Reservation Computer Systems Quiz

10 Questions | Total Attempts: 1105

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Reservation Computer Systems Quiz

Computer reservation system in today's world plays a huge role in facilitating the work of customers as well as travel agencies. Do you know enough about it? Test your knowledge right now with this Reservation Computer Systems Quiz now.


Questions and Answers
  • 1. 
    All of the following are functions performed by a reservation module of a computerbased hotel property management system except:
    • A. 

      Determination of room availability.

    • B. 

      Creation of a reservation record.

    • C. 

      Generation of a room status report.

    • D. 

      Confirmation of a reservation.

  • 2. 
    Tanya frowned as she tapped the keys of her keyboard. “I’m sorry, Ms. Voigt, we don’t have any suites available that weekend. Would you like to reserve a room with two queen-size beds for $20 a night less?” What activity is Tanya performing?
    • A. 

      Reservation inquiry

    • B. 

      Determining availability

    • C. 

      Creating the reservation record

    • D. 

      Generating a report

  • 3. 
    Letters confirming reservations are normally printed by a hotel’s property management system:
    • A. 

      Immediately after creating a reservation record.

    • B. 

      While determining room availability information.

    • C. 

      During the daily system update.

    • D. 

      After each shift.

  • 4. 
    What type of report multiplies predicted occupancies by current house rates?
    • A. 

      Rooms availability rate

    • B. 

      Expected arrivals list

    • C. 

      Revenue forecast report

    • D. 

      Reservation log file

  • 5. 
    The reservations module creates a reservation record.
    • A. 

      Reservations inquiry

    • B. 

      Determining availability

    • C. 

      Creating reservation records

    • D. 

      Confirming the reservation

    • E. 

      Generating Reports

  • 6. 
    The reservations module suggests an alternative room type or rate.
    • A. 

      Reservations inquiry

    • B. 

      Determining availability

    • C. 

      Creating reservation records

    • D. 

      Confirming the reservation

    • E. 

      Generating Reports

  • 7. 
    The reservation is classified.
    • A. 

      Reservations inquiry

    • B. 

      Determining availability

    • C. 

      Creating reservation records

    • D. 

      Confirming the reservation

    • E. 

      Generating Reports

  • 8. 
    The reservations module prints a confirmation letter.
    • A. 

      Reservations inquiry

    • B. 

      Determining availability

    • C. 

      Creating reservation records

    • D. 

      Confirming the reservation

    • E. 

      Generating Reports

  • 9. 
    What initiates the guest cycle at a hotel?
    • A. 

      Printing a room status report

    • B. 

      Creating a reservation record

    • C. 

      Assigning a room and rate

    • D. 

      Creating a customer master file

  • 10. 
    Which of the following is not the basic function of computer reservation systems in the travel industry?
    • A. 

      Displays travel services with prices and images.

    • B. 

      Email notifications.

    • C. 

      Customer data management.

    • D. 

      All are the basic functions of CRS.

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