate and prevent security breaches. Deliberately destroying information can be done with malicious intent, such as by hackers or insiders seeking to cover their tracks or disrupt operations. It can also be accidental, but still pose a threat if it results in the loss of critical information. Therefore, the statement is true.

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  • 11. 

    The internal benefit of ISO is reduced rejections and rework.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    ISO (International Organization for Standardization) is a set of standards that helps organizations establish and maintain effective quality management systems. By implementing ISO standards, organizations can improve their processes, reduce errors, and enhance customer satisfaction. One of the internal benefits of ISO is the reduction in rejections and rework. This is achieved by implementing quality control measures, conducting regular audits, and continuously improving processes to ensure that products or services meet the required standards. Therefore, the statement "The internal benefit of ISO is reduced rejections and rework" is true.

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  • 12. 

    What is the full form of PDCA?

    • Post-Do-Check-Act

    • Plan-Delete-Check-Act

    • Prepare-Do-Check-Access

    • Plan-Do-Check-Act

    Correct Answer
    A. Plan-Do-Check-Act
    Explanation
    PDCA stands for Plan-Do-Check-Act. This is a four-step management method used for continuous improvement in processes and systems. The first step, Plan, involves identifying the problem and creating a plan to address it. The second step, Do, is the implementation of the plan. The third step, Check, involves evaluating the results of the implementation and comparing them to the desired outcome. Finally, Act involves making any necessary adjustments or improvements based on the evaluation. This cycle is repeated continuously to drive ongoing improvement.

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  • 13. 

    What is ISO stands for?

    • International subject of organization

    • Internal Organization for standardization

    • Indian Organization for standardization

    • International Organization for standardization

    • International State Organization

    Correct Answer
    A. International Organization for standardization
    Explanation
    ISO stands for International Organization for Standardization. This organization is responsible for developing and publishing international standards that ensure products, services, and systems are safe, reliable, and of good quality. It is a non-governmental organization that brings together experts from various fields to develop consensus-based standards that are recognized globally. ISO standards cover a wide range of industries and sectors, including technology, manufacturing, healthcare, and environmental management. By adhering to ISO standards, organizations can enhance their credibility, improve efficiency, and gain a competitive edge in the global market.

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  • 14. 

    What is  ISMS stand for?

    • Information security management system

    • Internal security management system

    • Internal secondary management system

    • International security management system

    Correct Answer
    A. Information security management system
    Explanation
    ISMS stands for Information Security Management System. This term refers to a systematic approach to managing sensitive company information, ensuring its confidentiality, integrity, and availability. It involves implementing a set of policies, procedures, processes, and controls to protect information assets and manage potential risks. An ISMS helps organizations identify, assess, and address information security risks, ensuring the confidentiality, integrity, and availability of information is maintained. It is a comprehensive framework that enables organizations to establish, implement, monitor, review, and continually improve their information security practices.

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  • 15. 

    No need to abide by the HIPAA rules by Health care providers.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Healthcare providers are required to abide by the HIPAA (Health Insurance Portability and Accountability Act) rules. HIPAA ensures the privacy and security of patients' health information by setting standards for its protection. It mandates that healthcare providers maintain the confidentiality of patient records, limit access to only authorized individuals, and implement safeguards to protect against unauthorized disclosures. Failure to comply with HIPAA can result in severe penalties and legal consequences. Therefore, the statement that healthcare providers do not need to abide by HIPAA rules is false.

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  • 16. 

    How many principles are there in QMS?

    • 5

    • 4

    • 6

    • 7

    Correct Answer
    A. 7
    Explanation
    There are 7 principles in Quality Management System (QMS). These principles are customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making, and relationship management. These principles provide a framework for organizations to improve their quality management practices and ensure customer satisfaction.

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  • 17. 

    What is Health Information?

    • Individually identifiable health information

    • Relates to past, present and future physical and mental health of a person.

    • Relates to only future health information.

    • Relates to only past health information.

    Correct Answer
    A. Relates to past, present and future physical and mental health of a person.
    Explanation
    Health information refers to information that is related to the physical and mental health of an individual. This includes information about the person's past, present, and future health. By stating that health information relates to past, present, and future physical and mental health, it implies that it encompasses all aspects of an individual's health history and current health status, as well as any potential future health concerns.

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  • 18. 

    What is the full form of pHI?

    Correct Answer
    Protected health information
    Explanation
    PHI stands for Protected Health Information. This term refers to any individually identifiable health information that is held or transmitted by a covered entity or business associate. It includes a wide range of personal and medical details such as medical records, billing information, and any other information that can be used to identify an individual's health condition. The protection of PHI is crucial to maintain patient privacy and comply with healthcare regulations, such as the Health Insurance Portability and Accountability Act (HIPAA).

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  • 19. 

    What is a Security Incident?

    • Failure attempt of the PHI

    • Trying to access PHI

    • Attempted or successful unauthorized access of PHI.

    • Failure of attempt the IIHI

    Correct Answer
    A. Attempted or successful unauthorized access of PHI.
    Explanation
    A security incident refers to the unauthorized access of PHI (Protected Health Information). This can include both attempted and successful unauthorized access. It is a breach of security and privacy regulations, as it involves accessing sensitive and confidential information without proper authorization. Such incidents can lead to the compromise of personal data and potential harm to individuals.

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  • 20. 

    What are the basic components of ISMS?

    • Confidentiality, Integrity and availability

    • Coincidental, integrity and applicability

    • Confidentiality, integrity and applicability

    • Confidentiality, intensity and availability

    Correct Answer
    A. Confidentiality, Integrity and availability
    Explanation
    The basic components of ISMS (Information Security Management System) are confidentiality, integrity, and availability. Confidentiality ensures that information is only accessible to authorized individuals, protecting it from unauthorized disclosure. Integrity ensures that information is accurate and complete, safeguarding its reliability and preventing unauthorized modification. Availability ensures that information and systems are accessible to authorized users when needed, ensuring uninterrupted business operations. These three components are fundamental in establishing a comprehensive and effective information security management system.

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  • 21. 

    How an organization achieves sustained success?

    • By attracts and retains the confidence of employees

    • By attracts and retains the confidence of customers

    • By attracts and retains the confidence of management

    • None of above

    Correct Answer
    A. By attracts and retains the confidence of customers
    Explanation
    An organization achieves sustained success by attracting and retaining the confidence of customers. This means consistently providing high-quality products or services that meet customer needs and expectations. By building a strong reputation and customer loyalty, the organization can maintain a steady customer base and generate repeat business. Additionally, satisfied customers are more likely to recommend the organization to others, leading to further growth and success.

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  • 22. 

    Internet should be used for Official use only.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement suggests that the internet should only be used for official purposes. This implies that individuals should refrain from using the internet for personal or non-work related activities while in a professional setting. By limiting internet usage to official purposes, employees can maintain focus, productivity, and ensure that they are utilizing company resources appropriately. Additionally, this can help prevent potential security risks and maintain a professional work environment.

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  • 23. 

    When HIPAA was enacted?

    • August 21st 1996

    • April 12th 1985 

    • March 11th 1992

    • June 21st 1996

    Correct Answer
    A. August 21st 1996
    Explanation
    HIPAA, which stands for the Health Insurance Portability and Accountability Act, was enacted on August 21st, 1996. This legislation was put in place to protect the privacy and security of individuals' health information. It established national standards for the electronic exchange of healthcare data and implemented regulations to safeguard patient confidentiality. By setting guidelines for healthcare providers, health plans, and other entities that handle health information, HIPAA ensures the protection of sensitive personal data and promotes trust in the healthcare system.

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  • 24. 

    What is IIHI stands for?

    Correct Answer
    Individually identifiable health information
    Explanation
    IIHI stands for Individually Identifiable Health Information. This refers to any information that can be used to identify an individual and is related to their health or healthcare. This can include personal details such as name, address, and social security number, as well as medical records, test results, and insurance information. Protecting IIHI is crucial to ensure privacy and confidentiality in healthcare settings.

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  • 25. 

    What is the most common violation of HIPAA?

    • Copying of info

    • Protecting of info

    • Discussing of payment

    • Sharing PHI

    Correct Answer
    A. Sharing PHI
    Explanation
    The most common violation of HIPAA (Health Insurance Portability and Accountability Act) is sharing Protected Health Information (PHI) without proper authorization. HIPAA regulations strictly govern the privacy and security of individuals' health information, and sharing PHI without consent or inappropriately can lead to severe penalties and legal consequences.

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  • 26. 

    What is HIPAA stands for?

    Correct Answer
    Health insurance portability and accountability act
    Explanation
    HIPAA stands for Health Insurance Portability and Accountability Act. This act was enacted in 1996 in the United States to provide individuals with the ability to maintain their health insurance coverage when changing jobs or experiencing certain life events. It also aims to protect the privacy and security of individuals' health information by establishing national standards for the electronic exchange of healthcare information. The act includes provisions related to the use and disclosure of protected health information, as well as penalties for non-compliance. Overall, HIPAA ensures the portability of health insurance and promotes accountability in the healthcare industry.

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  • 27. 

    How Many systems are there in ISO?

    • 3

    • 2

    • 1

    • 4

    Correct Answer
    A. 3
    Explanation
    The International Organization for Standardization (ISO) has numerous standards that are organized into various categories, sectors, and groups. However, the main structure of ISO is divided into three primary systems:ISO/IEC Directives: This system is responsible for defining the basic procedures to be followed in the development of International Standards and other ISO deliverables.ICS (International Classification for Standards): This system provides a structure for the classification of standards and other normative documents into specific categories. The ICS has 40 high-level divisions called "fields," which are further divided into subgroups.Central Classification System (CCS): This system is used to classify standards that fall outside the scope of the ICS and is composed of eight categories.These three systems work together to organize and structure the vast array of standards developed by the ISO.

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  • 28. 

    What is the current version of ISO?

    • ISO 9001:2018

    • ISO 9000:2015

    • ISO 9001:2016

    • ISO 9001:2015

    Correct Answer
    A. ISO 9001:2015
    Explanation
    ISO 9001:2015 is the current version of ISO. This version was published in September 2015 and replaced the previous version, ISO 9001:2008. ISO 9001:2015 is an international standard for quality management systems and provides a set of guidelines and requirements for organizations to follow in order to ensure that their products and services consistently meet customer requirements and enhance customer satisfaction. It emphasizes a process approach, risk-based thinking, and continual improvement.

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  • 29. 

    In case of threat whom you have to report?

    • Your immediate reporting Manager

    • ISSO for healthcare division

    • ISMS coordinator

    • Any one of the above

    Correct Answer
    A. Any one of the above
    Explanation
    In case of a threat, you have the option to report to your immediate reporting manager, the ISSO for the healthcare division, or the ISMS coordinator. Any one of these individuals can be approached to report the threat, depending on the organization's reporting structure and protocols. It is important to inform someone in a position of authority who can take appropriate action to address the threat.

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  • 30. 

    When did the BPO division of ELICO got certified first with ISO?

    • Apr 2006

    • Jan 2007

    • July 2005

    • July 2008  

    Correct Answer
    A. July 2005
    Explanation
    The BPO division of ELICO got certified with ISO in July 2005.

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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 22, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Jun 15, 2020
    Quiz Created by
    Jolly Sam

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